Broadway Manor Nursing Home in Muskogee, OK
Save1622 East Broadway, Muskogee, OK 74403
For more information about senior living options: (844) 490-3973
Broadway Manor's staff go above and beyond to provide the best care to residents. Brittoney is described as a caring, heart-driven administrator who dedicates herself to residents and staff. Chelsea Gillfillan is kind, compassionate, and provides excellent care to residents. Kayley is a caring, hard-working staff member who consistently ensures residents are well cared for. The nurses are friendly and attentive to residents' needs. The facility is clean, well-maintained, and welcoming. Broadway is beginner-friendly and supportive to new staff. Residents feel at home thanks to the dedicated staff. The care team is knowledgeable, attentive, and treats residents like family.
The facility has deplorable conditions: it smells atrocious, is dirty and run-down, with broken equipment and safety issues. A grandmother was reportedly attacked by tenants, a male caregiver named Matt was described as very rude and pushing her, and her glasses and teeth were taken. Medications were not administered, residents were not bathed, and diapers were not changed, according to the review. Matt was described as repeatedly rude and unprofessional, and the reviewer said he should be fired. Brittoney, the administrator, was accused of treating families as if they were wrong for questioning her, and the facility was not recommended. A resident's belongings were stolen and some nurses were rude. The staff were called the rudest, and the administrator allegedly wouldn't concede fault or fix issues; ramps were blocked to hinder waiting. The phone staff were rude and management needed improvement.Broadway Manor Nursing Home in Muskogee is best suited for families that prioritize a warm, resident-centered culture where front-line caregivers and administrators demonstrate genuine devotion to daily comfort and personal connection. It works well for families seeking a place that feels like a compassionate extension of home, with hands-on staff who make residents feel valued, and with robust rehabilitation services that support recovery and ongoing activity. The community tends to shine when staffing is stable and engaged, delivering attentive care, friendly interactions, and a welcoming environment that many families describe as a "gem" in the heart of town.
That said, there are clear reasons to consider alternatives, especially for families where safety protocol, consistent staffing, and unambiguous communication are non-negotiable. Several reviewers raise serious concerns about staffing levels, communication gaps, and even troubling safety incidents. When dependable, transparent updates, strict adherence to care plans, and predictable responsiveness are non-negotiable, Broadway Manor can fall short for some residents. Families with residents who require very high levels of supervision, strict medication management, or heightened risk of behavioral incidents may prefer facilities with a more centralized safety record and firmer escalation processes.
The strongest, recurring pro is the staff's extraordinary level of care and compassion. Reviewers repeatedly highlight administrators and front-line team members who lead with heart, with specific mentions of administrators who are hands-on and responsive, and nurses, aides, and therapy staff who treat residents like family. The rehab program - physical and occupational therapy - receives praise for its professionalism, and many families note their loved ones make tangible progress thanks to those therapists. A clean, welcoming environment - one-level layout, general tidiness, and a community that supports social activities - further strengthens the value proposition for families who want a nurturing setting that still offers meaningful rehab and social engagement.
Yet serious caveats echo through the negative experiences. The most consequential concerns center on safety and staffing consistency: reports of under-staffing, delayed responses, and the sense that problems can be "too many cooks" in care plans without timely resolution. Some families describe distressing episodes involving staff behavior, medication management lapses, or items going missing, and a few reviews explicitly call out management communication as lacking when trouble arises. In other words, the positive moments - caregiver warmth, genuine kindness, and capable rehab - can be undermined by gaps in coverage, inconsistent supervision, and gaps in timely, clear information to families.
For families weighing the decision, a practical approach sharpens the outcome. Schedule a direct tour and face-to-face conversations with the administrator and the head of nursing to gauge responsiveness and transparency. Ask about current staffing ratios during different shifts, how care plans are updated, and how concerns are escalated and tracked. Request the opportunity to speak with multiple residents' families about day-to-day communication and incident resolution. Inspect common areas for cleanliness and odor, verify the condition of equipment, and verify the dining program by sampling a meal and inquiring about dietary options. Confirm the availability and scheduling of PT/OT sessions and the ease of transportation for off-site activities.
In the end, Broadway Manor earns its reputation as a caring, capable option for families who value a homey atmosphere, accessible rehab services, and administrators who lead with empathy. Its strengths are most evident when staffing is steady and communication is proactive, allowing the compassionate core of the community to flourish. For some families, this translates into a highly satisfying choice that feels like a trusted extension of the home environment. For others, especially where safety oversight, consistent staffing, and unambiguous updates are non-negotiable, it is prudent to evaluate alternatives that promise tighter control and more predictable operations. The right fit hinges on balancing the warmth and personal attention Broadway Manor delivers with the degree of certainty and safety that must anchor any long-term care decision.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Broadway Manor Nursing Home in Muskogee, OK offers a comfortable and enriching environment for seniors who require assistance with daily activities and are looking for a vibrant community to call home. With a wide range of amenities and care services, residents can enjoy a fulfilling lifestyle with all their needs taken care of.
The community features various amenities designed to enhance the residents' well-being. A beauty salon is available on-site for personal grooming needs, while cable or satellite TV ensures entertainment options are plenty. Community-operated transportation is provided to ensure residents can easily access local attractions and run errands. A computer center allows residents to stay connected and engaged, while a small library offers a quiet space for reading enthusiasts.
Dining at Broadway Manor Nursing Home is a delightful experience with restaurant-style dining offered. The kitchenette in each resident's fully-furnished room provides flexibility for those who prefer self-preparation of meals. Special dietary restrictions are accommodated to support individual health requirements.
To promote an active lifestyle, the community offers various care services. These include assistance with activities of daily living such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always just a button away, providing peace of mind for both residents and their families. Medication management is provided to ensure proper adherence to prescriptions, while special diets like diabetes diets are catered for.
Residents have access to an array of activities that cater to their interests and preferences. From planned day trips and fitness programs to resident-run activities and scheduled daily activities, there is always something exciting happening within the community. Additionally, concierge services are available to assist residents in planning outings or accessing additional amenities.
Broadway Manor Nursing Home benefits from its convenient location in Muskogee, OK. With two cafes nearby, residents can enjoy casual dining options close by. Two parks offer opportunities for outdoor recreation and relaxation within walking distance. Multiple pharmacies ensure easy access to medications, while a variety of physicians and hospitals nearby provide comprehensive medical care. Furthermore, transportation arrangements are available for residents needing to attend doctors' appointments.
Overall, Broadway Manor Nursing Home offers a warm and inviting atmosphere where seniors can receive personalized care, engage in fulfilling activities, enjoy delicious meals, and be part of a vibrant community.
This area of Muskogee, Oklahoma offers a variety of amenities and services that cater to individuals looking for a convenient and comfortable living environment. With several physicians' offices, pharmacies, and immediate care facilities nearby, residents have easy access to healthcare services. Additionally, there are numerous dining options ranging from Mexican cuisine to fast food chains, as well as cafes for a leisurely coffee break. The presence of parks provides opportunities for outdoor recreation and relaxation. Various places of worship offer spiritual fulfillment for those seeking a community connection. Hospitals are also within close proximity for any medical emergencies that may arise. Overall, this part of Muskogee provides a well-rounded environment that can accommodate the needs of seniors looking to settle down in a vibrant and supportive community.
Broadway Manor Nursing Home is located at 1622 East Broadway, Muskogee, OK 74403 in Wagoner County, Oklahoma
Broadway Manor Nursing Home on seniors.fyi includes 6 photos including images showing interior, bedroom, decor, living room, chandelier, cozy atmosphere, kitchen, dining, and more.
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