Renaissance Healthcare & Rehabilitation Center in Philadelphia, PA

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Renaissance Healthcare & Rehabilitation Center in Philadelphia, PA

4712 Chester Avenue, Philadelphia, PA 19143

For more information about senior living options: (844) 490-3973

3.4 from 60 reviews
5 stars
31
4 stars
5
3 stars
0
2 stars
5
1 stars
19

Skilled Nursing Facility

Overall Review of Renaissance Healthcare & Rehabilitation Center

Pros

  • pro Su and Tia are great!
  • pro Sanul and his team are caring and professional.
  • pro Renaissance Healthcare and Rehabilitation Center provides excellent care with a compassionate and professional staff; the facility is clean, welcoming, and truly dedicated to the well-being of its residents.
  • pro The administrative team is incredible to work with, especially when it comes to the admissions process for your loved ones. They are going to ensure great customer service each step of the way.
  • pro The true standout, however, was the amazing leadership of the Administrator. His warmth, empathy, and dedication to the residents and their families is truly inspiring.
  • pro The Team took the time to personally welcome us, answer our questions, and ensure that we felt comfortable and supported.
  • pro The facility itself is clean, well-maintained, and beautifully decorated, but it's the people that truly make University City Nursing Home special.
  • pro The nurses were kind and friendly.

Cons

  • pro The care their loved one received at this nursing facility contributed to their death.
  • pro This nursing facility needs to be investigated before they caused another death.
  • pro Renaissance Rehab is the worst; the food served is always cold, and the patients' calls for help are ignored, with no compassion from the staff.
  • pro The staff are highly incompetent, unprofessional, and rude; the environment is described as pure hell.
  • pro The facility is filthy and smells like urine; there are mice and roaches; the place is run down and poorly managed.
  • pro The phone system is unreliable and makes it hard for families to contact their loved ones.
  • pro Staff do not acknowledge visitors and some are rude and unhelpful, showing a clear lack of empathy.
  • pro There is a chronic shortage of staff leading to neglect and, in some cases, patient deaths.

Review

Renaissance Healthcare & Rehabilitation Center in Philadelphia is best suited for families seeking a warm, home-like atmosphere where daily care and social engagement feel personal and attentive. This community can be a strong fit for seniors who respond well to compassionate frontline staff, value clean, welcoming surroundings, and want an emphasis on therapy and activities that keep residents involved. It is not the right choice for those who require unwavering consistency in staffing, rigorous safety oversight, or highly predictable operations. For families who prize transparent, proactive communication and are prepared to maintain ongoing oversight, Renaissance can be a workable, even admirable option. Those prioritizing ironclad safety protocols, near-perfect cleanliness, and zero tolerance for any lapses may want to consider alternatives.

On the plus side, the most consistently echoed strengths center on the people and the environment. Families frequently highlight caring, professional staff who seem genuinely invested in residents, with specific praise for the admissions process and administrative accessibility. The facility is described as clean, well-kept, and welcoming, with activity programming and dining experiences that contribute to a sense of normalcy and comfort. Several families report repeatedly successful interactions with nurses, aides, and therapy teams, noting that staff explain plans of care clearly and treat residents with kindness and respect. For residents who thrive on interpersonal warmth and routine reassurance, these elements can make a meaningful difference in daily life.

Yet the chorus of cautions is hard to ignore and dominates the decision calculus for many potential admittees. A substantial portion of reviews allege serious safety and quality gaps, ranging from neglect and delayed assistance to persistent calls-for-help that go unanswered. Several accounts describe disconcerting conditions - odor, cleanliness concerns, pests, and uncomfortable environments - that undermine dignity and trust. Multiple family members recount encounters with staff or administration that feel dismissive, unresponsive, or unaccountable, including stories of items going missing, inconsistent medication handling, and inadequate communication about a loved one's status. In the most troubling reports, families describe events they interpret as life-threatening or gravely mishandled, including dehydration and other medical complications that required urgent hospital care.

Those opposing views are not merely anecdotal; they underscore a core tension: the same environment praised for warmth and responsiveness can also be perceived as chaotic or unsafe when staffing is inconsistent or oversight lapses occur. The positives - professionalism, a caring ethos, and a clean, engaging setting - do offset some frustration and may reassure families who can maintain a steady presence and demand accountability. However, when safety, nutrition, wound or medical care, and reliable communication become unreliable, the benefits of a congenial atmosphere fail to offset the potential risks. In such a landscape, the decision hinges less on ambiance and more on a family's capacity to monitor care continuously and advocate vigorously.

For families evaluating Renaissance, a practical playbook helps separate fit from frustration. Schedule visits across different days and shifts to observe routine responsiveness, call-bell activity, and the cadence of care. Request candid conversations with the administrator and care team about staffing rosters, turnover, and specific protocols for wound care, medications, and hydration. Inspect the living spaces for odor, cleanliness, and privacy, and sample meals and snack options to gauge consistency. Ask for recent incident or deficiency history and how the facility addresses family concerns. Finally, consider a contingency plan: if terms change or concerns emerge, would there be a timely, transparent pathway to alternative arrangements?

In sum, Renaissance is a paradoxical choice: it can deliver genuine warmth, strong social engagement, and patient-centered care when operated with steady staffing and rigorous oversight, yet it can reveal profound safety and communication gaps that threaten trust and safety when oversight falters. Families who value an emotionally supportive environment and are prepared to play an active, ongoing role in monitoring and advocating for their loved one may find Renaissance a caring, even comforting, setting. Those who cannot tolerate frequent concerns about safety, hygiene, or responsiveness should actively explore other options, where the risk profile aligns more closely with their expectations for reliable, consistently high-quality care. The final selection should rest on a clear assessment of risk tolerance, needed level of medical oversight, and willingness to engage as a partner in care.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (5 miles away) Philadelphia International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Renaissance Healthcare & Rehabilitation Center in Philadelphia, PA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, gaming room, small library, and Wi-Fi/high-speed internet.

Residents can enjoy delicious meals in the dining room with restaurant-style dining and special dietary restrictions are catered to. For those who need assistance with daily tasks, the community offers 24-hour supervision and activities of daily living assistance. Additionally, staff provide help with bathing, dressing, transfers, medication management and diabetes diet adherence.

To promote mental wellness and socialization, Renaissance Healthcare & Rehabilitation Center organizes various activities including fitness programs, planned day trips, resident-run activities and scheduled daily activities. Residents can also take advantage of concierge services for their convenience.

The location of this community is convenient with several amenities nearby. There are seven cafes for residents to enjoy nearby as well as 13 parks for recreational activities. In addition, there are numerous pharmacies available for medication needs along with three physicians for medical care. For entertainment purposes, there is one theater close by. Lastly, if medical attention is required there are four hospitals within reach.

With its comprehensive amenities and caring staff members, Renaissance Healthcare & Rehabilitation Center provides a comfortable and supportive assisted living experience in Philadelphia.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Rite Aid (0.8 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Perelman Center for Advanced Medicine Outpatient Pharmacy (1.2 miles)
  • HUP Outpatient Pharmacy - Ravdin (1.2 miles)

Hospitals

  • Philadelphia VA Medical Center (0.8 miles)
  • Veterans Administration Community Living Center (0.9 miles)
  • The Pavilion (1.2 miles)
  • Lankenau Medical Center (3.9 miles)

Physicians

  • CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (1.1 miles)
  • Children's Hospital of Philadelphia (1.1 miles)
  • Dr Madonna's Family Practice (3.9 miles)

Transportation

  • SEPTA: MFL/TRL 30th Street Station (1.7 miles)
  • 30th Street Station (1.9 miles)
  • Jefferson Station (2.9 miles)
  • Darby Transportation Center (3.1 miles)
  • SEPTA: 101/102 Lansdowne Avenue Station (3.7 miles)
  • Terminal F (4.6 miles)
  • National Car Rental (4.7 miles)

Parks

  • Schuylkill River Park (1.8 miles)
  • Rittenhouse Square (2.2 miles)
  • Christopher Columbus Park Dog Run (2.7 miles)
  • Fairmount Park (3 miles)
  • FDR Park (3.4 miles)
  • Weccacoe Park (3.4 miles)
  • Independence National Historical Park (3.4 miles)

Restaurants

  • Rosy's Taco Bar (1.9 miles)
  • K'Far (2.2 miles)
  • Parc Brasserie (2.3 miles)
  • South Philadelphia Tap Room (2.5 miles)
  • U Bar (2.8 miles)
  • Tabu Lounge & Sports Bar (2.8 miles)
  • Cantina Los Caballitos (2.8 miles)

Cafes

  • La Colombe Torrefaction (2.2 miles)
  • Elixr Coffee (2.5 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4 miles)
  • Starbucks (4.3 miles)
  • Panera Bread (4.4 miles)
  • La Colombe Coffee Roasters (4.6 miles)

Theaters

  • Landmark Theatres - Ritz Five (3.6 miles)

Frequently Asked Questions

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