422 West Locust Street, Stilwell, OK 74960
For more information about senior living options: (844) 490-3973
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The staff were fast, pleasant, and committed to helping families. They were helpful in the continued search for placement. The care provided was excellent. The nurses were kind. The facility was nice.
They felt they were being taken advantage of financially and overcharged. They received bills after their great-uncle had died, which seemed wrong. They would not recommend the facility due to financial practices. They described the facility as negligent and the staff as horrible, alleging theft of jewelry and cash. They reported CMAs making patients wait over two hours for pain medication. They said CNAs left food trays and did not service meals promptly. They claimed a nurse cut their relative's hair without consent and neglected grooming. They reported a lack of communication about a death, including being told after the fact and being blocked in the parking lot.This facility has elicited a wide range of opinions from families, with experiences that run from heartfelt praise to sharp accusations. On one end, several relatives describe caring staff and thoughtful efforts to help, even during difficult circumstances. They recall moments of kindness, attentive communication, and signs of real dedication, which left them with hopeful impressions about the facility's potential to provide quality care when a loved one is in need.
In one particularly poignant account, a great-uncle who was diagnosed with cancer was admitted to the nursing home on January 12 and passed away on February 12. The family says Medicare or Medicaid coverage was supposed to cover the stay, but they received a bill of about $6,000, followed by another bill at the end of February, and a third for more than $938 issued around March 30. The reviewer notes that the first bill seems understandable because the person was alive and in the facility, but the subsequent bills after death feel inappropriate and fishy. The family intends to consult legal help and also speak with tribal authorities, specifically mentioning Cherokee Nation, given their tribal status. They conclude that while the staff initially seemed kind and the facility appeared respectable, the ongoing financial charges after their loved one's death and what they perceive as possible overcharging have left them uneasy. Despite the financial concerns, they acknowledge that the facility may have had a positive atmosphere and that some nurses were kind, but they would not recommend the place for financial reasons.
Another reviewer offers a contrasting, highly positive impression. They describe the staff as fast, pleasant, and committed to helping the family, noting that even after officials determined that placement could not be accepted due to the patient's needs, the facility continued to assist in the search for suitable care. The reviewer characterizes the care as excellent, highlighting a sense of genuine dedication and ongoing support even when a match between patient needs and the facility's capabilities proved tricky.
A third perspective is more balanced in its praise, focusing on a relative who needed Skilled Therapy. The reviewer says their mother-in-law came to the facility for therapy, and the staff were loving and supportive. They even contemplated leaving her there for long-term care, suggesting that the care environment could be right for some residents, depending on individual needs and outcomes. This account emphasizes warmth, perceived attentiveness, and the potential for positive long-term scenarios when care aligns with a patient's rehabilitation goals.
However, not all reviews are favorable. One strong negative account accuses the facility of chronic neglect and even theft. The reviewer describes the facility as the most negligent they have ever seen, alleging that horrible staff members were employed and that hundreds or thousands of dollars in rings and cash were stolen from a relative's purse when she was rushed to the hospital. This account portrays a pattern of poor staffing and safety concerns, painting the facility as unsafe and untrustworthy in the reviewer's view. The reviewer also notes that while some staff members may have done their jobs adequately, there are serious doubts about the overall quality of care and the safety of residents' belongings.
Other criticisms focus squarely on staffing and care delays. The reviewer claims that certified medication aides (CMAs) make residents wait more than two hours for pain medications and that certified nursing assistants (CNAs) sometimes leave food trays unattended until the next cycle. While acknowledging that some staff members may perform their duties satisfactorily, the reviewer argues that the overall experience is marred by delays, inattentiveness, and a lack of timely care in critical moments.
A separate, particularly troubling report details a specific incident involving an aunt who was in the facility. According to the reviewer, a nurse who was "caring" for the aunt did not wash her hair properly and took it upon herself to cut the aunt's hair up to her ears without consent. The family was not informed about the aunt's death in a timely manner; instead, the sister arrived at the facility only to be told that the aunt had already died and had been moved to the funeral home. This account highlights concerns about privacy, consent, and communication with family members during a resident's final days.
Taken together, these reviews sketch a complex picture of the facility. Some families report compassionate staff, supportive guidance, and moments of excellent care that provide comfort during difficult times. Others report serious concerns about neglect, safety, and the handling of personal property, along with troubling billing practices after a resident's death and troubling lapses in communication. The range of experiences suggests that outcomes may depend heavily on individual interactions, specific staff on duty, and the particular needs and circumstances of each resident.
Given the breadth of experiences, families considering this facility are advised to prepare thoroughly. Reviewers recommend consulting legal resources to understand billing practices and post-death charges, and to consider involving tribal authorities if the family's tribal status applies. It may also be wise to seek independent assessments or second opinions about the level of medical care, therapy services, and daily operations, as well as to document interactions and keep a careful record of bills, dates, and communications. While some families may find the staff's warmth and competence reassuring, others clearly feel that significant improvements are needed in areas like timely care, safety, communication, and fiduciary practices.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Stilwell Nursing Home in Stilwell, OK is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy the convenience of having a beauty salon right on the premises, allowing them to easily maintain their personal grooming needs. The availability of cable or satellite TV in each room ensures that residents can stay connected with the outside world and enjoy their favorite shows. Additionally, community-operated transportation services are provided for convenience when residents need to run errands or attend appointments.
For those who want to stay connected online or work on personal projects, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can indulge in delicious and nutritious meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.
Staying physically active is made easy with a fitness room available for use at any time. Residents can also engage in various activities such as gaming, spending time in the garden, enjoying outdoor spaces, or socializing in the small library. Planned day trips, resident-run activities, and scheduled daily activities provide opportunities for fun and engagement.
The care services provided at Stilwell Nursing Home include 24-hour call system and supervision to ensure round-the-clock support and assistance whenever needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to guarantee proper administration of medications.
Residents with diabetes receive specialized care through tailored meal plans that meet their dietary needs. Meal preparation and service allow residents to enjoy nutritious meals without worrying about cooking themselves. A mental wellness program caters to the emotional well-being of residents.
Transportation arrangement services are available both for non-medical purposes like running errands or visiting local attractions and for medical appointments to ensure that residents have easy access to healthcare services. A wellness center is also provided to promote holistic health.
The Stilwell Nursing Home boasts a close proximity to various amenities, including pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have access to essential services and resources nearby.
Overall, the Stilwell Nursing Home offers a comfortable and supportive environment where seniors can live independently while receiving the assistance they need. The wide range of amenities and care services cater to individual needs and preferences, making it a desirable assisted living community in Stilwell, OK.
Stilwell Nursing Home is located at 422 West Locust Street, Stilwell, OK 74960 in Cherokee County, Oklahoma
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