Woodhaven Care Center

Pros

• The rehab services at Woodhaven Care Center are great.
• The nursing care and PT caregivers were very good.
• The activities director and admissions director were helpful and knowledgeable.
• Some of the staff at Woodhaven Care Center were nice and attentive to their patients.
• The rooms at Woodhaven Care Center have big windows and get a lot of light.
• The lobby at Woodhaven Care Center is beautiful.
• The director of nursing at Woodhaven Care Center actively manages staff to ensure patient needs are met.

Cons

• The dinner consisted of a plain turkey club sandwich.
• Woodhaven kept sending the person's dad to dialysis knowing he couldn't breathe.
• The experience was horrible and the person checked out after only one night.
• Some nurses and aids were very poor in their response time to patients who called them.
• Nurses (some) were nasty and ill-intended by not giving pain medications in a reasonable period of time.
• The place was noisy and the workers were loud, causing distress to the patient.
• The care at the facility was poor and the nursing staff avoided taking care of resident's needs.
• The director of nursing covers for everyone and staff takes it out on the resident when complaints are made.
• There were lazy aides at the facility.
• The food given to a patient with congestive heart failure did not adhere to her dietary restrictions.
• The facility had a strong smell of urine and stool throughout, indicating poor cleanliness.

Review

Woodhaven Care Center seems to be facing severe criticism from several individuals who have had personal experiences with the facility. The reviews highlight various concerns, including poor quality meals, inadequate nursing care, and unresponsive staff.

One common issue raised by multiple reviewers is the subpar food quality. One individual described their dinner as a "turkey club," which turned out to be nothing more than two plain bread slices and two turkey pieces. Such lackluster meals are disappointing and indicate a disregard for the residents' nutritional needs. It is disheartening that a facility tasked with providing care fails to ensure that even basic dietary requirements are met.

Furthermore, there are numerous complaints about the nursing staff's performance. Reviewers mention delayed response times when patients require assistance or medication, nurses being rude and ill-intended, and an overall lack of empathy towards patients' pain management. These instances reflect a severe lapse in professionalism and compassion on part of some nurses at Woodhaven Care Center.

The atmosphere within the facility also raises concerns. Several reviewers comment on the loud and noisy hallways, which disrupted their peace and ability to rest. Patients reported feeling ignored or neglected by staff members, exacerbating feelings of immobility and vulnerability. Inadequate response times for personal needs like help with bedpans further compound these issues.

Another critical aspect mentioned in the reviews is the lack of genuine concern from higher management regarding patient well-being. Some reviewers express frustration at how complaints went unanswered or were met with hostility from staff members who took it out on residents. This failure to address grievances effectively creates an environment where resident care takes a backseat.

While not all aspects of Woodhaven Care Center were criticized uniformly, such as rehabilitation services receiving praise, these positive elements do little to offset the overarching problems highlighted in these reviews. The cleanliness of the facility itself was called into question by multiple reviewers due to pervasive odors of urine and stool throughout different areas.

In summary, the reviews make it clear that Woodhaven Care Center falls significantly short in providing adequate care and support for its residents. Concerns raised include poor dining options, unresponsive nursing staff, neglect of patient needs, and an overall lack of compassion and consideration. These criticisms should be taken seriously to ensure that all residents receive the level of care they deserve. Improvement in various areas, such as quality meals, attentive nursing care, responding promptly to patient needs, and creating a cleaner environment are crucial steps towards enhancing the overall experience at Woodhaven Care Center.

Hospitals

• LifeCare Hospitals of Pittsburgh-Monroeville (0.1 miles)
• Forbes Regional Hospital (0.4 miles)
• Forbes Hospital (0.4 miles)
• Healthsouth Rehabilitation Hospital of Greater Pittsburgh (1.5 miles)
• UPMC McKeesport (7.4 miles)

Places of Worship

• North American Martyrs (0.3 miles)
• St Bernadette Catholic Church (1.9 miles)
• Mother of Sorrows Church (3.1 miles)
• Bridge City Church (3.6 miles)
• Saint Susanna (4.5 miles)
• Faith Community Church (4.7 miles)
• First Presbyterian Church of Edgewood (7.3 miles)

Physicians

• Greater Pittsburgh Orthopaedic Associates - Monroeville (0.5 miles)
• Orthopedic Specialists Of UPMC (1.1 miles)
• Children's Community Pediatrics - Monroeville Pediatric Associates (1.5 miles)
• Premier Medical Associates (1.9 miles)
• Joseph J Stuckert II, MD (2.1 miles)
• UPMC Physican Services (2.3 miles)
• Partners in health- Level Green (2.9 miles)

Parks

• Heritage Park (0.5 miles)
• Monroeville Community Park (1 miles)
• Townsend Park (4.5 miles)
• The Woods at Brandywine Community (6.3 miles)
• Irwin Park (6.6 miles)
• Filmet Park (7.1 miles)
• Renziehausen Park (7.8 miles)

Restaurants

• Denunzio's Italian Restaurant (0.7 miles)
• Domino's Pizza (0.9 miles)
• Gateway Grill (1 miles)
• Max & Erma's (1.2 miles)
• Mad Mex (1.5 miles)
• Chick-Fil-A (1.6 miles)
• Chipotle Mexican Grill (1.6 miles)

Cafes

• Starbucks (1.5 miles)
• Panera Bread (1.5 miles)
• First Watch - Murrysville (2.4 miles)
• Parkside Cafe (6.7 miles)
• Starbucks (7.6 miles)
• Panera Bread (7.7 miles)

Pharmacies

• Rite Aid (1.6 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.3 miles)
• Rite Aid (3.6 miles)
• Walgreens (4.1 miles)
• Rite Aid (4.4 miles)