Faith Healthcare Center
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617 West Marion Street, Florence, SC 29501
For more information about senior living options: (844) 490-3973
Faith Healthcare is an exceptional place; it is highly recommended. The staff and teamwork create a great environment with a family atmosphere. Nurse Rebecca H. provided excellent care. The nurses and staff treat families with kindness during visits. The activities staff are loved by residents. Faith is a great rehabilitation place that really cares for its residents. The facility offers very good hospitality and kindness. Kelly is really great - very understanding and on top of things for families. The building may be old, but the staff's dedication makes it a great place.
The staff allegedly allowed a resident to fall from bed twice and failed to call the hospital or an ambulance to check him. Family members were not informed of changes in their loved one's condition and had to retrieve belongings without notice. The facility was described as having a strong odor, dirty beds, and gross bathrooms, with Sundays nurses reportedly unhelpful and distracted. It was claimed that staff did not provide water or proper treatment and neglected residents. There were reports that patients' clothes were stolen and no action was taken. Reviewers stated that the administration and business managers should be fired and described the place as not a nursing home but more like a psych ward. A reviewer described the staff as unintelligent and lacking professionalism. A reviewer warned others to avoid the facility, calling it evil and saying it should be closed.The accounts here paint a picture of a facility that inspires strong, conflicting feelings. For some families, the journey through Faith Healthcare in Florence has been marked by warmth, responsiveness, and a sense of genuine care. Yet for others, the experience has been marred by what they describe as neglect, poor communication, and unsafe conditions. The most jarring note is the inconsistency: stories of compassionate, attentive staff sit alongside deeply troubling reports of delayed notifications, unattended concerns, and cleanliness problems. Taken together, the reviews suggest a place that can feel like a home to some residents and a source of real distress to others.
Many reviewers speak with enthusiasm about the human side of care. Several describe Faith Healthcare as a place with a "family atmosphere" and a culture of teamwork that makes residents feel valued. They repeatedly commend the front desk staff, the nurses, and especially caregivers who go the extra mile. References to specific individuals abound: Nurse Rebecca H. is singled out for excellent care; one reviewer notes that their dad received outstanding treatment, and another person highlights how the staff's kindness and camaraderie create a welcoming environment for visitors. The activities program is praised as well, with residents described as staying engaged and happy; one reviewer even calls the activities person the grandmother's best friend, and another says the caregivers and activity staff are a joy to interact with. In short, there is a strong thread of gratitude for caregivers who are present, patient, and personable, and for a facility that can feel like home because of its people.
But the sentiment is far from unanimous. Several stories focus on profound failures in safety and communication. A few families recount situations where a resident's health deteriorated without timely notification to loved ones, and where urgent responses - such as calling 911 or contacting hospital staff - were not initiated promptly. In one particularly troubling account, a grandfather fell out of bed twice, was not checked by medical staff or ambulances, and was not washed afterward, leaving a lasting impression of neglect. Other reviews describe a lack of compassion in the moment of a loved one's passing, with not being informed of changes in condition and not being contacted about belongings or arrangements, which compounds the emotional toll for families already dealing with loss.
Concerns about the daily environment and communication extend beyond medical misses. Several reviewers describe a facility that feels outdated and unkempt, with mentions of a strong odor, dirty beds and bathrooms, and rooms that look run down. Some families point to the Sunday shift as particularly problematic, noting a perception that nurses were unhelpful, distracted by phones, or not attentive when questions arose. There are harsh critiques of administrative and management practices as well, including calls for firings and accusations that the facility fails to treat patients with basic dignity, neglects basic needs like water and nourishment, and does not provide appropriate transparency to families.
Despite these heavy concerns, there are consistent mentions of individuals who helped shape a more positive view in the midst of the struggles. In addition to Nurse Rebecca H., some reviewers highlight a representative named Kelly who was described as very understanding and effective in coordinating processes for families. One review notes a staff member's willingness to assist with rehab logistics, even when the overall facility's reputation seemed compromised. For some families, these touches - small acts of listening, practical help, or a sense that someone is advocating for their loved one - made a meaningful difference in an otherwise challenging experience.
A few reviewers explicitly compare the overall reputation of Faith Healthcare to the realities on the ground, with some expressing a belief that the facility's quality varies by department or shift, and that the care provided can be excellent when staff are engaged, but fall short when communication breaks down or when staffing pressures are high. Some accounts describe remorseful decisions to relocate loved ones to other facilities after unsatisfactory experiences, while others express a cautious optimism, hoping that improvements can be made in administration, responsiveness, and facilities cleanliness.
Taken together, the narrative is one of significant complexity. The facility is widely recognized for its caring, compassionate staff and for moments of commendable care that leave families grateful and reassured. At the same time, there are multiple, serious warnings about missed signals, insufficient action in emergencies, and uncomfortable living conditions. The tone shifts from praise for the moments when staff truly connect with residents and families to pointed critique of systemic gaps that affect safety, communication, and overall trust. Families considering this facility would do well to weigh these sometimes starkly opposing experiences, to ask pointed questions about emergency protocols and notification practices, and to seek out current, in-person impressions from residents and family members who interact with the care team on a day-to-day basis.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Florence Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Faith Healthcare Center in Florence, SC is an assisted living community that provides a wide range of amenities and care services for its residents. The community offers a variety of amenities to enhance the comfort and convenience of its residents, including a beauty salon, cable or satellite TV in each room, community operated transportation for outings and appointments, a computer center for staying connected, a dining room with restaurant-style dining options, a fitness room for staying active, fully furnished rooms for easy move-in, a gaming room for entertainment, a garden for relaxation, housekeeping services to maintain cleanliness, kitchenettes in each room for convenience, outdoor space to enjoy fresh air, private bathrooms for privacy and independence, small library for reading and learning, telephones for communication needs, transportation arrangement services (non-medical), transportation to doctors' appointments as needed, wellness center for health and wellness activities, and Wi-Fi/high-speed internet access.
In terms of care services provided at Faith Healthcare Center, residents can benefit from 24-hour call system ensuring their safety and security at all times. There is also 24-hour supervision available to assist with any immediate needs. Trained staff members are available to provide assistance with activities of daily living such as bathing and dressing. The community also offers assistance with transfers to ensure safety during mobility. Special dietary needs are accommodated through diabetes diet options and special dietary restrictions can be catered to upon request. Meal preparation and service are provided so that residents can enjoy nutritious meals conveniently. Medication management is available to ensure proper administration of medications. A mental wellness program is offered to promote emotional well-being among residents.
The dining experience at Faith Healthcare Center takes into consideration any special dietary restrictions that residents may have to ensure they are able to enjoy delicious and healthy meals.
Residents at Faith Healthcare Center can engage in various activities offered within the community. These include concierge services that provide personalized assistance with planning outings or day trips. Fitness programs are available to promote physical health and well-being. Planned day trips allow residents to explore nearby attractions. Resident-run activities provide opportunities for social engagement and community involvement. Scheduled daily activities ensure a vibrant and fulfilling lifestyle.
Additionally, Faith Healthcare Center benefits from its location with several amenities located nearby. There are three cafes, four parks, ten pharmacies, 31 physicians, 40 restaurants, one transportation service, one place of worship, one theater, and nine hospitals in close proximity to the community. This allows residents easy access to various services and entertainment options within the local area.
Overall, Faith Healthcare Center offers a comprehensive range of amenities and care services designed to enhance the quality of life for its residents in a comfortable and convenient environment.
Faith Healthcare Center is located at 617 West Marion Street, Florence, SC 29501 in Florence County, South Carolina
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Outdoors
