White Oak of Rock Hill

Pros

• The facility is described as clean, neat, modern, and fairly new, making for a pleasant environment for residents.
• Many staff members at White Oak Manor are praised for being extremely nice, helpful, patient, and respectful during frustrating experiences.
• Residents enjoy the food, with one individual gaining significant weight due to its excellent quality.
• Activities such as bingo and music performances provide enjoyable entertainment for residents.
• The overall atmosphere of the facility is noted to be friendly and welcoming by visitors and friends of residents.
• Communication from staff is highlighted as being clear and effective, with prompt responses to inquiries.
• The staff's dedication to meeting the needs of residents is recognized as going above and beyond their duties.

Cons

• The staff at White Oak Manor frequently do not answer call bells in a timely manner, causing frustration for residents and their families.
• There is a significant lack of attention from some staff members, leading to neglect and mental abuse of residents.
• Medications are not administered correctly, and staff fail to notify doctors of changes or concerns without prompting.
• The administration appears uncaring and has contributed to a decline in the quality of care at the facility.
• Despite having a few dedicated staff members, many employees exhibit horrible attitudes towards residents.
• Some areas of the facility appear unclean, with trash present during visits.
• Families have felt compelled to move their loved ones to different facilities due to poor experiences at White Oak Manor.

Review

The experience of families with loved ones at White Oak Manor varies significantly, reflecting a complex environment where both positive and negative aspects coexist. Many reviews highlight a dichotomy between the quality of care provided by individual staff members and the systemic issues attributed to the administration and overall management of the facility.

Several reviewers express deep disappointment with the responsiveness of staff to urgent needs, particularly regarding the call bell system. Cases are mentioned where residents waited an unacceptably long time for assistance—sometimes over 20 minutes—before help arrived. This lack of timely response has led families to feel forced into taking matters into their own hands, such as assisting their loved ones with basic needs like using the restroom. Despite raising concerns with head nurses and administrators, some families reported that no effective solutions were implemented, prompting them to consider seeking alternative facilities for their relatives.

On a more positive note, there are accounts praising certain staff members at White Oak Manor for their dedication and kindness. Some individuals describe their experiences in highly favorable terms, commending specific nurses and assistants who went "above and beyond" in providing care. These family members appreciated the patience and respect exhibited by those who worked directly with residents during what could have been frustrating situations. The attention received from various staff—from receptionists to social workers—was seen as professional and reassuring by these reviewers.

The physical environment of White Oak Manor also garnered mixed reactions among families. While some noted that the facility is generally clean, neat, and modern—a characteristic appreciated by many—the descriptions indicate variations in conditions across different sections of the building. One reviewer mentioned that though parts of the facility felt dated or rundown, another area was perceived as more up-to-date and welcoming. Families expressed gratitude for amenities such as a well-maintained dining area; however, instances of observed cleanliness issues left others feeling less confident about its overall standards.

Food received notable mentions throughout several reviews as a highlight at White Oak Manor; many residents appeared satisfied with their meals, contributing positively to their overall experience. Family members indicated that some loved ones gained weight due to enjoyment of meals served at the facility—including options tailored to dietary needs—and praised social activities like bingo games and live music events organized on-site which seemed to enrich resident life.

Despite some glowing reviews praising particular caregivers or activities available at White Oak Manor Rock Hill, there remained significant concerns surrounding neglectful practices experienced by others within this same establishment. Family members expressed regrets about placing their relatives in environments characterized by mental distress stemming from poor treatment or communication failure regarding medical issues or changes in health status.

In conclusion, while there are undeniably compassionate caregivers within White Oak Manor whose efforts have made a meaningful difference for some residents’ experiences during difficult times—issues related to inadequate staffing levels and administrative inefficiencies must be addressed comprehensively if improvements are ever to be realized across all care dimensions consistently throughout this facility.

This part of Rock Hill, South Carolina, offers a convenient and accessible location for senior living. With several physicians' offices, hospitals, and pharmacies within a short distance, residents can easily access healthcare services. There are also various places of worship nearby for spiritual fulfillment. Additionally, the area provides a range of dining options including cafes and restaurants such as Fatz and Chicken Salad Chick. For leisure activities, there are parks like Glencairn Garden and Fountain Park for enjoying nature and outdoor relaxation. Overall, this neighborhood provides ample amenities essential for comfortable senior living in Rock Hill.

Physicians

• William L. Lehman, MD (0.2 miles)
• Rock Hill GYN & OB Associates (0.4 miles)
• Ace Medical Group (0.4 miles)
• Piedmont General Surgery Associates (0.5 miles)
• Metrolina Neurological Associates PA (0.5 miles)
• Retina Institute of the Carolinas (0.5 miles)
• Sunshine Pediatrics (0.5 miles)

Places of Worship

• The Body (0.3 miles)
• Crawford Road Church Of Christ (3.8 miles)
• Elevation Church - Riverwalk (4.3 miles)
• Grace Community United Methodist Church (8.3 miles)

Hospitals

• ICU Piedmont Hospital (0.4 miles)
• Piedmont Medical Center (0.4 miles)
• Piedmont Hospital Emergency Room (0.4 miles)
• Amisub of South Carolina (0.5 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (1.8 miles)
• Starbucks (3.6 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.7 miles)
• Gateway Canteen (8.1 miles)

Restaurants

• Fatz (0.8 miles)
• Chicken Salad Chick (0.9 miles)
• McDonald's (1 miles)
• Burgers & Barley (1.7 miles)
• Hobo's Burgers Shakes & Brews Rock Hill (1.8 miles)
• El Cancun Mexican Restaurant (2.1 miles)
• Jack In The Box (2.2 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.6 miles)
• Palmetto Family Pharmacy (1.7 miles)
• Harris Teeter Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Carolina Pharmacy (1.7 miles)

Parks

• Glencairn Garden (2.6 miles)
• Rock Hill Fountain Park (3 miles)
• Catawba River/Fort Mill Access Area (4.9 miles)
• Windjammer Park (5.4 miles)
• River Park (5.4 miles)

Theaters

• Regal Manchester - Rock Hill (4.3 miles)