Grove At New Castle

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715 Harbor Street, New Castle, PA 16101

For more information about senior living options: (866) 208-4318

3 from 33 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Grove At New Castle

common 10 reviews mention this

Staff care draws strong reactions

Many residents describe attentive, caring staff who helped with day-to-day needs.

Across the reviews, residents and families frequently talk about staff who are kind, attentive, and willing to help. Several mentions highlight nursing and caregivers providing support during rehab and recovery, including helping people get settled and assisting with care and transitions home. A smaller set of reviews takes the opposite view, describing rude or unprofessional behavior and poor responsiveness, so staff experience can feel inconsistent.

caveat 8 reviews mention this

Condition and cleanliness get criticized

Multiple reviews describe a run-down building and cleanliness issues.

Several reviews use strong language about the facility feeling dirty, gloomy, and in poor repair, including reports of odors and hygiene problems. There are also specific concerns mentioned about urine odor, sticky floors, and items being left out in rooms. Even where some reviewers praised care, they often paired it with calls for more updating and improvement to the building.

caveat 6 reviews mention this

Staffing and call response concerns

Some reviews report staffing shortfalls and delays when help is requested.

A recurring theme is that residents and families felt staff availability was not enough, with mentions of being understaffed. Several negative reviews describe long waits after calling, employees not responding promptly, and staff spending time at the nurse station instead of assisting. At least one review contrasts this with better experiences, but the delayed call response complaints appear often enough to be a clear concern.

caveat 3 reviews mention this

Communication and appointment support

Some families report gaps in communication and appointment accompaniment.

While some reviewers say the social director or management helped explain processes and arrange details for transitions, others describe breakdowns in communication. One review raises concern about residents being dropped off for doctor visits without caretakers, and another mentions health records not being sent and care not being handled as expected. A separate review emphasizes that families need to stay involved and ask questions to ensure needs are met.

common 4 reviews mention this

Activities and social time

Residents describe community activities that keep them engaged.

Reviews mention organized events and social time, including a summer carnival that families attended together. There are also mentions of staff supporting fun activities for residents and residents becoming social with one another. This fits with the community’s focus on scheduled activities and resident participation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

62 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Hospitals

UPMC Jameson Hospital - North Campus (0.6 miles)
Edgewood Surgical Hospital (0.8 miles)
Jameson Health System (1.7 miles)
UPMC Jameson Hospital - South Campus (1.7 miles)
New Wilmington Family Medicine (7.8 miles)
Heritage Valley Health System (12.3 miles)

Restaurants

Edwards Restaurant & Lounge (0.7 miles)
Bills Sandwich Shop (0.7 miles)
Pizza Man's Pizza (1.1 miles)
II Tomato (1.3 miles)
El Canelo Mexican Restaurant (1.3 miles)
McDonald's (1.4 miles)
Two Fat Guys And An Oven (1.5 miles)

Pharmacies

UPMC Jameson Outpatient Pharmacy (0.7 miles)
Walgreens (0.7 miles)
Medicine Shoppe (0.8 miles)
The Hometown Pharmacy (0.8 miles)
Rite Aid (0.8 miles)
Rite Aid (1 miles)
Medicine Shoppe (1.1 miles)

Physicians

Lawrence County Surgery Center (0.8 miles)
Pain Management Clinic (0.8 miles)
Dr Ali (0.9 miles)
UPMC Jameson Partial Hospitalization Program (1.3 miles)
Oral & Facial Surgical Center - John W Clemenza DMD MD (1.7 miles)
Northwest Regional Cardiology (1.7 miles)
Upmc (1.8 miles)

Places of Worship

First Assembly Of God (1.3 miles)
First United Methodist Church (2 miles)
Zion's Hill (10.8 miles)
Church of Christ of Struthers (12.7 miles)

Parks

Pearson Park (3.8 miles)
Shenango Community Park (4.3 miles)
Marti Park (6.1 miles)
R.C. Stiefel Park (12 miles)
Bob Cene Park (12.3 miles)
Moraine State Park (12.8 miles)
McConnells Mill State Park (13 miles)

Cafes

National Grind (11.1 miles)
Panera Bread (12.5 miles)

Frequently Asked Questions

Where is Grove At New Castle?

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