Caring Heart Rehabilitation And Nursing Center in Philadelphia, PA
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6445 Germantown Avenue, Philadelphia, PA 19119
For more information about senior living options: (844) 490-3973
The staff at Caring Heart is kind, compassionate, and dedicated to the well-being of residents. The therapy and nursing teams are exceptional, helping residents regain strength and independence. Families feel reassured knowing their loved ones are in capable and caring hands. Caring Heart's leadership fosters integrity, innovation, and a commitment to excellence. The facility is clean, comfortable, and well-maintained, with a warm, home-like atmosphere. The front desk and administrative teams are welcoming and responsive. Caring Heart provides a warm, family-like environment where staff consistently go above and beyond. Residents are treated with dignity, respect, and patience in every interaction. There is a strong emphasis on patient-centered care and open communication. Several reviewers would readily recommend Caring Heart for rehabilitation and long-term care.
One reviewer described Caring Heart as a horrible place, noting a urine smell on entry, dirty linens, and CNAs frequently on their phones. A family member claimed the nurses were the worst, stating they didn't want to work and treated patients poorly. Multiple reviews mentioned bed bug infestations, extreme heat in rooms, and strong odors of urine. Staffing shortages were blamed for delays in care, with residents waiting long for basic needs. The 5th floor's food was horrible and sometimes served cold. The facility was described as not clean or well-kept, with cold rooms and worn furniture. One reviewer warned the center should be closed due to disgraceful care. A reviewer stated they would not recommend Caring Heart. There were reports of wounds not being promptly treated and medications mishandled, raising safety concerns.Caring Heart Rehabilitation and Nursing Center is best suited for families prioritizing a rehabilitation-focused, warm, and people-centric environment where residents often recover with visible progress and ongoing social engagement. It works well for older adults who are coming out of hospital stays or surgeries and need intensive physical, occupational, or speech therapy, with the expectation that care will feel personal and respectful. The facility also caters to families who value a home-like culture, regular family updates, and a sense that staff genuinely "care from the heart." In short, it is a strong match for those who want meaningful therapy, steady nursing attention, and a community atmosphere that emphasizes dignity and connection.
That said, some families should consider alternatives. This community can be challenging for those who require uniformly flawless basic operations on every shift, or for loved ones who insist on spotless cleanliness and perfect odor control at all times. There are persistent concerns raised about staffing consistency, with experiences ranging from highly attentive care to lapses that leave family members worried about timely assistance or daily hygiene. If reliability in housekeeping, dining quality, and consistently respectful bedside care is non-negotiable, another option may better fit. Likewise, families monitoring for severe safety or regulatory issues should probe carefully during tours and reference checks.
The strongest positives center on rehab excellence and a culture of genuine care. Therapists - physical, occupational, and speech - are repeatedly described as dedicated and effective, driving meaningful mobility gains and independence. Nursing teams praised for compassion, patient-centered communication, and quick responsiveness reinforce trust for long-term residents. Administration and social work support receive frequent commendations for helping families navigate insurance, discharge planning, and transitions back home. The environment - clean, welcoming, with church services, activities, and an engaged life-enrichment program - reinforces a holistic approach to healing and daily well-being.
Yet the main drawbacks temper expectations. Reports of inconsistent staffing, including some days with overburdened CNAs or nurses and delayed responses, recur in a sizable portion of the feedback. Cleanliness and odor issues on certain floors appear in multiple accounts, along with sporadic concerns about bathroom cleanliness and maintenance. Food quality is described as variable, with some meals praised and others criticized as bland or poorly served. There are cautionary tales about bedsores or delayed repositioning, and a few accounts of residents experiencing distress or discomfort due to lapses in monitoring. These elements underscore that performance is not uniformly reliable across all shifts or units.
Nevertheless, the practical value offered by Caring Heart often outweighs these concerns for families who align with its rehab-driven, people-first model. When therapy teams collaborate tightly with nursing and social work, residents frequently gain mobility, confidence, and a smoother return to home life - outcomes that many families consider priceless. The presence of a chapel, organized activities, and a clearly engaged administrative tone contribute to emotional resilience and social connectedness, buffering some of the operational wobble. In a center that competes strongly on heart and rehabilitation results, these strengths can anchor a successful, kidney-shaped recovery path for many residents and their families.
Guidance for families evaluating this community should be practical and focused. During in-person tours, request to meet the rehab team together with the nursing supervisor, and ask for a transparent tour of medication handling, daily room hygiene routines, and dining service workflows. Verify floor-by-floor staffing patterns and ask for recent patient outcomes related to mobility, fall prevention, and wound care. Inspect rooms and bathrooms for cleanliness and odor control, and sample a few meals or talk to dietary staff about customization. Finally, obtain a clear, written care plan with defined goals, a designated point of contact for updates, and a realistic discharge trajectory. If these elements align with the loved one's needs, Caring Heart can be a strong, trustworthy partner in care; if they don't, alternatives should be pursued without delay.
269 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Caring Heart Rehabilitation And Nursing Center is a skilled nursing facility located in Philadelphia, PA. Our community provides exceptional care and support for seniors with various medical needs.
Within our facility, residents have access to a range of amenities that enhance their daily lives. We have an on-site beautician and beauty salon to help residents look and feel their best. Our Cable or satellite TV ensures entertainment options are readily available, while our computer center allows residents to stay connected with loved ones online. Our dining room offers restaurant-style dining experiences, and our fitness room promotes physical well-being.
The fully furnished living spaces at Caring Heart Rehabilitation And Nursing Center provide comfort and convenience for our residents. Private bathrooms are included, offering privacy and independence. Housekeeping services ensure a clean and tidy living environment.
Our community offers respite or short-term stays for individuals who require temporary care or assistance. Additionally, we prioritize the physical and mental wellness of our residents by providing 24-hour supervision, assistance with activities of daily living, medication management, and physical therapy. We also offer special dietary restrictions to cater to individual needs.
At Caring Heart Rehabilitation And Nursing Center, we believe in fostering a vibrant social atmosphere. Residents can engage in community-sponsored activities, exercise through fitness programs, participate in planned day trips, attend religious services, and enjoy resident-run activities. Our concierge services assist residents in organizing their schedules and accessing desired amenities.
Furthermore, our location is conveniently surrounded by various establishments that cater to different needs. We have cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby for easy accessibility.
Overall, Caring Heart Rehabilitation And Nursing Center provides comprehensive care services combined with a range of amenities to ensure the comfort and well-being of our residents.
Caring Heart Rehabilitation And Nursing Center offers Studio apartments.
Caring Heart Rehabilitation And Nursing Center is located at 6445 Germantown Avenue, Philadelphia, PA 19119 in Philadelphia County, Pennsylvania
Caring Heart Rehabilitation And Nursing Center on seniors.fyi includes 10 photos including images showing interior, wheelchair, healthcare, minimalist, office, caregiver, kitchen, appliances, and more.
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