Hebert Nursing Home in Smithfield, RI
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180 Log Road, Smithfield, RI 02917
For more information about senior living options: (844) 490-3973
Hebert Nursing Home in Smithfield is best suited for families seeking a small, home?like environment where a stable, hands?on frontline team can deliver meaningful daily care when staffing holds steady. The strongest argument in favor of this community is the bedside care: CNAs and nurses who, on their best days, demonstrate genuine warmth, attentiveness, and a willingness to fight for residents' comfort and progress. When therapy and wound?care teams are engaged, residents can show real improvement, and administrators or social workers known for practical support can make a tangible difference for families navigating transitions. This place can feel intimate and responsive in those moments, especially for residents who don't require constant, highly standardized oversight and who benefit from relationships built over time with the staff.
That said, serious caveats accompany the upside. A broad chorus of reviews flags chronic understaffing, high turnover, and management practices that appear more revenue?driven than resident?centered. Families frequently report delays in basic needs being met, including pain medication and timely assistance, which undermines trust during recovery or rehab. Cleanliness and maintenance surfaces repeatedly as a concern - torn linens, dirty bathrooms, and a sense that housekeeping and facility upkeep lag behind resident needs. Several accounts describe a frustrating disconnect between floor staff and administrative leadership, with complaints about responsiveness and accountability that leave families feeling unheard or dismissed. These patterns make reliability the real sticking point.
The pros do offset the cons only in fits and starts. When CNAs are present and engaged, residents receive compassionate daily care, and the clinical team - nurses, wound?care specialists, and therapy staff - can produce real gains for individual cases. Several families recount staff going above and beyond, with nursing directors and social workers who earn trust through accessibility and competence. In one notable recovery, a resident with a stage 4 wound showed marked improvement under attentive care, underscoring that the clinical capacity exists here. Yet those successes tend to hinge on staffing which may become thin at peak times, and even otherwise capable teams can be stretched too thin to sustain consistently high performance across all floors, all shifts, all days.
The facility's visual and ambient realities also color the decision. Descriptions of the building as "prison?like" or institutional, coupled with reports of hot rooms and insufficient housekeeping, contribute to an image that can undermine comfort and dignity for residents and families. The anxiety about losing personal belongings or having important items misplaced, together with allegations of miscommunication and even mismanagement, has left some families wary about entrusting long?term care to Hebert. While there are positive testimonials about specific staff members and moments of excellent care, these narratives sit uneasily beside lengthy lists of adverse experiences that many families have had to endure before achieving a resolution or transfer.
Given the mixed record, prospective families should approach with a plan for active oversight. Before deciding, request unannounced visits at different times, speak with current residents and families about their daily routines, and probe staffing patterns - ask for current CNA to resident ratios, nurse coverage, and how quickly pain management requests are addressed. Inspect the cleanliness of common areas and resident rooms, and ask to see the laundry process and how belongings are tracked. If rehabilitation or wound care is a priority, verify continuity of therapists and clinicians, and request concrete examples of recent resident progress. Finally, discuss billing practices and financial policies in detail to gauge whether administrative processes align with transparent, resident?centered care.
In sum, Hebert Nursing Home can be a viable choice for families who value a small, people?focused care team and can tolerate notable variability in staffing and operations. For those whose top priorities are consistently prompt service, spotless conditions, and unwavering administrative transparency, alternatives are likely to offer more predictable quality. The facility's strengths live in the day?to?day devotion of frontline staff and the potential for real clinical gains when conditions allow; the risks lie in staffing gaps, housekeeping lapses, and governance issues that undermine that potential. The smart move is to match the choice to the family's tolerance for advocacy and the resident's tolerance for a care environment that can shift from excellent to uneven depending on who is on duty.
Hebert Nursing Home in Smithfield, RI is a comprehensive assisted living community that provides exceptional care and an array of amenities for its residents. Our beautifully designed facility offers a comfortable and inclusive environment where seniors can enjoy their golden years to the fullest.
Our residents have access to a range of amenities that enhance their quality of life. They can pamper themselves at our on-site beauty salon or relax in our fully furnished accommodations with private bathrooms. For entertainment and socialization, we have a gaming room, small library, and scheduled daily activities. Our fitness room and wellness center promote physical well-being, while our outdoor spaces and garden provide tranquility and relaxation.
At Hebert Nursing Home, we prioritize the health and safety of our residents. With 24-hour call system, supervision, assistance with activities of daily living, bathing, dressing, and transfers are readily available to meet individual needs. We also offer medication management services and special dietary plans including diabetes diets and special dietary restrictions.
Transportation arrangements make it convenient for our residents to go on planned day trips or reach nearby destinations such as cafes, pharmacies, physicians' offices, restaurants, and places of worship. Additionally, we offer community-operated transportation for non-medical needs as well as transportation to doctors' appointments.
Dining at Hebert Nursing Home is a delightful experience with restaurant-style dining that caters to special dietary restrictions. Our talented chefs prepare delicious meals using fresh ingredients while accommodating various dietary needs.
Our dedicated staff members are committed to providing personalized care while fostering a warm and welcoming atmosphere. Residents can rely on housekeeping services for maintaining cleanliness and move-in coordination is offered to ensure a smooth transition into our community.
Whether enjoying the comforts of our excellent amenities or participating in concierge services or resident-run activities, at Hebert Nursing Home in Smithfield, RI seniors can embrace their independence while receiving the care they deserve in a safe and supportive environment.
Hebert Nursing Home is located at 180 Log Road, Smithfield, RI 02917 in Providence County, Rhode Island
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