Heritage Hills Nursing & Rehabilitation Center in Smithfield, RI

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Skilled Nursing Facility
Rhode Island
Providence County
Smithfield
Heritage Hills Nursing & Rehabilitation Center

Heritage Hills Nursing & Rehabilitation Center in Smithfield, RI

Heritage Hills Nursing & Rehabilitation Center is a nursing home community in Smithfield, RI.

Information last verified: June 11, 2026

80 Douglas Pike, Smithfield, RI 02917

For more information about senior living options: (866) 208-4318

4.2 from 113 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Heritage Hills Nursing & Rehabilitation Center

common 20 reviews mention this

Staff care and responsiveness stand out

Residents and families repeatedly describe staff who are caring, respectful, and responsive.

Across many reviews, residents and visitors describe staff who treat people with dignity and provide compassionate, hands-on support. Several people specifically mention quick help when residents call for assistance, along with staff who are friendly and accommodating from day staff through nursing and CNA teams. Families also describe clear communication during care transitions and an administrator or care team that stays engaged with families.

common 10 reviews mention this

Facility cleanliness is a frequent plus

Multiple reviews highlight a clean facility with comfort-focused upkeep.

Cleanliness comes up again and again, with reviewers describing the building as clean, comfortable, and even odor-free. Others mention fresh-smelling spaces, clean rooms, and housekeeping that keeps residents’ environments well maintained. Even where reviews criticize other aspects, several still say the facility itself looks clean and cared for.

caveat 3 reviews mention this

Call light delays raise concerns

Some reviews report long response times to basic requests.

A recurring complaint is that help can take too long once residents use the call light or request assistance. One review cites a multi-hour wait time for getting help with needs like changing, while another describes a roughly two-hour delay before someone answers a bell. Other negative reviews reinforce the same theme by describing unattended periods and neglected calls for attention.

caveat 6 reviews mention this

Food quality is mixed

Dining reviews range from praised meals to complaints about bland or poor food.

Some residents and families say the food is delicious, amazing, or very good, and a few mention timely service during meals. At the same time, other reviews criticize meals as bland, uninspired, disgusting, or not enjoyable. This split suggests dining may vary based on expectations or circumstances during a stay.

common 6 reviews mention this

Rehab coordination and therapy support

Rehabilitation care is often described as supportive during transitions.

Several reviews connect the experience to rehab and therapy, describing therapists and nursing support that help residents improve and feel more optimistic about recovery. Others mention coordination of transfers and communication that helps families understand what is happening, especially when moving between hospitals and the facility. The care experience varies by reviewer, with some describing excellent facilitation and others expressing frustration about gaps in follow-through.

common 2 reviews mention this

On-site dining style is offered

The community offers restaurant-style dining as part of daily life.

Reviewers describe dining experiences tied to the facility’s on-site dining setup, including family-observed meal service in shared spaces. Restaurant-style dining is also listed as an offering, aligning with how many residents and families talk about meals as a dedicated part of the day.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

100 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Theodore F Green State (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (1.1 miles)
CVS Pharmacy (1.4 miles)
Shaw's Pharmacy (1.9 miles)
Walgreens (2.5 miles)
CVS Pharmacy (2.9 miles)
CVS Pharmacy (2.9 miles)
CVS Pharmacy (3.1 miles)

Restaurants

Uncle Tony's Pizza and Pasta (1.4 miles)
Sonic Drive-In (2.7 miles)
Mr. Lemon (3.1 miles)
Newport Creamery (3.3 miles)
Laura's Bar and Grill (3.5 miles)
Los Andes Restaurant (3.5 miles)
Chilangos (3.6 miles)

Places of Worship

Our Lady of Grace Church (2.5 miles)
New Life Worship Center (3.3 miles)

Parks

Lincoln Woods State Park (2.6 miles)
Lippitt Memorial Park (4.4 miles)
Roger Williams National Monument (4.5 miles)
India Point Park (4.9 miles)
Blackstone Boulevard (5.3 miles)

Physicians

Ocean Orthopedic Services (2.8 miles)
Coastal Medical Laboratory (3.2 miles)
University Gastroenterology (3.2 miles)
Malik Amer Dr New University Medical Group Providence (3.4 miles)
Findley John K MD - Roger Williams Medical Center (3.4 miles)
Zhou Linda MD (3.6 miles)
Aspire Dermatology (3.6 miles)

Cafes

Starbucks (2.9 miles)
Latte Love Coffee House (3.5 miles)
New Harvest Coffee (4 miles)
Providence Bagel (4.2 miles)
Starbucks (4.3 miles)
The Nitro Bar (4.6 miles)
Bolt Coffee (4.7 miles)

Hospitals

Providence VA Medical Center (3.7 miles)
Miriam Hospital - Infection, Disease, & Immunology Center (4 miles)

Theaters

Providence Place Showcase IMAX Theaters (4.5 miles)

Transportation

Providence Station - MBTA & Amtrak (PVD) (4.5 miles)

Frequently Asked Questions

Where is Heritage Hills Nursing & Rehabilitation Center?

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