Marquis Care at Springfield

Pros

• The staff at Marquis Springfield is described as friendly and attentive, providing excellent care for residents.
• The facility has a family-oriented atmosphere, making it a welcoming environment for residents and their families.
• Residents enjoy better quality beds compared to hospital settings, contributing to their comfort.
• The rehab program at Marquis Springfield is noted to be effective and well-regarded.
• The facility features an arboretum with plants, adding to its pleasant environment.
• The C.N.A.s are recognized for their excellent care and dedication to the residents they assist.

Cons

• The call light wait time is often more than 30 minutes, and sometimes it can take an hour for staff to respond.
• PICC line dressing changes are done with improper dressing trays that are not sealed, exposing patients to potential infections.
• There is little to no wound care skills among the nursing staff, coupled with improper training regarding wound vacuum systems.
• Very few wheelchair accessible restrooms are available in the facility.
• The food quality is described as fair to middling and very repetitive.
• While some C.N.As are excellent, there are concerns regarding the overall quality of care at the facility, leading one reviewer not to recommend it to families.
• The facility has a hospital-like ambiance and is considered the least aesthetically pleasing among similar options.

Review

Marquis Springfield, a facility established in the 1960s, has managed to maintain a reputation for quality care over the years. Many residents and their families express appreciation for the warm and welcoming environment that Marquis provides. The staff is frequently commended for being friendly and attentive, readily answering questions from both residents and their loved ones. This family-oriented atmosphere is further enriched by amenities like an arboretum filled with plants, creating a more inviting setting than one might typically expect from a nursing home.

The accommodations at Marquis Springfield also receive praise from many reviewers. One resident's wife was placed in a spacious two-bedroom room with views of the outside parking lot, which contributed to a more pleasant living experience. Residents appreciate the comfortable beds provided, noting that they are significantly better than those found in hospitals. For individuals who require assistance, such as this reviewer’s spouse who cannot walk, the staff ensures smooth transitions between bed and wheelchair, demonstrating their commitment to providing personalized care.

In addition to general healthcare needs, Marquis Springfield offers robust support for appointments outside of the facility. The staff goes out of their way to coordinate transport for residents needing external medical attention, highlighting their dedication to maintaining continuity of care. Although not every family member may have direct access to visit due to certain restrictions or challenges, there are affordable options available for accompanying loved ones during their visits.

However, not all feedback about Marquis Springfield is positive; some serious concerns have been raised regarding aspects of medical care provided at the facility. Instances were noted where call light wait times exceeded thirty minutes—even reaching an hour on occasion—raising alarms about accessibility when urgent help is needed. Moreover, issues surrounding infection control were highlighted after observing improper dressing changes on PICC lines without adequate sealing or protection against potential exposure.

Another critical point mentioned was related to wound care expertise among nursing staff members; deficiencies in training have reportedly led to misconceptions about how wound vacuum systems function. While skilled nursing care appeared limited according to some comments, it was refreshing for many visitors to recognize that Certified Nursing Assistants (CNAs) exhibited exceptional compassion and competence while caring for residents.

Despite commendations regarding individual CNAs' efforts and positive interactions with administrators and directors of nursing services (DNS), doubts lingered about recommending Marquis Springfield as an option for family members requiring long-term or rehabilitation care. Architectural limitations also pose challenges; there are very few wheelchair-accessible restrooms within the facility, making it difficult for residents with mobility issues. Aspects like food quality received mixed reviews—some described meals as fair but notably repetitive—further contributing to dissatisfaction among certain families.

In conclusion, while Marquis Springfield boasts commendable elements such as friendly staff interactions and spacious living conditions alongside a solid rehabilitation program, serious areas need improvement concerning patient safety protocols and specialized medical skills among caregivers. Families contemplating choosing this facility may benefit from thoroughly assessing its strengths against these highlighted weaknesses before making any commitments.

Located in Springfield, Oregon, this area offers a variety of amenities suitable for seniors. With numerous parks such as Meadow Park and Alton Baker Dog Park nearby, residents can enjoy outdoor activities and walks in nature. There are several pharmacies within a short distance, providing convenient access to medication and healthcare services. A range of dining options including Cornucopia Main Street and Burrito Boy are available for those looking to dine out. In terms of medical services, there are multiple physician offices and hospitals such as McKenzie-Willamette Medical Center and PeaceHealth Sacred Heart Medical Center at Riverbend in close proximity for easy access to healthcare. Additionally, transportation options like Amtrak are located nearby for convenient travel arrangements. Overall, this area provides a comfortable and convenient living environment for seniors seeking a peaceful community with access to essential services.

Parks

• Meadow Park (0.3 miles)
• Alton Baker Dog Park (2.2 miles)
• Hendricks City Park (2.3 miles)
• West University Park (3 miles)

Pharmacies

• Fred Meyer Pharmacy (0.6 miles)
• Target Pharmacy (1.4 miles)
• Cannabis (1.6 miles)
• Albertsons Pharmacy (2.5 miles)
• Sav-On Pharmacy (2.5 miles)
• Safeway Pharmacy (2.7 miles)
• Rite Aid (2.7 miles)

Restaurants

• Cornucopia Main Street (0.8 miles)
• Burrito Boy (1.4 miles)
• Denny's (1.8 miles)
• Denny's (1.9 miles)
• Hop Valley Brewing Company (1.9 miles)
• Cafe Yumm! - On Gateway (1.9 miles)
• McDonald's (1.9 miles)

Physicians

• Industrial Safety Services (0.9 miles)
• Timber Valley Medical Clinic (0.9 miles)
• Radiology Associates (1 miles)
• Minimally Invasive Specialists & Vein Center (1 miles)
• Willamette Dental Group - Springfield Specialty (1 miles)
• Oregon Urology Institute (1.1 miles)
• Heart Associates of Oregon (1.2 miles)

Cafes

• Pump Cafe (0.9 miles)
• Panera Bread (1.4 miles)
• Starbucks (1.9 miles)
• Dutch Bros Coffee (2 miles)
• Starbucks (2.1 miles)
• Tailored Coffee Roasters (3.1 miles)
• Dutch Bros Coffee (3.2 miles)

Hospitals

• McKenzie-Willamette Medical Center (1.1 miles)
• Riverbend Hospital Pediatric Unit (1.6 miles)
• PeaceHealth Sacred Heart Medical Center at Riverbend (1.7 miles)
• Oregon Heart & Vascular Institute (1.7 miles)
• Sacred Heart Medical Center - Children's Miracle Network (2.1 miles)
• White, Kery - Nova Health Urgent Care Coburg (2.7 miles)

Theaters

• Cinemark 17 (1.6 miles)

Transportation

• Amtrak (3.3 miles)