9108 State Highway 198, Conneautville, PA 16406
For more information about senior living options: (866) 208-4318
Overall Review of Rolling Fields
Pros
The staff are kind, compassionate, professional, and provide personal care.- The facility has a beautiful layout and a pleasant, upbeat environment.
- The nursing staff are helpful and friendly, with quick response times.
- The therapy department is amazing.
- The place is pet-friendly, with dogs and cats providing companionship.
- The grounds are beautiful, with a courtyard, ponds, and accessible walking paths.
- The dining room offers high-quality food, with staff supportive during meals.
- They provide wonderful, personalized care to residents.
- The staff know how to interact well with residents who have dementia.
- Families praise the respectful, kind treatment of residents.
Cons
The care had noticeably gone downhill due to understaffing.- There were times when no staff were on the memory care floor, leaving residents unattended.
- Lights were routinely turned off in the common areas by early evening, creating unsafe conditions.
- The food quality declined, and meals were served inedible for residents with few teeth who couldn’t chew hard foods.
- It was described as a horrible place where elders were yelled at by CNAs and the supervisor didn’t care.
- Some CNAs threw clothes at residents and took away walkers, telling them to figure out how to walk—an abusive environment.
- Billing issues after a loved one passed were mishandled, with the billing office unavailable to return calls or answer questions.
- The facility’s dietary practices ignored health needs, such as giving inappropriate foods for someone with dentures and not cutting food properly.
Review
Rolling Fields is best suited for seniors who thrive in a small, home-like nursing environment with ready access to rehabilitation services and a warm, pet-friendly atmosphere. The Conneautville community appeals to families seeking personal attention, an upbeat daily rhythm, and grounds that encourage activity, courtyards, a pond, and easy outdoor access enhance quality of life for residents who respond well to a cheerful, engaging setting. It works best for those who value strong on-site therapy and a sense that staff know residents well. Those whose priorities include ultra-tight safety oversight in memory care, flawless dietary accommodations, or seamless billing may want to consider alternatives.
The strongest verifiable positives center on people and pace. Nursing and therapy are repeatedly praised: the on-site RN presence, the responsive nursing staff, and a therapy department that many families describe as amazing and capable. Families often note real progress from PT and OT, and they appreciate a facility that fosters independence through rehabilitation. The environment itself reinforces well-being, a country-style, intimate footprint with a well-kept campus, inviting common areas, and plenty of opportunities to move about outdoors. The culture is described as friendly, caring, and personal, with residents benefiting from attentive staff who remember routines and preferences.
Yet the drawbacks carry enough weight to influence a decision. The most serious concern centers on staffing in memory care: reports from multiple families describe two CNAs for a memory-care unit housing roughly 38–40 residents, which translates into limited floor coverage and potential safety lapses. Add to that accounts of rooms left dark and unsupervised wandering, with a family member feeling forced to shield a loved one from a dim, unsafe environment. Dining challenges appear as a persistent friction point for residents with dentition issues or specific dietary needs, including gout, where meals were not consistently adapted to individual restrictions. Administrative frustration surfaces in billing disputes after a loved one has passed, with some families finding the billing office hard to reach or slow to respond. Finally, there are a few first-hand reports of staff behavior that undermines trust, including moments when residents are yelled at or treated roughly, even if therapists and many CNAs are praised.
These pros and cons track closely with real-world tradeoffs. The robust rehab program and the floor RN presence can soften the impact of staffing gaps in other areas, because medical oversight remains accessible and therapists drive meaningful activity and progress. The small, cozy community feel and the pet-friendly, outdoorsy ambience give residents daily purpose and companionship that larger facilities sometimes cannot match. The same strengths that improve mood and engagement also serve as a buffer against some operational kinks, making Rolling Fields a viable choice for families prioritizing recovery, social activity, and a warm atmosphere over a large, highly structured dementia program.
For families weighing alternatives, the message is practical: if the primary concern is predictable, highly supervised dementia care with rock-solid safety protocols, or if diet customization and billing transparency are non-negotiables, it’s wise to explore other options. Larger facilities or memory-care communities with dedicated dementia units, higher staffing ratios, and more standardized meal planning may provide the level of safety and consistency those priorities demand. If choosing Rolling Fields, plan to involve family in meals and daily routines, request regular updates on memory-care supervision, and insist on a clear, proactive approach to any dietary restrictions or medical needs.
Ultimately, the decision hinges on what matters most for each resident’s well-being. Prospective families should schedule a multi-visit assessment, observe a shift change, and speak with frontline staff, therapists, and current families. Key questions should cover memory-care staffing levels and shift coverage, current dining accommodations for specific dietary needs, responsiveness to calls and requests, and the status of billing processes. If the aim is a warm, rehab-forward environment where staff genuinely engage with residents and families, Rolling Fields delivers, just verify that memory-care safety and dietary customization meet the exacting standards required for long-term peace of mind.
181 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Erie International (25 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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