Caring Heart Rehabilitation And Nursing Center

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  • Interior

    A clean and modern hospital room designed for patient comfort.

  • Building

    A building entrance with a green awning and large windows above.

  • Landscaping

    A relaxing outdoor patio area with red umbrellas providing shade over tables and chairs, set against a bright blue sky.

  • Kitchen

    A well-equipped kitchen featuring wooden cabinets and modern appliances.

  • Bathroom

    Close-up of a bathroom sink faucet with visible mold and grime.

  • Office

    A caregiver engages with an elderly person in a wheelchair at a desk, fostering communication and support in a welcoming indoor space.

  • Healthcare

    A visitor observing a patient in a wheelchair being attended to by medical staff in a healthcare facility.

Caring Heart Rehabilitation And Nursing Center

6445 Germantown Avenue, Philadelphia, PA 19119

For more information about senior living options: (844) 490-3973

2.8 from 17 reviews
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Continuing Care Retirement Community(CCRC) Skilled Nursing Facility

Overall Review of Caring Heart Rehabilitation And Nursing Center

Pros

  • pro The staff at Caring Heart Rehabilitation and Nursing Center is consistently described as friendly, caring, and accommodating.
  • pro The rehabilitation department receives high praise for its effectiveness and the progress patients make in their therapy.
  • pro Residents appreciate the clean and well-maintained facilities, contributing to a positive overall experience.
  • pro Many families express gratitude for specific staff members who went above and beyond to assist with communication and support during difficult times.
  • pro Visitors noted enjoyable activities such as church services and live music that enhance the residents' experiences.
  • pro One reviewer highlighted that the food served is excellent, akin to home cooking, which adds to the comfort of residents.
  • pro Positive interactions with social workers show a commitment to assisting families with important decisions and insurance matters.

Cons

  • pro A family member reported a lack of proper care for their mother, stating that she had not been showered for six days and was not adequately monitored for her spinal injury rehabilitation.
  • pro Another reviewer mentioned serious issues with bed bug infestations and inadequate temperature control during a heatwave, causing discomfort for residents.
  • pro Concerns were raised about staff shortages, leading to neglect and poor hygiene practices, including the presence of bed sores and urine odors on residents.
  • pro A family member described finding soiled pampers in closets and urine-soaked wearable undergarments left on patients all day, indicating a significant lack of cleanliness and care.
  • pro Multiple reviewers expressed frustration over insufficient communication from staff and management, feeling that complaints were ignored or dismissed without resolution.
  • pro One reviewer mentioned witnessing staff disputes while they were supposed to be caring for residents, which reflected negatively on the facility's professionalism.

Review

Caring Heart Rehabilitation and Nursing Center has garnered a mix of responses from families and individuals who have experienced its services, illustrating the facility's complex landscape of care. On one hand, many reviewers have expressed positive experiences, emphasizing the compassionate staff, clean environment, and wide array of therapeutic activities. For instance, one reviewer praised the center for its rehabilitation program during their own stay and highlighted how friendly and accommodating the staff were throughout their experience. They appreciated the church services and jazz performances that added a touch of joy to their time there. The only aspect they wished to improve was having separate bathrooms in rooms for greater privacy.

Another family member shared their satisfaction with how Caring Heart managed their uncle’s rehabilitation process. They commended the rehab department for fostering significant progress in a short period and praised specific staff members like a caring nurse and an exceptional social worker who helped with insurance issues. This narrative aligns with other testimonials reflecting gratitude toward individual staff members who offered personal assistance during challenging moments, particularly in light of COVID-19 restrictions that complicated communication between residents and their families.

However, contrasting these positive accounts are several concerning reviews that describe alarming conditions within Caring Heart. One reviewer detailed a distressing experience when their mother began declining after initial progress in rehabilitation. Faced with multiple issues such as medication mismanagement—including administering Oxycodone without clarity on pain management—and inadequate respiratory care leading to hospitalization, this family member voiced serious doubts about the facility’s oversight and staffing levels. They pointed out numerous complaints filed regarding neglect in hygiene—evidenced by bedsores and untreated infections—which suggested systemic problems that raised questions about patient safety.

Additionally, another review relayed frustrations over poor handling of care for patients recovering from spinal injuries. Despite being marketed as equipped to handle such cases, this reviewer described disturbing incidents where basic needs were unmet; patients went days without showers or adequate medical attention while also dealing with severe disorganization among the staff. These accounts underscored a troubling lack of responsiveness and empathy from caregivers during critical moments for vulnerable patients.

Several other reviewers echoed similar sentiments regarding persistent issues within the facility's operations. Instances of unclean living conditions—such as finding soiled diapers hidden away or spoiled food lingering in resident rooms—painted a picture of neglectful practices that potentially jeopardized residents’ health and well-being. Despite raising concerns both verbally and through written communication with management, many felt dissatisfied with the response they received from leadership who seemed unable or unwilling to enact meaningful changes to rectify these persistent problems.

Amidst this challenging backdrop emerged individuals who cherished their experiences at Caring Heart because it facilitated warmth and comfort reminiscent of home life. One reviewer highlighted how welcoming staff made a profound difference during her husband’s short stay; from personalized dietary options to attentive housekeeping efforts that fostered an environment conducive to healing—it showcased what excellent care could look like amid others' discontent. As such conflicting narratives continue to surface surrounding Caring Heart Rehabilitation and Nursing Center, it becomes clear that potential residents must weigh both commendations alongside significant concerns before making decisions about long-term care for themselves or loved ones..

Features

Housing

  • 269 resident community capacity 269 resident community capacity
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Continuing Care Retirement Community(CCRC) Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (13 miles away) Philadelphia International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Caring Heart Rehabilitation And Nursing Center is a skilled nursing facility located in Philadelphia, PA. Our community provides exceptional care and support for seniors with various medical needs.

Within our facility, residents have access to a range of amenities that enhance their daily lives. We have an on-site beautician and beauty salon to help residents look and feel their best. Our Cable or satellite TV ensures entertainment options are readily available, while our computer center allows residents to stay connected with loved ones online. Our dining room offers restaurant-style dining experiences, and our fitness room promotes physical well-being.

The fully furnished living spaces at Caring Heart Rehabilitation And Nursing Center provide comfort and convenience for our residents. Private bathrooms are included, offering privacy and independence. Housekeeping services ensure a clean and tidy living environment.

Our community offers respite or short-term stays for individuals who require temporary care or assistance. Additionally, we prioritize the physical and mental wellness of our residents by providing 24-hour supervision, assistance with activities of daily living, medication management, and physical therapy. We also offer special dietary restrictions to cater to individual needs.

At Caring Heart Rehabilitation And Nursing Center, we believe in fostering a vibrant social atmosphere. Residents can engage in community-sponsored activities, exercise through fitness programs, participate in planned day trips, attend religious services, and enjoy resident-run activities. Our concierge services assist residents in organizing their schedules and accessing desired amenities.

Furthermore, our location is conveniently surrounded by various establishments that cater to different needs. We have cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby for easy accessibility.

Overall, Caring Heart Rehabilitation And Nursing Center provides comprehensive care services combined with a range of amenities to ensure the comfort and well-being of our residents.

Nearby Places of Interest

Restaurants

  • McDonald's (0.9 miles)
  • McDonald's (1.4 miles)
  • Dalessandro's Steaks (1.8 miles)
  • Custard & Cakes Creamery (2.2 miles)
  • Chick-Fil-A (2.3 miles)
  • Pizza Hut (4 miles)
  • Larry's Steaks (4.5 miles)

Transportation

  • Stenton Station (0.9 miles)
  • Septa Wayne Junction Station (2.1 miles)
  • SEPTA Jenkintown-Wyncote Station (3.9 miles)
  • 30th Street Station (6.4 miles)
  • SEPTA: MFL/TRL 30th Street Station (6.4 miles)
  • Jefferson Station (6.8 miles)

Pharmacies

  • Rite Aid (1.1 miles)
  • Rite Aid (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • Rite Aid (2.5 miles)

Cafes

  • Starbucks (2 miles)
  • Pilgrim Roasters (2.6 miles)
  • The Landing Kitchen (2.7 miles)
  • Panera Bread (3.1 miles)
  • Starbucks (3.2 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.5 miles)

Physicians

  • Simms Hank Md Albert Einstein Medical Center Philadelphia (2.2 miles)
  • Frankford Avenue Health Center (5.6 miles)
  • Mid Atlantic Retina (6.3 miles)

Hospitals

  • Albert Einstein Employee Health Center (2.2 miles)
  • Chestnut Hill Emergency Room (2.7 miles)
  • Temple University Hospital (3.4 miles)
  • St Christopher's Hospital for Children (4.2 miles)
  • Episcopal Hospital (4.9 miles)
  • Fox Chase Cancer Center (5.1 miles)
  • Aria Health (5.7 miles)

Parks

  • Fairmount Park (4.4 miles)
  • Womrath Park (5.6 miles)
  • Palmer Doggie Depot (5.6 miles)
  • Palmer Park Farmers Market (5.7 miles)
  • Piazza Dog Park (6.1 miles)
  • Champion Park Playground (6.4 miles)
  • Franklin Square (6.6 miles)

Frequently Asked Questions

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