Avalon Place in New Castle, PA
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3410 West Pittsburgh Road, New Castle, PA 16101
For more information about senior living options: (844) 490-3973
The therapy department is excellent, with Pete, Maggie, and Joe leading a great team. The nurses and CNAs across all shifts are hardworking and caring. The staff provided excellent care and kept residents engaged with activities. The facility is described as a nice little nursing home. The staff showed love, kindness, and compassion toward residents and their families. Families expressed heartfelt gratitude and said they would never forget Avalon Place and its staff. Avalon Place is recognized for its dedication and care during challenging times.
The facility is horrific. Weekend care does not exist. Staff spends the majority of time in the break room. Residents wait 45 minutes to an hour on a bedpan before attention. A nurse allegedly asked a patient if he wanted his head cut off to relieve pain. Chemo pills were crushed in pudding on three occasions, causing violent illness. The Director of Nursing does not return calls. MRI and CT appointments were cancelled with no notification to the family. Transportation was unavailable and placed on hold due to payment issues. A reviewer notes that the father did not have a good experience there.Avalon Place is best suited for residents who need focused rehabilitation and for families that can actively participate in coordinating care, especially around weekend gaps. The strongest asset for this community is the therapy department and the well-regarded aides who support rehabilitation goals. Families with a loved one who respond well to physical and occupational therapy, and who can tolerate some variability in daily staffing, will likely see meaningful rehab progress. Those seeking a consistently high level of daily responsiveness, or who require seamless, round-the-clock attention, may find the fit less optimal.
Alternatives should be considered by anyone whose priority is uninterrupted, highly reliable care. The reviews repeatedly flag weekend coverage as a major weakness, and that deficiency translates into delays in basic needs, pain control, and prompt communications. If a resident depends on timely assistance for bathroom needs, pain medication, or rapid response to questions, the risk of frustration and discomfort increases. Families that cannot manage or tolerate inconsistent weekend staffing and communication should explore other options where staffing models and cadence of care are steadier.
The documented positives carve out a practical counterweight to the concerns. The therapy team and certain long-tenured nurses and CNAs are repeatedly praised for competence, dedication, and patient-focused care. When the rehab staff are available and engaged, residents can make tangible strides, and some patients report feeling well cared-for during their stay. In those moments, Avalon Place demonstrates the value of skilled rehab and compassionate frontline staff, providing real benefits for recovery-oriented residents.
Yet the main cons shadow these strengths. Weekend care is described as severely under-resourced, with staff largely in break rooms and limited attention to residents. Reports of extended waits for essential tasks, like bathroom assistance lasting 45 minutes to an hour, illustrate a systemic pattern more than isolated incidents. Pain management appears inconsistent, with medications delayed by hours and, in at least one instance, a concerning medication administration error. Appointment scheduling and transportation conflicts compound frustrations, leaving families and patients wondering whether critical tests and consults will actually happen on time.
Other structural concerns surface in everyday living conditions. Shared rooms with limited bathroom access, locked doors, and infrequent bathing routines contribute to a sense of neglect and reduce dignity for residents. Food quality and meal accuracy emerge as recurring complaints, with mismatches between orders and what is served. A few reviews also highlight positive, if isolated, experiences, patients whose families felt supported during difficult times and staff who went above and beyond in moments of need, suggesting that outcomes hinge on which shift is on duty and how aggressively care teams advocate for residents.
For families weighing Avalon Place, the takeaway is clear: the rehab value and individual caregivers can be real strengths, but the risk of inconsistent weekend care and delayed clinical responses is significant. Prospective residents should demand concrete assurances about daily staffing levels, pain management protocols, medication administration processes, and prompt communication with families. If reliability, swift response, and consistent daily routines are non-negotiable, alternatives that demonstrate steadier operations and stronger weekend coverage may offer greater peace of mind. In any case, enter the decision with explicit questions, a clear care plan, and a plan to monitor day-to-day care closely.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avalon Place in New Castle, PA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. With its spacious and fully furnished accommodations, residents can enjoy a comfortable and homely environment.
The community offers a variety of amenities to cater to the diverse needs of its residents. This includes a beauty salon, where residents can indulge in some pampering, as well as access to cable or satellite TV for entertainment purposes. Community operated transportation is available for those who require assistance getting around, ensuring that they have access to essential services and activities.
For those looking to stay connected, Avalon Place provides a computer center with Wi-Fi/high-speed internet access. Residents can keep in touch with loved ones or pursue their interests online. There is also a small library for book enthusiasts to relax and immerse themselves in literature.
Dining at Avalon Place is an enjoyable experience with restaurant-style dining available. Special dietary restrictions are accommodated, ensuring that all residents can enjoy delicious and nutritious meals. Additionally, meal preparation and service are provided by the community's dedicated staff.
The community places great emphasis on promoting an active lifestyle. Residents have access to a fitness room where they can engage in exercise programs tailored to their needs. Planned day trips and resident-run activities are organized regularly, providing opportunities for socialization and engagement within the community.
To meet the care needs of its residents, Avalon Place offers 24-hour call system and supervision, ensuring assistance is readily available whenever needed. Assistance with daily living tasks such as bathing, dressing, and transfers is provided by trained professionals. Medication management and special dietary restrictions are also catered for.
Located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Avalon Place ensures easy accessibility to various services within the surrounding area.
Overall, Avalon Place in New Castle, PA provides a warm and caring environment where residents can receive individualized care, engage in meaningful activities, and enjoy a comfortable lifestyle.
Avalon Place is located at 3410 West Pittsburgh Road, New Castle, PA 16101 in Lawrence County, Pennsylvania
Avalon Place on seniors.fyi includes 4 photos including images showing entrance, interior, outdoor, garden, landscaping, architecture, healthcare, plant, and more.
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