Pruitthealth - Rock Hill
Save261 South Herlong Avenue, Rock Hill, SC 29732
For more information about senior living options: (844) 490-3973
The staff is friendly and efficient. The rehab staff is phenomenal and truly cares for patients. The admissions team is helpful, knowledgeable, and provides smooth transitions. The facility is described as an amazing asset and lifeline with kindness and care. The therapy department is great, and families note that their loved ones loved it. The staff is kind, professional, and attentive to patients' needs. The facility has excellent and caring staff and is a great place for rehab or long-term care. The staff is a wonderful group of healthcare professionals. The overall care and compassion shown by the staff is frequently praised.
The reviewers state that the facility is not good and does not meet expectations. They report long delays in pain medication, with patients waiting hours after requests. Water is not readily available; residents must ask for cups and water delivery can take 20 minutes or more. The environment is dirty or poorly maintained, with smells of urine and holes in walls in some rooms. Residents are left bedbound and not progressed with rehabilitation, delaying weight-bearing therapy. Linen supplies are insufficient or inconsistent, with reports of overflowing boxes and lack of fresh linens. Discharge planning is poorly coordinated, leading to delayed equipment and uncertain home care. Care quality is inconsistent, described as some staff being good while others do not provide adequate care. Pricing is unclear, and reviewers feel the cost may be higher than what is warranted.The collection of comments about PruittHealth Rehab paints a picture of a facility that inspires strongly felt opinions, with experiences ranging from deeply positive to painfully negative. A number of reviewers describe a care environment that can be slow to respond, especially when it comes to pain management and basic comforts, while others insist that certain teams within the same place perform with genuine care and competence. What threads through the strongest negative remarks is a sense of frustration about delays - delays in receiving pain medication, delays in getting water by the bedside, and delays in communication that leave families feeling out of the loop or reactive rather than proactive in addressing concerns. Several accounts highlight the feeling that the system operates on its own schedule rather than the patient's needs, with reports of pain medicines arriving only hours after they are requested, nights when medications do not arrive until the early morning, and a general sense that responders "do not come when needed" or that staff "come when they want to." In one case, a patient described not receiving relief for severe pain until after the clock had moved past a fifth hour, and another noted being left without fluids for long stretches, despite being in obvious pain from fractures and bruising.
Water and basic hygiene supplies emerge as another recurring point of pain. Several reviewers recount having to request water or cups repeatedly, with some describing scarce access to fresh water and others noting that pitchers or water by the bed are not standard practice. The sense is that, for some residents, the most fundamental needs - hydration and a clean environment - are not reliably met. Complaints about linen, temperature control, and odors also appear, including mentions of rooms that smelled of urine and linens that were not changed promptly. In at least one account, a family had to intervene directly by photographing overflowing linen boxes and showing the images to a nurse and administrator to prompt action. These scenes contribute to a broader narrative of a facility that, for some residents and families, does not feel well-kept or responsive enough to daily well-being.
The rehab process itself is a source of both hope and concern. On the hopeful side, multiple reviews highlight dedicated staff within the therapy sphere who motivate patients and deliver effective care. Terms like "phenomenal," "great therapy department," and "the rehab staff is phenomenal" appear in praise from families whose loved ones have benefited from therapy services and from patients who appreciated the encouragement and competence of the physical therapy team. A few specific names come up as exemplary: a therapist who motivated a patient to push through difficult tasks, and a particular staff member who made a strong, compassionate impression. The sense from these accounts is that when therapy teams are engaged and proactive, patients can make meaningful progress and feel supported during a challenging transition.
Yet even within positive sentiment about therapy, there is recognition that progress is uneven and contingent on other aspects of care. A number of reviewers describe a disconnect between therapy's momentum and the broader caregiving environment, where basic needs or medical coordination lag behind. Several accounts mention discharge planning and equipment logistics - specifically, the timing of Hoyer lifts and other devices necessary for safe home care. In one extended recounting, a sister explains that, although her sibling could have benefited from standing and weight-bearing activity earlier, the rehab team did not advance standing efforts promptly. The result was a prolonged period of bed-bound status at home, which the family felt could have been mitigated with more proactive planning and earlier rehabilitation support. These narratives underscore that therapy quality cannot be fully realized if it is not matched by reliable medical coordination and consistent support for activities of daily living.
Across the spectrum of experiences, a dynamic of strong individual advocates and mixed overall administration stands out. Several reviewers thank specific staff members - both clinical and administrative - for making a real difference. Names like Kate Johnson, a social worker who helped move a patient to a newly renovated part of the rehab facility, and Kenesha D., an admissions director who facilitated smoother transitions, are cited as examples of how competent, compassionate staff can transform a patient's stay. In contrast, other comments reflect systemic frustrations, including concerns about staffing ratios, perceived overcapacity, and a sense that administrative decisions prioritize bed availability over patient dignity. One reviewer explicitly criticizes the leadership and questions whether the owner and administration bear responsibility for the levels of care, pointing to conversations overheard in hallways and a sense that the facility is too focused on filling beds rather than maintaining a sustainable, high-quality standard of care.
The tone also shifts with notes about renovations and environmental improvements. Several posts celebrate a newly renovated rehab area and the improved rooms and smells after a move to the updated space; in these instances, families report cleaner, more comfortable surroundings and a calmer atmosphere that enhances the rehabilitation experience. However, even after improvements, concerns about communication and pain management persist in some quarters, suggesting that renovations alone do not resolve the full complexity of delivering reliable, holistic care. The updates show that progress can be real and meaningful for some residents, while leaving others with lingering dissatisfaction about other aspects of service delivery.
Taken together, the reviews present a facility with a bifurcated reality: where skilled therapy and caring individual staff members can make a meaningful difference, but where systemic issues - delayed medications, inconsistent water and linen service, odors, isolation practices, and uneven communication - color the experience in a markedly negative way for many families. The most consistent thread is the importance of reliable, patient-centered responsiveness: timely pain relief, prompt access to water and basic supplies, clean and comfortable surroundings, clear and proactive communication with families, and a rehabilitation plan that is coordinated with discharge planning to prevent prolonged bed confinement or last-minute equipment gaps. For families considering PruittHealth Rehab, these testimonials offer a nuanced view: expect moments of genuine care and effective therapy, but also be prepared to advocate for hydration, pain management, cleanliness, and timely information. In practice, engaging early with social workers, admissions staff, and therapy teams can help align expectations and improve the chances of a smoother, more supportive stay.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Rock Hill in Rock Hill, SC is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. With a focus on ensuring comfort, convenience, and a high quality of life, this community provides everything necessary for seniors to age gracefully and enjoy their golden years.
Residents at Pruitthealth - Rock Hill can take advantage of various amenities including a beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet. They can also enjoy delicious meals in the elegant dining room with restaurant-style dining. For those who prefer to relax outdoors, there is a beautiful garden and outdoor space where residents can spend time communing with nature.
Care services are available 24/7 to ensure the safety and well-being of every resident. The community provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A 24-hour call system is in place for any emergencies or immediate assistance needs. Additionally, seniors with special dietary restrictions or diabetes will have their nutritional needs catered to with specialized meal preparation.
At Pruitthealth - Rock Hill, residents can engage in various activities designed to promote physical fitness and mental wellness. The community offers fitness programs, scheduled daily activities, resident-run activities, planned day trips for exploration and entertainment purposes. Concierge services are available to assist residents with any additional needs or requests they may have.
The convenient location of this assisted living community ensures that seniors have easy access to essential services nearby. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship within close proximity to the community. In case of medical emergencies or routine check-ups, hospitals are also easily accessible.
With its comprehensive amenities and care services alongside its convenient location near various amenities in Rock Hill., Pruitthealth - Rock Hill prides itself on providing a warm and welcoming environment where seniors can thrive and enjoy their retirement years to the fullest.
Pruitthealth - Rock Hill is located at 261 South Herlong Avenue, Rock Hill, SC 29732 in York County, South Carolina
Pruitthealth - Rock Hill on seniors.fyi includes 5 photos including images showing dining, interior, decor, lighting, indoor lighting, building, entrance, windows, and more.
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