White Oak Manor - Rock Hill

Pros

• The staff at White Oak Manor-Rock Hill has been described as great, caring, and very helpful in their interactions with residents.
• The facility is clean, modern, and well-kept, contributing to a welcoming atmosphere for both residents and visitors.
• Residents enjoy a variety of activities, including games outside, gardening, bingo, and live music performances.
• Many family members appreciate the prompt communication regarding medication changes and the overall attentiveness of the staff.
• Overall experiences highlight that White Oak Manor-Rock Hill meets the needs of its residents effectively while accommodating family concerns.

Cons

• The staff at White Oak Manor-Rock Hill do not answer call bells in a timely manner, sometimes not at all until the family calls.
• There are few good staff members, but many uncaring and neglectful ones who engage in mental abuse.
• Residents have gone without showers and have not received medications correctly due to staff negligence.
• Concerns raised by families often require persistence to be addressed, with administration showing indifference.
• The facility has reportedly gone downhill lately, prompting some families to move their loved ones elsewhere.
• Despite its cleanliness, the overall experience at times does not meet expectations compared to other facilities.
• Some reviews indicate that the atmosphere can feel unwelcoming or "not quite as clean" on certain days.

Review

White Oak Manor - Rock Hill: A Comprehensive Review of Experiences

White Oak Manor - Rock Hill has drawn a variety of responses from families and residents regarding the quality of care and environment provided at the facility. While some reviews offer a positive outlook on the overall experience, others bring to light significant concerns that potential residents and their families should consider. As such, it’s important to explore both sides to gain a fuller understanding of what this nursing home offers.

For many families, the comfort and well-being of their loved ones are paramount. One reviewer expressed satisfaction with White Oak Manor after their mother's seven-month stay, noting that it improved her situation compared to her previous residence in Lancaster, SC. The reviewer praised the facility for its proactive communication regarding medication changes and highlighted the professionalism and kindness of staff members they interacted with. This sentiment is echoed by several others who appreciated the clean and welcoming atmosphere of White Oak Manor. They remarked on how vital it is for family members to be advocates for their loved ones, fostering an open line of communication with staff.

Conversely, while some respondents experienced responsive care, other reviewers faced serious concerns regarding staff availability and attentiveness. Several accounts described disturbing instances where call bells went unanswered for extended periods—sometimes up to twenty minutes—leading families to personally attend to their loved ones' needs. These delays were reported consistently, prompting families to escalate issues directly with administration without immediate resolution. This discrepancy raises questions about staffing levels and responsiveness during critical times when residents may require assistance.

In terms of facility conditions, opinions varied widely between visitors. Some found White Oak Manor clean and modern, contributing positively to their family member's comfort; others noted areas needing improvement in cleanliness and maintenance standards. For instance, one individual pointed out that although some parts of the facility appeared dated or in need of repair—including shared rooms—the dining areas were notably neat and well-kept. Reviews also mentioned a range of activities available for residents such as bingo, gardening, outdoor games, music performances, and social events—all aimed at keeping residents engaged.

Despite these offerings, there were mixed feelings about the quality of care delivered by certain staff members; while some employees were described as compassionate and attentive “beautiful souls,” others reportedly exhibited uncaring attitudes or neglectful behavior towards residents' needs. Instances of unprofessionalism included mental abuse allegations against certain staff members; these troubling experiences led one family member to express regret over choosing White Oak Manor for their grandmother's care altogether.

On a more positive note still, many reviewers recounted personal experiences highlighting that most staff members genuinely cared about their residents' wellbeing despite occasional negative interactions with specific individuals or administration shortcomings. Visitors who observed interactions between caregivers and residents often commented on heartwarming moments filled with laughter and support which contributed positively to the overall study environment—indicating that there remains considerable potential within White Oak Manor despite current challenges.

In conclusion, prospective guests should weigh both commendable aspects alongside notable criticisms surrounding responsive care at White Oak Manor – Rock Hill before making decisions about residential placements for loved ones. The varying perspectives underscore the necessity for family advocates in monitoring resident welfare within long-term care facilities while acknowledging both strengths in services provided as well as areas requiring attention for improvement moving forward.

Physicians

• William L. Lehman, MD (0.2 miles)
• Rock Hill GYN & OB Associates (0.4 miles)
• Ace Medical Group (0.4 miles)
• Piedmont General Surgery Associates (0.5 miles)
• Metrolina Neurological Associates PA (0.5 miles)
• Retina Institute of the Carolinas (0.5 miles)
• Sunshine Pediatrics (0.5 miles)

Places of Worship

• The Body (0.3 miles)
• Crawford Road Church Of Christ (3.8 miles)
• Elevation Church - Riverwalk (4.3 miles)
• Grace Community United Methodist Church (8.3 miles)

Hospitals

• ICU Piedmont Hospital (0.4 miles)
• Piedmont Medical Center (0.4 miles)
• Piedmont Hospital Emergency Room (0.4 miles)
• Amisub of South Carolina (0.5 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (1.8 miles)
• Starbucks (3.6 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.7 miles)
• Gateway Canteen (8.1 miles)

Restaurants

• Fatz (0.8 miles)
• Chicken Salad Chick (0.9 miles)
• McDonald's (1 miles)
• Burgers & Barley (1.7 miles)
• Hobo's Burgers Shakes & Brews Rock Hill (1.8 miles)
• El Cancun Mexican Restaurant (2.1 miles)
• Jack In The Box (2.2 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.6 miles)
• Palmetto Family Pharmacy (1.7 miles)
• Harris Teeter Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Carolina Pharmacy (1.7 miles)

Parks

• Glencairn Garden (2.6 miles)
• Rock Hill Fountain Park (3 miles)
• Catawba River/Fort Mill Access Area (4.9 miles)
• Windjammer Park (5.4 miles)
• River Park (5.4 miles)

Theaters

• Regal Manchester - Rock Hill (4.3 miles)