Hospice Compassus in Duncan, SC

Pros

• They provided compassionate professional care at the Hospice House, allowing families to take respite.
• Kim was respectful, sympathetic, empathetic, and patient, providing thorough updates.
• The staff make a meaningful difference during life's hardest moments.
• The organization is great and highly recommended.
• The experience was wonderful, with caring, loving staff by the family's side.
• Veronica and the nursing team were amazing in assisting with baths and daily care.
• The facility is welcoming, with friendly, kind staff; large, clean rooms with garden views, a chapel, and volunteers.
• Nurses and staff offered excellent care day and night.
• The hospice staff are excellent and deeply concerned about patients; issues are corrected promptly.
• The care environment upholds dignity and provides comfort for families as well as patients.

Cons

• The staff provided poor support and were unhelpful and disingenuous, offering little long-term assistance.
• The nurse Connie acted as if she hated her job, with noticeable turnover and a lack of management presence.
• The bed baths were not true baths, and no oral care was provided.
• Staff conversations during shifts were inappropriate and disrespectful.
• The help is not like it used to be.
• They would not support continuing a feeding tube and suggested its removal, which was described as akin to shooting the father in the head.
• The reviewer would not choose another hospice group.
• They will sell you the moon, implying overpromising and lack of genuine support.

Review

Hospice Compassus in Duncan is best suited for families seeking peaceful, patient-centered end-of-life care where comfort and family involvement come first. It works well for respite stays, short hospital-to-home transitions, and situations in which compassionate, attentive nursing support and a welcoming environment are valued above all else. The community shines for loved ones who want a calm setting with large, clean rooms, easy access to a chapel, and active volunteers contributing to a sense of community around the patient. For families prioritizing daily aggressive medical interventions or a consistently long-tenured clinical team, alternatives may be preferable.

Those considering alternatives should weigh two red flags that show up in multiple experiences: staffing consistency and clear alignment on care goals. Several reviews flag turnover and uneven quality among staff, which can translate into inconsistent bedside care and fractured communications at sensitive moments. When families encounter staff who seem detached or when management appears slow to respond, the experience can shift from comforting to worrying. For families facing decisions about feeding tubes, resuscitation preferences, or how aggressively to pursue treatment, these dynamics matter a great deal. In short, a stable, predictable team is not universally guaranteed here, and that matters for ongoing, long-term planning.

On the plus side, the strongest pro is the level of empathy and responsiveness from many caregivers. Reviews repeatedly highlight that when problems arise, staff act quickly to correct them, and the overall tone remains compassionate and respectful. Families often report thorough, compassionate updates that help them process difficult moments, which reduces the sense of isolation during the end-of-life journey. The environment itself supports dignity: spacious rooms with views, cleanliness, a chapel, and a robust volunteer presence create a setting where both patients and families feel cared for. In practice, these elements translate into meaningful moments of comfort during some of life's toughest days.

However, the cons cannot be dismissed, because they directly influence day-to-day experience and confidence in ongoing care. The most salient drawbacks center on consistency and communication. When turnover is high or when staff are perceived as unavailable or misaligned with the family's goals, trust erodes quickly. Instances of perceived lack of thorough personal care, such as concerns about oral hygiene or the depth of routine baths, contribute to a sense that comfort may be compromised. Families also report discordant messages about treatment philosophy - whether aggressive interventions are appropriate - complicating decision-making at a vulnerable time. These patterns are not universal, but they recur enough to deserve careful weighing.

Practically, families evaluating Compassus Duncan should Demand a candid tour of operations and ask pointed questions before admission. Inquire about typical nurse-to-patient ratios, who coordinates care on weekends, and how continuity of the same primary caregiver is pursued. Seek clarity on policies around feeding tubes, hospice comfort measures, and how difficult conversations are handled when goals shift. Request a direct contact with administration or a patient advocate to discuss what a family can expect during transitions, and press for recent feedback from families who recently used respite or full-time hospice stays. The right answers should demonstrate a stable team, transparent communication, and a clear commitment to honoring patient wishes.

In summary, Hospice Compassus in Duncan represents a solid option for those prioritizing compassionate, family-centered end-of-life care in a serene, well-maintained setting. It can deliver meaningful comfort and heartfelt support, particularly for respite stays or when the emphasis is on dignity and emotional reassurance. Yet the decision becomes more nuanced for families seeking unwavering staffing consistency, a staunch commitment to aggressive treatment, or highly predictable care trajectories. When those factors are decisive, exploring alternatives with stronger demonstrated continuity and a sharper alignment to the patient's goals is prudent.

This part of Duncan, South Carolina, offers a convenient and well-equipped neighborhood for seniors. With multiple pharmacies within a short distance, accessing medication and healthcare supplies is easy. There are also various dining options nearby, ranging from fast food to more upscale restaurants like Demetre's Gourmet Grille & Bar. Additionally, there are reputable physicians' offices for medical care and places of worship for spiritual fulfillment. For leisure activities, there is a trampoline park nearby as well as cafes like Panera Bread and Starbucks for socializing. Transportation options are also readily available with airports and TSA services within close proximity. In terms of healthcare facilities, the area boasts several hospitals and medical centers to ensure residents have access to quality care whenever needed.

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.1 miles)
• Ingles Market (5.1 miles)
• Smith Drug Company (6.6 miles)
• Drug Plastic & Glass Co. (7.2 miles)
• Ingles Market (8.7 miles)

Restaurants

• Pizza Hut (0.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.6 miles)
• El Primo (1.8 miles)
• Taco Bell (2 miles)
• Chick-Fil-A (2.1 miles)
• McDonald's (2.6 miles)
• Demetre's Gourmet Grille & Bar (2.7 miles)

Physicians

• Orthopaedic Associates PA: Rollins Gerald L MD (1.7 miles)
• Stanton Optical (6.2 miles)
• Roebuck Family Practice (6.2 miles)
• Dr James Fowler (6.6 miles)
• Dr John Culpepper (6.6 miles)
• Advantage Healthcare (6.8 miles)
• Spartanburg Medical Research (7.9 miles)

Places of Worship

• Green Pond Baptist Church (5.3 miles)

Theaters

• Regal (5.7 miles)

Cafes

• Panera Bread (5.7 miles)
• Starbucks (5.9 miles)
• Spill the Beans (9.3 miles)

Parks

• Big Air Trampoline Park (5.8 miles)

Transportation

• Spartanburg Downtown Memorial Airport (SPA) (7 miles)
• TSA Pre (7.9 miles)
• Concourse B (7.9 miles)
• Escape Lounges (8 miles)
• Greenville-Spartanburg International Airport (GSP) (8 miles)
• Baggage Claim (8 miles)
• Concourse A (8 miles)

Hospitals

• Village Hospital (8.3 miles)
• Spartanburg Regional (8.4 miles)
• Surgery Center At Pelham (8.4 miles)
• Spartanburg Regional Wound Center (9.3 miles)
• Spartanburg Regional Medical Center (9.3 miles)
• Spartanburg Surgery Center (9.5 miles)