Hebert Nursing Home in Smithfield, RI

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Hebert Nursing Home

Hebert Nursing Home in Smithfield, RI

180 Log Road, Smithfield, RI 02917

For more information about senior living options: (844) 490-3973

2.3 from 42 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
3
1 stars
26

Skilled Nursing Facility

Overall Review of Hebert Nursing Home

Pros

  • pro The CNAs are great and caring.
  • pro The therapy team, including Mike, Jeff, Pete, and Trish, is wonderful and supportive.
  • pro Sandra, the director of nursing, is amazing.
  • pro The psychiatrist and psychologist are among the best the reviewer has encountered.
  • pro Linda Wheeler is described as loving her patients.
  • pro Corrinne is the best business office manager.
  • pro The social worker is one of the best.
  • pro Dolores, the activities director, is amazing.
  • pro Maintenance is on top of things.
  • pro The facility is home-like with a very good staff.
  • pro The care provided to patients is amazing and deeply appreciated by families.
  • pro The care improved medical issues (e.g., bed sores) for a resident.
  • pro The food is very good and the place is clean.
  • pro The staff checks on residents daily and the environment is comfortable.
  • pro The reviewer considers the facility five stars.

Cons

  • pro They describe the facility as looking and feeling like a prison.
  • pro They report the bathrooms are disgusting, linens are stained, and overall cleanliness is poor.
  • pro They claim the facility is severely understaffed and poorly managed, leading to neglect and dangerous conditions for residents.
  • pro They accuse Linda Wheeler of caring more about her paycheck than about patients.
  • pro They say the administration and billing staff are dishonest and focused on money rather than residents' welfare.
  • pro They state the place should be shut down due to chronic neglect and numerous complaints from families.

Review

Hebert Nursing Home in Smithfield is best suited for families seeking a small, home?like environment where a stable, hands?on frontline team can deliver meaningful daily care when staffing holds steady. The strongest argument in favor of this community is the bedside care: CNAs and nurses who, on their best days, demonstrate genuine warmth, attentiveness, and a willingness to fight for residents' comfort and progress. When therapy and wound?care teams are engaged, residents can show real improvement, and administrators or social workers known for practical support can make a tangible difference for families navigating transitions. This place can feel intimate and responsive in those moments, especially for residents who don't require constant, highly standardized oversight and who benefit from relationships built over time with the staff.

That said, serious caveats accompany the upside. A broad chorus of reviews flags chronic understaffing, high turnover, and management practices that appear more revenue?driven than resident?centered. Families frequently report delays in basic needs being met, including pain medication and timely assistance, which undermines trust during recovery or rehab. Cleanliness and maintenance surfaces repeatedly as a concern - torn linens, dirty bathrooms, and a sense that housekeeping and facility upkeep lag behind resident needs. Several accounts describe a frustrating disconnect between floor staff and administrative leadership, with complaints about responsiveness and accountability that leave families feeling unheard or dismissed. These patterns make reliability the real sticking point.

The pros do offset the cons only in fits and starts. When CNAs are present and engaged, residents receive compassionate daily care, and the clinical team - nurses, wound?care specialists, and therapy staff - can produce real gains for individual cases. Several families recount staff going above and beyond, with nursing directors and social workers who earn trust through accessibility and competence. In one notable recovery, a resident with a stage 4 wound showed marked improvement under attentive care, underscoring that the clinical capacity exists here. Yet those successes tend to hinge on staffing which may become thin at peak times, and even otherwise capable teams can be stretched too thin to sustain consistently high performance across all floors, all shifts, all days.

The facility's visual and ambient realities also color the decision. Descriptions of the building as "prison?like" or institutional, coupled with reports of hot rooms and insufficient housekeeping, contribute to an image that can undermine comfort and dignity for residents and families. The anxiety about losing personal belongings or having important items misplaced, together with allegations of miscommunication and even mismanagement, has left some families wary about entrusting long?term care to Hebert. While there are positive testimonials about specific staff members and moments of excellent care, these narratives sit uneasily beside lengthy lists of adverse experiences that many families have had to endure before achieving a resolution or transfer.

Given the mixed record, prospective families should approach with a plan for active oversight. Before deciding, request unannounced visits at different times, speak with current residents and families about their daily routines, and probe staffing patterns - ask for current CNA to resident ratios, nurse coverage, and how quickly pain management requests are addressed. Inspect the cleanliness of common areas and resident rooms, and ask to see the laundry process and how belongings are tracked. If rehabilitation or wound care is a priority, verify continuity of therapists and clinicians, and request concrete examples of recent resident progress. Finally, discuss billing practices and financial policies in detail to gauge whether administrative processes align with transparent, resident?centered care.

In sum, Hebert Nursing Home can be a viable choice for families who value a small, people?focused care team and can tolerate notable variability in staffing and operations. For those whose top priorities are consistently prompt service, spotless conditions, and unwavering administrative transparency, alternatives are likely to offer more predictable quality. The facility's strengths live in the day?to?day devotion of frontline staff and the potential for real clinical gains when conditions allow; the risks lie in staffing gaps, housekeeping lapses, and governance issues that undermine that potential. The smart move is to match the choice to the family's tolerance for advocacy and the resident's tolerance for a care environment that can shift from excellent to uneven depending on who is on duty.

Features

Housing

  • 133 resident community capacity 133 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (14 miles away) Theodore F Green State (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hebert Nursing Home in Smithfield, RI is a comprehensive assisted living community that provides exceptional care and an array of amenities for its residents. Our beautifully designed facility offers a comfortable and inclusive environment where seniors can enjoy their golden years to the fullest.

Our residents have access to a range of amenities that enhance their quality of life. They can pamper themselves at our on-site beauty salon or relax in our fully furnished accommodations with private bathrooms. For entertainment and socialization, we have a gaming room, small library, and scheduled daily activities. Our fitness room and wellness center promote physical well-being, while our outdoor spaces and garden provide tranquility and relaxation.

At Hebert Nursing Home, we prioritize the health and safety of our residents. With 24-hour call system, supervision, assistance with activities of daily living, bathing, dressing, and transfers are readily available to meet individual needs. We also offer medication management services and special dietary plans including diabetes diets and special dietary restrictions.

Transportation arrangements make it convenient for our residents to go on planned day trips or reach nearby destinations such as cafes, pharmacies, physicians' offices, restaurants, and places of worship. Additionally, we offer community-operated transportation for non-medical needs as well as transportation to doctors' appointments.

Dining at Hebert Nursing Home is a delightful experience with restaurant-style dining that caters to special dietary restrictions. Our talented chefs prepare delicious meals using fresh ingredients while accommodating various dietary needs.

Our dedicated staff members are committed to providing personalized care while fostering a warm and welcoming atmosphere. Residents can rely on housekeeping services for maintaining cleanliness and move-in coordination is offered to ensure a smooth transition into our community.

Whether enjoying the comforts of our excellent amenities or participating in concierge services or resident-run activities, at Hebert Nursing Home in Smithfield, RI seniors can embrace their independence while receiving the care they deserve in a safe and supportive environment.

Nearby Places of Interest

Restaurants

  • Condesa Restaurante Mexicano (1.7 miles)
  • Laura's Bar and Grill (1.9 miles)
  • Crickets Restaurant (1.9 miles)
  • Sonic Drive-In (3.1 miles)
  • McDonald's (4.3 miles)
  • Uncle Tony's Pizza and Pasta (4.7 miles)
  • Wright's Dairy Farm (5.1 miles)

Places of Worship

  • New Life Worship Center (2 miles)
  • Our Lady of Grace Church (6 miles)

Pharmacies

  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (5.2 miles)
  • CVS Pharmacy (5.5 miles)
  • CVS Pharmacy (5.9 miles)
  • Walgreens (6.2 miles)
  • CVS Pharmacy (6.3 miles)

Cafes

  • Starbucks (3.1 miles)
  • Latte Love Coffee House (7.2 miles)
  • New Harvest Coffee (8.5 miles)
  • Latte Love Coffee House (8.6 miles)
  • Providence Bagel (8.8 miles)
  • Starbucks (9 miles)
  • The Nitro Bar (9 miles)

Physicians

  • University Gastroenterology (3.3 miles)
  • Coastal Medical Laboratory (3.3 miles)
  • Lincoln Primary Care (4.3 miles)
  • Rhode Island Dermatology & Cosmetic Center (4.3 miles)
  • Anchor Medical Associates (5.4 miles)
  • Emily Ackerman (6.1 miles)
  • Atmed Treatment Center (6.3 miles)

Parks

  • Dunn Memorial Park (6.2 miles)
  • Lincoln Woods State Park (6.3 miles)
  • Hauser Field & Playground (8.9 miles)

Hospitals

  • Providence VA Medical Center (8.2 miles)
  • Miriam Hospital - Infection, Disease, & Immunology Center (8.7 miles)

Theaters

  • Providence Place Showcase IMAX Theaters (9 miles)

Transportation

  • Providence Station - MBTA & Amtrak (PVD) (9.1 miles)

Frequently Asked Questions

Where is Hebert Nursing Home?

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