25 S 9th Street, Lebanon, PA 17042
For more information about senior living options: (844) 490-3973
They love it here.
The place is a joke. The place is nasty and staff mock residents. No one answers the phone at the facility. Public safety and the state should intervene. It is unacceptable. It is an awful place. There is abuse and neglect, and the facility remains open.American House in Lebanon, PA is best suited for families operating on a tight budget who can provide or coordinate vigilant oversight and are willing to accept uneven staffing and potential safety concerns as part of the package. It may appeal to residents who value a sense of familiarity with certain caregivers and staff, but that positive dynamic does not translate into consistently reliable care without active family or advocate involvement. In short, this community is not a hands-off option; it requires proactive supervision and careful monitoring to be workable.
Families should seriously consider alternatives if safety, transparent communication, and dependable caregiving are non-negotiables. The strongest signals from reviewers center on neglectful treatment, abusive behavior, and a pattern of staff indifference toward residents. An inability to reach the facility by phone and calls for regulatory scrutiny further compound the sense that oversight and accountability are lacking. For anyone who expects timely responses to concerns, regular housekeeping and hygiene standards, and a therapeutic environment, other communities are likely to deliver a more predictable, safer experience.
The few positive comments in the mix lean toward a perceived warmth or familiarity with staff, but these sentiments are overwhelmed by the downbeat pattern described in the majority of experiences. Even when a caregiver's presence feels comforting, it cannot compensate for sustained issues such as abuse allegations, neglect, and a perceived neglect of basic resident welfare. In practical terms, warmth without safety and responsiveness is not a reliable foundation for long-term care. The risk/benefit calculation tilts decisively toward seeking stronger safeguards elsewhere.
The core pros - if they can be called pros - are essentially limited to personal connections that may exist with certain staff members or the prior association some residents or families have had with the building. Yet these potential advantages never elevate the overall risk profile above what families should tolerate in assisted living. The negative experiences - abuse claims, neglect, and nonresponsive administration - vastly overshadow any perceived comfort or familiarity. The mismatch between expectations and actual day-to-day operations makes this community a high-uncertainty choice, particularly for residents who require consistent oversight or have complex medical needs.
For families evaluating options, a disciplined due-diligence approach is essential. Recommend an unannounced multi-shift visit to observe staffing levels, resident interactions, and response times to call bells or questions. Request verbatim copies of the latest state inspection reports and any open investigations, and speak directly with residents and their families about their daily experiences. Probe staffing ratios, staff training on safety and abuse prevention, and the facility's process for handling complaints. If possible, verify the presence of an active ombudsperson or advocate who can help monitor care quality and escalate concerns promptly.
Bottom line: this community should be treated as a last-resort option unless decisive, verifiable improvements are demonstrated and sustained. Families prioritizing safety, dignity, and reliable communication will want to explore other options first and use American House Lebanon as a comparison point only after confirming strong safeguards are in place. If choosing this community, implement concrete, enforceable safeguards: establish a regular cadence of unscheduled visits, develop a dedicated care-coordination plan with written expectations, and secure explicit escalation pathways for any incident or concern. The objective is to ensure that oversight is constant, communication is transparent, and resident welfare remains the central priority, not an afterthought.
74 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Harrisburg International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The American House in Lebanon, PA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure residents' comfort and well-being. Our beautifully designed facility boasts a beauty salon, allowing residents to pamper themselves and maintain their personal style. Residents can enjoy their favorite TV shows with cable or satellite TV in their fully furnished apartments.
Transportation needs are taken care of with our community-operated transportation service, which can assist residents in getting around town for various activities. For those who enjoy technology, our computer center provides access to the internet and other digital resources.
Delicious meals are served in our elegant dining room, offering restaurant-style dining experiences to satisfy diverse tastes and dietary restrictions. With our housekeeping services, residents can relax and let us take care of maintaining a clean and tidy living environment.
To keep active and engaged, residents have access to various amenities such as a fitness room, gaming room, small library, and outdoor spaces like gardens. Additionally, there is a wellness center where residents can participate in programs promoting mental well-being.
Our caring staff is available 24/7 to provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive the right medications at the right time. Special dietary restrictions including diabetes diets are carefully catered for during meal preparation.
Residents can enjoy a vibrant social life with concierge services available for planning day trips and resident-run activities. There are also scheduled daily activities designed to foster socialization and engagement within the community.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals, residents have easy access to various amenities outside the community.
At the American House in Lebanon, PA, we strive to create a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their unique needs.
American House is located at 25 S 9th Street, Lebanon, PA 17042 in Lebanon County, Pennsylvania
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