ComforCare Home Care - Portland, OR

Pros

• The reviewer credits their ComForCare caregiver with making living at home possible.
• The caregiver's help with medications, shopping, and daily routines is highly valued.
• They express extreme gratitude to have such competent help.
• They would highly recommend ComForCare for loved ones.
• The service is described as a great place to start home healthcare, with committed and empathetic staff.
• The company is quick to respond and has friendly, well-trained staff.
• Staff are described as very nice and attentive to a 90-year-old mom.
• The team is professional and thorough from intake to care.
• Director Mark is praised for a thorough, rigorous staff vetting process.
• Danielle is described as amazing.

Cons

• The boss thinks he is God himself.
• Caretakers have no mask mandate, are allowed to steal and smoke while working, and reflect poorly on upper management.
• The owner is described as a salesman, not a medical professional, implying shady business practices.
• The administrator is rude and "fire happy," with unprofessional, disorganized operations and poor communication; after-hours scheduling relies on a 24/7 call center that's hard to reach.
• Incentives are promised but easily taken away, with low pay for the amount of accountability.
• There is a pattern of unfulfilled commitments, such as no one showing up for an assessment and no follow-up contact, leading to huge disappointment.

Review

For many families, having a caregiver from ComForCare makes living at home possible and practical. In one account, a caregiver becomes an essential part of daily life - sorting medications for a partner, doing food shopping because a walker makes that chores difficult, and keeping up with routines and the layout of the house so groceries stay put and laundry gets done. The gratitude from these caregivers and families is palpable: a sense of relief that someone competent and attentive is helping with the tasks that used to feel overwhelming. The overall sentiment from these voices is that such in-home support can be a lifeline, enabling independence while providing reliable practical help.

Several reviews describe ComForCare as a strong starting point for anyone seeking in-home healthcare. The company is praised for its transition care from step-down facilities and for having workers who are committed and empathetic toward the family. When a loved one is moving from a facility back home, reviewers feel that ComForCare is well-positioned to guide that transition smoothly. In addition to daily care, reviewers appreciate the responsiveness: the team is quick to fill care needs, friendly, and well-trained. For families with a 90-year-old parent, the care team's warmth and attentiveness stand out, reinforcing the sense that the company respects the dignity and routine of aging loved ones.

Interviews with praise frequently highlight specific individuals and the overall professional standard of the team. A recurring thread is the leadership's emphasis on thoroughness: Mark, the Director, is singled out for running an intensive, credible staff-vetting process that helps reviewers feel confident about who is in their home. Danielle is often named as exceptional, described as AMAZING, with thanks extended to the entire team for their professionalism and thorough approach. The sentiment is that such a rigorous intake and ongoing staff quality contribute to a trustworthy experience, reinforcing the view that the company can deliver high-caliber care when the process works as intended.

However, not every experience with ComForCare is uniformly positive. One reviewer offered a stark caution, describing the boss as acting like a dictator and arguing that there is no mask mandate and that caretakers may steal or smoke while working. That account paints a stark contrast to the otherwise warm portrayals and serves as a warning that management behavior and policy choices can significantly affect the caregiving environment. The same consumer urged others to avoid the company based on what they perceived as unprofessional and unsafe practices at the leadership level.

Another unhappy voice calls the company a waste of time and characterizes it as a shady business, with the owner described as a salesman rather than a medical professional. This perspective adds to a sense that experiences with ComForCare can vary dramatically by location and management style, and that some franchises or teams may diverge from the positive experiences described elsewhere.

There are also accounts from current or former caregivers within the organization who describe deeper internal problems. A few reviews describe rude or difficult administrative staff, disorganization, and under-staffing, with poor communication and a daunting after-hours call center that seems focused on scheduling urgency rather than personal connection. Issues like incentive programs being inconsistently honored, abrupt changes to hours, and low pay for the amount of accountability placed on caregivers contribute to a sense of friction between staff and management. These voices suggest that while the clients may receive excellent care from some caregivers, the back-end operations and staff support can undermine the experience for those providing the care.

One particularly troubling aside relates to a hospice situation where a caller expected timely assistance but encountered silence instead. After in-depth discussions about helping a sister on hospice, the reviewer was told a caregiver would be dispatched the same day or the next morning, yet no one showed up and no follow-up was provided. This kind of missed commitment underscores how crucial reliable responses and follow-through are in end-of-life care and can leave families feeling abandoned at a sensitive moment.

Taken together, these reviews sketch a landscape of strong potential and real risk. On the positive side, many families celebrate the independence gained through in-home care, the practical help with medications and errands, and the compassionate, professional care delivered by dedicated staff. The leadership and vetting processes described by some reviewers give confidence that high-quality care can be sustained. On the negative side, experiences can vary widely due to management style, policy decisions, communication gaps, and staffing realities. Prospective clients should ask pointed questions about supervisor practices, mask policies, background checks, staff turnover, after-hours availability, and how incentives and pay are handled. In seeking in-home care, the fit often hinges on local team dynamics and whether the care plan is coupled with reliable, responsive coordination that keeps residents safe, comfortable, and connected to their routines.

This part of Tigard, Oregon offers a convenient and bustling community for senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is easily manageable. Additionally, there are various cafes and restaurants nearby for dining options, as well as several parks for outdoor activities and recreation. The area also provides easy access to public transportation with bus stops and MAX stations nearby. For medical needs, there are reputable physicians and hospitals in the vicinity. Places of worship are also available for spiritual support and community engagement. Overall, this part of Tigard offers a diverse range of amenities and services that cater to the needs of seniors looking for a vibrant and well-connected neighborhood to call home.

Pharmacies

• Walgreens (0.1 miles)
• Mc Cann's King City Pharmacy (1 miles)
• Rite Aid (1.1 miles)
• Rite Aid (1.3 miles)
• Rite Aid (1.9 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)

Cafes

• Dutch Bros Coffee (0.1 miles)
• Starbucks (1.2 miles)
• Well & Good Coffee House (1.8 miles)
• Panera Bread (2 miles)
• Peet's Coffee and Tea (2.3 miles)
• Panera Bread (3 miles)
• Dutch Bros Coffee (4.6 miles)

Physicians

• Pacific Medical Group (0.5 miles)
• EyeHealth Northwest - Tigard Office (0.7 miles)
• Bridgeport Family Medicine (2 miles)
• Reflex (2 miles)
• Pediatric Associates Of The NW (2 miles)
• The Portland Clinic (2.5 miles)
• Providence Immediate Care (2.5 miles)

Transportation

• TriMet Bus Stop ID 3655 (1.3 miles)
• Beaverton Creek MAX Station (6 miles)

Parks

• Summerlake Park (1.8 miles)
• Cook Park Soccer Fields (2.2 miles)
• Tualatin Community Park (2.5 miles)
• Florence Pointe Park (3.1 miles)
• Ibach Park (3.8 miles)
• Fir Grove Park (4 miles)
• Spring Garden Park (4.8 miles)

Restaurants

• John Barleycorns (1.9 miles)
• Thirsty Lion Pub & Grill (1.9 miles)
• Din Tai Fung (2.1 miles)
• Applebee's (2.2 miles)
• McDonald's (2.2 miles)
• 85 Degree C Bakery Cafe (2.2 miles)
• The Cheesecake Factory (2.3 miles)

Theaters

• Regal Bridgeport Village ScreenX & IMAX (2.2 miles)
• Century Theater Cedarhill (5.6 miles)

Hospitals

• Legacy Meridian Park Hospital (3.5 miles)
• Sherwood Family Medicine (4 miles)

Places of Worship

• St John Fisher Church (4.8 miles)