Faith Residential Care in Florence, SC

Pros

• Faith Healthcare is described as an exceptional place.
• It is a great place for loved ones.
• The staff and teamwork create a family atmosphere.
• He received excellent care from Nurse Rebecca H.
• The nurses and staff treat families well during visits.
• Families are strongly advised to consider sending their loved ones here.
• The staff is nice and caring.
• The staff is lively, high-energy, and highly recommended for elder care in Florence.
• The staff takes good care of residents and treats them with dignity and respect.
• Kelly is described as very helpful and understanding.

Cons

• The social worker didn't bother to call the family to inform them about the aunt's death.
• Social workers there are bad.
• Staff let a resident fall out of bed twice, did not call the hospital or ambulance to check him, and did not wash him; this is described as the worst nursing home ever.
• A reviewer described the rehab facility as horrifying and unprofessional, with staff who look and act unintelligent and seem incapable of caring for anyone.
• The facility had a strong odor, dirty beds and bathrooms, and Sunday nurses who were not helpful.
• The staff were rude and uncaring, did not report information, fabricated lies, and withheld water, proper treatment, and food; rooms were run down.
• The facility was labeled evil and in need of closure, with administrators to be fired; stay away.
• Relatives had to retrieve belongings because no one called to inform them, and there was no compassion shown after a death.

Review

Faith Residential Care in Florence is best suited for families that value a warm, small-community feel and want a facility where staff are consistently described as caring and engaged. This is not a shiny, new campus, but a place where relationships matter and a family atmosphere prevails. For residents whose needs lean toward rehabilitation, companionship, and daily activities rather than high-acuity medical management, the vibe can feel surprisingly comforting. The strongest impression is the human side: aides, nurses, and activity staff who cultivate personal connections and a sense that someone notices the resident's day-to-day life.

That said, practical decision-makers should consider alternatives if medical oversight, transparency, and a consistently clean environment are non-negotiables. Several reviewers flag serious communication gaps around declines or changes in condition, including distressing delays in notifying families and questions about who drives critical decisions. Social work and administrative responsiveness are repeatedly called into question, sometimes with families feeling left out of the loop at crucial moments. There are also recurring concerns about smell, cleanliness, and maintenance in the rooms and bathrooms, with some accounts describing unsettling conditions and hurried or distracted care on certain shifts. For families prioritizing rapid escalation to medical care, or who require a facility that routinely demonstrates meticulous housekeeping and infection control, this is a red flag.

On the plus side, the facility earns commendations for the warmth and dedication of its staff. Reviews frequently highlight lovable, high-energy caregivers who genuinely seem to enjoy their residents and make visits feel welcoming. The activities program is repeatedly praised as engaging, with residents and families noting real moments of joy and connection. Specific nurse and staff mentions - along with a few consistently reliable team members who are singled out for going the extra mile - suggest a core group that can deliver meaningful, person-centered care when conditions are steady. For families who can lean into this relational strength and who are comfortable playing a participatory role in oversight, these attributes can translate into moments of genuine quality of life.

However, the gravity of the negative experiences cannot be ignored. The most consequential concerns cluster around medical responsiveness and accountability: reports of delays in responding to emergencies, failures to notify relatives promptly, and even accusations of neglect or misreporting. Several families recount distressing episodes during rehab or acute care phases, with allegations of underwhelming bedside care, ignored requests for assistance, and a general sense that safety and comfort were not prioritized during critical moments. In some reviews the environment itself - odor, dated furnishings, and inconsistencies in basic housekeeping - undermines confidence in daily safety and dignity. These are not trifling headaches; they shape the risk calculus for anyone considering long-term placement.

In weighing the pros against the cons, the practical conclusion is clear: Faith Residential Care can deliver meaningful personal warmth and activity-focused living, but only if the resident's needs align with a lower-risk medical profile and a family prepared to maintain vigilant, ongoing oversight. The favorable elements - caring staff, a familial atmosphere, and engaging programming - are most valuable when the care demands stay within what the team can reliably manage and clearly communicate. For residents who require consistent medical monitoring, rapid emergency response, and spotless, predictable environments, the cons may overwhelm the benefits. Families should enter with a plan for regular, structured updates and a concrete escalation path if concerns arise.

Before deciding, prospective families should insist on seeing how daily operations actually run: spend time on different shifts, request to meet the nurse supervisor, and ask for current staffing ratios and response times to call bells. Probe whether there is a formal process for notifying families of health changes, and obtain recent examples of how such communications were handled. Compare nearby options with stronger reputations for clinical oversight, transparent reporting, and spotless housekeeping. If Faith Residential Care is chosen, set clear expectations, establish a proactive communication agreement, and prepare to remain actively involved to ensure consistent, compassionate care remains the norm rather than the exception.

This part of Florence, South Carolina offers a peaceful and convenient location for senior living. With multiple parks nearby such as Florence Veterans Park and Timrod Park, residents can enjoy outdoor activities and scenic walks. There are also several healthcare options in close proximity including Stokes Regional Eye Center and McLeod Regional Medical Center, ensuring easy access to medical services. In terms of dining options, there are a variety of restaurants like Venus Pancake House and Victor's Bistro offering delicious meals. Additionally, transportation is easily accessible with an Amtrak station nearby. Overall, this area provides a well-rounded community with amenities that cater to the needs of seniors.

Parks

• Florence Veterans Park (0.3 miles)
• Timrod Park (1.2 miles)
• Lucas Park (1.5 miles)
• Brooks-McCall Park (2.2 miles)

Physicians

• Stokes Regional Eye Center, P.A. (0.5 miles)
• Hopehealth (0.5 miles)
• Lifetime Hearing Services, Inc (0.6 miles)
• Regional Health & Testing Center (0.7 miles)
• Harrington Vision Center (0.7 miles)
• Florence Orthopedic Associates Pa (0.8 miles)
• Dr. William N. Boulware, MD, FACP (0.9 miles)

Hospitals

• Hospice Mcleod (0.5 miles)
• Palmetto Pee Dee Behavioral Health (0.5 miles)
• McLeod Regional Medical Center (0.6 miles)
• Carolinas Rehabilitation Hospital (1.2 miles)
• Regency Hospital Of Florence (1.2 miles)
• Regency Hospital (1.2 miles)
• Emergency Department, McLeod Children s Hospital (1.2 miles)

Pharmacies

• Longs Drugs (0.5 miles)
• Nobles, Meredith Hopehealth (0.5 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Pharmacy Express (1.4 miles)
• Moss Compounding Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)

Restaurants

• Venus Pancake House (0.6 miles)
• Downtown Southern Funk (0.6 miles)
• El Agave Mexican Restaurant (0.7 miles)
• Victor's Bistro (0.7 miles)
• Long Grain Cafe (0.8 miles)
• Town House Drive-In Restaurant (0.9 miles)
• Wendy's (1.2 miles)

Transportation

• Amtrak (1.2 miles)

Theaters

• Julia 4 Cinema (1.9 miles)

Cafes

• Starbucks (2.6 miles)
• Panera Bread (2.9 miles)
• Bean Bar (2.9 miles)

Places of Worship

• Highland Park United Methodist Church (2.6 miles)