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Premier At Susquehanna For Nursing And Rehab in Millersburg, PA

Premier At Susquehanna For Nursing And Rehab is a nursing home community in Millersburg, PA.

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Premier At Susquehanna For Nursing And Rehab in Millersburg, PA

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  • Interior

    A cozy lounge area featuring green chairs, a television, and wooden cabinets.
  • Outdoors

    A peaceful view of a building surrounded by lush greenery and trees.
  • Decor

    A child sits with Santa Claus on stage, surrounded by festive decorations and flowers.
  • Building

    A view of a building featuring an American flag and surrounding trees.
  • Bedroom

    A simple bedroom featuring a dresser, television, and a large window allowing natural light.
  • Windows

    A dining area with red tablecloths and natural light from large windows.
  • Landscaping

    A beautiful rainbow arches across the sky after a refreshing rain shower.
  • Outdoor

    A joyful moment captured with the Easter Bunny, bringing smiles to children during a festive celebration.
  • Grass

    A group of children and adults lined up outside, enjoying a sunny day.

990 Medical Road, Millersburg, PA 17061

For more information about senior living options: (866) 208-4318

3.6 from 71 reviews
5 stars
37
4 stars
9
3 stars
5
2 stars
3
1 stars
17

Overall Review of Premier At Susquehanna For Nursing And Rehab

common 9 reviews mention this

Food quality comes up often

Residents and families mention the quality of the food, both positively and negatively.

Several reviews describe the meals as good, including praise for specific meals and a general sense that the food compares well to other institutional settings. Dining also comes up in the context of liking what residents are offered, along with the feeling that meals can be a bright spot. At the same time, some reviewers report the food quality is poor and criticize items being served.

  • A dining area with red tablecloths and natural light from large windows.
common 6 reviews mention this

Activities reduce boredom

Residents regularly participate in organized activities and community-style events.

Multiple reviews mention activities as a consistent part of life here, including planned entertainment and events the community holds. Families also describe staff encouraging residents to get involved and enjoying the outings and themed celebrations. Reviews that focus on day-to-day quality also point to activity programming as a factor in keeping residents engaged.

caveat 10 reviews mention this

Care varies by experience

Reviewers describe large differences in how well daily care is provided.

On the positive side, some residents and families report regular bathing and attentive nursing, along with therapy progress for rehab patients. A number of other reviews, however, describe missed communication, neglect, and staff behavior problems that affected safety and comfort. Taken together, residents appear to experience care differently depending on staff coverage and follow-through.

caveat 5 reviews mention this

Cleaning and maintenance concerns

Some reviews raise serious concerns about the facility’s cleanliness and upkeep.

Several reviewers mention unpleasant odors and visible maintenance issues, including damage in the building and pest problems. Others describe cleanliness lapses, such as dust or dead bugs remaining over time, and complaints about how the environment is managed. These concerns directly affect the comfort families expect during a loved one’s stay.

caveat 6 reviews mention this

Communication is inconsistent

Communication issues and unreturned calls show up in multiple reviews.

Some reviewers report that phones are not answered, that access on arrival can be difficult, or that they have to be persistent to get basic updates. Others describe not being notified about important changes, or feeling that planning and follow-through were lacking. While a few families say they are kept informed, these complaints suggest inconsistent responsiveness.

common 4 reviews mention this

Therapy support is praised

Rehab and therapy are described as effective by multiple reviewers.

Several reviews mention strong rehab outcomes, including progress toward mobility and help after major injuries or surgeries. Families also describe therapy teams as consistent and focused on recovery, and some say the staff helped with discharge routines and care explanations. The positive rehab feedback contrasts with other reviewers who focus more on gaps in day-to-day care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 194 resident community capacity 194 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Fresenius Medical Care (0.2 miles)

Physicians

  • PinnacleHealth FamilyCare Millersburg (0.2 miles)
  • Orthopedic Institute of Pennsylvania (0.6 miles)
  • Millersburg Family Practice Center (1 miles)
  • Heartstream Resources (2.7 miles)
  • Fetterolf Dental Medicine (4.4 miles)
  • Pinnacle Health Medical Services (7.2 miles)
  • Newport Family Practice (9.8 miles)

Places of Worship

  • Hillside Christian Fellowship (0.8 miles)
  • Mormon Church (0.8 miles)
  • Queen of Peace Catholic Church (0.9 miles)
  • Retha's Angels Disaster Relief (2 miles)
  • Free Grace Church (2.6 miles)
  • Zion Stone Valley Church (8.3 miles)
  • Zion Arbogast Lutheran Church (9.6 miles)

Restaurants

  • Schianos Italian Restaurant And Pizzeria (0.9 miles)
  • Swing at Lykens Valley Golf Course (2.8 miles)
  • Old Trail Tavern (4.3 miles)
  • Country Fresh Onions (5.1 miles)
  • Dreamers Ice Cream & Subs (6.9 miles)
  • Doughboy's Pizzeria (7.1 miles)
  • Burger King (7.4 miles)

Pharmacies

  • Millersburg Pharmacy (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Network Rx (2.8 miles)
  • Rite Aid (6.8 miles)
  • Rite Aid (9.4 miles)
  • Shade Mountain Pharmacy (12.3 miles)
  • R X Shoppe (13.4 miles)

Cafes

  • Peace of Mind Cafe (1.3 miles)
  • Shine Coffee Company (2.5 miles)
  • Greystone Public House (16.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (2 miles)
  • The Middle Of The Woods (7.9 miles)
  • U-Haul Neighborhood Dealer (8.3 miles)

Parks

  • Fort Halifax (5.2 miles)
  • Pillow Carnival Grounds (10 miles)
  • Millerstown Community Park (10.3 miles)
  • East Newport Playground (10.7 miles)
  • Oliver Township Community Township (10.7 miles)
  • Veterans Memorial Park (10.7 miles)
  • Detwieler Park (11.1 miles)

Frequently Asked Questions

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