Pacific Health And Rehabilitation
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14145 South West 105Th Street, Tigard, OR 97224
For more information about senior living options: (844) 490-3973
All employees are super friendly. Alan Harris inspected the home and made safety recommendations. The nurses are incredible and very nice. The staff were friendly and helpful during rehab stays. Cheryl and her team went above and beyond to make the experience positive and to support the family. Nurse Mike provided compassionate care for the patient. Alex kept the patient engaged with daily puzzles; Dylan and Alex befriended the patient and boosted morale. The care for COVID-19 patients was described as excellent, with knowledgeable staff and good communication. Pacific Health and Rehab's staff were courteous, knowledgeable, and kept families informed. The reviewer would recommend Pacific Health and Rehab without reservation.
The facility is described as a horrible place, with management arriving around 9:30, staying in offices, and leaving around 4:00, and an administrator who has been there over a year yet doesn't know most employees' names. The DNS is accused of allowing a patient to verbally and physically abuse staff and taking no action to stop it. Management is said to not care about staff well-being or safety. A family member reported that after being transferred there for physical therapy and wound care, the patient ended up back in the hospital, left in bed for five days with only one PT visit and no PT approval. The patient reportedly had no water, trash on the floor with blood, and had to wait hours for pain medication, with a doctor visiting only once. The facility is described as chaotic with no skilled nurses, lacking equipment, and neglecting patients. Various reviewers warned not to send a loved one there, describing horrible staff and neglect. The DNS is described as verbally abusive toward residents, with burnout reportedly at an extremely high rate (claimed 99%).The collection of experiences surrounding this rehabilitation and nursing facility reads like a wide-ranging portrait of how care can swing between warmth and disappointment depending on the moment, the staff on duty, and the administrative leadership in place. On one end of the scale, families describe a place with compassionate nurses, responsive therapists, and a team that "goes above and beyond" to support residents and their loved ones during difficult health journeys. On the other, there are accounts of mismanagement, neglect, slow responses, and safety concerns that left families outraged and frightened for their relatives' well-being. Taken together, the reviews paint a facility that has seen significant shifts - especially around ownership changes - and that has produced both heartfelt praise and stern warnings.
A recurring thread among the more favorable notes is the impression of capable, caring professionals who show up for their patients and their families. One reviewer specifically highlights the positive impact of Sapphire's staff after a transition period, focusing on the Director of Physical Therapy, Alan Harris, who took the time to inspect a home environment for safety prior to discharge and offered practical recommendations such as removing small area rugs to reduce fall risk. The same voice emphasizes the overall friendliness of the employees and expresses strong satisfaction with the services provided. Another reviewer simply calls the staff "incredible" and notes that the nurses are wonderfully kind, underscoring a consistently warm bedside manner in the care team. For many families, the human element - the compassionate nurse, the thoughtful PT, and the steady, friendly presence of the caregivers - makes a difficult rehabilitation process more bearable and even uplifting.
Yet amid the praise, there are equally powerful, explicit warnings that life inside these walls can be chaotic and unsafe. A troubling set of accusations targets administration and the directorship. One reviewer paints a stark picture of a management team arriving late, staying in offices, and showing a pronounced disconnect from staff welfare and safety concerns. More jarring are allegations about the DNS (Director of Nursing Services) allowing verbal and physical abuse from a patient toward staff, with insufficient steps taken to stop it. The sentiment that management "doesn't care about staff, their well-being, or their safety" recurs in different voices, painting a culture of burnout and dissatisfaction at the top levels. This blend of discontent and fear underscores why some families feel compelled to be vocal and vigilant about the care their relatives receive.
The most troubling accounts revolve around specific patient experiences that went disastrously wrong. One reviewer describes a mother who needed physical therapy and wound care but instead endured periods of neglect: five days in bed with only a single PT visit, no help with a bedside toilet despite a lack of PT approval, a late doctor visit, dehydration risk, and delayed pain medications. The room is described as dark, with trash on the floor and a bedside setup that placed essential items out of reach. The reviewer's conclusion is a stark admonition: "DO NOT SEND YOUR LOVED ONE HERE!" This narrative is harrowing and stands in strong contrast to stories of careful, attentive care, highlighting how inconsistent the experience can be from one resident to the next.
Other reviews amplify the sense of chaos and slow response times. Phrases like "Horrible. Chaotic. No skilled nurses. No one knows what's going on with patients" appear alongside cautions to avoid placing loved ones there. There are also entries that report practical frustrations - phone lines that aren't answered, delays in basic care like bedpans, and a sense that staff may be overburdened or under-resourced. One account even attributes a significant decline in service to a change in ownership from PacificSource to Sapphire, with a dramatic drop in responsiveness, cleanliness, and overall care quality in the first weeks after the transition. Taken together, these anecdotes suggest a facility grappling with organizational upheaval and growing pains that sharply affected patient experiences.
Nevertheless, other families recount positive, even glowing, experiences that emphasize the compassionate side of care. A number of reviews celebrate the warmth of the team and the openness of communication. For example, families describe feeling informed about their loved one's condition and appreciating visits and updates that helped them stay connected during a challenging time. In several testimonials, individual staff members earn special recognition for their dedication: Cheryl, the administrator, and team members like Megan, Gretchen, Alex, Amy, Christine, and others are singled out for going above and beyond to support residents and families. One account speaks to a COVID-19 journey in which the staff's empathy, patience, and thoughtful engagement - with puzzles, daily contact, and proactive communication - made a difficult experience more bearable for a recovering family member.
The COVID era adds its own layer of complexity to these narratives. Some reviewers credit Pacific Health and Rehab for providing good care during COVID-positive stays, highlighting caregivers who kept families informed despite visitation restrictions and who treated residents with attentiveness and respect. Others express gratitude for specific caregivers who helped residents navigate the challenges of isolation and infection control, noting that staff members remained present in meaningful ways - engaging residents in activities, offering puzzles for mental stimulation, and maintaining an ongoing line of communication with families. In these stories, the care team's humanity is front and center, reinforcing how personal bonds and reliable support can shape the overall experience, even in a crisis.
In the end, the reviews present a complex mosaic: moments of genuine compassion, professionalism, and attentive care interwoven with reports of neglect, unsafe conditions, and administrative failures. The contrast is stark and instructive. For families evaluating this facility, the messages are clear in their diversity - some days and some shifts remind you of how critical strong leadership and consistent staffing are to patient safety and well-being; other days reveal that the same team can deliver remarkable care and kindness. The narratives collectively underscore the importance of thorough on-site evaluation, ongoing advocacy, and a vigilant eye for safety, especially when transitions in ownership and management occur. They also remind readers that the human touch - the nurses, therapists, administrators, and aides who interact with residents daily - often determines whether a stay will be a hopeful step toward recovery or a discouraging, disheartening experience.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pacific Health And Rehabilitation in Tigard, OR is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Within our community, residents can enjoy convenient access to various amenities such as a beauty salon for pampering sessions, cable or satellite TV for entertainment, a fully furnished living space for comfort, a gaming room for recreational activities, and a small library for avid readers. We also provide an inviting dining room where residents can savor delicious meals prepared by our skilled chefs in a restaurant-style setting.
To ensure the well-being of our residents, we offer several care services including 24-hour call system and supervision, assistance with daily activities like bathing and dressing, medication management, and special dietary restrictions to cater to individual needs. Our mental wellness program focuses on supporting the emotional health of our residents.
At Pacific Health And Rehabilitation, we believe in promoting an active lifestyle. Residents can participate in fitness programs specially designed for seniors, join planned day trips to explore the local area, contribute to resident-run activities to foster a sense of community spirit, and engage in scheduled daily activities that cater to their interests and preferences.
Our location boasts proximity to various amenities outside of our community as well. With 9 cafes nearby, residents have ample options for casual outings or catching up with friends over coffee. There are also 8 parks nearby where they can enjoy nature walks or picnics. For any medical needs or pharmacy visits, 12 pharmacies and 16 physicians are conveniently located close by. Additionally, there are 22 restaurants nearby offering diverse culinary experiences for our residents' enjoyment.
Transportation is made easy with community-operated transportation available within Pacific Health And Rehabilitation itself as well as arrangements provided for non-medical transportation and transportation to doctors appointments.
With all these features combined with our commitment to providing exceptional care and maintaining an engaging environment, Pacific Health And Rehabilitation in Tigard, OR is the perfect place for seniors seeking a comfortable and fulfilling assisted living community.
Pacific Health And Rehabilitation is located at 14145 South West 105Th Street, Tigard, OR 97224 in Washington County, Oregon
Pacific Health And Rehabilitation on seniors.fyi includes 3 photos including images showing interior, physical therapy, windows, living room, decor, building, entrance, parking, and more.
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