Nugent Convalescent Home

Pros

• Some staff members at Nugent's nursing home are polite and greet visitors nicely.
• The assisted living provider tries to cater to the needs of residents, showing care for their comfort.
• Overall, the service received by some residents is described as wonderful and is recommended by family members.
• The facility is noted to be pretty clean despite some ongoing issues.

Cons

• Nugent’s nursing home is not a good place to live due to understaffing and unkind nurses.
• The facility has a persistent unpleasant smell, worse than other nursing homes visited.
• Some nurses at the facility lack compassion and do not interact with residents.
• There are frequent issues with lukewarm food being served to residents.
• Staffing levels are inadequate, with often only one nurse on duty for multiple patients.
• The management does not respond promptly to phone calls from families concerned about their loved ones' care.

Review

Nugent’s nursing home has garnered a range of reviews that paint a mixed picture of the facility, primarily highlighting significant concerns about the quality of care and overall environment provided to residents. From multiple perspectives shared by family members of residents, it is clear that there are serious issues regarding staffing levels, hygiene, food quality, and the attitude of some caregivers within the facility.

A recurring theme across several reviews is the reported understaffing at Nugent’s nursing home. Family members have expressed their frustrations about having to intervene in their loved ones' care due to the inadequate number of nurses on duty. One reviewer noted that often only one nurse is present on the floor at a time, raising concerns about response times in critical situations when residents may require immediate assistance. This lack of personnel not only creates an unsafe environment but also places undue stress on both staff and residents, as it limits the attention each patient can receive.

Compounding these staffing issues is a notable lack of compassion from certain nursing staff members. Reviews indicate that while some nurses exhibit kindness and professionalism, there are others who come across as indifferent or even unfriendly toward residents. The general sentiment among reviewers suggests that this inconsistency in caregiver attitudes significantly impacts the overall atmosphere for residents who depend on this support for their daily needs. The expectation for compassionate care seems unmet in many instances, contributing to an overall negative impression of how residents are treated.

Moreover, cleanliness and odor within the facility have been highlighted as additional areas needing improvement. Multiple reviews mention unpleasant smells permeating throughout Nugent’s nursing home, suggesting potential inadequacies in sanitation practices or maintenance protocols. Visitors express disappointment over what they describe as a standard odor commonly associated with poorly managed nursing homes but hoped would be better managed in Nugent’s setting. Such environments can be distressing not just for residents but also for their visiting families who might find this aspect particularly troubling when assessing comfort and safety.

Food service has also emerged as a point of contention within these reviews. Commenters frequently mention meals served lukewarm at best, with inconsistencies noted regarding meal timing and preparation quality. Dining experiences are fundamental to resident satisfaction and health; therefore, serving unappetizing or improperly heated food can detract from an otherwise supportive atmosphere expected from assisted living facilities.

In contrast to these criticisms, there is a small faction of reviewers who have had more positive experiences at Nugent's nursing home. Some family members report that certain staff members were very kind and attentive to their needs, appreciating moments where caregivers went above and beyond to cater to their loved ones’ requirements. These voices add balance amid predominantly critical feedback but suggest variability in experience depending on specific interactions with different caregivers.

Ultimately, while nuggets of appreciation exist among some family members regarding staff behavior and service quality at Nugent's assisted living facility—particularly concerning individual caregivers—overarching issues related to staffing levels, hygiene standards, food quality, and caregiver attitudes loom large within multiple reviews. For those considering residential options for loved ones requiring assisted living services or long-term care solutions, thorough examination based on collective feedback may be essential before making such a significant decision regarding health care facilities like Nugent's nursing home.

This part of Hermitage, Pennsylvania offers a variety of conveniences and amenities that would be beneficial for senior living. With multiple physicians, hospitals, and pharmacies in close proximity, residents have easy access to medical care. Additionally, there are several restaurants and cafes nearby for dining out or grabbing a quick bite to eat. Parks provide opportunities for outdoor recreation and relaxation, while places of worship offer spiritual support. Transportation options such as a U-Haul dealership and a regional airport ensure easy travel when needed. Overall, this area provides a balanced mix of healthcare services, dining options, recreational facilities, and transportation resources that would make it a comfortable and convenient place for seniors to live.

Physicians

• Steven Hand, DO (0.2 miles)
• Orthopedic Center of Western PA (0.2 miles)
• Buhl Farm Community Health Center (0.3 miles)
• Joseph J Conti do (0.3 miles)
• Zahid Akram (0.3 miles)
• Hermitage Neurology (0.3 miles)
• R.W. Petruso Hearing & Audiology Center (0.8 miles)

Hospitals

• Wound Center (0.2 miles)
• Sharon Regional Health System (0.2 miles)
• University of Pittsburgh Physicians (1.4 miles)
• UPMC Horizon - Shenango Valley (2 miles)
• Brookfield Family Medicine Center (4.6 miles)
• New Wilmington Family Medicine (10.6 miles)

Restaurants

• Eat'n Park Restaurant (0.5 miles)
• Taco Bell (0.5 miles)
• Hermitage Hot Dog Hut (0.7 miles)
• Hotrods Sub Shop (0.8 miles)
• Georgia's City Lights (0.9 miles)
• McDonald's (1 miles)
• Popeyes Louisiana Kitchen (1 miles)

Cafes

• The Perfect Bite (0.5 miles)
• Panera Bread (0.5 miles)
• Starbucks (1.2 miles)
• FIREBEAN Espresso (2 miles)
• Fowler Grind (10.9 miles)

Pharmacies

• Rite Aid (0.6 miles)
• Walgreens (1 miles)
• Walgreens (1.4 miles)
• PharMerica (1.4 miles)
• Rite Aid (1.4 miles)
• Rite Aid (2 miles)
• Sharon Pharmacy (2.1 miles)

Parks

• HMS Playground (0.9 miles)
• Brookfield Center (5.2 miles)
• Harding Park (7.7 miles)

Places of Worship

• Sharpsville Church of the Nazarene (1.7 miles)
• Our Lady of Fatima Church (2.6 miles)
• New Virginia United Methodist Church (2.9 miles)
• Shenango Valley Baptist Church (3.6 miles)
• Zion's Hill (6.3 miles)

Transportation

• U-Haul Neighborhood Dealer (10 miles)
• Youngstown-Warren Regional Airport (YNG) (10.4 miles)
• Winner Aviation (10.4 miles)