Renaissance Healthcare & Rehabilitation Center

Pros

• The facility is clean and the rooms are bright.
• The staff is friendly and provides good nursing and medical treatment.
• The father feels satisfied with the services provided at Renaissance Healthcare and Rehab.
• During a visit, the facility appeared to be in good condition.
• There is appreciation for the care conference that occurs every three months.

Cons

• The communication to family members regarding the specifics of residents has been lacking since the COVID outbreak.
• The staff at the facility has been lax in providing proper care.
• The administrator has not responded to repeated attempts to communicate with them.
• The nursing station did not pick up the phone after multiple attempts to inquire about a loved one's well-being.
• Items were stolen from a resident and there were instances of abuse and improper cleanliness.
• The center is not recommended, as it does not meet even basic standards of care.
• There is a need for better ways to check on loved ones and receive information about their condition.

Review

Since the COVID outbreak in March, there has been a lack of communication to family members regarding the specifics of residents in a certain healthcare and rehab center. Family members have expressed concern over the limited information provided during care conferences, which are held approximately every three months. These conferences have become infrequent, leaving loved ones with vague updates on their family members' well-being. The restrictions imposed due to COVID prevent family members from entering the facility, creating an additional layer of worry about the quality of care being provided.

One concerned family member shared their frustration at not being able to speak with the administrator despite repeated attempts. This lack of responsiveness has left them feeling even more anxious and uncertain about their loved one's situation. They strongly emphasize the need for consistent communication in order to ensure that their family member is not suffering from neglect or inadequate care. Unfortunately, staff members often claim that they cannot share information, further exacerbating the problem.

Another individual shares their experience trying to contact the nursing station for two hours without success. This inability to reach out for updates on their brother's condition adds to their concerns. They had previously found the facility to be satisfactory during a visit but noted that their brother's cellphone had been stolen, raising questions about security measures in place.

Yet another reviewer expresses disappointment and distress over their great grandmother's mistreatment at this particular healthcare and rehab center. They allege that her belongings were stolen, she was abused, and not cleaned properly. Based on these experiences, they strongly advise others against entrusting their loved ones' care to this facility.

In contrast to these negative reviews, there is one positive review from a satisfied family member who commends Renaissance Healthcare and Rehab. They mention that their father has been there for two weeks and is pleased with the staff and services provided. The cleanliness of the facility and bright rooms contribute to his overall satisfaction with his stay so far.

In conclusion, these reviews highlight issues surrounding communication, security, and quality of care at a specific healthcare and rehab center. Family members express frustration over the lack of information regarding their loved ones' well-being, particularly since the COVID outbreak. The inability to reach staff members for updates or concerns is a common complaint. Additionally, allegations of theft, abuse, and improper cleaning raise serious concerns about the welfare and safety of residents. However, amidst these negative experiences, there is one positive review that recognizes the satisfactory services provided by Renaissance Healthcare and Rehab.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Rite Aid (0.8 miles)
• Rite Aid (0.9 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Perelman Center for Advanced Medicine Outpatient Pharmacy (1.2 miles)
• HUP Outpatient Pharmacy - Ravdin (1.2 miles)

Hospitals

• Philadelphia VA Medical Center (0.8 miles)
• Veterans Administration Community Living Center (0.9 miles)
• The Pavilion (1.2 miles)
• Lankenau Medical Center (3.9 miles)

Physicians

• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (1.1 miles)
• Children's Hospital of Philadelphia (1.1 miles)
• Dr Madonna's Family Practice (3.9 miles)

Transportation

• SEPTA: MFL/TRL 30th Street Station (1.7 miles)
• 30th Street Station (1.9 miles)
• Jefferson Station (2.9 miles)
• Darby Transportation Center (3.1 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (3.7 miles)
• Terminal F (4.6 miles)
• National Car Rental (4.7 miles)

Parks

• Schuylkill River Park (1.8 miles)
• Rittenhouse Square (2.2 miles)
• Christopher Columbus Park Dog Run (2.7 miles)
• Fairmount Park (3 miles)
• FDR Park (3.4 miles)
• Weccacoe Park (3.4 miles)
• Independence National Historical Park (3.4 miles)

Restaurants

• Rosy's Taco Bar (1.9 miles)
• K'Far (2.2 miles)
• Parc Brasserie (2.3 miles)
• South Philadelphia Tap Room (2.5 miles)
• U Bar (2.8 miles)
• Tabu Lounge & Sports Bar (2.8 miles)
• Cantina Los Caballitos (2.8 miles)

Cafes

• La Colombe Torrefaction (2.2 miles)
• Elixr Coffee (2.5 miles)
• Starbucks (3.7 miles)
• Starbucks (4 miles)
• Starbucks (4.3 miles)
• Panera Bread (4.4 miles)
• La Colombe Coffee Roasters (4.6 miles)

Theaters

• Landmark Theatres - Ritz Five (3.6 miles)