Overall Review of Faith Residential Care
common
13 reviews mention this
Staff and nursing care stand out
Residents and families consistently describe attentive nurses and caring staff.
Many reviews emphasize positive day-to-day care, calling out nurses and staff by role and describing respectful, dignified treatment. Several reviewers also highlight teamwork and a family atmosphere, along with kindness during visits. A few reviews mention being pleased with specific nursing care and overall rehabilitation support.
caveat
7 reviews mention this
Concerns about neglect and communication
Some reviews describe serious care lapses and delayed responses to health changes.
A group of reviewers report incidents involving falls, delayed medical escalation, and not contacting family promptly when conditions worsened. Others describe staff not checking adequately, not calling 911 when needed, or knowing something was wrong without taking action. Across these reviews, the theme also includes a lack of timely communication during urgent moments.
caveat
4 reviews mention this
Building condition and odors come up
Reviews mention physical condition concerns, including odors and cleanliness issues.
Some residents or families note the building is old and call out the need to look past the appearance. Other reviewers describe a strong bad odor on arrival, along with complaints about dirty beds and bathrooms or rooms that feel run down. Even where staff are praised, the condition of the facility is still raised in the same set of reviews.
common
2 reviews mention this
Activities are a bright spot
Several residents are described as engaging in regular, upbeat activities.
Some reviewers specifically mention activities and how much residents enjoy them, including being social and active during visits. One review describes an activities person who feels like a close connection for a loved one, while another highlights that residents are up doing lots of activities. These accounts align with the community being a place where daily life includes more than just routine care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.