Sprenger Health Care Port Royal

Pros

• The staff at Sprenger provided excellent care and demonstrated kindness and empathy towards patients during their recovery.
• The rehabilitation department at Sprenger helped patients make significant progress, enabling them to return home successfully.
• The facility adapted well to the challenges posed by Covid-19, ensuring that activities and programs continued to support residents effectively.
• The dedicated PA at Sprenger was instrumental in preparing a patient for travel home, showcasing attentive care.
• The management and administration of Sprenger are committed professionals focused on creating a conducive environment for patient recovery.
• Patients have found the services offered by the Physical Therapy Team at Sprenger to be outstanding and essential for their rehabilitation journey.

Cons

• The care at the facility is described as "beyond terrible," with significant issues reported during a family member's stay.
• A patient experienced a fall that was not reported or documented, indicating a lack of proper communication and care.
• There were repeated failures in communication, as calls to inquire about a patient's status went unanswered for five days.
• Concerns were raised about witnessing "extremely bad care" from other professionals in the area associated with the facility.
• The process of obtaining medical records was met with delays and a lack of concern from the staff, leading to frustration for families.
• A formal complaint was filed with the state due to the poor care experienced at the facility.

Review

Sprenger Rehabilitation Center has sparked varied reactions from individuals who have experienced its services firsthand. Among the reviews, some patients and their families express deep appreciation for the compassionate care provided, while others recount distressing experiences that raise concerns about the facility's quality of care. The discrepancy in these perspectives encapsulates a broader discussion about patient experience in rehabilitation settings.

On one hand, there are glowing testimonials praising the staff at Sprenger for their dedication and support during recovery. One reviewer highlighted their own experience following a fall while on vacation in South Carolina. This patient reported receiving excellent care, particularly commending their night nurse, who they described as "the kindest, most caring person." Similarly, the rehabilitation department received accolades for its commitment to understanding patient concerns and employing empathy alongside clinical skills to facilitate recovery. Even under challenging circumstances posed by COVID-19, where restrictions limited traditional activities and programming, staff members adapted to meet residents' needs creatively. The reviewer expressed gratitude towards an attentive physician's assistant for assisting with preparations to return home—a testament to the importance of preparing patients both physically and emotionally for discharge.

Contrasting sharply with this positive feedback is a series of alarming accounts from families dissatisfied with the level of care provided at Sprenger. One such narrative involves a son recounting his father’s harrowing experience at the facility. The elder man was admitted for rehabilitation but subsequently faced severe setbacks that included complications leading to hospitalization—issues notably absent prior to this admission. Critical incidents included a significant fall that went unreported both to family members and within medical records during his stay. Communication failures compounded these problems; repeated attempts by family to inquire about their loved one's status went unanswered for five days—a lack of responsiveness that is troubling in any healthcare setting.

Additionally, external professionals familiar with Sprenger have confirmed witnessing subpar care practices within the facility walls, prompting concern among those advocating for better treatment standards in rehabilitative care environments. The family's grievance extended beyond personal distress as they filed complaints with state regulatory bodies in hopes of triggering an evaluation of operational procedures at Sprenger Rehabilitation Center.

Despite contrasting narratives concerning Sprenger's quality of care, numerous reviewers advocate passionately on behalf of its physical therapy team, emphasizing their professionalism and effectiveness as critical components of successful rehabilitation journeys. One account mentioned a brother recovering after being hospitalized for two months due to serious illness who required additional support through physical therapy at Sprenger before he could safely return home to New Jersey. This individual’s experience underscored how cohesive teamwork across various departments contributed positively toward his recovery process.

Overall, it seems that experiences at Sprenger can range widely based on individual circumstances or specific admissions processes; some individuals recall transformative experiences characterized by investment from skilled providers while others point out serious lapses in care delivery and communication protocols—issues that necessitate thorough examination if improvements are expected. Future prospective residents must weigh these varying accounts carefully when considering this facility as part of their or a loved one’s healing journey amidst an increasingly complex healthcare landscape rife with challenges exacerbated by ongoing public health issues like COVID-19.

Located in Port Royal, South Carolina, this area offers a range of amenities and services suitable for senior living. With multiple physicians and hospitals nearby, residents have easy access to healthcare facilities. Additionally, there are cafes and restaurants within close proximity, providing options for dining out or meeting friends for a meal. Pharmacies are also conveniently located for any medication needs. Places of worship are available for spiritual fulfillment, and parks offer opportunities for outdoor activities and relaxation. Transportation services are easily accessible, allowing seniors to travel around the area with ease. Overall, this part of Port Royal provides a well-rounded community that caters to the needs of older individuals seeking a comfortable and convenient living environment.

Physicians

• Beaufort Eye Clinic (0.1 miles)
• Beaufort Eye Center (0.2 miles)
• All Children's Pediatrics (0.3 miles)
• Doctors Care (0.7 miles)
• Port Royal Medical Cen (1.1 miles)
• Low Country Bone & Joint Spec (1.4 miles)
• Beaufort ENT & Allergy (1.4 miles)

Hospitals

• Keyserling Cancer Center (0.2 miles)
• Naval Hospital Beaufort (0.5 miles)
• Fresenius Kidney Care (0.8 miles)
• Surgery Center Of Beaufort (2 miles)
• Cochrane Heart Center (2.3 miles)
• Beaufort Emergency Medicine (2.3 miles)
• Beaufort Memorial Hospital (3.1 miles)

Cafes

• Corner Perk Port Royal (0.3 miles)
• Blackstone's Cafe (3.4 miles)
• Herban Market & Cafe (3.5 miles)
• Starbucks (3.9 miles)
• Magnolia Bakery Cafe (3.9 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Kristin Sheehan, PharmD (3.9 miles)
• Bi Lo, Pharmacy (4 miles)
• Walgreens (4.1 miles)

Restaurants

• Alvin Ord's Sandwich Shop (0.9 miles)
• Marker 244 (0.9 miles)
• House of Tang (1.5 miles)
• Fillin Station (2.9 miles)
• Dockside Restaurant (3 miles)
• La Hacienda/ Rancho Grande Restaurante (3.1 miles)
• McDonald's (3.1 miles)

Places of Worship

• St John's Lutheran Church (2.4 miles)
• Music of Forever (3.6 miles)
• The Parish Church Of St Helena (3.6 miles)
• Baptist Church Of Beaufort (3.6 miles)
• Central Baptist Church (3.6 miles)
• Beaufort Bible Chapel (3.8 miles)
• Unitarian Universalist Fellowship of Beaufort (4.1 miles)

Parks

• Henry C. Chambers Waterfront Park (3.4 miles)
• Pigeon Point Park (4.2 miles)
• Mitchelville Beach Park (9.8 miles)

Transportation

• Enterprise Rent-A-Car (4.1 miles)
• A C Limousine & Shuttle Service (4.4 miles)