Cliveden Nursing And Rehabilitation Center in Philadelphia, PA
SaveInformation last verified:
6400 Greene Street, Philadelphia, PA 19119
For more information about senior living options: (844) 490-3973
The staff are polite, knowledgeable, and friendly. The staff are very helpful and professional. Amin in Admissions is kind and thoughtful, making patients feel special. The nurses and staff are wonderful and take great care of their patients. The administrator is professional, and the facility has great staff; it is highly recommended for quality care. The staff work with residents to meet their needs. The facility is very clean, and the charge nurse is informative, caring, patient, respectful, and kind. The staff are friendly and very helpful; residents are well cared for. This is a great place with welcoming staff. Registration is easy, and the check-in process is smooth. The Admissions Director explains things in clear, layman’s terms to help families understand. The rehabilitation unit is excellent, and the staff are caring and attentive.
The facility was described as the worst, with claims the staff and service were unacceptable and that the place is in it for a paycheck. It was stated that the facility is not suitable for anyone needing rehab or unable to care for themselves. The customer service was labeled rude, ignorant, and disrespectful, including an instance of being hung up on. The facility was said to be severely understaffed, with residents forced to provide basic items and some belongings reportedly stolen. The administrator Sammy was described as rude and ignorant and as talking to staff like trash. Mary, the front desk receptionist, was described as rude with a bad attitude. The facility was described as not clean, with odors of feces and urine, and roaches observed on the first floor. Night staff was described as lazy.Cliveden Nursing and Rehabilitation Center is best suited for families seeking a post-acute rehabilitation focus paired with a warm, personable caregiving culture. It works well for seniors transitioning from hospital care who want a strong rehab program, especially in respiratory, wound care, and mobility work, along with long-tenured staff who know residents by name. The setting is clean, welcoming, and staff-friendly, with an admissions process that can feel supportive and organized. It is also a solid option for respite stays or longer-term care for families who prize daily attentiveness, quick problem resolution, and a homey atmosphere. Those who prioritize flawless, uniform staffing across every shift or rigid, perfect safety records across every department may want to consider other options, as that level of consistency is not guaranteed everywhere and has been called into question in some reviews.
For families weighing alternatives, the clearest cautions come from concerns about staffing consistency and management responsiveness. A subset of reviews points to understaffing at times, delays in responding to needs, and occasional lapses in communication or follow-through. Some critics cite experiences ranging from frustration with administrative interactions to allegations of neglect in acute situations. Prospective buyers should recognize that a place this large can exhibit wide variation from shift to shift and that experiences can swing based on which staff members are on duty. If the priority is unvarying reliability, especially in urgent moments, it makes sense to compare Cliveden with other facilities that emphasize 24/7 one-to-one coverage or have a more centralized governance model.
The strongest advantages hinge on the rehab clarity and the relational strength of the caregiving team. Numerous reviews praise the rehab unit as excellent, with therapists, nurses, and aides who engage residents in meaningful, goal-oriented care. Long-tenured staff contribute to continuity, making families feel that residents are known and understood. The admissions team, often highlighted for warmth and responsiveness, helps families navigate POA, care planning, and transitions with practical guidance. The facility’s cleanliness and orderly environment are consistently cited, and the social work and dietary resources frequently receive commendations for coordinating thoughtful, individualized plans. When caregivers are on the floor and when therapists are engaged, Cliveden delivers the core value that families seek: progress, safety, and a sense of being heard.
Yet the picture is not uniformly ideal. Several reviews flag issues that should not be ignored: occasional odors or cleanliness concerns on certain days, perceived understaffing that leads to slower responses, and interpersonal frictions with some staff members. There are tales of missed mealtimes, delayed assistance, or equipment problems that underscore how fragile the experience can be when staffing is stretched. While many family members celebrate compassionate, attentive care, other accounts raise questions about accountability and consistency, including reports of theft or privacy lapses in extreme cases. These divergences mean that outcomes depend heavily on the specific unit, time of day, and the individual team assigned to a resident.
For families actively evaluating a move, practical steps sharpen the decision. Visit with a targeted eye toward the rehab unit and ask to meet the therapy team to gauge how they tailor plans for stroke recovery, mobility, and daily living activities. Request a candid discussion about nurse-to-patient ratios on day and night shifts, and ask for recent care conferences to observe how concerns are documented and followed up. Inquire about the availability of a consistent contact person (some families praise a social worker who remains a steady point of reference) and confirm the process for reporting concerns and obtaining prompt updates. Confirm POA understandings during admissions and request to see current care plans and progression milestones for comparable residents.
The overall assessment is nuanced but affirmative for most families prioritizing robust rehabilitation, a humane caregiving environment, and straightforward access to staff who know residents well. Cliveden’s advantages, strong rehab services, a clean and welcoming campus, and a culture of caring, often offset the downsides of occasional understaffing and management frictions. The facility shines when the right care team is present: engaged nurses, skilled therapists, and a responsive admissions and social-work pipeline can make a meaningful difference in recovery trajectories and daily comfort. The decision hinges on anticipating variability and actively validating staffing stability, process transparency, and immediate responsiveness through direct conversations and a careful in-person tour.
In the end, Cliveden stands as a practical, solid option for families seeking credible rehabilitation care wrapped in a nurturing environment. It is a place where many residents thrive because of attentive caregivers, a proactive rehab program, and a supportive administrative backbone. However, the caution signs, especially around staffing consistency and occasional lapses in operations, mean that due diligence is essential. If a family values proven rehab excellence, personal Staff-resident rapport, and a facility environment that feels like home, Cliveden should be on the short list. If the priority is absolute uniformity of staffing, unwavering flawless cleanliness, or an incident-free track record across every shift, it pays to widen the search and verify those metrics more rigorously before making a final commitment.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cliveden Nursing and Rehabilitation Center in Philadelphia, PA offers a comprehensive range of amenities and care services to ensure a comfortable and fulfilling living experience for its residents. With a focus on promoting well-being and independence, this assisted living community provides various amenities to enhance the daily lives of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can stay connected with their favorite shows through cable or satellite TV in their private rooms. Community-operated transportation is available to take residents to appointments, social events, and outings. A computer center allows residents to browse the internet, check emails, and stay connected with family and friends.
A well-designed dining room offers restaurant-style dining, where delicious meals are prepared by staff who can cater to special dietary restrictions if needed. Additionally, a kitchenette is available for those who prefer to cook their own meals or have some light snacks throughout the day. Housekeeping services are provided to keep resident's living spaces clean and tidy.
To promote an active lifestyle, Cliveden has a fitness room equipped with exercise equipment where residents can engage in physical activities at their convenience. The community also offers various recreational spaces including a gaming room, small library, outdoor garden area, and an outdoor space for relaxation or socializing.
Residents can enjoy the peace of mind that comes with knowing that 24-hour assistance is readily available. The 24-hour call system ensures quick response times whenever assistance is needed. Care services include assistance with daily activities such as bathing, dressing, transfers, and medication management. Special attention is given to diabetic residents through tailored diet plans.
Cliveden Nursing and Rehabilitation Center also organizes a variety of activities to keep residents engaged and entertained. Concierge services are available for personalized assistance while fitness programs help residents maintain their health and well-being. Planned day trips allow residents to explore nearby attractions and there are resident-run activities that encourage social interaction. Scheduled daily activities provide opportunities for residents to participate in group events and hobbies.
Conveniently located, this community has several amenities nearby including cafes, parks, pharmacies, restaurants, transportation services, and hospitals. Overall, Cliveden Nursing and Rehabilitation Center provides an enriching assisted living experience with a focus on comfort, care, and engagement for its residents.
Cliveden Nursing And Rehabilitation Center is located at 6400 Greene Street, Philadelphia, PA 19119 in Philadelphia County, Pennsylvania
Cliveden Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, building, dining, living room, fireplace, artwork, seating, lighting, and more.
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