Marquis Vermont Hills

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  • Interior

    A cozy dining room with neatly arranged tables and chairs, adorned with floral centerpieces near large windows.

  • Outdoors

    A woman standing next to the Vermont Hills Post Acute Rehab sign on a sunny day.

  • Decor

    A spacious waiting area with comfortable seating and decorative accents.

  • Living Room

    A cozy living room with elegant chairs, an ottoman, television, and a large window allowing natural light in.

  • Building

    A two-story commercial office building with large windows and a landscaped exterior.

  • Bedroom

    A well-lit hospital room with a single bed, chair, and table by the window.

  • Windows

    A cozy dining room with a vase of colorful flowers on the table.

  • Dining

    A patio deck setup with a dining table and chairs, featuring a meal and flowers overlooking a garden view.

  • Landscaping

    A Scrabble board with tiles scattered on a table by a window overlooking a garden.

  • Garden

    A peaceful outdoor breakfast setup with water being poured into a glass, accompanied by fruit and pastries.

  • Outdoor

    A serene outdoor deck with a ramp, shaded by an umbrella, surrounded by lush greenery.

  • Television

    A fitness room equipped with various exercise machines including treadmills and stationary bikes, featuring a wooden floor and a television on the wall.

  • Healthcare

    Sign for Vermont Hills Post Acute Rehab facility

Marquis Vermont Hills

6010 South West Shattuck Road, Portland, OR 97221

For more information about senior living options: (844) 490-3973

3.6 from 30 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
4
1 stars
6

Skilled Nursing Facility

Overall Review of Marquis Vermont Hills

Pros

  • pro The staff are extremely patient and caring.
  • pro They attend to dietary needs, such as gluten-free meals.
  • pro Amanda is described as compassionate, attentive, and mindful of residents' needs.
  • pro Admissions are smooth and the process is well organized with good communication.
  • pro The dining program is good, with residents able to choose their meals.
  • pro The environment is peaceful and the grounds are beautiful.
  • pro The care team, including CNAs, nurses, activities staff, social workers, and kitchen staff, work well together and communicate effectively.
  • pro The facility demonstrated strong teamwork and resilience during emergencies, ensuring residents received meals and medications.

Cons

  • pro The place was disgusting and she contracted a tapeworm.
  • pro They do not care about hygiene and they over medicate or give the wrong medications.
  • pro The food they provide here is subpar and awful, and they would also miss meals.
  • pro The facility is run down and outdated.
  • pro The atmosphere here is horrible.
  • pro Most of the nurses provided less than acceptable care.
  • pro Nurse Lynette refused to provide my loved one with their inhaler.
  • pro The CNAs will get confrontational with family members if you bring up any issues.
  • pro The issues that do get reported do not make any difference.
  • pro They ignore the call light and spend as little time as they can in the room.
  • pro The PT department is absolutely horrible; the therapist treated my sister like a piece of trash.
  • pro My daughter died there in horrible conditions.

Review

Marquis Vermont Hills has been the setting for a wide range of experiences, from heartfelt gratitude to troubling complaints. Across the many voices, families describe a facility that can feel like a lifeline during rehab, while also exposing serious concerns about care, hygiene, communication, and overall safety. The stories come from different times and different loved ones, but together they sketch a complex portrait: moments of genuine compassion and efficiency, alongside episodes that left families unsettled or angry. The common thread is a strong desire for quality care and reliable communication, especially when a family member is vulnerable and far from home.

On the positive side, several reviews highlight moments when the care felt personal, thorough, and well coordinated. One family member spoke of a July 2025 rehab stay for a mother who had fallen and broken her knee; the experience included gluten-free meals, patient and caring staff, and creative problem-solving - such as allowing a brief leave for a wedding - suggesting a level of flexibility and attentiveness that left the family very pleased. Another family member praised the admissions process as "a breeze," and then described a cascade of supportive experiences from CNAs to the head nurse, the activities director, and the social worker, all of whom seemed to communicate effectively and keep the patient's welfare front and center. The kitchen and dining staff also earned praise in several accounts, with mentions of a thoughtful chef who prepared special meals when needed and a front desk team that was personable and helpful. Beyond medical care, one reviewer emphasized the sense that the staff cared about the patient's emotional well-being, with decorations and seasonal activities that helped the resident feel engaged and connected.

The warmth and dedication extended to long-term residents and their families as well. A reviewer lauded the care received by their 92-year-old father, noting a team that was genuinely thoughtful and communicative. Another account spoke highly of the overall atmosphere - the grounds described as peaceful and beautiful, with residents given choices about what they eat and staff who included family members in decision-making even from out of state. A different voice highlighted the kindness and consistency of a nurse named Amanda, whose mindful presence and cheerful greetings were felt by visitors as well as patients. This sense of continuity and human connection - staff who notice pain and fear, staff who respond with empathy and practical help - appeared again and again in the more favorable depictions of Marquis Vermont Hills.

Yet, alongside these positive notes, a substantial portion of the feedback paints a starkly different picture. Several reviewers recount experiences of neglect, forgetfulness, or substandard care. One recent account described a severe lapse: no shower administered by female staff, food misplacement, and concerns that were not acted upon, culminating in a serious infection that the family attributed to the facility's care. The reviewer warned others strongly, saying, "Do not bring your loved ones here." In another detailed critique, a reviewer claimed the facility was dirty, patient rights were ignored, medications were mishandled or over- or under-administered, and even basic nourishment - such as cold, soggy onion rings - was not up to standard. There was also a specific allegation that an inhaler was not provided when needed, a failing that contributed to a deeply negative impression of the care environment.

The most troubling narratives describe not just isolated incidents but ongoing patterns that affected trust and safety. In one telling, a sister recounts a time when call lights were left unanswered, the room was dirty, and CNAs could be confrontational when issues were raised. The reviewer suggested that reported problems did not lead to meaningful changes and claimed the facility prioritized money over patient well-being. A particularly devastating account described the treatment of a sister who was moved through the PT department in a way that felt dismissive and dehumanizing, ultimately leading to her death in what was described as "horrible conditions." This review warned readers powerfully not to trust the facility and to seek care elsewhere if they could.

Amid the gravity of these reports, there are moments of resilience and gratitude that bridge the gap between hope and fear. One reviewer highlighted the remarkable teamwork during an ice storm in 2024, when staff reorganized the facility to move beds to the dining room and kept meals and medications flowing despite the chaos of a generator-based crisis response. The tone was one of admiration for the staff's ability to improvise under pressure and still maintain a sense of care and calm for residents. Another family member highlighted the consistent quality of care for their father, noting that the team kept them informed and that a particular staff member, Melanie, stood out as exceptionally communicative and attentive.

Across years and experiences, Marquis Vermont Hills also appears as a place where families felt supported by certain individuals who went above and beyond. A reviewer praised Julie and Mashid for making life easier during the difficult days of a loved one's final illness, and another mentioned a front-desk staff member who was consistently kind and helpful. In a longer, more reflective note, a family shared that their mother lived at the facility for about a year, describing the staff as top-notch, the grounds peaceful, and the food good, with residents allowed to choose their meals. They also acknowledged that basic daily care - like brushing teeth and hair or managing hearing aids - could be a challenge when staff time is stretched, but they credited the presence of many visiting family members who helped fill in those gaps.

What stands out in these varied accounts is both the fragility and the importance of trust when someone you love is in a care setting. Some families report experiences that strengthened their confidence in Marquis Vermont Hills - a sense that the staff are capable, kind, and responsive, with moments of exceptional compassion. Other families report deeply troubling episodes that shook that confidence, including concerns about hygiene, medication management, and responsive care during emergencies. Taken together, the reviews create a nuanced mosaic: a facility capable of remarkable kindness and professional competence in some hands, yet repeatedly challenged by serious, systemic concerns raised by others who have been directly affected. The overarching message is clear for readers: if you are considering Marquis Vermont Hills, listen to a broad range of experiences, ask pointed questions about hygiene, medication practices, and call-light response times, and, whenever possible, assess the specific staff who would be caring for your loved one, since individual caregivers - like Amanda, Melanie, Julie, Mashid, and others - can make a profound difference in a patient's day-to-day experience.

Features

Housing

  • 73 resident community capacity 73 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (10 miles away) Portland International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Marquis Vermont Hills is an assisted living community located in the beautiful city of Portland, Oregon. Our community offers a wide range of amenities and care services to ensure our residents have a comfortable and fulfilling lifestyle.

In terms of amenities, we provide a beauty salon for our residents to enjoy pampering themselves, as well as cable or satellite TV for their entertainment needs. We also offer community operated transportation for convenience, a computer center for staying connected, and a fitness room to promote physical well-being.

Our community is fully furnished and includes private bathrooms for each resident. We have a gaming room for recreational activities, as well as a garden where residents can spend time outdoors and enjoy nature. Our dining room provides restaurant-style dining experiences with special dietary restrictions catered to. We also have a small library for quiet relaxation and telephone access for easy communication.

At Marquis Vermont Hills, we prioritize the health and well-being of our residents. Our care services include 24-hour call systems and supervision to ensure their safety. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We offer assistance with diabetes diets, medication management, meal preparation, and service.

We also provide mental wellness programs to support emotional health and transportation arrangements for non-medical purposes. In addition, we offer transportation to doctor's appointments when needed.

Our community promotes an active lifestyle through various activities such as fitness programs, resident-run activities, and scheduled daily activities. We also organize planned day trips for our residents to explore the surrounding areas.

Marquis Vermont Hills is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals - ensuring easy access to essential services and vibrant entertainment options.

Overall Marquis Vermont Hills is dedicated to providing exceptional assisted living services in a warm and inviting environment where our residents can feel at home while receiving the care they need.

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Nearby Places of Interest

Pharmacies

  • Rite Aid (0.5 miles)
  • Walgreens (0.8 miles)
  • Stone Age Farmacy PDX (1.9 miles)
  • Walgreens (2 miles)
  • Fred Meyer Pharmacy (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • QFC Pharmacy (2.6 miles)

Places of Worship

  • St John Fisher Church (0.7 miles)

Restaurants

  • Old Market Pub & Brewery (1.1 miles)
  • Mandarin Palace (1.8 miles)
  • Wendy's (2 miles)
  • Uwajimaya (2.3 miles)
  • Chick-Fil-A (2.4 miles)
  • Bannings Restaurant & Pie House (2.7 miles)
  • 85 Degree C Bakery Cafe (2.9 miles)

Physicians

  • Legacy Medical Group-Raleigh Hills (1.3 miles)
  • The Portland Clinic (2.6 miles)
  • Marshall, Katharine Providence Medical Group Saint Vincent (2.7 miles)
  • Reflex (3 miles)
  • Pediatric Associates Of The NW (3.3 miles)
  • Virginia Garcia Memorial Health Center (3.6 miles)
  • One Medical (3.7 miles)

Parks

  • Albert Kelly Park (1.4 miles)
  • Spring Garden Park (1.8 miles)
  • Florence Pointe Park (1.9 miles)
  • Terwilliger Playground (2.7 miles)
  • Washington Park (3.5 miles)
  • Fir Grove Park (3.6 miles)
  • Sellwood Riverfront Park (3.7 miles)

Cafes

  • Starbucks (2.5 miles)
  • Panera Bread (3 miles)
  • Well & Good Coffee House (3.6 miles)
  • King's Hookah Lounge (3.8 miles)
  • Coava Coffee Roasters (4.4 miles)
  • Dutch Bros Coffee (4.8 miles)
  • Dutch Bros Coffee (4.8 miles)

Hospitals

  • Doernbecher Children's Hospital (2.8 miles)
  • Shriners Hospitals For Children (2.8 miles)
  • Portland VA Medical Center (2.8 miles)
  • Legacy Good Samaritan Medical Center (4 miles)

Transportation

  • Sunset Transit Center (3 miles)
  • TriMet Bus Stop ID 3655 (3.7 miles)
  • Amtrak (4.5 miles)
  • Beaverton Creek MAX Station (4.8 miles)

Theaters

  • Century Theater Cedarhill (3.8 miles)
  • Regal Pioneer Place (3.9 miles)

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