Pleasant Valley Health Care Center in Muskogee, OK

Save

Pleasant Valley Health Care Center in Muskogee, OK

1120 Illinois, Muskogee, OK 74403

For more information about senior living options: (844) 490-3973

3.7 from 42 reviews
5 stars
26
4 stars
1
3 stars
3
2 stars
0
1 stars
12

Skilled Nursing Facility

Overall Review of Pleasant Valley Health Care Center

Pros

  • pro The staff is very good and professional.
  • pro The facility is very clean, and the staff are professional and nice.
  • pro Pleasant Valley is the best place for loved ones; they treat residents like family.
  • pro The owners have hearts of gold and want the best for residents and the team.
  • pro The staff, especially Kelly, goes above and beyond; Kelly is a hero.
  • pro The team at Pleasant Valley Health Care is amazing and feels like family.
  • pro The owners treat residents and staff like family; it truly feels like a second family.
  • pro Great new staff; caring and fun place for loved ones.
  • pro This place cares for its people.

Cons

  • pro They would give 0 stars and advise against putting a loved one in this nursing home.
  • pro Francine is accused of covering up incidents, talking about employees, and allowing long-time CNAs to bully newer CNAs.
  • pro The facility does not ensure a patient can rest in a shared room, with a resident keeping the light on at night.
  • pro The reviewer alleges care gaps, including items going missing such as teeth.
  • pro The facility is accused of black mold and water leaks, and of charging rent while belongings were stolen to cover up the mold.
  • pro They claim staff starved their grandmother to death.
  • pro The care is described as a joke, with open wounds and sepsis not communicated to the family, and a patient who fell without adequate help and lacked water.
  • pro A sister was dropped on the floor, staff allegedly lied about care, and dehydration led to kidney failure.
  • pro The staff are described as horrible to patients, refusing hospitalizations, yelling and cursing at residents, and mismanaging funds.
  • pro There is a perception of a lack of upfront information about room types and extra charges for food.

Review

Pleasant Valley Health Care Center in Muskogee is best suited for families seeking a warm, staff-driven environment where caregivers treat residents like family and where day-to-day attention feels personal. The community tends to draw those who value cleanliness, a professional bedside approach, and a team that remembers names and routines. For residents pursuing rehabilitation or short-term recovery, the facility's emphasis on approachable staff and a homey atmosphere can provide steady, hands-on support during a difficult transition.

Those weighing alternatives should note that this is not a one-size-fits-all option. Families with heightened safety concerns, or with residents requiring rigorous clinical oversight and transparent incident handling, should look elsewhere. Repeated reports touch on communication gaps, and several families allege serious lapses in care ranging from unaddressed wounds and dehydration to management practices that feel opaque or unaccountable. Allegations about mold and water leaks, combined with concerns about accountability from leadership, underscore a risk profile that demands careful scrutiny before committing.

The strongest positives here are evident in the everyday care and the mood created by the staff. Cleanliness and a generally professional, courteous demeanor permeate the environment, and several caregivers are repeatedly praised for going beyond standard duties. The sentiment that the owners and long-tenured team members genuinely care about residents is a recurring thread, and many families describe a family-like culture that can translate into consistent, compassionate attention on the floor. When governance is aligned with front-line care, Pleasant Valley can feel reliably supportive and resident-centered.

However, the drawbacks carry significant weight. Reports of CNA bullying, missing personal items, and alleged misrepresentation of events erode trust and raise questions about day-to-day safety and accountability. Even more disconcerting are grave accusations of wounds going undetected, a septic condition developing in a resident, dehydration, and late notification to families about serious health events. The most troubling narratives frame the facility as insufficiently transparent about incidents, with claims that problems are not promptly or adequately addressed. A climate of fear or silence around troubling episodes would be unacceptable for families managing complex or chronic conditions.

The pros - cleanliness, a palpable care ethos among many staff, and a strongly supportive ownership - do offer meaningful counterweights to the cons, but only if leadership remains consistently responsive and transparent. For families who can establish clear lines of communication, demand detailed care plans, and insist on rapid remediation when problems arise, Pleasant Valley's strengths can be leveraged into solid daily care. The resident experience hinges on the reliability of the leadership team to act decisively when issues emerge, and on a care environment where trusted staff stay engaged and accountable. Without that, the positive impressions of individual caregivers are at risk of being outweighed by safety and oversight gaps.

In making a decision, prospective residents should visit with intention and ask hard questions. Request recent incident reports, review the care planning process, and verify wound care protocols, staff ratios, and how room assignments are managed. Probe how complaints are escalated and what accountability measures exist for leadership. For families with high-acuity needs or a history of safety concerns, or those who cannot tolerate potential delays in notification and remediation, alternatives are prudent. For those who prioritize a home-like setting and can actively partner with a responsive care team, Pleasant Valley can be a workable fit - provided leadership proves its commitment to transparent, consistent, and safety-forward operation.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pleasant Valley Health Care Center in Muskogee, OK is a premier assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can enjoy pampering and grooming services. Each resident's entertainment needs are catered to with access to cable or satellite TV. Community-operated transportation is available for outings and appointments, ensuring that residents can stay connected to the local area.

For those who enjoy staying connected digitally, there is a computer center and Wi-Fi/high-speed internet available throughout the community. Dining options are abundant with a spacious dining room offering restaurant-style meals and special dietary restrictions catered to. A fitness room is available for those looking to maintain an active lifestyle, while a gaming room provides entertainment for those seeking leisure activities.

Residents can relax in the beautiful outdoor spaces and gardens or spend quiet time reading in the small library. Housekeeping services ensure that residents' living spaces are kept clean and comfortable, while move-in coordination assists with the transition into the community. Private bathrooms provide convenience and privacy for each resident.

The care services provided include 24-hour call system and supervision to ensure round-the-clock support. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications on time, while meal preparation and service ensure that they have nourishing meals throughout the day. Special dietary restrictions are also taken into consideration.

The community offers a mental wellness program to support residents' emotional well-being along with various planned activities, fitness programs, and day trips to keep them engaged and entertained. Residents have opportunities to participate in resident-run activities or join scheduled daily activities organized by staff members.

In terms of nearby amenities, there are two cafes and two parks within close proximity of the community for residents to explore. There are also multiple pharmacies located nearby along with numerous restaurants catering to different culinary preferences. For transportation needs, there is a transportation arrangement available, and for spiritual well-being, several places of worship can be found in the area. Additionally, there are six hospitals and 22 physicians located nearby for medical care needs.

Pleasant Valley Health Care Center in Muskogee, OK provides an exceptional assisted living experience with its comprehensive amenities, caring staff, and convenient location.

Nearby Places of Interest

Restaurants

  • Chow's Express (0.4 miles)
  • McDonald's (0.9 miles)
  • Sonic Drive-In (0.9 miles)
  • Jose’s Mexican Restaurant (1.1 miles)
  • Mahylon's (1.2 miles)
  • Domino's Pizza (1.3 miles)
  • Max's Garage (1.7 miles)

Places of Worship

  • Southern Baptist Convention (0.6 miles)
  • Faith Pentecostal Church of God (1.4 miles)
  • Central Baptist Church (1.4 miles)
  • Eastside Church of Christ (1.7 miles)
  • Grace Episcopal Church (2.1 miles)
  • Three Rivers Cowboy Church (2.3 miles)
  • Northside Baptist Church (2.4 miles)

Physicians

  • Eye Care of Muskogee (0.8 miles)
  • Children's Clinic (1.1 miles)
  • Dr Lamberts Office (1.2 miles)
  • Muskogee Pet & Nuclear Imaging (1.2 miles)
  • Muskogee Immediate Care (1.5 miles)
  • Premier Pediatric & Adolescent Care (2.9 miles)
  • Muskogee Pulmonary Clinic (3.3 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • Economy Pharmacy (1 miles)
  • Native Grass Dispensary - Main St (1.8 miles)
  • Ernies Pharmacy Wellnes (3.3 miles)
  • Economy Pharmacy (3.6 miles)
  • Valu-Med Pharmacy (7.2 miles)

Parks

  • Spaulding Park (1 miles)
  • Gulick Park (2.1 miles)
  • Greenleaf State Park (9.6 miles)
  • Spaniard Creek Public Use Area (10.4 miles)

Cafes

  • Anna's Coffee Cup (1.2 miles)
  • Starbucks (3.9 miles)

Hospitals

  • Muskogee Health Center (2 miles)
  • Muskogee Community Hospital (3.6 miles)
  • Saint Francis Hospital Muskogee East (3.6 miles)
  • Cornerstone Hospital Of Oklahoma (3.8 miles)
  • Solara Hospital Muskogee (3.9 miles)
  • Eastern Oklahoma VA Health Care System (4.3 miles)

Transportation

  • Enterprise Rent-A-Car (2 miles)
  • Dirty Creek Taxidermy (11.5 miles)

Frequently Asked Questions

Where is Pleasant Valley Health Care Center?
What photos are available for Pleasant Valley Health Care Center in Muskogee, Oklahoma?

Nearby Communities

  • Greenleaf Apartments

    Greenleaf Apartments

    Muskogee, OK

     
     

    pro Great access to nearby cafes, parks, dining, healthcare, and transportation.

  • York Manor

    York Manor

    Muskogee, OK

     
     

    pro Comprehensive care (including diabetes care) with engaging on-site amenities and nearby conveniences.

  • York Manor Nursing Home

    York Manor Nursing Home

    Muskogee, OK

    3.7 from 40 reviews
     

    pro Excellent, personalized care with long-tenured staff and proactive administration.

  • Broadway Manor Nursing Home

    Broadway Manor Nursing Home

    Muskogee, OK

    4.1 from 65 reviews
     

    pro Helpful staff and a single-level facility with diverse activities.

  • Azalea Gardens Memory Care

    Azalea Gardens Memory Care

    Muskogee, OK

    4 from 61 reviews
    $3,300 to $5,565 / month

    pro Caring, attentive staff in a clean, welcoming environment with engaging activities.

  • Muskogee Nursing Center

    Muskogee Nursing Center

    Muskogee, OK

     
     

    pro Extensive on-site amenities and care services, including restaurant-style dining, transportation, wellness programs, beauty services, housekeeping, and 24-hour supervision.

  • Eastgate Village Retirement

    Eastgate Village Retirement

    Muskogee, OK

    4.6 from 15 reviews
     

    pro Friendly staff and proactive communication in a clean, well-maintained setting.

  • Crossroads Residential Care

    Crossroads Residential Care

    Checotah, OK

     
     

    pro Diabetic and ambulatory care with on-site activities in a peaceful Checotah setting.

  • Morada Broken Arrow

    Morada Broken Arrow

    Broken Arrow, OK

    4.4 from 150 reviews
    $2,250 to $3,560 / month

    pro Friendly staff with engaging activities and well-maintained grounds.

Related Resources

  • palliative care at homeExploring Palliative Care in the Home: A Comprehensive Overview

    Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.

  • palliative care at homeComprehensive Insights into Palliative Home Care: What It Is and What to Expect

    Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.

  • skilled nursing facility vs nursing homeSkilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences

    Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.