Manorcare Health Services-Monroeville

Pros

• The occupational, physical, and rehab staff at the facility were described as wonderful and went above and beyond to help residents meet their goals.
• Many residents enjoyed the daily activities offered, such as coffee mornings and card-playing days, which provided opportunities for engagement and socialization.
• One reviewer expressed satisfaction with the cleanliness and care provided in certain areas of the facility, noting that some staff members were caring and professional.
• The physical therapists received positive feedback for their effectiveness in helping patients during rehabilitation.
• Several visitors appreciated the adequate condition of the rooms and found the overall atmosphere to be cooperative and supportive for residents' needs.

Cons

• The nursing home staff exhibited neglectful behavior, often leaving patients in dirty conditions and failing to respond promptly to emergency calls.
• Many residents reported feeling unheard and mistreated by the medical staff, who lacked compassion and proper communication skills.
• A family member expressed dissatisfaction with the facility's lack of cleanliness and proper care, resulting in injuries that went unreported.
• The overall care provided was mediocre, with lazy staff members and inadequate attention given to residents' needs.
• Patients experienced delays in receiving assistance and were often treated poorly if they voiced their concerns or complaints.
• Personal belongings were mishandled upon discharge, indicating a lack of respect for residents' property.
• Instances of serious infections and neglect raised red flags about the facility’s adherence to hygiene standards.

Review

The experiences shared in the reviews of various nursing home facilities, particularly Manor Care, expose a troubling landscape of care that has left many families dissatisfied and distressed. The accounts paint a picture of inadequate staffing, lack of attentiveness, and serious concerns regarding the safety and well-being of residents. Many family members reported alarming conditions that their loved ones endured while receiving care. From unclean clothing to neglectful responses to emergencies, the overwhelming sentiment from these accounts is one of failure in providing essential care for vulnerable individuals.

One family member detailed harrowing instances involving their loved one who was often found hanging out of bed in dirty clothes with wet diapers multiple times a week. This disturbing neglect extended to incidents where emergency buttons were pushed, yet assistance arrived only at the convenience of staff rather than being immediate as one would expect in such critical circumstances. Communication between staff and patients was notably absent or curt, further exacerbating feelings of isolation and helplessness among residents trying to convey their needs. These stories reflect a pattern where families felt forced into constant vigilance; they had to check on their loved ones frequently due to fears surrounding improper care.

Further adding to this narrative are accounts from residents who, despite identifying positive experiences with therapists during rehabilitation periods, recounted abysmal treatment from nursing staff. One poignant story centers on a 96-year-old man recovering from hip surgery; he quickly became disillusioned with the facility's night staff after experiencing poor responses to his calls for help during the night. The report highlights how such lapses not only affected patients' physical health but also took an emotional toll on them as they grappled with feelings of abandonment and frustration.

Another distressing case involved a family member who experienced severe injuries while under Manor Care’s supervision, which indicated potential negligence and mismanagement within the facility itself. Reports surfaced about unexplained bruises and scratches that raised serious questions regarding the level of oversight provided by caregivers tasked with ensuring resident safety. Families often learned about these issues only after it was too late — bringing to light systemic problems within the facility in handling incidents that could lead to more serious ramifications if left unexamined.

In contrast with these negative experiences, some reviewers noted aspects they appreciated about specific facilities like Manor Care — mentioning activities offered for residents or sufficient living arrangements — though even those positive remarks were often tempered by criticism regarding understaffing or operational inefficiencies during renovations that disrupted daily life for residents. Even when there was evidence of genuine care from certain staff members, it didn’t seem consistent across all shifts or departments. Such inconsistencies suggest more profound organizational issues hindering quality patient care.

Overall, what is striking throughout these narratives is a deep sense of betrayal felt by families who trusted these facilities with their loved ones’ wellbeing only to encounter systemic failures time and again. The chorus calling out against inadequacies begs others considering similar services to be wary and vigilant — emphasizing the need for regular visits at unexpected times to ensure proper treatment is being delivered consistently without fail. In such crucial moments where lives can hinge on quality care, maintaining pressure on these institutions may be necessary until improvements are realized across all levels within nursing homes like Manor Care and beyond.

As more families share their stories publicly through platforms detailing encounters at nursing homes, it becomes increasingly important for regulatory bodies to monitor conditions effectively and advocate for policy changes aimed at safeguarding vulnerable populations needing long-term care. It begs an undeniable question: How can we best protect those entrusted into the hands of caregivers charged with looking after them? Ensuring transparency regarding operations begins by hearing these real-life testimonies deeply embedded within community consciousness — reminding us all why compassion should always underpin caregiving venues dedicated toward supporting our aging populace.

Physicians

• Greater Pittsburgh Orthopaedic Associates - Monroeville (0.2 miles)
• Children's Community Pediatrics - Monroeville Pediatric Associates (0.9 miles)
• Joseph J Stuckert II, MD (1.5 miles)
• UPMC Physican Services (1.6 miles)
• Orthopedic Specialists Of UPMC (1.7 miles)
• Premier Medical Associates (2.4 miles)
• Partners in health- Level Green (3.5 miles)

Places of Worship

• North American Martyrs (0.4 miles)
• St Bernadette Catholic Church (1.3 miles)
• Mother of Sorrows Church (3.8 miles)
• Saint Susanna (3.9 miles)
• Faith Community Church (4.1 miles)
• Bridge City Church (4.2 miles)
• First Presbyterian Church of Edgewood (6.7 miles)

Hospitals

• Forbes Regional Hospital (0.5 miles)
• Forbes Hospital (0.5 miles)
• LifeCare Hospitals of Pittsburgh-Monroeville (0.6 miles)
• Healthsouth Rehabilitation Hospital of Greater Pittsburgh (0.9 miles)
• UPMC McKeesport (7.1 miles)

Restaurants

• Denunzio's Italian Restaurant (0.6 miles)
• Gateway Grill (0.6 miles)
• Domino's Pizza (0.7 miles)
• Max & Erma's (0.8 miles)
• Mad Mex (1 miles)
• Chick-Fil-A (1 miles)
• Chipotle Mexican Grill (1.1 miles)

Parks

• Monroeville Community Park (0.6 miles)
• Heritage Park (1.1 miles)
• Townsend Park (5 miles)
• Filmet Park (6.5 miles)
• The Woods at Brandywine Community (6.9 miles)
• Irwin Park (6.9 miles)
• Renziehausen Park (7.6 miles)

Cafes

• Panera Bread (1 miles)
• Starbucks (1 miles)
• First Watch - Murrysville (3 miles)
• Parkside Cafe (6.2 miles)

Pharmacies

• Rite Aid (1.1 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.7 miles)
• Rite Aid (2.9 miles)
• Rite Aid (3.9 miles)
• Walgreens (4.7 miles)