White Oak Manor - Rock Hill
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1915 Ebenezer Road, Rock Hill, SC 29732
For more information about senior living options: (844) 490-3973
The facility is great and the staff are caring. Renovations in the past few months are appreciated. The facility provides excellent care from nurses to therapists and all staff. The staff are super friendly, rehab activities are good, the food is enjoyed, and the private rooms are clean with mini fridges. The reviewer regards White Oak Manor as a great nursing home for their mom. The facility is well-kept and staff are helpful and answer questions. Everyone was attentive and friendly. The staff go above and beyond their duties to help patients and families. The rehab unit has been exceptional. Admissions are easy and the staff are very nice. The staff are very friendly and take good care of residents. The food has been excellent and residents enjoy activities. The atmosphere is friendly and welcoming; staff and food are well-regarded. The dining area is nice and hairdressing services are available.
The facility is a dump and the food is consistently cold. The staff's lack of care led to a patient's death after he was left alone and aspirated. The facility doesn't focus on patient care; patients are drugged all day, response times are unacceptable, and nurses are often on their phones. Roaches are everywhere, making the place a disgusting environment. Call bells are not answered promptly, and some patients go without showers or medications. Front office staff and social workers are rude and communicate poorly, suggesting the facility cares more about money than patients. The long-term care bathroom is disgusting and not clean.White Oak Manor ? Rock Hill is best suited for families seeking a mid-range facility with a redeeming rehab program, where friendly staff and solid therapy services can help a loved one regain function or maintain daily living skills. The community tends to work best for residents who value active engagement, reliable communication about medications, and a generally warm, approachable on-site culture. It can serve well for short- to moderate-term rehab needs and for long-term care with similar expectations, but those guiding a loved one with complex memory-care requirements should compare memory-focused options more carefully.
Alternatives are worth considering for families prioritizing seamless day-to-day reliability, consistent call-bell response, and uniform cleanliness across all units. Several reviews flag chronic gaps in responsiveness, with callers waiting long stretches for help or for basic needs like showers. Additionally, concerns about housekeeping on the long-term side, a recurring pest issue in some rooms, and administrative communication lapses suggest that a facility with demonstrated, uninterrupted performance in those areas may be preferable for those who cannot supervise care closely or who need predictable service every day.
On the upside, the strongest argument to choose White Oak Manor is the rehab unit. Therapists and nursing staff in that space earn consistently positive remarks for professionalism, progress, and the thoroughness of care. Families repeatedly highlight the quality of the rehabilitative experience, the attentiveness of clinicians, and the ability to move a loved one through recovery with visible, meaningful momentum. The environment in the rehab wing is described as clean, well-run, and active, with engaging activities that help residents stay cognitively and physically engaged. For many, those elements alone justify the investment.
The principal downsides revolve around consistency and facility-wide execution. Reports of delayed call-bell responses, inconsistent attention to routine needs, and some medication- or notification-communication gaps undermine confidence in the overall care day-to-day. Add in a handful of alarming anecdotes about neglect and a sense of administrative friction - front-office communication that feels disjointed or unresponsive to families' questions - and the picture sharpens: reliability isn't universal, and that risk can be significant for families relying on steady oversight. Pest issues and older sections of the building on certain units further dilute the sense of a uniformly well-maintained campus.
The pros and cons balance in a way that makes White Oak Manor particularly suitable for families who plan to be actively involved and ready to advocate for their loved ones. When the rehab program is the priority, the care plan can align with expectations, and the dining and activity calendar meet social and nutritional needs, these strengths can offset some operational quirks. Yet the more persistent concerns - delayed responses, uneven housekeeping, and administrative disconnects - can erode trust over time, especially for residents who require steady, hands-off support or who have cognitive or behavioral complexities that demand a flawless care continuum.
Final guidance is practical and action-oriented. Prospective families should insist on an in-person tour that compares the rehab wing to long-term units, and they should request recent, facility-wide performance data, including call-bell response metrics, medication-management practices, and housekeeping schedules. Ask to meet the administrator and frontline managers to gauge whether communication is responsive and transparent. Verify a clear care plan for memory-care needs, including staff training and emergency protocols. If stability, consistent staffing, and a pristine, pest-free environment are non-negotiables, it is prudent to explore other options in Rock Hill as a parallel track. White Oak Manor can be a strong fit for rehab-focused care and engaged daily life when oversight is active and expectations are precise, but for families seeking an entirely hands-off, consistently flawless experience, alternatives may prove more reliable.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak Manor - Rock Hill in Rock Hill, SC is a vibrant assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon, allowing residents to pamper themselves and maintain their personal style. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their own private rooms.
Transportation is made easy with community operated transportation as well as transportation arrangements for non-medical needs and doctor's appointments.
For those who enjoy staying connected online, there is a computer center and access to Wi-Fi/high-speed internet throughout the community.
Delicious meals are served in the dining room, providing restaurant-style dining experiences that cater to special dietary restrictions. Additionally, residents have the option of preparing their own meals in fully furnished kitchenettes in their apartments.
To promote physical wellness, there is a fitness room equipped with exercise equipment as well as planned fitness programs for residents to participate in. The beautiful outdoor space includes a garden where residents can relax and enjoy nature.
Residents have access to various activities such as gaming rooms, small libraries, and resident-run activities that encourage social interaction and engagement. Planned day trips provide opportunities for exploration and enjoyment outside of the community.
Care services include 24-hour call systems, supervision, assistance with daily living activities such as bathing and dressing, transfers, medication management, diabetes diets, meal preparation and service.
Mental wellness programs are also available to ensure emotional well-being. Additional care options are available for residents with special dietary restrictions.
Convenience is key with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters all easily accessible from the community. There are also hospitals nearby for any medical needs.
At White Oak Manor - Rock Hill in Rock Hill, SC residents can expect personalized care in a warm and welcoming environment where they can thrive physically, mentally and socially.
White Oak Manor - Rock Hill is located at 1915 Ebenezer Road, Rock Hill, SC 29732 in York County, South Carolina
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