Overall Review of ProMedica Lebanon
caveat
7 reviews mention this
Response times and medication lapses
Several residents describe long waits for help and missed or late medication delivery.
Some reviews describe delayed response after call buttons are pressed, including waits that last about an hour or longer. A few also mention issues with medication timing, including not receiving meds at night or needing family or hospice teams to intervene. Other concerns include instances where staff reportedly did not follow care needs promptly, leaving families worried about basic safety and monitoring.
common
9 reviews mention this
Food is a mixed experience
Residents’ opinions on the food range from surprisingly good to very negative.
Several reviews say the food is good, with one person specifically comparing it favorably to other places. Others report the meals are disgusting or that the overall food quality is poor. A few also connect food comments to comfort during rehab, while the most critical reviews frame dining as part of broader dissatisfaction with care and cleanliness.
common
26 reviews mention this
Staff and therapy support
Residents frequently describe staff and therapy teams as helpful, caring, and supportive during rehab.
Across reviews, many people credit nursing staff, aides, and therapists for being kind and for helping them stay comfortable. Multiple residents also describe therapy as going well, with physical and occupational therapy mentioned in supportive terms. Even when other reviews are negative, others still highlight specific staff members by name and describe the rehab experience as improving over time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This area of Lebanon, Pennsylvania offers a variety of healthcare options including physicians, hospitals, and pharmacies within close proximity. The presence of Lebanon Valley Cancer Center and WellSpan Pediatric Medicine provides access to specialized medical care. In terms of dining options, residents can enjoy a mix of casual eateries such as Chipotle Mexican Grill and Friendly's. Additionally, there are several parks nearby like South Hills Park and Avon Playground for outdoor recreation. For entertainment, Regal Lebanon Valley theater is just a short drive away. Places of worship like Lebanon Valley Brethren Home provide spiritual support for those seeking a sense of community. Overall, this area offers convenient amenities and services for seniors looking to settle in the Lebanon region.
Physicians
- Allcare Family Health (0.1 miles)
- Lebanon Valley Cancer Center (0.2 miles)
- Balaci Alexandre DMD (0.2 miles)
- WellSpan Pediatric Medicine - Tuck Street (0.2 miles)
- WellSpan Radiation Oncology - WellSpan Sechler Family Cancer Center (0.2 miles)
- Fava & Maria Eye Associates (0.2 miles)
- Cornerstone Dermatology (0.2 miles)
Hospitals
- Valley View Surgical Center (0.2 miles)
- Gsh Dialysis (1 miles)
- Physician Hospital Organization (1.1 miles)
- Lebanon VA Medical Center (1.1 miles)
- Good Samaritan Health System (7.1 miles)
- Kcb Properties (7.6 miles)
- Good Samaritan Hospital Ambulatory Services Center (8.4 miles)
Restaurants
- Chipotle Mexican Grill (0.3 miles)
- Friendly's (0.5 miles)
- McDonald's (0.6 miles)
- South China Buffet (0.7 miles)
- Mick's All American Pub (0.9 miles)
- Down Town Lounge (1.4 miles)
- Snitz Creek Brewery (1.4 miles)
Pharmacies
- CVS Pharmacy (0.6 miles)
- Weis Markets Fuel (0.8 miles)
- Rite Aid (1 miles)
- WellSpan Pharmacy (1.1 miles)
- Rite Aid (1.5 miles)
- Loehle Pharmacy (1.9 miles)
- CVS Pharmacy (2.1 miles)
Parks
- South Hills Park (0.7 miles)
- South Sixth Street Playground (0.9 miles)
- Avon Playground (2.5 miles)
- Stoever's Dam Park (2.6 miles)
- Cleona Playground (3 miles)
- Jackson Recreational Park (5.8 miles)
Cafes
- Fresh Donuts (1.5 miles)
- The Bagel Rack (2 miles)
- Swatara Coffee Company (7.2 miles)
Theaters
- Regal Lebanon Valley (2.3 miles)
- Flagship Premium Cinemas Palmyra (8 miles)
Places of Worship
- Lebanon Valley Brethren Home (8.4 miles)