Hebert Nursing Home

Cons

• The nursing home provides minimal attention to residents, frequently citing staff shortages as an excuse for poor service.
• A resident fell out of bed and was not sent to the hospital until after several hours, despite urgent medical needs.
• Communication with department heads is difficult, as calls often go unanswered and messages are not returned.
• The facility does not provide proper assistance with telephones, leaving residents isolated from their families.
• A resident's decline went uncommunicated to family members, resulting in a lack of support during a critical time.
• The nursing home restricts visitors and hospice care, preventing families from being present when needed most.
• There are concerns about the loss or theft of personal belongings within the facility.
• The administration lacks empathy and prioritizes financial matters over the well-being of patients.
• Residents often feel overwhelmed due to frequent room changes and lack of stability in their living situation.

Review

The experience of families with residents in nursing homes often varies dramatically, as illustrated by the contrasting reviews of Hebert's Nursing Home. A distressing narrative unfolds from the accounts of grieving relatives, revealing systemic shortcomings attributed to understaffing and a lack of compassion from the administration. One family recounts how their daughter fell out of bed early on February 4, 2023. In an ordeal emblematic of neglect, she was not transferred to a hospital until late afternoon, despite suffering a fractured hip. This delay only occurred after persistent insistence from her granddaughter. The dire consequences reflect broader issues within nursing home care: attention to resident safety appears minimal at best, with residents often receiving subpar service under the guise of staff shortages.

Communication within Hebert's is also raised as a significant issue. Families report that attempts to contact department heads result in voicemails with no follow-up—an alarming predicament for those seeking updates about their loved ones’ welfare. The absence of personal telephones for residents exacerbates the isolation experienced during prolonged periods without family visits or direct communication during a pandemic. One family member observed how their sister struggled to use the cell phone they provided due to a lack of assistance from staff—a situation that left them feeling helpless and more disconnected in her time of need.

The emotional toll on families is palpable in these reviews, especially when considering how their loved ones were situated during critical health crises. An account notes that one resident was allowed only limited interaction with her family before deteriorating rapidly into a non-communicative state—her final days devoid of familial presence or comfort since hospice support was restricted to virtual engagement via Zoom and not compassionate bedside care. Residents like this individual's sister passed away alone; it showcases what many fear most about institutional environments—the danger of loneliness and neglect at life’s end.

In stark contrast, some reviewers present an entirely different perspective on Hebert’s Nursing Home, praising its amenities and level of care provided by nurses and CNAs. Descriptions paint Hebert's as a well-maintained establishment where daily check-ins happen regularly and activities keep residents engaged. One reviewer mentions fulfilling experiences like outdoor strolls for fresh air and varied entertainment options available through organized activities designed specifically for elderly patients, portraying an environment focused on promoting wellbeing amidst activity offerings.

Despite highlighting positive interactions between staff and residents, there are underlying criticisms regarding administrative practices that align more closely with profit than patient care. Although many caregivers are commended for their kindness and attentiveness toward residents' needs, discontent simmers around the management side—where issues concerning billing transparency emerge alongside accusations about dishonesty among administrative personnel regarding financial matters.

Finally, reflections from families indicate that while there may be caring staff attending directly to patient needs on-site, systemic operational flaws could potentially overshadow any warm-hearted interactions experienced at the ground level. It becomes evident that monitoring conditions through unexpected visits is advised so families can gain authentic insight into resident satisfaction within facility walls—a critical reminder for anyone considering placement in such establishments.

In summary, Hebert’s Nursing Home encapsulates both ends of the spectrum regarding elder care experiences; tales shared reveal heartbreaking realities intertwined with glimmers of hope facilitated by compassionate caregivers trying their best amid constraints imposed by staffing shortages and perhaps misaligned institutional priorities. Families contemplating nursing home placement ought carefully weigh these dual narratives while scrutinizing each facility’s commitment toward comprehensive resident welfare versus profit-driven motives.

Restaurants

• Condesa Restaurante Mexicano (1.7 miles)
• Laura's Bar and Grill (1.9 miles)
• Crickets Restaurant (1.9 miles)
• Sonic Drive-In (3.1 miles)
• McDonald's (4.3 miles)
• Uncle Tony's Pizza and Pasta (4.7 miles)
• Wright's Dairy Farm (5.1 miles)

Places of Worship

• New Life Worship Center (2 miles)
• Our Lady of Grace Church (6 miles)

Pharmacies

• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.7 miles)
• CVS Pharmacy (5.2 miles)
• CVS Pharmacy (5.5 miles)
• CVS Pharmacy (5.9 miles)
• Walgreens (6.2 miles)
• CVS Pharmacy (6.3 miles)

Cafes

• Starbucks (3.1 miles)
• Latte Love Coffee House (7.2 miles)
• New Harvest Coffee (8.5 miles)
• Latte Love Coffee House (8.6 miles)
• Providence Bagel (8.8 miles)
• Starbucks (9 miles)
• The Nitro Bar (9 miles)

Physicians

• University Gastroenterology (3.3 miles)
• Coastal Medical Laboratory (3.3 miles)
• Lincoln Primary Care (4.3 miles)
• Rhode Island Dermatology & Cosmetic Center (4.3 miles)
• Anchor Medical Associates (5.4 miles)
• Emily Ackerman (6.1 miles)
• Atmed Treatment Center (6.3 miles)

Parks

• Dunn Memorial Park (6.2 miles)
• Lincoln Woods State Park (6.3 miles)
• Hauser Field & Playground (8.9 miles)

Hospitals

• Providence VA Medical Center (8.2 miles)
• Miriam Hospital - Infection, Disease, & Immunology Center (8.7 miles)

Theaters

• Providence Place Showcase IMAX Theaters (9 miles)

Transportation

• Providence Station - MBTA & Amtrak (PVD) (9.1 miles)