The Grove At Washington

Pros

• The staff at The Grove at Washington is described as very nice and attentive to the needs of residents.
• Residents enjoy the food, which is reported to be good.
• One family expressed satisfaction with the care provided to their father-in-law, noting that everyone seemed well taken care of during their tour.
• The facility has been proactive in addressing medical concerns, such as discovering a bedsore and stroke symptoms that were previously undetected in the hospital.
• Physical therapy services appear to be active within the facility, with therapists engaging with residents in the hallways.

Cons

• The facility has steadily declined since the pandemic, with no one allowed to inspect it for proper care of residents.
• A relative suffered and died from severe malnutrition and dehydration due to neglect in feeding and hydration.
• There was a lack of information regarding injuries sustained by residents, such as skin tears, indicating poor tracking of care.
• Residents have experienced repeated falls and hospitalizations for preventable conditions like dehydration and infections.
• The staff is described as unfriendly and dismissive of family inquiries about their loved ones' care.
• The facility is reported to be filthy, with an overwhelming smell of urine.
• The on-call doctor displays a lack of thoroughness, quickly dismissing serious health concerns without proper examination.
• Medications are not administered on time, and allergy issues are frequently overlooked by staff.
• The overall attitude of the staff reflects indifference towards the well-being of the residents.

Review

The Grove at Washington has elicited a wide range of responses from families regarding the care their loved ones receive. While some have expressed satisfaction with the facility and its staff, others paint a starkly negative picture, emphasizing severe shortcomings in patient care and overall cleanliness. This dichotomy in experiences raises pertinent questions about the quality of rehabilitation services offered at this establishment.

On one hand, there are accounts of residents feeling well taken care of in The Grove. One reviewer shared their positive experience with a family member currently undergoing rehabilitation, praising the staff for their attentiveness and kindness. They noted how well they handled circumstances around COVID-19 restrictions, such as allowing family members to deliver Valentine's Day gifts through the window. The resident even reported being pleased with the food quality and cleanliness of common areas, despite the building's older appearance. Such feedback highlights that not all experiences within this facility are negative; some individuals have found comfort and support during difficult times.

Conversely, numerous alarming reviews reveal serious issues that cannot be overlooked. Several families recounted tragic incidents involving malnutrition and dehydration suffered by their relatives while under The Grove’s care. One review described how a loved one died as a result of severe neglect, lacking sufficient food and hydration—a reality that is particularly distressing when families were not allowed inside to monitor conditions directly due to pandemic-related restrictions. This lack of transparency further compounds the concern, as families were left helplessly reliant on reports from caregivers who may not always have been forthcoming about medical conditions or incidents affecting residents.

Another troubling aspect highlighted by critics is inadequate communication surrounding injuries sustained by patients. Specific instances were cited where skin tears occurred but staff could not provide explanations or details about what transpired. It raises serious questions about record-keeping practices within The Grove at Washington—are nurses properly documenting patient interactions? Are they accountable for injuries sustained under their watch? Such failures can lead to mistrust among families trying to advocate for their loved ones’ wellbeing in an environment already inhibited by visitation restrictions.

Multiple reviewers reported concerning trends involving frequent hospitalizations due to preventable complications like urinary tract infections (UTIs) and dehydration—conditions that should be manageable with attentive nursing care. One account detailed how an elderly individual underwent multiple falls resulting in broken hips—with each hospital visit revealing underlying issues related to hydration levels and infections that could have been prevented through adequate oversight and attention from facility staff.

Adding to these accusations is a description of uncleanliness within the facility itself; reviews mentioned foul odors indicative of poor hygiene practices, which only serve to enhance feelings of discomfort among family members who may feel compelled to trust this setting during vulnerable times in their loved ones' lives. In light of these reflections on both sides—the positive testimonials alongside grim accounts—it becomes abundantly clear that potential residents’ families face challenges when it comes to assessing the quality of care deliverable at The Grove at Washington.

The contrasting reviews highlight an urgent need for systemic improvements within facilities like The Grove at Washington in order to restore faith among patients’ families seeking reliable rehabilitative services post-hospitalization. Ensuring clean environments, effective communication regarding patient conditions, robust monitoring systems for hydration and nutrition, along with training emphasizing dignity in caregiving must become priorities if institutions wish to uphold standards worthy enough for those entrusted into their care—something every ill or aging individual deserves as they navigate their healthcare journeys.

Places of Worship

• Holy Trinity National Catholic Church (0.9 miles)
• Immaculate Conception Parish (2.1 miles)
• First Christian Church (3 miles)
• Bethel Presbyterian Church (7.2 miles)
• Mt Hermon Baptist Church (9.8 miles)

Pharmacies

• Curtis Pharmacy (1 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (2 miles)
• Washington Hospital Employee Pharmacy (2.1 miles)
• Target Pharmacy (3.2 miles)
• Walmart Pharmacy (3.3 miles)
• Walgreens (7.9 miles)

Physicians

• Adult Neurology Center (1 miles)
• Cornerstone Care (1.7 miles)
• Willie Michael Fussell (1.8 miles)
• Agh Neurosurgery (1.9 miles)
• Interventional Pain Institute (1.9 miles)
• Western Pennsylvania Oral and Maxillofacial Surgery (2 miles)
• Tylerdale Family Medicine (2 miles)

Restaurants

• McDonald's (1.5 miles)
• Solomon Seafood (1.8 miles)
• Angelo's Restaurant (1.9 miles)
• Liberty Pole Spirits (2.4 miles)
• Union Grill (2.4 miles)
• Vocelli Pizza (2.4 miles)
• The Washington Brewing Company (2.5 miles)

Parks

• 7th Ward Playground (1.6 miles)
• Washington Park (3.6 miles)
• Cross Creek County Park (7.9 miles)
• Peters Lake Park (10.4 miles)

Hospitals

• Washington Health Care Services (2 miles)
• Washington Hospital (2 miles)
• Washington Hospital (7.3 miles)
• St Clair Hospital Outpatient Center (10.2 miles)

Cafes

• Chicco Baccello (2.4 miles)
• Panera Bread (3.4 miles)
• Starbucks (8 miles)