Stonebridge Health & Rehabilitation Center

Pros

• The rehab unit at Stonebridge was praised for encouraging residents while respecting their moods, providing a positive experience during recovery.
• The administrative staff did an excellent job matching residents with compatible roommates, fostering supportive relationships.
• The activities coordinator was noted for going above and beyond to keep residents engaged and entertained with various activities, including social events and outings.
• Residents enjoyed the clean environment and quality food offered at the facility, enhancing their overall experience.
• The staff was described as polite, friendly, caring, and knowledgeable, contributing to a positive atmosphere for both residents and their families.
• Many visitors appreciated the proactive response of staff to concerns during their stay, highlighting an improvement in service compared to past experiences.
• The facility provided a variety of activities and outings that kept residents active and stimulated, adding value to their time spent there.
• Stonebridge was seen as a desirable place of care by reviewers who had personal experiences with family members there, recommending it highly based on those experiences.

Cons

• The facility has high turnover rates and terrible administration, leading to poor management and care.
• A friend's experience highlighted a lack of proper management, resulting in inadequate supplies like ginger ale for over a week.
• Staff were described as condescending and unresponsive to concerns, particularly in the front office.
• There were instances of residents being forced to attend rehab sessions even when they felt unwell.
• Reports of unsatisfactory cleanliness included a resident sitting in dirty sheets, raising concerns about hygiene practices.
• There have been multiple claims of theft, with personal belongings disappearing from residents' rooms.
• Residents experienced neglectful care, such as not receiving drinks during the night and developing bedsores due to insufficient turning routines.

Review

Stonebridge Health & Rehab Center has garnered a mix of reviews from families and individuals who have experienced its services firsthand. For some, the facility evoked positive reflections, highlighting its supportive staff and engaging activities. Others voiced serious concerns regarding management, staffing issues, and overall quality of care. A closer examination reveals the complexities and challenges faced by this skilled nursing facility.

One of the prevailing themes among those who had positive experiences was the quality of care provided during rehabilitation. Many reviewers praised the rehab unit for its encouraging atmosphere, where residents received personalized attention that respected their individual moods and needs. The staff was often described as friendly and accommodating, creating a welcoming environment that helped residents regain their strength after significant health challenges. Remarkably, one user noted that their loved one returned home stronger after just a few weeks at Stonebridge, enjoying various activities such as live music and social games that made her stay feel vibrant and engaging.

However, contrasting feedback indicated that there may be systemic issues affecting the consistency of care across different units within Stonebridge. Long-term residents reported experiencing difficulties with management and communication between families and administrative staff. One reviewer expressed dissatisfaction with a perceived decline in service quality over time, identifying poor attitudes from front office personnel and a lack of responsiveness to concerns regarding resident welfare. This review highlighted an unfortunate disconnect between patient expectations during skilled nursing stays compared to hospital care or private home situations.

In addition to variations in staff behavior, several reviewers raised concerns about understaffing and high turnover rates among employees. Families expressed feelings of frustration when they noticed lapses in basic daily care—instances where patients were left in soiled bedding for extended periods or not attended to promptly during emergencies were troubling reports echoed by multiple users. Some even went as far as suggesting that certain workers lacked fundamental empathy toward residents experiencing vulnerability due to age or disability issues.

The narratives from family members also revealed how these deficiencies led to distressing incidents involving personal belongings disappearing—ranging from jewelry to stuffed animals—that compounded their emotional strain while providing care for loved ones. Such experiences undermined trust in the facility's ability to safeguard not only the physical well-being but also the emotional security of its residents.

Despite these criticisms, some families maintained an appreciation for specific aspects of Stonebridge's operations—particularly food quality and cleanliness throughout common areas like dining facilities and bathrooms—but acknowledged that these positives were overshadowed by significant shortcomings related to organized management practices. The lively activities offered at Stonebridge felt meaningful; however, they sometimes fell short due to inadequate staffing levels which compromised engagement opportunities for all residents.

Ultimately, while Stonebridge Health & Rehab Center presents itself as a haven capable of providing effective rehabilitation services through joyful activities and nurturing staff interactions—its struggles with consistent management oversight underscored critical gaps within patient care delivery models evident through various reviews collected over time. It is clear that prospective residents' families should engage thoroughly with current evaluations while weighing options thoughtfully based on each individual's unique situation before choosing long-term care solutions for themselves or their loved ones at this facility.

Physicians

• Penn State Health Duncannon Outpatient Center Imaging and Lab (1.6 miles)
• PinnacleHealth FamilyCare Newport (6.3 miles)
• Newport Family Practice (6.6 miles)
• Urology of Central PA (6.6 miles)
• Perry Physicians PC (7.1 miles)
• Pinnacle Health Medical Services (8.1 miles)
• PinnacleHealth Good Hope Family Physicians (9 miles)

Places of Worship

• Asbury United Methodist Church (2.2 miles)
• Family Life Center (7.1 miles)
• Millerstown Mennonite Church (11.4 miles)
• Millerstown United Methodist Church (11.5 miles)
• Mormon Church (11.7 miles)
• Hillside Christian Fellowship (11.7 miles)

Restaurants

• 3B Ice Cream (2.4 miles)
• Red Rabbit Drive-In (3.3 miles)
• Ranch House Restaurant (4.3 miles)
• Burger King (5.8 miles)
• Hardee's (7.2 miles)
• Fire & Ice Smokeho (7.9 miles)
• Doughboy's Pizzeria (8.4 miles)

Transportation

• U-Haul Neighborhood Dealer (5.4 miles)
• The Middle Of The Woods (6.1 miles)
• U-Haul Neighborhood Dealer (11.3 miles)

Parks

• East Newport Playground (5.9 miles)
• Oliver Township Community Township (5.9 miles)
• Little Buffalo State Park (6.1 miles)
• Little Buffalo (6.6 miles)
• Veterans Memorial Park (6.6 miles)
• Detwieler Park (6.9 miles)
• Fort Halifax (9.2 miles)

Pharmacies

• Rite Aid (7 miles)
• Rite Aid (8 miles)
• Rite Aid (8.7 miles)
• CVS Pharmacy (10 miles)
• Rite Aid (10.1 miles)
• CVS Pharmacy (10.7 miles)
• Wegmans (10.7 miles)

Hospitals

• Post Acute Medical, LLC (9.1 miles)
• PinnacleHealth West Shore Hospital (9.3 miles)
• PinnacleHealth Fredricksen Outpatient Center (9.4 miles)
• West Shore Surgery Center (9.4 miles)
• UPMC Pinnacle West Shore (9.4 miles)
• Polyclinic Campus (11.9 miles)

Cafes

• Panera Bread (10.9 miles)
• Starbucks (10.9 miles)
• Starbucks (10.9 miles)
• Peace of Mind Cafe (11.1 miles)
• Idea Coffee At Walden (11.4 miles)