Elkins Crest Health and Rehab in Elkins Park, PA

Pros

• The Elkins Crest team is wonderful and goes above and beyond for their residents.
• The facility is well maintained and residents look well kept.
• Dave is praised for doing a fantastic job.
• The therapy team is outstanding and helps residents regain strength.
• The staff are courteous and eager to assist.
• The activities department provides engaging, frequent activities that keep residents busy.
• The food is good with a diverse menu and residents can request meals.
• The staff are kind, helpful, and help keep residents' spirits up.
• The director comes around daily to talk with residents and address their food requests/suggestions.
• Residents can socialize with peers and staff, which helps keep everyone's spirits up.

Cons

• They report the rehab unit was dirty, with residents sleeping in the same sheets until discharge and no showers for days.
• They say staff were disrespectful and unprofessional, and some talked about other patients in hallways, violating HIPAA.
• They describe repeated delays in getting or giving prescribed medications.
• They note there was no team or patient discharge conference prior to discharge.
• They call the facility horrible and disgusting, citing poor cleanliness and neglectful care.
• They report infestations (mice and bedbugs) and pervasive odors, dirty bathrooms, and damaged furnishings.
• They mention serious safety concerns, such as patients wandering into rooms and medical emergencies not being properly addressed.
• They assert the facility should be shut down and that no family member should be sent there.

Review

Elkins Crest Health and Rehab is best suited for families seeking a rehab-focused environment where strong physical and occupational therapy can drive rapid gains and where residents are drawn into engaging activities. The best outcomes appear for those who value an active rehabilitation program, meaningful group activities, and staff who are consistent in providing therapy-driven progress. This community rewards families willing to be present, ask questions, and collaborate with therapy and social work to map a clear plan for returning home. It is not a hands-off option; success hinges on vigilant oversight and timely problem-solving as care patterns can vary by floor.

Those who should consider alternatives are families prioritizing unwavering cleanliness, stable nursing attention, and consistently respectful communication. Recurring concerns across reviews include odors, sanitation lapses, and questionable room conditions; reports of medication delays, uneven staff responsiveness, and safety incidents farther underscore why a broader search may be warranted. For long-term care or for residents requiring steady, predictable nursing supervision, other communities with proven, consistent performance in housekeeping, infection control, and administrative reliability may be a wiser fit.

The strongest positive factor is the rehabilitation team. When therapy is the priority, these professionals are praised for motivation, skill, and the ability to tailor plans that push residents toward meaningful functional gains. Activities departments also contribute a constructive daily rhythm, helping residents stay engaged and socially connected. Yet the uplift from therapy and activities cannot fully offset the more frequent, systemic cons: uneven nursing responsiveness, inconsistent discharge planning, and communication gaps that ripple through care decisions. In short, rehab excellence exists, but it competes with substantial quality-of-care liabilities.

Prospective residents should scrutinize floor-level care patterns and demand transparency about staffing and medication management. Look for concrete details on nurse-to-patient ratios, the procedures around timely medication administration, and the discharge planning process. Red flags include persistent odors, dirty or inadequately cleaned rooms and linens, reports of missed medications, and evidence of poor communication between shifts or with families. A thorough tour should include conversations with the social worker about home transition support and with housekeeping leadership about cleaning schedules and pest control measures.

What families can expect in practice is a mixed landscape where a strong therapy presence can deliver real gains, but day-to-day living can be compromised by maintenance, safety, and administrative issues. Positive experiences tend to cluster around evenings or weekends when activities are running and therapists are visible; negative anecdotes often center on call bells going unanswered, rooms not kept up to standard, and a perception that certain staff members are overwhelmed or unreceptive. The contrast suggests that success depends heavily on who is supervising a resident on a given floor, and on how aggressively families pursue problem resolution.

The bottom-line recommendation is clear. Elkins Crest Health and Rehab can be a workable choice for families prioritizing rehabilitation and social engagement, provided there is a commitment to active advocacy, constant communication, and rapid escalation when concerns arise. For those who require a consistently pristine environment, dependable nursing care, and uniformly respectful treatment, it is prudent to explore other communities with stronger, steadier records in sanitation, patient safety, and medication management. In essence, solid rehab potential exists here, but the facility demands vigilant, ongoing family involvement or a different option with a more uniform care standard.

Elkins Park, Pennsylvania offers a convenient and vibrant community for senior living. With several hospitals in close proximity such as Fox Chase Cancer Center, Holy Redeemer Hospital, and Albert Einstein Employee Health Center, residents have access to top-notch medical care. Additionally, there are plenty of cafes like Starbucks and pharmacies including Rite Aid and Walgreens nearby for convenience. The area also boasts a variety of parks for leisurely walks or relaxation, such as Champion Park Playground and Palmer Doggie Depot. Public transportation options like SEPTA stations make it easy to get around the city. Restaurants like Chick-Fil-A and Texas Chicken & Burgers offer a variety of dining options. Lastly, there are reputable physicians such as Frankford Avenue Health Center and Stoltz and Hahn Family Practice for any medical needs. Overall, Elkins Park provides a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable and engaging lifestyle.

Hospitals

• Fox Chase Cancer Center (0.5 miles)
• Holy Redeemer Hospital (2.8 miles)
• Albert Einstein Employee Health Center (3.2 miles)
• Abington Hospital, Widener Building (3.4 miles)
• Abington Memorial Hospital (3.4 miles)
• Aria Health (3.8 miles)
• St Christopher's Hospital for Children (4.7 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (6.6 miles)
• ReAnimator Coffee (6.8 miles)
• The Landing Kitchen (7.2 miles)
• Pilgrim Roasters (7.2 miles)
• La Colombe Coffee Roasters (7.2 miles)
• Panera Bread (7.3 miles)

Pharmacies

• Url Pharma (1.6 miles)
• Rite Aid (2.4 miles)
• Rite Aid (2.5 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Rite Aid (3.6 miles)
• Walgreens (3.6 miles)

Parks

• Champion Park Playground (1.8 miles)
• Womrath Park (4.4 miles)
• Palmer Doggie Depot (6.9 miles)
• Palmer Park Farmers Market (6.9 miles)
• Piazza Dog Park (7.6 miles)
• Fairmount Park (8.3 miles)
• Homested Park (8.5 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (2.4 miles)
• Stenton Station (4.2 miles)
• Septa Wayne Junction Station (4.6 miles)
• Septa Warminster Train Stn (8.5 miles)
• Ambler Station (8.6 miles)

Restaurants

• Chick-Fil-A (2.9 miles)
• Chick-Fil-A (3 miles)
• McDonald's (3.2 miles)
• Point After (4.3 miles)
• Texas Chicken & Burgers (4.6 miles)
• McDonald's (4.6 miles)
• McDonald's (5 miles)

Physicians

• Simms Hank Md Albert Einstein Medical Center Philadelphia (3.4 miles)
• Frankford Avenue Health Center (4.1 miles)
• AMS Cardiology (6.6 miles)
• Stoltz and Hahn Family Practice (7.6 miles)
• Hatboro Medical Associates (7.7 miles)