Gardens At Wyoming Valley

50 North Pennsylvania Avenue, Wilkes Barre, PA 18701

For more information about senior living options: (844) 490-3973

2.6 from 31 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
2
1 stars
17

Skilled Nursing Facility

Gardens At Wyoming Valley Costs & Pricing

Gardens At Wyoming Valley offers competitive pricing for its private rooms at $3,500 per month, significantly below the average costs in Luzerne County, which stand at $5,536, and the broader Pennsylvania state average of $4,890. This makes Gardens At Wyoming Valley an attractive option for individuals seeking quality care in a supportive environment while also being mindful of their budget. The facility's rates not only reflect a commitment to providing affordable senior living solutions but also underscore its dedication to ensuring residents receive exceptional services tailored to their needs.

Floor plansGardens At Wyoming ValleyLuzerne CountyPennsylvania
Private$3,500$5,536$4,890

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    Overall Review of Gardens At Wyoming Valley

    Pros

    • pro The facility is a very nice place and the staff are wonderful.
    • pro The memory floor activities leader is amazing, with high energy and humor.
    • pro The third floor is always clean on weekdays.
    • pro The nurse practitioner is very competent.
    • pro The admissions process was seamless thanks to Emily.
    • pro The new memory care unit is very nice, and the staff are friendly and helpful.
    • pro Excellent nursing care and compassion.

    Cons

    • pro The facility is filthy.
    • pro There is a serious lack of communication and items go missing.
    • pro Residents are kept in bed all day and not dressed.
    • pro The CNA staff are overwhelmed and unable to provide proper care.
    • pro Management shows zero compassion for residents and fails to follow up.
    • pro The food is disgusting.
    • pro The building is dirty and short-staffed.
    • pro There are reports of bed bugs throughout the facility.
    • pro Valuables, such as watches and clocks, frequently go missing.
    • pro One reviewer would give zero stars and called the place a total disgrace.

    Review

    A recent collection of reviews paints a picture of a long-term care facility that elicits intense, mixed reactions from families and former staff. On one hand, several visitors speak highly of certain individuals and moments of compassionate care, praise an efficient admissions process, and note positive upgrades to the campus. On the other hand, a sizable number of accounts describe neglectful lapses, communication gaps, safety concerns, and a work environment they consider disorganized or understaffed. Taken together, the impressions are complex and sometimes contradictory, reflecting a facility that can feel like a welcoming home to some residents while feeling unsafe or undervalued to others.

    There are clearly some standout positives mentioned. A number of reviewers commend the admissions process, with one introducing staff member Emily singled out for making the process seamless and helping resolve insurance issues. The memory care unit is described as newly renovated and aesthetically pleasing, and the memory floor activities lead is praised for high energy, humor, and an engaging leadership style that lifts the mood of residents. A nurse practitioner is described as competent, and there is general appreciation for the remodeled facility and the fact that it accepts Medicaid. In the best moments, residents are described as receiving attentive, respectful care, and some families feel they've found a "second family" in the staff.

    Yet these favorable notes sit beside a chorus of troubling experiences that many families recount with frustration and alarm. Several reviews recount dangerous gaps in basic safety and daily routine: a resident needing the bathroom during a change of shift while alarms were not in place, leaving the person to be cared for by a family member who was available at the moment; a sense that not all caregivers are engaged or present during shifts, with some aides absorbed by phones rather than attending to residents. There are also persistent complaints about the lack of meaningful activities, especially in the memory care unit, where some families report that residents are left in front of TVs most of the day instead of being engaged in purposeful programming.

    A recurring theme is the misplacing or outright loss of belongings, sometimes with vague explanations and delayed recovery. Instances include watches, clocks, glasses, teeth, and hearing aids going missing and being difficult to recover. There are also serious allegations of unsafe or insufficient care: a resident experiences a fall or injury without timely evaluation, blood on sheets without clear explanation, and claims that a resident who could have benefited from a hospital visit did not receive timely assessment. One reviewer describes witnessing a decline in a relative's condition that culminates in a death she attributes to the environment and gaps in care, a memory that few families want to carry.

    Staffing and management emerge as polarizing forces in these narratives. Some reviews accuse management of a lack of follow-through, with phrases like "management tells you what you want to hear" and "zero compassion." The sentiment is that staff are overwhelmed and under-resourced, with a repeated claim that the facility is short-staffed and that shifts are difficult to cover. Others contrast this with positive experiences of staff who go the extra mile, and for those staff members who are described as supportive and professional, there is a clear sense that the quality of care often hinges on which staff member is on duty. The difference between personal experiences of the same facility can be stark, making it hard to form a single, definitive judgment.

    cleanliness and odors are frequently described as a major concern by multiple reviewers. One reviewer uses a particularly scathing metaphor, calling the environment a "trainwreck" and comparing it to a Walmart bathroom with fecal matter in the air. Others note a "nauseating" smell and suggest bed bugs could be present, painting a picture of a facility that struggles with basic cleanliness and infection control. In parallel, some reviewers acknowledge areas that have improved, including new equipment and a sense of order in certain wings, suggesting that conditions may vary by floor and by day of the week.

    There are also personal and professional tensions among staff and residents. A former employee's perspective highlights a very different reality from the family testimonials: they describe a highly professional environment, emphasize opportunities for staff development, and express pride in the team and in the work culture - an important counterpoint to the negative experiences. Yet other accounts from family members and residents emphasize disrespect, dismissiveness, or a sense that care routines (like showers or dressing) are inconsistently followed, reinforcing the impression that the quality of care is uneven and highly dependent on individual staff members and shifts.

    In sum, the reviews present a facility that cannot be easily categorized as wholly good or wholly bad. There are clear, heartfelt affirmations of warmth, competence, and meaningful improvements in certain areas, especially around admissions, memory care leadership, and some clinical staff. At the same time, there are persistent, specific complaints about safety, communication, cleanliness, the handling of valuables, and the overall level of staffing. Families weighing this community against other options would do well to ask pointed questions about the current state of safety alarms, shower schedules and bathing routines, the process for reporting and resolving missing items, and the mechanisms for ensuring consistent, compassionate care across all shifts. The facility's evolving remodeling efforts and the presence of dedicated individuals on some teams offer a hopeful sign, but the broad spectrum of experiences captured in these reviews suggests that prospective residents and their families should visit frequently, speak with multiple staff members and residents, and scrutinize both day-to-day operations and long-term care plans before making a decision.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Wilkes-Barre Scranton International (10 miles away) Wilkes-Barre Scranton International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Gardens At Wyoming Valley in Wilkes Barre, PA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the utmost comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Transportation is readily available through community-operated transportation services, making it easy for residents to run errands or attend appointments.

    For those looking to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared and served by the staff. Residents can also choose from special dietary options to accommodate their specific needs. Housekeeping services are included to maintain a clean and tidy living environment.

    Residents can enjoy various recreational activities within the community, such as utilizing the fitness room or gaming room. There is also a small library for book lovers, as well as outdoor space where residents can relax and enjoy the beautiful surroundings. Planned day trips and resident-run activities provide opportunities for socialization and engagement.

    Care services at this assisted living community are comprehensive and include 24-hour call system and supervision for around-the-clock support. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications timely and accurately.

    The Gardens At Wyoming Valley also prioritizes mental wellness through its mental wellness program. Special dietary restrictions are accommodated to cater to individual needs. Transportation arrangements can be made for non-medical purposes as well as doctor's appointments when needed.

    In terms of nearby amenities, there are five cafes located nearby offering additional dining options outside the community. Two parks provide opportunities for outdoor recreation and relaxation. With 15 pharmacies in close proximity, it is convenient for residents to access medication supplies when needed. Additionally, there are 28 physicians available nearby should any medical consultations be required. For dining out, there are 38 restaurants to choose from. One place of worship nearby ensures residents have access to spiritual support. There is also one theater located nearby for those interested in cultural activities.

    Overall, The Gardens At Wyoming Valley offers a comfortable and enriching living experience for seniors in Wilkes Barre, PA, providing top-notch amenities and care services while being conveniently located near various amenities and healthcare facilities.

    Nearby Places of Interest

    Physicians

    • Geisinger (0.2 miles)
    • Northeastern Eye Institute (0.3 miles)
    • Penn State Geisinger Health Group (0.4 miles)
    • General Laporoscopic Surgery - Joseph J Ridilla Do (0.8 miles)
    • Vision Imaging of Kingston (0.9 miles)
    • Genesis Healthcare - Main Voice (1 miles)
    • Fiume Thomas J MD (1 miles)

    Restaurants

    • McDonald's (0.3 miles)
    • Ricci's Pizza & Beer (0.7 miles)
    • Elmer Sudds (0.8 miles)
    • Pierce Street Deli (0.9 miles)
    • Popeyes Louisiana Kitchen (0.9 miles)
    • Applebee's (1 miles)
    • Miller's Ale House (1.2 miles)

    Theaters

    • R/C Wilkes-Barre Movies 14 (0.3 miles)

    Pharmacies

    • General Community Pharmacy (0.3 miles)
    • Rite Aid (0.3 miles)
    • Turkey Hill, LP (0.9 miles)
    • Wegmans (1 miles)
    • Pierce Drugs (1.1 miles)
    • Harrold's Pharmacy & Home Infusion (1.5 miles)
    • Walgreens (1.5 miles)

    Hospitals

    • Wyoming Valley Health Care (0.3 miles)
    • Center For Same Day Surgery (1 miles)
    • NEPA Breastfeeding Center (1 miles)
    • General Hospital (1.2 miles)
    • Wilkes-Barre General Hospital (1.2 miles)
    • Geisinger Health System (1.6 miles)
    • Geisinger South Wilkes-Barre Emergency Department (1.6 miles)

    Parks

    • Kirby Park (0.7 miles)
    • Barney Farms Park (1.7 miles)

    Cafes

    • Starbucks (1.1 miles)
    • Mattern's Floral and Furnishings (1.2 miles)
    • Starbucks (1.3 miles)
    • Panera Bread (1.8 miles)
    • Bistro On Hudson (2.9 miles)

    Places of Worship

    • Luzerne United Methodist Church (2.7 miles)

    Frequently Asked Questions

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