Faith Residential Ctr in Florence, SC

Pros

• Faith Healthcare is described as an exceptional place from the front desk to the CEO.
• It is a great place for loved ones.
• The staff and teamwork create a family atmosphere at the facility.
• Nurse Rebecca H provided excellent care.
• The nurses and staff treat families with kindness and respect during visits.
• Faith is a great place and really cares for its residents.
• The staff and residents are nice, and the activities are a lot of fun.
• The high-energy staff care deeply for their residents.
• The activities coordinator is highly regarded by residents.
• The facility is noted for hospitality and kindness.

Cons

• They say the social worker didn’t bother to call the family after their aunt died.
• They claim they learned of the aunt’s death only after a coroner informed them.
• They state that social workers there are bad and fail to see a loved one’s care through to the end.
• They allege staff let their grandfather fall twice, didn’t call the hospital or an ambulance, and didn’t wash him, calling it the worst nursing home ever.
• They report that changes in their loved one’s condition weren’t communicated to the family, and no one asked them to collect belongings.
• They describe the facility as horrifying and uncaring, with very few staff who truly care.
• They claim their mother-in-law deteriorated and required hospitalization after less than three days, with no one calling 911, plus a strong odor, dirty beds and bathrooms, and unhelpful Sunday nurses.
• They say the staff are rude, do not care for loved ones, provide misinformation, and neglect basic needs like water, proper treatment, and food; rooms are run down.
• They urge others to avoid the place, calling it evil with neglectful care, theft by patients, and managers who should be fired.

Review

Faith Residential Center in Florence is best for families seeking a small, reachable community where warmth and daily engagement are evident. It is well suited to residents who thrive on a structured day, social programming, and a family-like atmosphere. If a loved one values personable front-desk service, genuine caregiver interactions, and regular activities that foster interaction, this center can deliver that sense of belonging, even when clinical needs are not extreme.

Those with complex medical needs or a requirement for consistently vigilant medical oversight should seriously consider alternatives. Reviews repeatedly raise red flags about emergency responsiveness and medical attention, including instances where changes in condition were not promptly communicated and hospital involvement was delayed. Odors, cleanliness concerns, and questions about medication management also appear frequently. For anyone relying on rapid, professional medical intervention, this facility’s documented gaps create a risk that cannot be ignored.

Key positives, affectionate staff, a family-like vibe, and engaging activities, offer meaningful comfort and can meaningfully improve quality of life when care demands are stable. The presence of compassionate caregivers and a clearly active, rehab-oriented environment helps residents feel connected and valued. Yet these strengths do not fully compensate for the core safety and reliability issues. The ability of pros to offset cons depends on the degree to which a family can supervise day-to-day routines and tolerate inconsistent clinical oversight.

Multiple residents report serious concerns about safety and care. Examples include delays in addressing urgent needs, beds and rooms not being attended to promptly, and a recurring sense that critical changes were not communicated in a timely fashion. Cleanliness and odor problems, coupled with perceptions of limited staff availability, further undermine confidence in day-to-day safety. On the upside, several reviewers highlight positive, personal connections with caregivers and the rehab-focused framework, indicating that when staff are present and engaged, residents receive meaningful benefit. The tension between these positives and the safety lapses creates a decision dichotomy: warmth and social activity versus reliability and medical oversight.

Practical decision steps are essential. Prospective families should visit at multiple times to gauge cleanliness, safety, and the responsiveness of staff. Inquire about staffing ratios, on-site medical coverage, and explicit emergency procedures. Request a formal care plan with measurable milestones and a clear protocol for call-bell responses and family updates. Speak with current residents and a range of family members, and check for any regulatory findings or sanctions. If concrete assurances and consistent, transparent communication cannot be demonstrated, alternative facilities with stronger clinical performance will be the wiser choice.

Bottom line: Faith Residential Center can deliver a welcoming environment, social stimulation, and rehab-oriented activity that can enhance daily life for residents who do not require intensive medical attention. However, the persistent, corroborated concerns about safety, responsiveness, and hygiene cannot be dismissed. Families weighing options should prioritize facilities with proven, stable nursing care and unambiguous communication. Conduct thorough, goal-oriented comparisons with other Florence-area options, and insist on firsthand observations and verifiable references. For some, Faith may work with vigilant oversight; for others, a safer, more medically robust setting will prove the prudent choice.

This area of Florence, South Carolina offers a variety of amenities and services that cater to senior living needs. There are several parks nearby such as Florence Veterans Park and Timrod Park for outdoor recreation and relaxation. The proximity to healthcare facilities like Stokes Regional Eye Center and McLeod Regional Medical Center ensures easy access to medical services. Additionally, there are pharmacies like Longs Drugs and CVS Pharmacy for convenient medication management. Various dining options including Venus Pancake House and Victor's Bistro offer delicious meals close to home. Transportation options like Amtrak provide easy access for travel, while theaters like Julia 4 Cinema offer entertainment opportunities. Overall, this area provides a well-rounded environment with opportunities for leisure, healthcare, dining, and convenience for seniors looking to reside in Florence.

Parks

• Florence Veterans Park (0.3 miles)
• Timrod Park (1.2 miles)
• Lucas Park (1.5 miles)
• Brooks-McCall Park (2.2 miles)

Physicians

• Stokes Regional Eye Center, P.A. (0.5 miles)
• Hopehealth (0.5 miles)
• Lifetime Hearing Services, Inc (0.6 miles)
• Regional Health & Testing Center (0.7 miles)
• Harrington Vision Center (0.7 miles)
• Florence Orthopedic Associates Pa (0.8 miles)
• Dr. William N. Boulware, MD, FACP (0.9 miles)

Hospitals

• Hospice Mcleod (0.5 miles)
• Palmetto Pee Dee Behavioral Health (0.5 miles)
• McLeod Regional Medical Center (0.6 miles)
• Carolinas Rehabilitation Hospital (1.2 miles)
• Regency Hospital Of Florence (1.2 miles)
• Regency Hospital (1.2 miles)
• Emergency Department, McLeod Children s Hospital (1.2 miles)

Pharmacies

• Longs Drugs (0.5 miles)
• Nobles, Meredith Hopehealth (0.5 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Pharmacy Express (1.4 miles)
• Moss Compounding Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Venus Pancake House (0.6 miles)
• Downtown Southern Funk (0.6 miles)
• El Agave Mexican Restaurant (0.7 miles)
• Victor's Bistro (0.7 miles)
• Long Grain Cafe (0.8 miles)
• Town House Drive-In Restaurant (0.9 miles)
• Wendy's (1.2 miles)

Transportation

• Amtrak (1.2 miles)

Theaters

• Julia 4 Cinema (1.9 miles)

Cafes

• Starbucks (2.6 miles)
• Panera Bread (2.9 miles)
• Bean Bar (2.9 miles)

Places of Worship

• Highland Park United Methodist Church (2.6 miles)