Grace Living Ctr

Pros

• The staff were very helpful and friendly.
• They took care of a partner through hospice, doing a fabulous job and addressing every question and concern.
• The staff were wonderful; it was the best one among several facilities they had experienced.
• The facility is making positive changes in staff and management to increase resident comfort and satisfaction.
• Some staff are caring and attentive to residents and families.

Cons

• They allege the facility stole their friend's belongings and lied about someone picking them up.
• They describe the place as a disaster and would give it a zero rating.
• They claim their father fell because no call light, bed alarm, or rails were provided, resulting in fractures and internal injuries.
• They say HR and management are unresponsive, including a receptionist who hung up on them.
• They describe the staff as rude, incompetent, and not helping patients, with meals dropped off cold.
• They report neglect leading to bedsores and dehydration, due to lack of repositioning and inadequate hydration.
• They state a patient was left outside in 20-degree weather and not checked on.
• They claim nurses and administration lied, and they advise families to monitor with cameras if a loved one is there.

Review

Families describe a facility that, in their eyes, ranges from deeply troubling to passably adequate, but the overwhelming tone is one of alarm, anger, and urgent caution. A number of reviewers allege that personal belongings disappear almost as soon as a loved one dies or is moved in, with one heartbreaking claim that belongings were gone within three days after a friend had passed. They report being told that "someone picked up" the items, yet no one can identify who that someone is, and no items are ever recovered. The sense of betrayal is strong: chairs, televisions, and other personal effects allegedly vanish, leaving families feeling that trust has been broken at a moment when they're already grieving.

Safety and medical care emerge as another focal point of concern. In at least a couple of accounts, families say their loved ones were neglected in ways that led to serious harm. One family describes repeated warnings about a call light, a bed alarm, and bed rails, warnings that went unheeded and culminated in a fall that caused a fracture and internal injuries, including a traumatic brain injury (TBI). They indicate they are pursuing legal action and point to additional hospital findings of internal injuries, underscoring a fear that the facility prioritizes other concerns over basic patient safety. The same thread appears in multiple anecdotes: insufficient monitoring, delays in addressing falls, and consequences that affect patients' health and recovery.

Communication with staff and administration is a recurring source of frustration. Several reviewers recount dismissive or unhelpful behavior from frontline staff and management. The receptionist allegedly hung up on a caller, and other reviews claim constant phone delays, unanswered questions, or being told conflicting things. Language about the staff's attitude is consistently negative, with mentions of rude CMAs and nurses, a difficult atmosphere, and a sense that concerns are minimized or ignored rather than resolved. There are also voices that acknowledge occasional care from some individuals, suggesting that the experience is not uniformly negative but highly variable depending on who is on shift.

The quality of care on the rehabilitation side and the handling of wounds and hydration is another heavy theme. Reviewers describe patients bedridden with limited help, who are not repositioned every two hours as recommended, leading to pressure ulcers. There are explicit mentions of stage 2 ulcers on the bottom and heels, dehydration requiring IV fluids, and a general impression that rehabilitation and thorough daily care (like regular bathing and assistance with meals) are inconsistently delivered. A haunting detail is the claim that a patient waited days for a shower after entering the facility, and that a persistent urine odor signaled insufficient linen changes and hygiene care. Some reviewers emphasize that the lack of consistent care and monitoring may be linked to broader systemic issues rather than isolated incidents.

Despite the breadth of negative experiences, there are counterpoints that complicate the picture. A few reviewers report positive experiences, describing staff as friendly and helpful, and some call it "the best one" among several nursing home experiences they have had, with appreciative notes about staff support and patient comfort, especially in end-of-life care. One caregiver describes how staff in hospice care were compassionate and attentive to both the patient and family, providing comfort and clear answers throughout a difficult time. Another note highlights a period of improvement and remodeling, suggesting that the facility is making changes to address concerns and raise resident satisfaction. These positive accounts indicate that, for some residents and families, the experience can be markedly better, depending on circumstances and staff.

The most striking contrast is the degree to which experiences diverge even within the same facility. Some reviewers praise specific staff members or departments, while others condemn the entire institution as dirty, unsafe, and uncaring. A recurring line is the imperative for families to be present and vigilant: to visit regularly, to document conditions, and to consider camera surveillance or other measures to ensure accountability when a loved one cannot advocate for themselves. Reviews frequently advocate checking every detail before placement, advocating for an alternative if possible, and remaining aware of safety, hydration, hygiene, and timely care.

In sum, the collective voice paints a picture of a nursing facility that is widely viewed as risky by many families. Allegations of theft, unsafe practices leading to falls and injuries, dehydration, neglect, and poor communication color the majority of the narratives, amplified by stories of bed bugs, dirty rooms, and strong odors. Yet within the same pool of reviewers, there are occasional reports of kindness, competency, and humane care, especially in hospice or end-of-life situations, and a few notes of ongoing improvements. The overall message is one of caution: prospective families should conduct thorough in-person assessments, insist on clear safety protocols, and maintain close oversight if they choose to place a loved one there, bearing in mind that experiences can vary dramatically from one shift to the next and from one staff member to another.

This part of Oklahoma City, Oklahoma, offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. There are several restaurants nearby, including casual dining options like Sonic Drive-In and Trapper's Fish Camp, as well as Pollo Campero and Braum's for more diverse choices. Pharmacies such as CVS Pharmacy and Walgreens are within a short distance for easy access to medications and health supplies. In terms of healthcare, there are multiple physician offices and hospitals located nearby, providing quality medical care within proximity. For recreation and leisure, there are cafes like Starbucks and Harvey Bakery & Kitchen where residents can socialize or enjoy a quiet coffee break. Additionally, parks such as Edgemere Park and Hefner Park offer outdoor spaces for relaxation and exercise. Transportation options are also readily available with the Will Rogers World Airport Car Rental Center and Interstate Helicopters in close proximity for any travel needs. Overall, this area provides convenience, healthcare access, dining options, and recreational opportunities suitable for senior living.

Restaurants

• Sonic Drive-In (1 miles)
• Trapper's Fish Camp (1.7 miles)
• Pollo Campero (2.4 miles)
• Braum's (2.5 miles)
• The Jones Assembly (2.7 miles)
• Sonic Drive-In (2.7 miles)
• Del Taco (2.7 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Homeland (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• Walgreens (3 miles)

Cafes

• Starbucks (2 miles)
• Harvey Bakery & Kitchen (3.1 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.7 miles)

Physicians

• SSM Health Neurosciences (2.7 miles)
• Mcbride Orthopedic Hospital Physicians-Midtown (2.8 miles)
• Trang Leim Q DO (2.8 miles)
• Plastic Surgery & Dermatology Associates (3.2 miles)
• Medical Specialist (3.3 miles)
• INTEGRIS Pediatric Neurology (3.3 miles)
• Christopher Stellman, MD (3.3 miles)

Hospitals

• Valir Rehabilitation Hospital (2.7 miles)
• St Anthony Hospital (2.8 miles)
• Kevin O'Neal, DO (3.3 miles)
• Integris Physicians Building D (3.5 miles)
• The Children's Center (4 miles)
• Presbyterian Hospital (4.1 miles)
• VA hospital (4.4 miles)

Places of Worship

• St Luke's United Methodist Church (3.2 miles)
• Mayflower Congregational Church (4.1 miles)

Parks

• Edgemere Park (4.3 miles)
• Hefner Park (4.6 miles)
• Davis Park (5.2 miles)

Transportation

• Will Rogers World Airport Car Rental Center (4.7 miles)
• Interstate Helicopters (5.2 miles)
• Atlantic Aviation (5.3 miles)
• Will Rogers World Airport (OKC) (5.9 miles)