25376 South Welling Road, Welling, OK 74471
For more information about senior living options: (844) 490-3973
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It was an amazing experience. The customer service was great. They would definitely stay here again. It was fun.
The place has horrible living conditions and is extremely run down. The staff do not treat guests like humans; they are more like animals. People should not bring their family here.The collection of remarks presents a picture that swings between harsh critique and bright praise, as if two different experiences belong to the same place. One voice warns prospective guests with urgency, insisting that the property should not be chosen for a family, hinting at serious problems behind the doors. The overall mood in that thread is cautionary, emphasizing that the living conditions are far from acceptable and that the place feels neglected or rundown. The narrative here is not subtle: it speaks of danger to guests' well-being and warns others to stay away, particularly when a family might be involved. The impression left is one of discomfort, alarm, and a sense that safety, hygiene, and upkeep are not meeting basic expectations.
On the other hand, a starkly different sentiment appears in another line of feedback, where the experience is described as wonderful on the hospitality front. This reviewer calls it an "amazing experience" and singles out the customer service as a standout, stating that it was "great" and that they would "10/10" stay again. The emphasis shifts away from the physical state of the accommodations and toward the people serving the guests - the responsiveness, warmth, and attentiveness of staff who can elevate a stay even if other elements are uncertain. This perspective suggests that, for some visitors, the human interactions and service quality can completely shift their overall impression, creating a sense of welcome and reliability that contrasts with the harsher warnings elsewhere.
The juxtaposition of these two tones highlights a fundamental tension: experiences at the property can feel almost opposite, depending on who you are, when you visit, or which unit you encounter. The negative voice anchors its critique in the tangible, verifiable aspects of the building and its environs - poor upkeep, a sense of dilapidation, and a perception that guests are not treated with the dignity they deserve. The positive reviewer, however, finds value in the service dimension, where courteous staff and a smooth interaction can produce satisfaction even if other aspects of the stay are not perfect. This split mirrors a broader reality in hospitality where product and process interact in complex ways, producing sharply different memories from the same or similar spaces.
In one or two fleeting lines, the text adds more ambiguity with fragments like "Good luck" and "Fun." Taken alone, these phrases read like closing sentiments or perhaps a shrug toward the outcome of choosing to stay. They contribute to the overall mosaic by suggesting that the experience can be as much about mood, expectations, and personal optics as about the concrete conditions on the ground. The brevity of these notes contrasts with the longer, more charged sentences elsewhere, underscoring how mixed and layered the overall perception can be: a place that can feel dire to some and hospitable to others.
Together, the remarks sketch a landscape where management quality and service excellence exist in tension with maintenance issues and perceived neglect. The strongest negative threads point to environments that feel rundown and to a sense that occupants are not treated with basic human regard. Yet the bright, service-centered critique points to moments when staff behavior - politeness, responsiveness, and genuine help - can redeem or at least soften an experience that might otherwise be fraught with dissatisfaction. This dichotomy invites readers to consider which aspect matters most to them: a pristine physical space or a person-centered service ethos, and how the two can diverge within the same setting.
For potential visitors, the message is to approach with eyes open and a readiness to evaluate both sides. The negative voices urge caution, especially for families or travelers who prize comfort, cleanliness, and a sense of safety as non-negotiables. The positive voice, meanwhile, offers a counterpoint: that strong, attentive customer service can significantly improve the stay and leave a lasting favorable impression. In practical terms, this means checking current reviews for specific units or recent maintenance updates, asking about the condition of rooms, and inquiring about the availability and quality of staff support during your stay. The eventual takeaway is nuanced: experiences can vary widely, and a well-timed conversation with management about maintenance and guest care may shape your outcome as much as choosing the right room.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sugar Mountain Retreat in Welling, OK is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features air-conditioned apartments that are fully furnished, providing a comfortable and home-like environment.
Residents can enjoy a variety of amenities such as beauty salon services, cable or satellite TV, and access to community-operated transportation for easy mobility. A computer center is available for those who want to stay connected, while a small library provides a quiet space for reading and relaxation. Wi-Fi/high-speed internet is also available throughout the community.
Dining at Sugar Mountain Retreat is restaurant-style, with delicious meals provided daily. Special dietary restrictions can be accommodated, ensuring that residents receive nutritious and personalized meals. Housekeeping services are provided to maintain cleanliness and tidiness in the apartments.
The community offers various activities for residents to engage in. Community-sponsored activities and scheduled daily activities provide opportunities for socializing and recreation. Concierge services are available to assist with any personal needs or requests. Devotional activities offsite allow residents to practice their faith if desired. Fitness programs and a fitness room promote physical wellness, while planned day trips offer opportunities for exploration outside the community. Resident-run activities further foster a sense of belonging within the community.
At Sugar Mountain Retreat, care services include 24-hour supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by compassionate staff members who prioritize resident dignity and independence. Diabetes diet management and diabetic care are available for those with specific dietary needs. Medication management ensures that residents receive their medications accurately and timely.
Transportation arrangements can be made for medical appointments or other outings as needed. The community is conveniently located near parks and places of worship, allowing residents easy access to outdoor recreational spaces as well as spiritual support.
With its comprehensive amenities, dedicated care services, and various activities, Sugar Mountain Retreat provides a nurturing and vibrant environment for seniors seeking assisted living in Welling, OK.
Sugar Mountain Retreat is located at 25376 South Welling Road, Welling, OK 74471 in Cherokee County, Oklahoma
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