Nugent Convalescent Home in Hermitage, PA
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500 Clarksville Road, Hermitage, PA 16148
For more information about senior living options: (844) 490-3973
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The staff treat every resident with respect and genuinely care about their well-being. The therapy and nursing teams are amazing and provide excellent care after surgery. Elizabeth (Liz) is amazing, compassionate, professional, and caring. The facility is neat, clean, and feels like a warm, welcoming home. The activities department goes above and beyond to offer engaging and interactive activities. The administration is accessible and ready to problem-solve when needed. The staff are friendly, caring, and dedicated to residents' comfort and safety. The new social service director Elizabeth Burk is a great addition to Hermitage Embassy. The facility has a loving, family-oriented atmosphere that residents appreciate. The rehabilitation and caregiving teams deliver high-quality care that residents recommend.
The facility has renamed itself three times in recent years to hide from bad reviews, making it dangerous to leave a loved one there. Residents are heard to be unheard and invisible and do not receive necessary medical care or safe living conditions. The nurses and doctors are said not to care about the patients. The facility is severely understaffed and often fails to respond promptly to residents' needs. There have been reports of multiple elderly residents dying due to neglect. The place is described as a nightmare with rude, unprofessional staff that should be shut down. Food is served lukewarm and not appealing. There is a strong, persistent odor of urine, and rooms are overcrowded (two to a room). Management is perceived as caring only about money rather than resident welfare. It has been labeled the worst facility the reviewers have visited.This community is best suited for families prioritizing a warm, home-like atmosphere where caregiving feels personal, and where there is a strong emphasis on rehabilitation and daily engagement. In Hermitage, the facility operates under the Embassy banner after a recent rebranding, and the core appeal lies in attentive staff who demonstrably care about residents, a clean, orderly environment, and a rehab program that residents and families report as highly competent. For seniors who thrive on regular interaction with a stable caregiving team, and who value a facility that feels more like a family than a sterile institution, this option can be a solid fit.
On the upside, the strongest positives center on the people delivering care. Staff are frequently described as compassionate, respectful, and genuinely dedicated, with residents praised for feeling seen and valued. The therapy and nursing teams are repeatedly singled out as capable and effective, delivering rehab and daily medical attention that residents can depend on. The building itself earns praise for cleanliness and a well-kept appearance, and the activities team is noted for creating engaging, interactive programming that helps residents stay connected and motivated. In short, when the staff are on, the experience feels warmly reassuring and resident-centered.
Yet the narrative is not one-sided. Several reviews raise serious concerns about staffing levels and responsiveness, and a noticeable tension between exemplary moments and moments of neglect or neglect-like lapses. A recurring thread points to periods of inadequate coverage, limited on-floor nursing presence, and communication gaps that leave families feeling out of the loop. Complaints about difficult phone access, delays in updates, and perceived administrative opacity underscore a pattern: the care quality can be highly variable, and supervision by responsible leadership may hinge on individual shifts or personalities. These tensions are not isolated anecdotes; they color the overall risk/benefit calculus.
Those positive caregiving strengths can offset some of the drawbacks, but only to a point. For families who can actively participate - visiting, calling, reviewing care plans, and voicing needs - the home-like culture and strong rehab can prevail as the guiding experience. The contrast between superb personal care on some days and under-resourced stretches on others means this facility rewards proactive families who can stay closely engaged. Where rehab outcomes and daily attentiveness are the priority, and where cleanliness and a pleasant dining/commons environment matter, the advantages can be real and meaningful.
Alternatives deserve consideration for residents with higher acuity needs or for families seeking consistently steady communication and staffing guarantees. If the priority is unwavering nurse presence, transparent, reliable updates, and minimal risk of lapses in medical attention, this community may fall short at times. For those that cannot tolerate intermittent responsiveness or who have difficulty advocating on behalf of a loved one, a different provider - one with a documented, dependable staffing model and more transparent family communication - could be a preferable match. Visits and conversations with current residents and families will illuminate whether the current care culture matches expectations.
Practical steps to decide decisively: arrange a firsthand tour focused on on-floor staffing patterns, actual nurse-to-resident ratios during peak hours, and how therapy sessions are scheduled and documented. Ask to speak with current residents' families about communication cadence, test results, and daily routines. Review the latest state inspection findings and any recent corrective actions, and verify the facility's current ownership and branding status to avoid confusion about policies. Request direct contact information for the administrator or director of nursing and insist on a live update from admissions about timelines, costs, and care plans. If these factors align with priorities, the community can be a strong, compassionate option; if not, the search should continue with fewer compromises on oversight, responsiveness, and consistency.
105 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Nugent Convalescent Home in Hermitage, PA is a skilled nursing facility that offers a range of care services for seniors. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also benefit from medication management and special dietary restrictions to ensure their health needs are met.
The amenities at Nugent Convalescent Home are designed to enhance the overall well-being of residents. A beauty salon is available for those who want to maintain their personal grooming needs, while a fully furnished accommodation ensures comfort and convenience. The community also offers various recreational areas such as a gaming room, fitness room, small library, and outdoor space for residents to enjoy.
Residents can stay connected with loved ones through the provided telephone service and access Wi-Fi/high-speed internet throughout the community. Transportation arrangement services are available both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps ease the transition process for new residents.
Meals at Nugent Convalescent Home are prepared by experienced chefs and served in a restaurant-style dining setting. Special dietary restrictions can be accommodated to meet individual needs. In addition to meals, there are several cafes and restaurants nearby for residents to explore when they wish.
An array of activities are available to keep residents engaged and entertained. Scheduled daily activities, resident-run activities, fitness programs, and planned day trips provide opportunities for socialization and stimulation.
The location of Nugent Convalescent Home is convenient for residents' needs. There are nearby parks for outdoor recreation, pharmacies for medication needs, physicians' offices for medical care, restaurants for dining out options, places of worship accessible within the community's vicinity and hospitals located nearby in case of emergencies.
Overall, Nugent Convalescent Home offers a comfortable environment with comprehensive care services along with various amenities and activities designed to enhance the quality of life for its senior residents in Hermitage, PA.
This part of Hermitage, Pennsylvania offers a variety of conveniences and amenities that would be beneficial for senior living. With multiple physicians, hospitals, and pharmacies in close proximity, residents have easy access to medical care. Additionally, there are several restaurants and cafes nearby for dining out or grabbing a quick bite to eat. Parks provide opportunities for outdoor recreation and relaxation, while places of worship offer spiritual support. Transportation options such as a U-Haul dealership and a regional airport ensure easy travel when needed. Overall, this area provides a balanced mix of healthcare services, dining options, recreational facilities, and transportation resources that would make it a comfortable and convenient place for seniors to live.
Nugent Convalescent Home is located at 500 Clarksville Road, Hermitage, PA 16148 in Mercer County, Pennsylvania
Nugent Convalescent Home on seniors.fyi includes 11 photos including images showing landscaping, healthcare, nursing home, interior, waiting area, building, outdoor, courtyard, and more.
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Interior
Outdoors
Building
Windows
Landscaping
Lobby
Natural Light
Tree
Waiting Area
Healthcare
