Elkins Crest Health and Rehab

Pros

• The front staff is nice and accommodating.
• The rooms are a nice size, providing ample space for residents.
• Some nurses genuinely care for the residents and show compassion in their care.
• The therapy team is highly recommended for their effective support and encouragement.
• Several therapists empowered a resident to improve their health and regain strength through dedicated exercises.

Cons

• The facility had an infestation of mice and bedbugs, leading to a distressing experience for residents.
• The furniture was old, stained, and appeared to be picked from the garbage, contributing to an overall unpleasant environment.
• Staff at the nursing station were described as nasty and uncaring, neglecting basic hygiene needs of residents.
• Residents experienced multiple falls due to inadequate supervision and support from staff.
• One resident was left unattended for extended periods, resulting in a dangerous medical situation.
• There were reports of theft occurring within the facility, adding to the residents' feelings of insecurity and distress.
• The bathroom facilities were unclean and neglected, with poor maintenance practices evident throughout the building.
• Communication with staff was met with hostility when concerns were raised about care issues.

Review

The reviews surrounding this particular rehabilitation and nursing facility present a distressing picture of the quality of care provided to its residents. Many family members express deep dissatisfaction with the conditions observed during their loved ones' stays. Instances of neglect, infestations, and inadequate response from staff reflect a troubling environment that potential residents and their families should be cautious about when considering this facility as an option.

One recurrent theme in these reviews is the cleanliness and safety issues present within the establishment. Reports of bedbugs and mice infestations are alarming, with one reviewer detailing how bedbugs were literally “eating [their] loved one alive.” The mice scurried around freely, indicating a serious lack of pest control measures. Moreover, complaints about the state of food service highlight unsanitary practices — food served on moldy plates raises significant concerns about hygiene standards. This unkempt environment extended to furniture as well, described as being picked from garbage heaps, further emphasizing the overall neglect apparent in the facility.

The experiences shared by family members regarding staff interactions paint a similarly dire picture. While some colleagues at the front desk garnered positive remarks for their friendliness, the overall demeanor among nursing staff seemed lacking in compassion and professionalism. Particularly troubling was an account where a nurse neglected to assist an immobile resident who had soiled her own pampers, condemning her to endure discomfort until a family member arrived to address it. The overwhelming impression conveyed was that unless a resident could walk or otherwise tend to themselves independently, they would not receive adequate care or attention from nursing staff.

Several reviewers recounted harrowing incidents involving falls that resulted in serious injuries for their loved ones during their tenure at this facility. A grandmother was reported to have fallen twice within less than a year; the first instance led to broken fingers while the second resulted in fracturing vertebrae. Such incidents raise alarms about patient supervision and protective measures taken by staff for those who require additional assistance due to age-related decline or health conditions. Those unable to walk or who have significant mobility impairments appear particularly vulnerable in this scenario.

Among all negative experiences highlighted, instances of theft were especially concerning for many residents and their families. A family friend’s experience illustrated how even minor possessions—items that offered comfort—vanished without explanation while left in this facility's care. This situation casts doubt on trustworthiness among staff members tasked with safeguarding residents' belongings and wellbeing. Such acts contribute further decay into what might already be an unfavorable atmosphere.

Despite these overwhelmingly negative accounts, there are glimmers of hope mentioned within therapy services provided at this establishment—a jarring contrast from other areas addressed in reviews. Positive feedback regarding specific therapists illustrates that some individuals are dedicated to enhancing patients’ recovery through personalized support and encouragement during rehabilitation exercises. Candidates like Lindsay, Dan, Jerome, Brittney, Marjorie, and Sonaya were praised for going above and beyond expectations when assisting residents regain strength after recovery procedures.

Ultimately, these contrasting experiences underscore both systemic failures within caregiving practices present throughout this facility alongside exceptional individual efforts dedicated by certain staff members aiming toward uplifting those entrusted into their care. However valid those positive aspects may be when juxtaposed against overwhelming claims of negligence two prominent viewpoints emerge: potential caretakers should think critically before choosing this nursing home given its prevailing issues as depicted across numerous testimonials urging transition elsewhere for peace-of-mind regarding eldercare needs.

Elkins Park, Pennsylvania offers a convenient and vibrant community for senior living. With several hospitals in close proximity such as Fox Chase Cancer Center, Holy Redeemer Hospital, and Albert Einstein Employee Health Center, residents have access to top-notch medical care. Additionally, there are plenty of cafes like Starbucks and pharmacies including Rite Aid and Walgreens nearby for convenience. The area also boasts a variety of parks for leisurely walks or relaxation, such as Champion Park Playground and Palmer Doggie Depot. Public transportation options like SEPTA stations make it easy to get around the city. Restaurants like Chick-Fil-A and Texas Chicken & Burgers offer a variety of dining options. Lastly, there are reputable physicians such as Frankford Avenue Health Center and Stoltz and Hahn Family Practice for any medical needs. Overall, Elkins Park provides a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable and engaging lifestyle.

Hospitals

• Fox Chase Cancer Center (0.5 miles)
• Holy Redeemer Hospital (2.8 miles)
• Albert Einstein Employee Health Center (3.2 miles)
• Abington Hospital, Widener Building (3.4 miles)
• Abington Memorial Hospital (3.4 miles)
• Aria Health (3.8 miles)
• St Christopher's Hospital for Children (4.7 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (6.6 miles)
• ReAnimator Coffee (6.8 miles)
• The Landing Kitchen (7.2 miles)
• Pilgrim Roasters (7.2 miles)
• La Colombe Coffee Roasters (7.2 miles)
• Panera Bread (7.3 miles)

Pharmacies

• Url Pharma (1.6 miles)
• Rite Aid (2.4 miles)
• Rite Aid (2.5 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Rite Aid (3.6 miles)
• Walgreens (3.6 miles)

Parks

• Champion Park Playground (1.8 miles)
• Womrath Park (4.4 miles)
• Palmer Doggie Depot (6.9 miles)
• Palmer Park Farmers Market (6.9 miles)
• Piazza Dog Park (7.6 miles)
• Fairmount Park (8.3 miles)
• Homested Park (8.5 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (2.4 miles)
• Stenton Station (4.2 miles)
• Septa Wayne Junction Station (4.6 miles)
• Septa Warminster Train Stn (8.5 miles)
• Ambler Station (8.6 miles)

Restaurants

• Chick-Fil-A (2.9 miles)
• Chick-Fil-A (3 miles)
• McDonald's (3.2 miles)
• Point After (4.3 miles)
• Texas Chicken & Burgers (4.6 miles)
• McDonald's (4.6 miles)
• McDonald's (5 miles)

Physicians

• Simms Hank Md Albert Einstein Medical Center Philadelphia (3.4 miles)
• Frankford Avenue Health Center (4.1 miles)
• AMS Cardiology (6.6 miles)
• Stoltz and Hahn Family Practice (7.6 miles)
• Hatboro Medical Associates (7.7 miles)