Seneca Place in Verona, PA
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Information last verified:
5360 Saltsburg Road, Verona, PA 15147
For more information about senior living options: (844) 490-3973
The tour was professional and informative. The staff were friendly and caring. Rachelle was knowledgeable and did a great job on the tour. Sherry gave a great tour. The facility is clean and well-maintained. The physical therapy was world class. The meals were delicious and homemade.
The front desk clerk was described as rude and unwelcoming. Seneca Place’s inpatient physical therapy was criticized as a joke, with no accurate progress updates and insurance issues as a result. The billing office was nearly unreachable and the statements lacked explanations. Bringing a loved one there was warned against due to repeated delays in doctor visits, falls, and a serious infection. The place was called the worst ever, with horrible food and subpar nursing and aides. The third floor reportedly left patients waiting for help for hours, with dentures lost and no timely bathroom assistance. Patients were ignored and medications were mismanaged, including unprescribed morphine being offered. The facility was accused of neglect, understaffing, and dangerous conditions that could lead to harm or death. It was labeled a scam and unsafe, with bed bugs, Covid, and improper care present. Multiple reviews advised against sending loved ones there, citing abuse or neglect.Seneca Place in Verona, PA is best suited for families pursuing a rehab-centric path on a campus where skilled nursing, assisted living, and independent living share a single site, and where a strong therapy program can drive a safe, timely return home. The facility earns praise for the inpatient rehab pathway, the availability of physical therapy and occupational therapy, and a clean, well-kept campus that feels bright and organized. For a loved one who can benefit from an aggressive therapy push, especially after hip surgery, stroke, or a serious fracture, the staff on several units can deliver meaningful progress and a route back to independence. The campus’s step-down design is a plus, offering continuity of care across levels without forcing a move to a new facility. Yet this same arrangement creates a broad variance in experience from one unit to another, so results depend heavily on unit assignment and staffing on any given day.
Pros that consistently surface include caring, knowledgeable staff on the floor, clean facilities, and homespun meals that residents often enjoy. Therapists and nurses on certain floors are singled out as dedicated, responsive, and effective, regularly coordinating care and calling families with progress updates. The overall atmosphere on a number of shifts feels supportive, with patients and families praising the therapy teams for focus, encouragement, and real gains. The environment is customer-friendly: the building is bright, the rooms are clean, and the campus features handy amenities like a small gift shop and on-site services that reduce the need to shuttle in and out. These positives matter when the goal is rehabilitation that actually translates into improved mobility and shorter hospital stays, and they are often the counterweight to sharper criticisms voiced about other aspects of the operation.
However, the cons are not small and they cluster around staffing, continuity, and administrative clarity. Understaffing remains a recurring theme, with delays in response to calls, missed appointments, and inconsistent observation that can leave families feeling dependent on luck rather than reliable oversight. Communication gaps show up in multiple domains, care conferences that fail to materialize, inconsistent updates about progress, and billing questions that never seem to land in a clear, timely fashion. Reports of medication mismanagement, late or missing doses, and even unsafe events underscore a fear that not every unit can deliver consistent, safe care every day. Far-reaching allegations range from neglect and misplacement of patient belongings to more severe claims about patient harm, which understandably influence a family’s risk calculus and willingness to commit long-term to this campus.
Yet the strongest therapy-focused experiences offset some of those concerns. When therapy teams are engaged, the rehab trajectory can be compelling: patients improve mobility, regain function, and sometimes leave with a care plan that supports independent living more quickly than expected. Clean, well-maintained spaces and attentive aides contribute to a sense of dignity and safety that families value. The presence of a step-down continuum, assisted living adjacent to skilled nursing, can stabilize transitions and reduce the chaos of moving between settings. This is where Seneca Place earns trust: on the days when the care team is aligned, families report real progress, timely updates, and breath‑holding relief that a loved one is finally moving forward.
Because the record is so mixed, alternatives merit consideration for families prioritizing reliability and exhaustive oversight. Some reviewers point to other facilities in the same family of communities, such as Seneca Hills Village, where the overall climate appears a touch steadier, with similar access to multi-level care but fewer reports of the most troubling lapses. For memory care needs, or for families seeking a more uniformly attentive daily nursing presence, a different operator with a more consistent track record may be prudent. The decision hinges on risk tolerance: if a loved one’s care requires steady, transparent communication, and if a family cannot be present to advocate every day, a different option may reduce the chance of distressing gaps in care and avoid the emotional roller coaster that has too many family members recalling serious incidents.
For those who proceed with Seneca Place, a practical playbook matters: request a concrete, written care plan with defined milestones, insist on a dedicated care conference early in the stay, and secure a consistent point person for daily updates. Verify the therapy schedule, ensure weekend coverage aligns with the patient’s needs, and monitor medication management and billing statements with a sharp eye. Plan to be physically present when possible to reinforce cues and to coordinate with therapists, nurses, and aides. If these guardrails are in place and a collaborative care culture emerges, Seneca Place can deliver meaningful rehab outcomes and a safe, inviting environment. Without that structure, the risk of frustration, safety concerns, and inconsistent care can overshadow any positive notes from therapy or cleanliness.
174 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Seneca Place in Verona, PA is a vibrant and well-equipped assisted living community that offers a range of amenities and services to enhance the lives of its residents. Our residents can enjoy the convenience of having their own private bathroom and cable or satellite TV in their fully furnished apartments. They also have access to our beauty salon, wellness center, fitness room, gaming room, small library, and computer center.
Residents at Seneca Place benefit from our dining options with restaurant-style dining and special dietary restrictions catered to. Our dedicated staff is available 24/7 for assistance with activities of daily living such as bathing, dressing, transfers, medication management, and diabetes diet. We also offer a mental wellness program to support the overall well-being of our residents.
Transportation arrangements are provided for non-medical purposes as well as transportation to doctors' appointments. Additionally, we have community-operated transportation for residents who prefer not to drive themselves. For those who enjoy outdoor activities or simply relaxing outside, we have beautiful gardens and outdoor spaces.
Seneca Place is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents can take advantage of nearby amenities and explore the local community through planned day trips or resident-run activities. Our concierge services ensure that all needs are met.
With Wi-Fi/high-speed internet available throughout the community, residents can stay connected with friends and family or engage in online activities. Housekeeping services and move-in coordination further simplify the transition to Seneca Place.
At Seneca Place in Verona, PA, we strive to create an engaging and comfortable environment where residents can thrive while receiving personalized care and enjoying a variety of amenities and services designed to promote their overall well-being.
Seneca Place is located at 5360 Saltsburg Road, Verona, PA 15147 in Allegheny County, Pennsylvania
Seneca Place on seniors.fyi includes 6 photos including images showing dining, interior, building, windows, chandelier, rehabilitation, physical therapy, handrails, and more.
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