Overall Review of Cliveden Nursing And Rehabilitation Center
common26 reviews mention this
Staff kindness and helpfulness stand out
Residents and families repeatedly describe staff as kind, polite, and responsive to concerns.
A consistent theme across reviews is that staff treat residents well and make families feel supported during visits and stays. Several reviewers mention courteous, professional interactions from reception and nursing staff, along with feeling that questions were answered and issues were taken seriously. In a few comments, families also describe being updated about their loved oneās situation and care needs.
caveat14 reviews mention this
Cleanliness is praised, with odor complaints
Many reviewers call the building clean, but multiple comments mention unpleasant odors.
Many reviews describe the facility as clean, with rooms and common areas looking well kept. At the same time, a recurring negative detail is odorāspecifically feces and urine smells in hallways or on unitsāwhich also appears alongside other cleanliness-related complaints. Some reviewers also note small follow-through issues (like having to request bathroom supplies), suggesting cleanliness depends on what happens during a particular stay.
common5 reviews mention this
Skilled nursing and therapy support
Reviews describe rehabilitation and skilled nursing care that includes therapy involvement and ongoing medical support.
Several reviewers describe receiving rehabilitative support during their loved oneās stay, including references to therapy disciplines and coordinated care. Families also mention nursing involvement with daily needs and comfort, including help with mobility and care planning. Because the community is a skilled nursing facility, these accounts align with the care services it provides, including assistance with activities of daily living, medication management, and nutrition support.
caveat3 reviews mention this
Understaffing and delays come up
Some reviews express concerns about understaffing and delays in getting help.
While many comments praise responsiveness, multiple reviews raise the opposite concernābeing understaffed and not getting timely assistance. One reviewer describes delayed help when calling for help with basic needs, and another claims residents were ignored and that staffing levels were inadequate across departments. These complaints suggest consistency may vary depending on unit and time of day.
caveat4 reviews mention this
Meals receive mixed feedback
Food and meal experience are mixed, ranging from acceptable to unappealing.
Some reviewers say meals were okay, and at least one family emphasizes that the community keeps loved ones fed. Other comments are more negative, including complaints about food quality and instances where reviewers felt their loved one did not like the meals. The community also offers dining support for special dietary needs, which aligns with reports that nutrition support is part of residentsā care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.8 miles)
Dalessandro's Steaks (1.2 miles)
Custard & Cakes Creamery (1.6 miles)
McDonald's (1.9 miles)
Chick-Fil-A (2.8 miles)
Pizza Hut (3.4 miles)
Larry's Steaks (4 miles)
Pharmacies
Rite Aid (1.4 miles)
Rite Aid (1.6 miles)
Rite Aid (1.7 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (1.9 miles)
Rite Aid (2 miles)
Walgreens (2.6 miles)
Transportation
Stenton Station (1.4 miles)
Septa Wayne Junction Station (2 miles)
SEPTA Jenkintown-Wyncote Station (4.5 miles)
30th Street Station (5.9 miles)
SEPTA: MFL/TRL 30th Street Station (6 miles)
Jefferson Station (6.4 miles)
Cafes
Starbucks (1.5 miles)
Pilgrim Roasters (2.1 miles)
The Landing Kitchen (2.2 miles)
Panera Bread (2.5 miles)
Starbucks (2.7 miles)
Starbucks (3.2 miles)
Starbucks (3.9 miles)
Physicians
Simms Hank Md Albert Einstein Medical Center Philadelphia (2.3 miles)
Frankford Avenue Health Center (5.7 miles)
Mid Atlantic Retina (6.4 miles)
Children's Hospital of Philadelphia (6.4 miles)
CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (6.5 miles)
Hospitals
Albert Einstein Employee Health Center (2.4 miles)
Chestnut Hill Emergency Room (3 miles)
Temple University Hospital (3.2 miles)
St Christopher's Hospital for Children (4.1 miles)
Cliveden Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, dining, interior, office, brick, architecture, windows, brick exterior, and more.
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Living Room, Lighting, Artwork, Fireplace, and Seating
Landscaping and Brick Exterior
Windows, Architecture, and Brick
Building
Office and Reception
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180 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Philadelphia International (12 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Many nearby amenities and healthcare options.
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