Harmony Physical Rehabilitation

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  • Interior

    An elegantly designed interior featuring colorful stained glass windows and a wooden table with decorative elements.
  • Decor

    A cozy living room setup featuring comfortable chairs and a sofa, illuminated by soft lamp light.
  • Building

    A modern building featuring an orange facade and large windows, showcasing a welcoming entrance.
  • Bedroom

    A spacious, well-lit hospital room featuring a bed and seating area.
  • Windows

    A brightly lit hallway featuring large stained glass windows that create intricate patterns of light and shadow on the floor.
  • Dining

    A cozy dining area with a neatly set table and comfortable chairs, perfect for a meal.
  • Kitchen

    A modern kitchen featuring a well-equipped space with a countertop and bar stools.
  • Natural Light

    A stylish interior featuring a grand piano beside a stone and wood wall, showcasing modern architectural design.
  • Exercise Equipment

    A spacious therapy room equipped with various rehabilitation tools and a warm, inviting atmosphere.
  • Workspace

    A spacious and brightly lit room designed for various activities, featuring tables, chairs, and colorful items.

Harmony Physical Rehabilitation

4365 Northern Pike, Monroeville, PA 15146

For more information about senior living options: (844) 490-3973

3 from 25 reviews
5 stars
10
4 stars
2
3 stars
1
2 stars
1
1 stars
11

Skilled Nursing Facility

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    Overall Review of Harmony Physical Rehabilitation

    Pros

    • pro One reviewer said the father received great care after surgery, with staff treating him with kindness and respect.
    • pro The therapy department was awesome, with Erica and Mike handling concerns well.
    • pro Joi was described as a joy who truly loves her job and treats residents with dignity and respect.
    • pro The physical and occupational therapy teams were awesome.
    • pro A reviewer noted that the mom liked it there and would miss it.
    • pro The nursing staff was great and the facility was clean and well-maintained.

    Cons

    • pro Harmony Rehabilitation is described as a terrible facility to send a loved one, with neglectful care and hard-to-find staff.
    • pro It allegedly took over an hour to answer a call bell, forcing the family to search the building for a nurse.
    • pro The facility's negligence allegedly nearly caused a family member to die, with paramedics puzzled by the delay.
    • pro A doctor reportedly said there was no pneumonia, but the hospital radiologist found severe pneumonia, leading to a four-day hospitalization.
    • pro An aide allegedly changed and dressed the patient but did so incorrectly, leaving them in only a shirt for transport.
    • pro Staff reportedly wear street clothes and do not seem to ensure residents' safety or well-being.
    • pro The social worker is described as a joke and as discussing HIPAA protected information in front of others.
    • pro Some nurses were rude to a patient and shouted at her roommate; they also contradicted or ignored medical guidance from physical therapy.
    • pro The discharge nurse allegedly never contacted the patient or family.
    • pro The facility is accused of prioritizing money, being a "ghost town," and possibly inflating staffing ratings.
    • pro There was an incident where a patient was moved to another room without any notification.
    • pro A patient waited for help for hours and then fell, injuring themselves.
    • pro The social worker Juliana Frick is deemed incompetent and lazy, failing to handle insurance, Medicaid/Medicare, and transfers.
    • pro A patient's roommate died after delays in care, illustrating neglect and dangerous conditions.
    • pro The overall tone urges readers not to send loved ones to this center.

    Review

    A wide range of experiences has been shared about Harmony Rehabilitation, painting a complex picture of care that many feel oscillates between commendable moments and troubling neglect. On one end, family members describe facilities that look nice on the surface, with comfortable rooms and pleasant building amenities, and they praise therapists and some nurses who treated their loved ones with genuine kindness. On the other end, there are relentless stories of delayed responses, insufficient staffing, and serious safety concerns that left families frightened and frustrated. Taken together, the reviews reveal a facility that can feel like two different places depending on the day and the staff member you encounter.

    Several accounts center on persistent safety and responsiveness issues. One family member recalls an hour-plus delay after pressing a call bell, during which they had to wander the building in search of a nurse, with their loved one growing worse in the meantime. In another harsh example, a patient in Harmony's care was moved to the hospital after a cascade of problems - no proper monitoring, an inability to secure assistance when needed, and a chain of miscommunications that culminated in a serious hospitalization. Related complaints describe a pattern of missed calls, unattended needs, and even situations where a patient was left in bed with critical items out of reach, creating risk for spills, dehydration, or harm. Several reviews point to an overtaxed staff that cannot be everywhere at once, leaving residents to fend for themselves or rely on luck for timely help.

    The quality of care is also cast in the light of staff behavior and professional standards. A number of reviewers mention that aides and nurses sometimes arrived in street clothes, or were not vigilant about basic safety and comfort, such as ensuring residents are clothed appropriately for transport or care. The social work staff emerges as a particular point of contention in multiple reviews: one reviewer mentions a social worker who publicly shared protected information in front of others, and another specifically condemns Juliana Frick as incompetent and lazy for mishandling insurance questions, Medicaid/Medicare transfers, and discharge planning. The frustration here centers on communication, accountability, and the sense that administrative tasks - especially those involving transitions to other facilities - are not being managed reliably, leaving families to navigate complex systems largely on their own.

    Amid the criticisms, there are clearly positive notes that some families hold dear. A father's recovery after surgery is described as excellent, with a nice room, a caring atmosphere, and staff who were consistently kind and respectful, as well as ongoing communication with family members. The therapy department is singled out by several reviewers as especially effective and supportive; Erica and Mike are repeatedly praised for handling concerns well, and the physical and occupational therapy teams are described as providing excellent care that contributed to meaningful improvements. A number of aides and nurses - named individuals such as Joi, Joie or Joi the aide, and other team members - are praised for their warmth, dignity, and patient-centered approach, and some residents say they would miss the people who made their stay more bearable or even enjoyable.

    Behind the positive stories, there are still sharp warnings from families who witnessed staffing gaps and inconsistent care. One review highlights a floor with only one nurse and one aide for an entire crowd of patients, a situation that inevitably leads to delayed assistance and missed meals or basic needs. Another lament points to a discharge process that never materialized properly - no one followed up with the patient or family, and the hospital transfer information never reached the next facility as it should have. A different review emphasizes the emotional toll of poor communication: a social worker who failed to clearly explain insurance and transfers left families scrambling, ultimately undermining trust in the facility. These experiences collectively underscore how quickly good intentions can be undermined by systemic shortcomings such as understaffing, unclear processes, and inconsistent follow-through.

    Finally, the reviews emphasize a troubling pattern of patient harm and perceived neglect that has left some families convinced Harmony is not the right place for their loved ones. Accounts describe patients being ignored for extended periods, a patient who fell when attempting to get to the bathroom after being unable to reach help, and even the death of a roommate after a delayed emergency response. A few reviewers explicitly challenge the facility's five-star staffing claims, suggesting numbers are inflated or not reflective of on-the-ground realities. In contrast to this stark cautionary narrative, others acknowledge improvements or moments of genuine care, but the weight of experiences cited paints Harmony as a place where safety, consistency, and compassionate, vigilant oversight can vary dramatically from day to day and person to person.

    In sum, Harmony Rehabilitation surfaces a spectrum of experiences that range from moments of excellent therapeutic care and compassionate staff to deeply troubling episodes of neglect, miscommunication, and safety risk. Families describe caring professionals who elevate the experience and deliver real progress, alongside others who feel overwhelmed by staffing shortages, slow response times, and administrative lapses that interfere with basic needs and critical transitions. The overarching takeaway is a call for substantial improvements in staffing levels, reliability of response, and clearer, more accountable communication - especially around discharge planning and cross-facility transfers - so that the better moments can be consistently replicated and the troubling ones can be prevented.

    Features

    Housing

    • 25 resident community capacity 25 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harmony Physical Rehabilitation in Monroeville, PA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. Our fully furnished apartments provide a comfortable and homelike atmosphere, with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Residents can enjoy delicious meals in our dining room with restaurant-style dining or prepare their own meals in the kitchenette provided in each apartment.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer specialized assistance for those with diabetes diet requirements and can accommodate special dietary restrictions. Medication management is provided to ensure residents are taking their medications properly.

    At Harmony Physical Rehabilitation, we prioritize the mental wellness of our residents. Our mental wellness program focuses on providing activities and support to promote emotional well-being. Resident-run activities and scheduled daily activities offer opportunities for social engagement and stimulation.

    Convenience is key at our community, with three cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located nearby. Move-in coordination services help ease the transition into our community.

    Whether you need short-term rehabilitation or long-term care, Harmony Physical Rehabilitation provides a supportive environment where you can receive personalized care while enjoying a range of amenities and nearby attractions.

    Videos

    Nearby Places of Interest

    Restaurants

    • Domino's Pizza (0.4 miles)
    • Denunzio's Italian Restaurant (0.4 miles)
    • Gateway Grill (0.5 miles)
    • Max & Erma's (0.5 miles)
    • Mad Mex (1 miles)
    • Chick-Fil-A (1 miles)
    • Chipotle Mexican Grill (1.1 miles)

    Hospitals

    • Forbes Hospital (0.5 miles)
    • Forbes Regional Hospital (0.6 miles)
    • LifeCare Hospitals of Pittsburgh-Monroeville (0.8 miles)
    • Healthsouth Rehabilitation Hospital of Greater Pittsburgh (1.2 miles)
    • UPMC McKeesport (8 miles)

    Places of Worship

    • North American Martyrs (0.8 miles)
    • St Bernadette Catholic Church (1.3 miles)
    • Mother of Sorrows Church (3.2 miles)
    • Bridge City Church (3.8 miles)
    • Saint Susanna (3.8 miles)
    • Faith Community Church (4.1 miles)
    • First Presbyterian Church of Edgewood (7.2 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Panera Bread (1 miles)
    • First Watch - Murrysville (2.5 miles)
    • Parkside Cafe (7 miles)

    Physicians

    • Greater Pittsburgh Orthopaedic Associates - Monroeville (0.9 miles)
    • Children's Community Pediatrics - Monroeville Pediatric Associates (1.1 miles)
    • Orthopedic Specialists Of UPMC (1.3 miles)
    • Premier Medical Associates (1.8 miles)
    • Joseph J Stuckert II, MD (1.8 miles)
    • UPMC Physican Services (2.2 miles)
    • Dr Hahalyak One Franklin Centre (3.1 miles)

    Pharmacies

    • Rite Aid (1.1 miles)
    • CVS Pharmacy (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Rite Aid (1.9 miles)
    • Rite Aid (3.5 miles)
    • Rite Aid (3.5 miles)
    • Walgreens (4.3 miles)

    Parks

    • Heritage Park (1.4 miles)
    • Monroeville Community Park (1.5 miles)
    • Townsend Park (4.2 miles)
    • Filmet Park (7.1 miles)
    • The Woods at Brandywine Community (7.1 miles)
    • Rachel Carson Park (7.4 miles)
    • Irwin Park (7.5 miles)

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