Cedar Haven Healthcare Center in Lebanon, PA
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Information last verified:
590 South Fifth Avenue, Lebanon, PA 17042
For more information about senior living options: (844) 490-3973
The staff at Cedar Haven are great and very helpful. Cedar Haven provides excellent rehab services and its social services team is amazing to work with. The facility is wonderful, and the upper management is amazing, passionate, and caring. The staff are excellent, professional, and compassionate toward residents. Cedar Haven offers well-organized wellness events and provides valuable information and resources. Theresa and Donna, along with the nursing department, contribute wonderful hospitality and a positive attitude toward residents and visitors. The grounds and rooms are beautiful and well-kept, creating a home-like environment. The Cedar Haven team consistently goes above and beyond to meet residents' needs. The staff are friendly, attentive, and make families feel welcome and informed. The PT and rehab department help residents maintain dignity, independence, and purposeful living. Crystal provided a wonderful tour and exemplified strong, helpful customer service. Many families express long-term satisfaction with the care and compassion shown by Cedar Haven staff.
They described Cedar Haven as unsafe and neglectful, with staff only attending to their loved one after the family prompted them. They reported a breakdown in communication between doctors and floor staff, with families never receiving medical results. They claimed infections from bed sores, a urinary tract infection, dehydration, and delayed noticing these issues during the stay. They labelled the facility as the worst place for care and even called for it to be shut down due to safety concerns. They attributed poor care to understaffing, noting only a few workers trying to handle many residents. They observed that the facility can look nice on the surface while actual care was lacking, with nurses often on phones and slow to respond. They reported unsanitary conditions, including dried urine puddles and stool, with delays in cleaning after complaints. They criticized management as out of touch with front-line care and not seeing how things really are.Cedar Haven Healthcare Center in Lebanon, PA, is best suited for families seeking a warm, home-like environment with a strong rehabilitation program and active social engagement. It tends to work well for seniors who value therapy-driven recovery, structured activities, and accessible social services, including a capable social work presence. The facility appears strongest for short-term rehab after a medical setback or surgery, and for residents with dementia who rally around stable routines and attentive supervision. The care teams are repeatedly described as friendly, patient, and genuinely engaged, and the surroundings, clean, well-kept, and welcoming, support a sense of comfort. In short, this is a setting where healing, purpose, and relationship-building with staff are prioritized, and where visiting families often observe tangible warmth in daily interactions.
Alternatives should be seriously considered for families prioritizing airtight medical vigilance and consistently transparent communication. While many reviews applaud the staff’s professionalism and compassion, there are persistent accounts of missed milestones in care, slow responses to call bells, and fragile lines of communication between floor nurses and physicians. Not all residents experience the same outcomes, but there are credible reports of wounds, infections, dehydration, and delayed treatment that raise red flags for anyone with complex medical needs or fragile health. Families who cannot regularly oversee daily care or who require unwavering medical oversight, especially around wound care, medication management, and rapid escalation of concerns, may want to compare facilities with higher staffing ratios, stronger incident reporting, and clearer family communication channels. This is not a decision to take lightly; it demands verification of day-to-day routines on the floors most closely responsible for care.
On the positive side, Cedar Haven earns credibility for its people and programming. The staff are frequently described as professional, compassionate, and responsive to questions, with families praising the willingness to accommodate special requests. Rehab services are highlighted as a standout, with physical and occupational therapy playing a central role in helping residents regain function and independence. The environment is repeatedly praised for cleanliness, attractive interiors, and well-maintained grounds, while activities and social events create meaningful engagement beyond basic daily care. The presence of robust social work and care planning support helps families navigate placement, transitions, and ongoing needs. Taken together, these elements position Cedar Haven as more than a clinical facility, it often feels like a supportive, caring community that prioritizes resident dignity and purposeful living.
Yet the challenges cannot be ignored. A substantial thread of reviews centers on safety concerns and inconsistent staffing that undermine otherwise solid care. Reports that call buttons are ignored or responses delayed, coupled with gaps in medical follow-up and miscommunications between floor staff and physicians, point to fundamental coordination flaws. Several accounts describe wounds or infections that were not promptly recognized, contributing to health declines that could have been avoided with timelier intervention. Understaffing appears to exacerbate these issues, affecting meal service, assistance with feeding, and the overall pace of care. Dining logistics and food quality receive mixed feedback as well, suggesting room for improvement in mealtime coordination and individualized assistance during meals. These factors collectively create a sense of variability in resident experience that must be weighed carefully.
Weighing the positives against the negatives, the strongest offset comes from the facility’s culture, rehab strength, and community vibe, provided staffing remains reliable and problems are promptly surfaced and addressed. When frontline staff show up consistently, residents benefit from timely help, better wound care, and genuinely compassionate interactions that reinforce a sense of safety and belonging. The most serious red flags, neglect, communication breakdowns, and delayed medical responses, can erode the confidence built by a bright atmosphere and strong activities calendar. Families should demand concrete assurances: regular, visible nurse supervision, transparent documentation of wounds and health changes, a clear, updated care plan, and an explicit staffing model that covers evenings and weekends. An on-site tour focused on observing front-line care and asking pointed questions will reveal whether the promised quality translates into real practice.
In the end, families should align expectations with current realities. Cedar Haven can be an excellent choice for rehab-focused seniors who thrive on social activity, valued staff interactions, and a sense of home in daily life, especially when regular visits to monitor care are feasible. Those prioritizing unwavering medical oversight, consistent communications, and predictable staffing may want to look at alternatives or insist on stronger assurances before committing long-term. The prudent path is a thorough, candid assessment: walk the floors, speak with nurses on duty, review recent care and wound-management notes, and clarify the facility’s escalation process for concerns. If these checks reassure the family, Cedar Haven offers a warm, capable option that can deliver dignity, recovery, and belonging. If not, another community may better align with the standards of safety, transparency, and continuity desired.
324 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Harrisburg International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cedar Haven Healthcare Center in Lebanon, PA is a vibrant assisted living community that offers an array of amenities and care services to ensure residents' comfort and well-being.
The community features a beauty salon, where residents can indulge in pampering services. Each resident room is equipped with cable or satellite TV, allowing for entertainment and relaxation. Community-operated transportation is available for residents to easily access various destinations. A computer center provides the opportunity for residents to stay connected with loved ones through technology.
Dining experiences at Cedar Haven Healthcare Center are restaurant-style, offering delicious meals prepared by their skilled culinary team. Special dietary restrictions are accommodated to meet individual needs. The dining room creates a warm and social atmosphere for residents to enjoy their meals.
Residents have access to numerous areas for recreation and relaxation. A fitness room allows for physical exercise and wellness activities. The gaming room provides opportunities for friendly competition and fun. There is also a small library where residents can engage in reading and intellectual pursuits.
Outdoor space includes a garden where residents can appreciate nature or participate in gardening activities if desired. Wi-Fi/high-speed internet ensures residents can stay connected online while enjoying the community's modern amenities.
Care services at Cedar Haven Healthcare Center are comprehensive and designed to meet individual needs. With a 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures proper administration of medications, while special dietary restrictions are catered to maintain optimal health.
Enrichment programs focus on mental wellness, promoting emotional well-being among residents. Transportation arrangements are provided both for non-medical purposes as well as transportation to doctors' appointments when needed.
The community boasts an engaging social calendar filled with planned activities, fitness programs, resident-run activities, and scheduled daily activities that cater to diverse interests and preferences.
Cedar Haven Healthcare Center benefits from its prime location in Lebanon, PA. Close proximity to cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals provide residents with convenience and accessibility.
In summary, Cedar Haven Healthcare Center offers a comfortable and enriching assisted living community where residents can enjoy a range of amenities and care services tailored to their needs. With an emphasis on wellness and engagement, residents have the opportunity to flourish in a supportive environment.
Cedar Haven Healthcare Center is located at 590 South Fifth Avenue, Lebanon, PA 17042 in Lebanon County, Pennsylvania
Cedar Haven Healthcare Center on seniors.fyi includes 14 photos including images showing decor, trees, landscaping, interior, outdoor, gazebo, architecture, park, and more.
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Interior
Outdoors
Decor
Living Room
Architecture
Bedroom
Trees
Dining
Landscaping
Fireplace
Gazebo
Church
