Overall Review of Manorcare Health Services - Lebanon
common34 reviews mention this
Staff kindness and support stand out
Residents and families frequently describe the staff as caring, respectful, and responsive.
Across many reviews, visitors and residents say the nursing team, therapists, and support staff are kind and treat people with dignity. Several reviewers also mention being able to get help with concerns and that staff work hard to keep patients comfortable. A smaller set of reviews contrast with this by describing rudeness or feeling unheard, but the more common theme is generally positive day-to-day interactions.
common12 reviews mention this
Rehabilitation therapy helps recovery
Multiple reviews credit physical and occupational therapy for meaningful progress.
Several reviews describe strong outcomes from rehab, including getting back to walking again or improving after hospital stays. Reviewers also single out therapists as competent and encouraging, saying sessions helped with strength and confidence. While a few commenters report therapy falling short or being inconsistent, overall the therapy experiences described skew positive.
caveat7 reviews mention this
Call-bell delays raise concerns
Some reviewers report long waits for the nurse call response.
A recurring complaint is that help was not reached quickly when residents used the call bell, with a few reviews describing waits of about an hour or longer. There are also accounts of delays with getting assistance to the bathroom or getting needs met on schedule. These issues are mentioned alongside broader concerns about understaffing in several of the same reviews.
caveat6 reviews mention this
Cleanliness is inconsistent, at times
Some reviews describe rooms and shared spaces as dirty or poorly maintained.
Several negative reviews mention cleanliness problems such as dirty bathrooms, unclean bedding, or reports of waste left in shared areas. A few reviewers also describe their loved one not being bathed for days. The facility is also described as clean in other reviews, so cleanliness seems to vary by experience and visit.
common6 reviews mention this
Food receives mixed feedback
Residents describe dining both positively and negatively.
Some reviewers say the food is good and that residents can make choices, and one mentions meal satisfaction alongside overall care. Other reviews strongly criticize food quality and timing. The community also offers restaurant-style dining and supports special dietary needs, which aligns with how dining shows up in the reviews for both satisfaction and specific restrictions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
159 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Harrisburg International (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Lebanon, Pennsylvania, offers a convenient and diverse range of amenities that cater to senior living needs. With multiple physicians' offices nearby, including dermatology, ENT, and diabetes specialists, as well as a hospital and surgical center within close proximity, residents can easily access healthcare services. There are also several pharmacies located within a short distance for medication needs. In terms of dining options, there are fast casual restaurants like Chipotle Mexican Grill and Friendly's, providing convenient dining choices. For leisure activities, parks such as South Hills Park and playgrounds like South Sixth Street Playground offer opportunities for outdoor recreation. Additionally, there are cafes for socializing with friends over coffee and local theaters for entertainment purposes. Overall, this part of Lebanon provides a well-rounded community with essential services and recreational options for seniors seeking a comfortable place to reside.
Physicians
Cornerstone Dermatology (0.1 miles)
Melnick, Moffitt & Mesaros ENT Associates (0.1 miles)
Allcare Family Health (0.2 miles)
Lebanon Valley Cancer Center (0.2 miles)
Fava & Maria Eye Associates (0.2 miles)
Priority Care (0.2 miles)
LG Health Physicians Diabetes and Endocrinology Lebanon (0.2 miles)
Restaurants
Chipotle Mexican Grill (0.2 miles)
Friendly's (0.4 miles)
McDonald's (0.4 miles)
South China Buffet (0.5 miles)
Mick's All American Pub (0.8 miles)
Down Town Lounge (1.5 miles)
Snitz Creek Brewery (1.5 miles)
Hospitals
Valley View Surgical Center (0.2 miles)
Gsh Dialysis (1.1 miles)
Lebanon VA Medical Center (1.2 miles)
Physician Hospital Organization (1.2 miles)
Good Samaritan Health System (7.2 miles)
Kcb Properties (7.5 miles)
Good Samaritan Hospital Ambulatory Services Center (8.3 miles)
Manorcare Health Services - Lebanon on seniors.fyi includes 8 photos including images showing interior, exercise equipment, bedroom, healthcare, gym, exercise room, hallway, lights, and more.
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