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2.9 from 73 reviews
5 stars
24
4 stars
9
3 stars
6
2 stars
4
1 stars
30
Overall Review of Lecom At Village Square
common15 reviews mention this
Staff care feels mixed
Residents and families describe notably mixed experiences with staff care.
Many reviews praise the staff for treating residents well, including descriptions of nurses and aides as excellent and the care as attentive. Some reviews also say residents are kept engaged and assisted rather than left in bed. At the same time, several others criticize staffing levels, rudeness, and professionalism, with complaints about delays or residents not being cared for as expected. A few reviews also raise serious concerns about neglect or investigations.
caveat7 reviews mention this
Cleanliness and odors are uneven
Cleanliness is a recurring concern, especially in mentions of strong odors.
Some reviews describe the facility as clean and hygienic, and one notes the outside is well maintained. Others report rooms not cleaned regularly and describe unpleasant smells, including urine and decay. There are also negative comments using general “disgusting” language. Taken together, cleanliness comes through as inconsistent across reviews.
common5 reviews mention this
Activities bring people together
Engaging activities are frequently mentioned as a daily highlight.
Several reviews mention residents participating in activities rather than staying in bed, including staff-supported programming. Others highlight social time and events as important for morale and companionship. A review also credits specific activity staff by name. Even though some residents’ families express other concerns, these activity mentions are consistently positive.
caveat5 reviews mention this
Rooms feel outdated
Residents and visitors often describe rooms and common areas as outdated.
A number of reviews point to the facility looking old, rundown, or dismal, with comments about needing upgrades. One review specifically calls out room shortcomings like limited TV size and the room setup. Another review contrasts the aging building with claims that the stay is comfortable. Overall, the facility’s physical condition is a recurring topic, leaning negative when residents or visitors focus on updates.
caveat2 reviews mention this
Food quality gets mixed reviews
Food quality is mentioned as both good and disappointing.
One review says the food is good, and another review pairs meal comments with general praise for care. In contrast, another review states the food is not something they would want to eat. This leaves dining quality as an area of disagreement across reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
110 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Erie International (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Life Nwpa Emergency (0 miles)
Digestive Diseases of Northwest Pennsylvania (0.1 miles)
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