Naamans Creek Country Manor

Pros

• The staff at the manor is very considerate of residents, ensuring they are well taken care of and not left alone.
• Jeanine, the director of admissions, was extremely helpful in making the transition from the hospital smooth for residents.
• The facility is described as clean and has a "homey" decor that adds to its appeal.
• The afternoon and evening caregivers are noted to be excellent in their care for residents.
• The dining areas are nice, and residents seem to enjoy the social aspects of their meals, which appear nutritious and well-prepared.
• There are various social events organized for residents, fostering a sense of community among them.

Cons

• The food service was beyond disgusting and not appropriate for diabetic guests.
• Some staff members were rude to guests of patients, creating a non-welcoming environment.
• The morning caregivers had high turnover and seemed more interested in their phones than caring for patients.
• Many staff members were considered subpar, with only about 20% deemed decent and hard-working.
• There was a pervasive smell throughout the entire facility, detracting from the overall experience.
• Residents who required assistance faced difficulties in receiving help from the staff.

Review

The reviews of Naamans Creek Country Manor present a varied picture of the facility, reflecting both positive experiences and significant concerns shared by families of residents. Overall, the sentiments range from commendations for attentive staff and pleasant facilities to serious critiques, particularly regarding food quality and some aspects of care.

For many families, the kindness and support provided by the staff are pivotal in their positive assessment of Naamans Creek Country Manor. One review highlights how considerate the staff were towards a resident who had recently transitioned from a hospital, ensuring he was well-cared-for and frequently brought to communal spaces like the visitors' lounge to avoid isolation. This approach not only emphasizes their dedication to individualized care but also helps foster a sense of community among residents. Families noted that physical therapy services were attentive to their loved ones’ needs following medical incidents, showcasing an understanding environment tailored for rehabilitation.

The facility's cleanliness and homey decor have also been positively mentioned in several reviews. People appreciate walking into spaces that feel inviting rather than sterile or clinical; this can significantly impact residents' morale during what may be challenging circumstances. However, while the ambiance was praised as welcoming, it became clear that such factors alone cannot compensate for deficiencies observed in other areas within the establishment.

A recurring theme across reviews is dissatisfaction with the food service provided at Naamans Creek Country Manor. While one reviewer expressed surprise at the good quality of meals offered, others labelled it "disgusting," claiming that dietary considerations, especially for those with conditions like diabetes, were inadequately addressed. The inconsistency in meal quality appears troubling; it raises questions about how well resident dietary needs are being managed overall—an essential aspect of care that profoundly affects health outcomes.

Another critical concern raised was staffing issues during certain shifts. A family member reported high turnover among morning caregivers compared to the afternoon and evening shifts where they experienced much higher quality service. Such fluctuations can lead to inconsistencies in care delivery as new staff members may require time to acclimate to residents' specific needs or preferences. While some employees were identified as hardworking and dedicated individuals committed to their tasks, there is an overwhelming sentiment that a significant portion fell short of expected standards.

Social integration among residents presented another mixed bag according to reviewers’ observations. On one hand, some commented on active social engagements facilitated through events organized within the nursing home—a sign that management attempts to promote camaraderie among residents despite individual challenges they face daily. Conversely, accounts surfaced describing feelings of isolation for those who required more support or faced severe disabilities; this points towards potential gaps in peer interaction opportunities particularly important for emotional well-being.

In conclusion, Naamans Creek Country Manor stands out as a nursing facility exhibiting both commendable attributes and glaring weaknesses. The caring involvement displayed by certain staff members offers comfort amid stressful transitions for families dealing with complex health situations. Yet this is counterbalanced by complaints regarding food service quality, staffing consistency during different shifts, and overarching environmental concerns impacting resident experience overall. As families weigh these factors carefully when considering long-term care options for their loved ones, it's essential they hear both sides captured so vividly across these diverse reviews before making such impactful decisions about residency at Naamans Creek Country Manor.

Pharmacies

• Rite Aid (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.9 miles)
• Wegmans (2.8 miles)
• Rite Aid (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)

Physicians

• Christiana Care: Concord Medicine And Pediatrics (1.5 miles)
• Brandywine Hundred Family Medicine (2.9 miles)
• Foulkstone Christiana Care (3 miles)
• Pulmonary Consultants (3.4 miles)
• Total Care Physicians (4.1 miles)
• AI Dupont Outpatient Cardiac Center (5 miles)
• Richard J. Schmidt, MD (5 miles)

Theaters

• Regal Brandywine Town Center (1.5 miles)
• AMC DINE-IN Painters Crossing 9 (3.5 miles)

Cafes

• Starbucks (3 miles)
• Styer's Garden Cafe (3.1 miles)
• Panera Bread (4 miles)
• 320 Market Cafe (9 miles)
• Starbucks (9.4 miles)
• Gemelli - Artisanal Gelato & Dessert Cafe (9.5 miles)
• Giant Cafe (10.1 miles)

Restaurants

• Terrain at Styer's (3.1 miles)
• McDonald's (3.2 miles)
• Taco Bell (3.2 miles)
• Chick-Fil-A (3.3 miles)
• KFC (3.3 miles)
• Wendy's (3.6 miles)
• McDonald's (3.8 miles)

Parks

• Talley Day Park (3.8 miles)
• Shipley Heights Park (4.1 miles)
• Market Square Memorial Park (5.6 miles)
• Alapocas Woods Park (5.6 miles)
• Brandywine Park (6.4 miles)
• Goose Creek Park (6.5 miles)
• Brandywine Creek State Park (6.7 miles)

Hospitals

• Riddle Hospital (6.4 miles)
• St Francis Hospital (7.1 miles)
• Wilmington VA Medical Center (8.7 miles)
• Family Lounge (10.1 miles)
• Chester County Hospital (10.1 miles)

Transportation

• Joseph R. Biden Jr. Railroad Station (WIL) (7.6 miles)

Places of Worship

• Willistown United Methodist Church (8.4 miles)