White Oak Manor - Lancaster
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253 Craig Manor Road, Lancaster, SC 29720
For more information about senior living options: (844) 490-3973
The employees were very nice to him and his family when they visited White Oak Manor. He enjoyed the last months of his life at White Oak Manor. The physical therapy was great and the therapists were very helpful. All the staff in Lancaster are awesome and devoted to the care of loved ones. The residents enjoy the activities, including church, and the staff take them outside to enjoy the sunshine. The facility felt like home, with welcoming, clean surroundings and a pleasant atmosphere. There were joyful moments as staff sang and brought happiness to residents.
The reviewer was very upset with White Oak in Lancaster after their father's death. The management staff offered no condolences to the grieving family. The facility mixed up the mother with another patient. The nurse and staff were rude to the patient and her family. The family was not called or informed as their loved one declined. The mother-in-law was not assisted to the bathroom for 30 minutes. A nurse did not introduce herself or explain the medications and was defensive when asked. Food was left sitting out for hours because the cook would not put it in the warmer. An unattended male was in the hall touching a female resident, and staff did not prevent it. Some beds and rooms need updating.White Oak Manor in Lancaster is best suited for families that want a warm, home-like environment with accessible rehab services and a steady rhythm of daily activities that keep seniors socially engaged. The community clearly prioritizes rehabilitation and ongoing programming - church services, outdoor time, and a lively activity calendar help residents stay connected and mentally active. It works well for residents whose families can stay involved to monitor care and who value staff members who remember routines and individual preferences. Those seeking flawless consistency, instant emergency responsiveness, and uniformly empathetic bedside manner across all shifts may want to consider alternatives with stronger, more tightly coordinated operations.
On the plus side, the rehabilitation experience stands out. Several reviews highlight physical therapy teams as capable and supportive, helping residents regain strength after falls or surgeries. The environment described by families is welcoming and energized, with staff facilitating activities that lift spirits and create moments of joy. Cleanliness and a homey ambiance contribute to a sense of well-being, and visits from staff and volunteers often produce genuine warmth. For families seeking meaningful social interaction and purpose-built activity programs, White Oak Lancaster can feel like a comforting, hopeful space.
However, a pattern of concerns runs through multiple accounts. Reports of rude or slow nursing responses, questions about medication handling, and even misidentification of patients point to gaps in daily operations. Several reviews describe missed bathroom assistance times or delays in help, accompanied by defensive or unclear communication when questions arise about medications. Food service is also flagged, with meals sometimes left out or not properly heated, raising safety and dignity concerns. A particularly troubling account cites an unattended male in the hall engaging with a resident, underscoring safety fears that families cannot overlook. Taken together, these issues color the overall experience and invite scrutiny of how consistently care is delivered.
Those strengths do not fully offset the significant red flags. For residents who benefit from regular family oversight and can tolerate occasional lapses in bedside care, the rehab program and social offerings can still deliver real value. Yet the repeated safety and communication concerns erode trust, especially for families charged with ongoing oversight and accountability. The facility can serve well as a short-term rehab option or for a resident who thrives with structured activities and active therapy, provided a vigilant family partner is prepared to intervene and advocate when gaps appear.
Deciding whether White Oak Lancaster is the right fit hinges on priority order. If reliability, transparent medication processes, and consistently compassionate care are paramount, exploring other options with stronger safety records and clearer escalation pathways makes sense. Prospective residents should compare nurse-to-patient ratios, ask how incidents are reviewed, and request up-to-date references from families with similar needs. For families prioritizing a calmer, more supervised environment with fewer safety concerns, alternatives may offer more predictable daily care and accountability.
Practical next steps focus on due diligence and concrete safeguards. Schedule multiple visits at different times to observe daily routines and how staff interact with residents. Request a meeting with the charge nurse or director of nursing, and insist on a written care plan that designates assigned staff and expected response times for call bells and bathroom assistance. Inquire about meal handling - who prepares, temperatures, and how long meals sit before serving - and obtain a clear understanding of medication administration responsibilities. Finally, speak with current residents and their families about consistency and trust, and establish a short, well-defined trial period or transition plan to gauge whether the care comes up to the promised standard before a long-term commitment.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.White Oak Manor in Lancaster, SC is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our spacious and fully furnished apartments provide a comfortable and stylish living space, complete with private bathrooms and kitchenettes.
At White Oak Manor, we prioritize the well-being and happiness of our residents. Our dedicated staff is available 24/7 to assist with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management to ensure that each resident's health needs are properly addressed.
Our community boasts an array of amenities designed for both relaxation and socialization. Residents can enjoy the convenience of on-site beauty salon services or unwind in our beautiful garden or outdoor spaces. Our fitness room and wellness center support an active lifestyle, while our gaming room, small library, and computer center cater to various interests.
Dining at White Oak Manor is a delightful experience. Our restaurant-style dining offers delicious meals prepared by our professional chefs, who can accommodate special dietary restrictions or preferences. Residents can also take advantage of our specialized diabetes diet if needed.
We understand that transportation is essential for our residents' independence. White Oak Manor provides community-operated transportation for non-medical purposes and arranges transportation for doctors' appointments.
Engaging activities are an integral part of life at White Oak Manor. Our concierge services help plan day trips and resident-run activities that foster social interaction among residents. Scheduled daily activities and fitness programs encourage an active lifestyle and mental wellness.
Located in Lancaster, SC, our community benefits from being near parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
At White Oak Manor - Lancaster, we strive to create a warm and supportive environment where residents can thrive while receiving personalized care tailored to their unique needs. Come join us today!
White Oak Manor - Lancaster is located at 253 Craig Manor Road, Lancaster, SC 29720 in Lancaster County, South Carolina
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