Bay View Nursing Ctr

Pros

• The people who clean and feed residents are lovely.
• Administrators and staff are described as wonderful, caring, and involved.
• Pat and her crew are doing an awesome job of caring for patients.
• The facility is neat and clean, with a diligent cleaning staff keeping it that way.
• The rehab unit helps residents do better.
• Social services is outstanding and able to assist residents, with punctual and understanding support.
• The staff treat all residents and guests like family.
• The remodeling is coming along nicely, and the facility is recommended without hesitation.

Cons

• The facility reportedly has fleas in D-wing rooms 38 and 35 and a pest problem with rodents and squirrels in the roof and walls.
• C wing is said to have fire ants that need to be addressed.
• A wing room 19 reportedly has a non-working toilet with a cardboard cover, defecation in the bowl, and a plumbing system that is always overflowing.
• The facility is described as having a strong stench, filthy floors, and bathrooms that are dirty with urine and feces.
• The staff is described as inattentive, with a resident who needed to be turned ignored.
• There is not enough staff, and there are no direct lines to the units in the evening.
• One reviewer described desk staff as unfriendly and uncommunicative.
• The facility is accused of "smoking mirrors" with name changes and of having difficulty obtaining medical records.
• There are reports of neglect, including a resident becoming unresponsive after oxygen was removed and a fall that was not properly addressed.
• Families report delays or absence of communication after a loved one's death and difficulty obtaining records.
• Some reviewers call the facility a nightmare and a complete disappointment and advise keeping loved ones away.

Review

Beaufort's Resorts of Beaufort complex, which has been known by several names over the years, provokes a wide spectrum of experiences from families and residents who have interacted with it. A prominent thread running through many accounts is a sense of serious safety and cleanliness concerns, paired with stories of both neglect and care. Several reviewers describe rooms that feel more like places to endure than to recover, with pest problems that range from fleas in D-wing rooms 38 and 35 to a roof and wall infestation of rodents and even fire ants in C wing. The reported placement of nonverbal residents into rooms with these conditions adds an urgent note about dignity and appropriate care. An account even notes a room by the nurses' station with a leaning closet and a malfunctioning toilet, where defecation sits in the bowl and plumbing repeatedly overflows through the building. These images are invoked to raise awareness and spur action toward a safer, more respectful environment for all who live there.

The facility is frequently painted in a stark, blunt light by many reviewers. A recurring theme is the smell of the building upon entry, accompanied by floors described as filthy and bathrooms that are consistently dirty, with urine and feces present. Staff responsiveness is a common source of frustration; one reviewer recalls a patient in another room repeatedly calling for assistance, to which staff allegedly showed annoyance and gradually provided help only after the reviewer intervened at the desk. This sense of being overlooked or delayed in care feeds fears about patient safety, especially for those who cannot speak for themselves. Some reviewers express a desire to keep their loved ones far from the facility due to these experiences, calling it a red flag and urging caution.

There are, however, moments of candor about the realities of operating a complex care facility. Several families describe the challenge of staffing levels, especially in the evenings when direct lines to units are not available, making it harder for families to escalate concerns quickly. Yet amid these criticisms, there are also stories of personal connections with staff who bring warmth and competence to the job. One family member recounts moving a relative into the Resorts in 2024, noting that the resident quickly became engaged in activities, enjoyed meals, and looked forward to daily participation, in sharp contrast to prior living arrangements. To this person, the change represented a meaningful shift toward a more engaged and content daily life.

The narrative is not one-note. While some reviews dwell on negative encounters, others spotlight supportive staff, commendable administration, and moments of effective care. A number of residents' families praise administrators and social services staff by name, crediting them with being lifelines during difficult times. There are also mentions of a remodel in progress and the positivity it has generated, along with observations that the building, while old, can be kept clean and pleasant through diligent housekeeping. Several reviewers commend the rehab unit's contributions to recovery, and a few highlight the dedication of social services teams who work to ensure residents' needs are met and questions answered. In particular, families repeatedly point to individual staff members who exhibit kindness, patience, and professionalism, underscoring the importance of consistent, compassionate care in the face of systemic challenges.

The place remains controversial in longstanding and dramatic ways. Some reviews recount deeply painful experiences: a sense of being unheard after a loved one suffered a fall, or stories of patients not being notified after a death, or of delays in accessing medical records even after legal steps. One grim narrative recalls an instance where a grandfather's death was not communicated promptly, and another account asserts that a patient arrived at the hospital in an emergency only to be found unresponsive after oxygen management issues at the facility. The latter includes the claim that the facility's staff removed oxygen in a way that precipitated a crisis. These accounts contribute to a broader impression of inconsistency in care and communication, with families feeling uncertain about what truly happened and how such situations are followed up.

On balance, the reviews suggest a facility whose experiences are highly variable across wings, shifts, and individual staff. Some families paint a picture of a facility that has seen improvements - renovations underway, a care team that includes dedicated administrators, social workers, and nurses, and an environment where certain staff members work tirelessly to support residents and families. Other reviewers remain deeply troubled by ongoing issues of cleanliness, responsiveness, and safety, calling for further investigation or even avoiding the facility altogether. The tapestry of experiences includes powerful praise: the kindness of particular cleaning staff, the competence of a rehab unit that helps residents regain function, and the sense from some families that their loved ones have found a more fulfilling daily life after a move to this property. At the same time, a chorus of critical voices highlights systemic gaps that could endanger vulnerable residents and undermine trust. The result is a complex, sometimes painful portrait of a facility that can be life-affirming for some and distressing for others, shaped by the people, policies, and pressures that define its day-to-day operations.

This section of Beaufort, South Carolina offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several medical facilities such as Beaufort ENT & Allergy and Beaufort Memorial Hospital nearby, residents can access quality healthcare services with ease. Additionally, there are various dining options like House of Tang and Marker 244, providing a variety of culinary experiences. Places of worship such as St John's Lutheran Church and Baptist Church Of Beaufort offer spiritual support for those seeking a religious community. Parks like Henry C. Chambers Waterfront Park provide opportunities for leisurely walks and enjoying the beautiful surroundings. Overall, this neighborhood provides a well-rounded environment for senior living with easy access to essential services and recreational activities.

Physicians

• Beaufort ENT & Allergy (0.1 miles)
• Low Country Bone & Joint Spec (0.1 miles)
• Port Royal Medical Cen (0.3 miles)
• Ribaut Medical Partners (0.5 miles)
• Pinnacle Dermatology (0.5 miles)
• Beaufort Memorial Surgical Specialists Stephen Sisco, MD (0.6 miles)
• Doctors Care (0.7 miles)

Restaurants

• House of Tang (0.2 miles)
• Alvin Ord's Sandwich Shop (0.5 miles)
• Marker 244 (0.6 miles)
• Fillin Station (1.7 miles)
• Dockside Restaurant (1.8 miles)
• Hemingway's Bistro (2 miles)
• Old Bull Tavern (2 miles)

Hospitals

• Fresenius Kidney Care (0.6 miles)
• Surgery Center Of Beaufort (0.7 miles)
• Naval Hospital Beaufort (1 miles)
• Cochrane Heart Center (1 miles)
• Beaufort Emergency Medicine (1 miles)
• Keyserling Cancer Center (1.3 miles)
• Beaufort Memorial Hospital (2 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Bi Lo, Pharmacy (2.7 miles)
• Walgreens (2.9 miles)
• Kristin Sheehan, PharmD (3.3 miles)

Cafes

• Corner Perk Port Royal (1.5 miles)
• Blackstone's Cafe (2.1 miles)
• Herban Market & Cafe (2.1 miles)
• Magnolia Bakery Cafe (2.6 miles)
• Starbucks (2.6 miles)

Places of Worship

• St John's Lutheran Church (1.6 miles)
• Music of Forever (2.2 miles)
• The Parish Church Of St Helena (2.2 miles)
• Baptist Church Of Beaufort (2.2 miles)
• Central Baptist Church (2.3 miles)
• Beaufort Bible Chapel (2.5 miles)
• Unitarian Universalist Fellowship of Beaufort (3 miles)

Parks

• Henry C. Chambers Waterfront Park (2 miles)
• Pigeon Point Park (2.8 miles)
• Mitchelville Beach Park (11.1 miles)

Transportation

• Enterprise Rent-A-Car (3.1 miles)
• A C Limousine & Shuttle Service (3.4 miles)