Seneca Place

Pros

• The staff at Seneca Place was described as friendly, caring, and helpful, creating a pleasant environment for residents.
• Residents appreciated the cleanliness of the facility and the well-maintained rooms.
• The food was generally considered good, with some reviews highlighting its deliciousness.
• Therapy provided at Seneca Place received positive feedback for being effective and important to residents' recovery.
• Many reviewers found the overall atmosphere of the facility to be pleasant and enjoyable for their loved ones during their stay.

Cons

• The staff at Seneca Place has been reported to be unprofessional, with some lacking proper training and conduct associated with real nurses.
• Residents have experienced neglect, including missed meals and inadequate personal care, such as improper hygiene practices after restroom use.
• There are incidents of staff arguing in the hallway rather than providing timely assistance to residents, especially during health crises like COVID-19.
• The nursing staff was described as overworked, stressed, and perceived as impersonal towards patients in the later stages of a resident's stay.
• There were complaints about food preparation not meeting quality expectations, despite it being considered good overall.
• One reviewer noted that some staff members seemed resentful and focused on making the resident uncomfortable and frightened.
• Issues were raised regarding cleanliness and maintenance of bedding, with reports of feces remaining for extended periods.
• A resident mentioned a lack of respect and courtesy from certain staff members, leading to feelings of contempt rather than care.

Review

Seneca Place and Seneca Hills Village are two closely affiliated facilities offering rehabilitation, assisted living, and nursing home care. The experiences shared by residents' families and former patients reflect a stark contrast in the quality of care and services provided within these institutions. Numerous reviews highlight a blend of positive outcomes for some individuals while painting a troubling picture for others, particularly regarding issues related to staff professionalism, cleanliness, and overall patient treatment.

One notable concern raised across several reviews is the inconsistency in care demonstrated by staff members. While some family members praised the kindness and attentiveness of certain nurses and caregivers, others reported experiences that were alarming. One reviewer described their fiancé's mistreatment, citing instances where meals were withheld and hygiene protocols were neglected—such as failing to properly clean after bathroom use or addressing skin rashes appropriately. These issues raise serious questions about the facility's adherence to basic health standards and the training levels of its staff.

In stark contrast to these negative accounts are several positive testimonials emphasizing quality food service and engaging therapeutic programs at both Seneca Place and Seneca Hills Village. Some visitors noted that therapy was prioritized, resulting in successful rehabilitation outcomes for residents recovering from surgeries or other health challenges. Families expressed satisfaction with their loved ones' physical progress, often attributing success to dedicated therapy teams who maintained an encouraging environment despite any shortcomings found in nursing staff.

The cleanliness of facilities also serves as a point of divergence among reviews. While some participants lauded Seneca Hills Village for its neat appearance and good maintenance practices, others lamented the presence of unsanitary conditions at Seneca Place. Reports included bedding being left uncleaned for days on end, contributing to an uncomfortable atmosphere characterized by neglect rather than care. Such observations underscore significant inconsistencies between different sections of these facilities that could affect potential choices made by prospective residents or their families.

Regarding food service specifically, opinions varied significantly depending on individual tastes and expectations. A few reviewers enjoyed well-prepared meals served at both facilities but criticized them for lacking variety or not catering adequately to specific dietary needs—such as avoiding pork or preparing less appetizing options overall. Complaints about food preparation indicated that while quality ingredients may be present when cooking meals, there was room for improvement in presentation and flavor combinations.

Furthermore, interactions between staff members showed variations in experience depending on circumstances like staffing levels during busy periods or shifts affected by external factors such as COVID-19 restrictions. Stories emerged describing moments where shorthandedness led to poor communication among caregivers—evident during incidents involving quarantined residents needing immediate assistance but facing delays rooted primarily in organizational disarray rather than individual employee efforts.

Overall, while some residents have found comfort within Seneca Place’s supportive community—a sentiment echoed through glowing reviews highlighting friendly interactions—the broader narrative suggests deeply rooted discrepancies in care that warrant careful consideration from future residents seeking quality elder care options. Aspects such as consistent training for all staff members regardless of role combined with improved hygiene protocols could help restore faith among families relying on these essential medical facilities during vulnerable times in their lives.

Pharmacies

• Walgreens (1.1 miles)
• Rite Aid (2.3 miles)
• Medicine Shoppe (2.4 miles)
• Rite Aid (2.4 miles)
• Rite Aid (2.7 miles)
• Market District Pharmacy (3.1 miles)
• Walgreens (3.1 miles)

Places of Worship

• Faith Community Church (1.6 miles)
• Saint Susanna (1.8 miles)
• St Irenaeus Church (2.7 miles)
• First Presbyterian Church of Edgewood (4.1 miles)
• St Bernadette Catholic Church (4.4 miles)
• Calvary Episcopal Church (4.8 miles)
• North American Martyrs (6 miles)

Physicians

• Advanced Dermatology (2.1 miles)
• MyEyeDr (2.4 miles)
• Sherer Family Medicine-Upmc (2.5 miles)
• Joseph J Stuckert II, MD (4.1 miles)
• UPMC Physican Services (4.3 miles)
• Children's Community Pediatrics - Monroeville Pediatric Associates (4.7 miles)
• Harmarville Health South Rehab (5.2 miles)

Restaurants

• Chick-Fil-A (2.3 miles)
• Tai Pei Chinese Restaurant (2.4 miles)
• The Pub At 333 (2.5 miles)
• Mad Mex Waterworks (2.6 miles)
• Italian Village Pizza (2.7 miles)
• McDonald's (2.8 miles)
• Chili's Grill & Bar (2.9 miles)

Cafes

• Panera Bread (3 miles)
• Bakery Square (4.5 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.8 miles)
• Redstart Roasters (4.9 miles)
• Arriviste Coffee Bar (5.3 miles)
• Starbucks (6 miles)

Hospitals

• St Margaret's Hospital Emergency Department (3.2 miles)
• Department of Radiology (3.2 miles)
• Southwestern Veterans Center (3.2 miles)
• Healthsouth Rehabilitation Hospital of Greater Pittsburgh (4.7 miles)
• Hillman Cancer Center (5.8 miles)
• Forbes Hospital (5.9 miles)
• Forbes Regional Hospital (5.9 miles)

Parks

• Aspinwall Riverfront Park (3.5 miles)
• Filmet Park (4.5 miles)
• Rachel Carson Park (4.5 miles)
• Frick Park (4.8 miles)
• Frick Park Blue Slide Playground (5.4 miles)
• Monroeville Community Park (5.7 miles)