Premier At Susquehanna For Nursing And Rehab

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  • Interior

    A cozy lounge area featuring green chairs, a television, and wooden cabinets.
  • Outdoors

    A peaceful view of a building surrounded by lush greenery and trees.
  • Decor

    A child sits with Santa Claus on stage, surrounded by festive decorations and flowers.
  • Building

    A view of a building featuring an American flag and surrounding trees.
  • Bedroom

    A simple bedroom featuring a dresser, television, and a large window allowing natural light.
  • Windows

    A dining area with red tablecloths and natural light from large windows.
  • Landscaping

    A beautiful rainbow arches across the sky after a refreshing rain shower.
  • Outdoor

    A joyful moment captured with the Easter Bunny, bringing smiles to children during a festive celebration.
  • Grass

    A group of children and adults lined up outside, enjoying a sunny day.

Premier At Susquehanna For Nursing And Rehab

990 Medical Road, Millersburg, PA 17061

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff included some genuinely caring and kind individuals who made a positive impact on the residents' experiences.
  • pro The rehabilitation program was excellent, with therapists being consistent and persistent in their plans for recovery.
  • pro After persistent advocacy, the facility began to provide better quality care to residents.
  • pro Some employees demonstrated genuine compassion towards the residents, making the overall experience more bearable.
  • pro The facility offered effective support that helped the mother regain her ability to walk and return home after her hip injury.

Cons

  • pro The facility has small rooms with old furniture and very small televisions, indicating a lack of modernization.
  • pro Staff members often forget that residents are people who didn’t choose to be placed there, leading to a lack of empathy in care.
  • pro The facility frequently smells of body odors due to residents not being cleaned promptly.
  • pro Wound care instructions from the wound clinic are not consistently followed by nursing staff.
  • pro Basic needs require persistent advocacy, suggesting inadequate initial response from the staff.
  • pro There is a long wait for room changes, causing dissatisfaction among residents wanting better accommodations.
  • pro The overall experience lacks confidence in providing quality care when loved ones are left unattended.
  • pro Some staff members do not seem to show appreciation for the demanding hours they work, impacting their morale and quality of care.

Review

The following article synthesizes two detailed reviews of a long-term care and rehabilitation facility, shedding light on both the challenges faced by residents and their families, and the instances of compassionate care that emerged in a difficult environment.

In recent assessments, it has come to light that one resident is expressing significant concerns about the accommodations and overall quality of care provided at the facility. This individual has articulated a pressing need for a larger bed—a request made multiple times—indicating dissatisfaction with the current living arrangements. The request for increased access to showers has also been noted; despite claims related to COVID-19 protocols, many believe that adequate disinfecting practices could allow for this basic necessity to be met without endangering anyone's health. It is understood that staffing shortages have compounded these issues, yet residents’ fundamental needs must still be prioritized.

Another critical aspect highlighted in these reviews pertains to food services and nutritional support. Both reviewers pointed out deficiencies in meal quality, suggesting that improvements are needed to ensure residents receive balanced and appetizing options. Furthermore, there seems to be a communication gap when it comes to medical information: one resident recounted receiving new medications without adequate explanations regarding their purpose or side effects, which was particularly concerning during instances such as blood transfusions where transparency is crucial for comfort and safety.

Beyond care protocols, the physical environment of the facility deserves attention as well. The structure itself is described as outdated—rooms are small with antiquated furniture and television sets barely suitable for modern standards. Residents like the one who wishes for a room by a window exemplify the longing for an enhanced living experience that facilitates engagement with nature even from indoors. This desire illustrates broader sentiments of confinement felt within such facilities, especially during prolonged stays.

One reviewer reflected on their personal experience with their mother’s rehabilitation post-hip fracture. While they initially encountered hurdles in securing basic care—requiring persistent advocacy—the situation did improve over time as certain staff began responding more effectively to residents' needs. However, they expressed concerns over cleanliness and personal hygiene practices within the facility; unpleasant odors due to insufficient respondent cleaning routines were common complaints among reviewers. Furthermore, adherence to wound care instructions, pivotal in ensuring resident well-being, appeared inconsistent among nursing staff.

Despite notable shortcomings—most prominently related to staffing conditions leading to burnout—the therapy program received high praise from both reviewers. In particular, therapists were commended for their dedication and commitment toward patient recovery; one reviewer emphasized how their mother's rehabilitation team persistently engaged her until she regained mobility sufficient enough to return home after being bedridden for five weeks prior.

Ultimately, while glimpses of diligent care exist within this facility thanks in part to some dedicated employees striving tirelessly against considerable odds, systemic issues remain pervasive enough that neither reviewer felt entirely comfortable recommending the institution unequivocally. Families looking into long-term care options may wish to tread cautiously here; although moments of compassion can make difficult experiences bearable, it may not be advisable to place complete faith in unattended supervision within this particular setting given its myriad challenges.

Features

Housing

  • 194 resident community capacity 194 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Premier At Susquehanna For Nursing And Rehab in Millersburg, PA is an assisted living community that provides a wide range of amenities and care services for its residents. The community offers a beauty salon where residents can receive professional hair and nail services. Residents can enjoy their favorite shows through cable or satellite TV in the comfort of their own rooms. Community-operated transportation is available for those who need assistance getting around town or attending appointments.

A computer center is provided for residents to stay connected with family and friends online. The dining room offers restaurant-style dining where delicious meals are served. Fitness enthusiasts can stay active in the fitness room equipped with exercise equipment. The community is fully furnished, ensuring that residents have everything they need to feel comfortable.

For entertainment, there is a gaming room where residents can play games and have fun with fellow residents. A beautiful garden provides a peaceful outdoor space for relaxation and enjoyment. Housekeeping services are provided to ensure that common areas and resident rooms are kept clean and tidy.

Residents have access to kitchenettes where they can prepare snacks or light meals. Move-in coordination is available to assist new residents during the transition process. Private bathrooms offer convenience and privacy for each resident. A small library allows residents to indulge in their love of reading.

Telephone services are available for easy communication with loved ones. Non-medical transportation arrangements are made for residents who need assistance with transportation needs such as shopping trips or social outings. Transportation to doctors' appointments is also provided.

The wellness center offers various programs aimed at maintaining mental wellness and overall well-being of the residents. Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected digitally.

Care services offered include 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, special dietary restrictions such as diabetes diet, meal preparation and service, and transportation arrangements.

The community offers a range of activities to keep residents engaged and entertained. Concierge services are available to assist residents with any special needs or requests. Fitness programs are offered for those who want to stay active and maintain a healthy lifestyle. Planned day trips and scheduled daily activities offer opportunities for socialization and exploration. Resident-run activities encourage engagement and participation from the residents themselves.

Premier At Susquehanna is conveniently located near various amenities, including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents easy access to necessary services and provides convenience for their daily lives.

Nearby Places of Interest

Hospitals

  • Fresenius Medical Care (0.2 miles)

Physicians

  • PinnacleHealth FamilyCare Millersburg (0.2 miles)
  • Orthopedic Institute of Pennsylvania (0.6 miles)
  • Millersburg Family Practice Center (1 miles)
  • Heartstream Resources (2.7 miles)
  • Fetterolf Dental Medicine (4.4 miles)
  • Pinnacle Health Medical Services (7.2 miles)
  • Newport Family Practice (9.8 miles)

Places of Worship

  • Hillside Christian Fellowship (0.8 miles)
  • Mormon Church (0.8 miles)
  • Queen of Peace Catholic Church (0.9 miles)
  • Retha's Angels Disaster Relief (2 miles)
  • Free Grace Church (2.6 miles)
  • Zion Stone Valley Church (8.3 miles)
  • Zion Arbogast Lutheran Church (9.6 miles)

Restaurants

  • Schianos Italian Restaurant And Pizzeria (0.9 miles)
  • Swing at Lykens Valley Golf Course (2.8 miles)
  • Old Trail Tavern (4.3 miles)
  • Country Fresh Onions (5.1 miles)
  • Dreamers Ice Cream & Subs (6.9 miles)
  • Doughboy's Pizzeria (7.1 miles)
  • Burger King (7.4 miles)

Pharmacies

  • Millersburg Pharmacy (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Network Rx (2.8 miles)
  • Rite Aid (6.8 miles)
  • Rite Aid (9.4 miles)
  • Shade Mountain Pharmacy (12.3 miles)
  • R X Shoppe (13.4 miles)

Cafes

  • Peace of Mind Cafe (1.3 miles)
  • Shine Coffee Company (2.5 miles)
  • Greystone Public House (16.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (2 miles)
  • The Middle Of The Woods (7.9 miles)
  • U-Haul Neighborhood Dealer (8.3 miles)

Parks

  • Fort Halifax (5.2 miles)
  • Pillow Carnival Grounds (10 miles)
  • Millerstown Community Park (10.3 miles)
  • East Newport Playground (10.7 miles)
  • Oliver Township Community Township (10.7 miles)
  • Veterans Memorial Park (10.7 miles)
  • Detwieler Park (11.1 miles)

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