Fairmont Skilled Nursing And Therapy
Save3233 Northwest 10Th Street, Oklahoma City, OK 73107
For more information about senior living options: (844) 490-3973
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This collection of accounts paints a jagged picture of care at a facility that many describe as nothing short of dangerous for vulnerable loved ones. Across the stories, there are repeated, troubling themes: sudden removal of a patient's personal belongings after a death, neglect and a lack of basic safety measures, miscommunication or outright misinformation from staff, and a spectrum of experiences that swing from "this place isn't too bad" to "this is a nightmare that should be shut down." Taken together, the reviews suggest a facility where the quality of care depends on who is on duty, when you visit, and how loudly you insist on being heard.
One of the more shocking motifs is the allegation of theft and neglect surrounding a patient who had just died. Families recount arriving to find the person's belongings missing within a few days, with staff offering evasive explanations that "someone picked them up" rather than acknowledging that the family was left to mourn while their loved one's possessions vanished. The fear expressed in these accounts isn't merely about material loss; it signals a trust violation at the moment when families are already grieving and trying to make sense of a death. The sense that valuables or keepsakes could disappear in the wake of a loss compounds the trauma many families describe.
Another thread runs through the reviews about patient safety and medical attention after serious incidents. Families describe a cascade of failures during a critical event: a fall that led to a head injury, internal injuries, and now a traumatic situation complicated by a preexisting brain injury. There are repeated calls for alarms, call lights, and bed rails that go unheeded, and the consequence is a patient sustaining further harm. The gravity of these incidents is magnified by the ongoing claims that authorities or medical staff were not promptly informed or that essential safety measures were not activated in a timely way. In several cases, families say they'll be pursuing legal action or formal investigations because the harm appears to have been preventable.
Communication with the facility emerges as another persistent problem. Reviewers report a pattern of rude or dismissive responses, with front desk staff or administrative personnel hanging up or refusing to engage. One account details a receptionist hanging up during a call about safety concerns; others describe misrepresentations about a patient's condition or treatment and a broader sense that management either does not take concerns seriously or actively guards the truth. The frustration isn't limited to a single department; it spans nursing, administrative leadership, and the front desk, creating a climate where families feel sidelined and whipsawed by inconsistent messaging.
The quality of direct patient care, particularly on the rehab and skilled care side, is described as inconsistent and uneven. Some reviews acknowledge that "some staff really cares" or that the staff can be helpful and friendly, yet these glimmers are often overshadowed by broader, negative patterns. Reviewers talk about delayed or absent assistance with basic needs, late or missing showers, and a perception that the facility prioritizes routine tasks like feeding and changing over meaningful rehabilitation or dignity-enhancing care. This dichotomy - occasional warmth or competence on the floor, contrasted with frequent lapses in attention and follow-through - leaves families alternating between moments of relief and renewed alarm.
The physical environment and hygiene come up repeatedly as well. Several accounts describe rooms that feel dirty or poorly maintained, with odors, urine-soiled linens, and delays in providing essentials like adult diapers or timely personal care. The presence of bed bugs in one family's experience highlights how cleanliness and dignity intersect, especially when a patient is immobile or under heavy care. Some families point to ongoing repairs or remodeling as a sign of improvement, but others read that same remodeling as a backdrop for ongoing neglect, contamination, or insufficient staffing to keep up with basic cleanliness and resident comfort.
There are more alarming episodes too. A reviewer recalls a patient left outside in freezing temperatures while staff walked by, offering little in the way of reassurance or timely intervention. Another account mentions a patient who fell out of bed and went several hours unattended, with the administrator initially disputing the nurse's account even as a family provided a camera as proof. These stories contribute to a broader sense that residents' safety can be precarious and that oversight - whether internal to the facility or at the level of state or federal scrutiny - is sometimes lacking when it matters most.
Still, the picture is not uniformly bleak. A few narratives acknowledge moments of excellent, compassionate care, particularly in hospice settings where the emphasis is on comfort and family support. In these instances, staff were described as providing steady, respectful care, ensuring patient comfort, addressing questions, and supporting grieving families through the end of life. These positive notes stand in stark relief to the many accounts of neglect and mismanagement, underscoring a divide between experiences that feel humane and those that feel perilously negligent.
Families also reflect on systemic issues that complicate decisions about placement. The reviews caution prospective residents and their loved ones to be vigilant: check the facility's care plans and consistency of staff, observe the environment firsthand, insist on open channels of communication, and consider bringing cameras or trusted witnesses when possible. Several accounts emphasize that if a loved one cannot communicate well, families should visit often, document conditions, and push for escalations when concerns arise. There's a sense across these stories that some of the harm could be mitigated by more attentive staffing, better training, and a culture that prioritizes safety, dignity, and accountability.
In sum, the narratives present a spectrum of experience - from deeply troubling episodes of theft, neglect, and dangerous lapses in safety to moments of genuine care and comfort. The common thread is the fragility of trust between families and a care facility when a loved one is most vulnerable. For families facing future decisions, these accounts serve as a stark reminder to undertake thorough due diligence, verify safety measures and injury prevention protocols, demand transparent communication, and insist on consistent, compassionate care. They also highlight the importance of independent oversight and advocacy when mismatches between expectation and reality emerge in the care of those we love most.
Fairmont Skilled Nursing And Therapy in Oklahoma City, OK is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a luxurious and homelike environment where seniors can enjoy their retirement years.
Residents at Fairmont have access to a variety of amenities designed to enhance their quality of life. A beauty salon is available on-site for those who want to pamper themselves, while cable or satellite TV ensures entertainment options are always within reach. Community-operated transportation allows residents to explore the surrounding area, while the computer center enables them to stay connected with loved ones.
Dining at Fairmont is an enjoyable experience with restaurant-style meals served in a spacious and inviting dining room. Special dietary restrictions are catered to, ensuring that all residents' nutritional needs are met. In addition, residents have the option to prepare meals themselves in the kitchenette provided in their fully furnished accommodations.
The community understands the importance of staying active and engaged, which is why they offer various activities for residents to participate in. Fitness programs are available for those looking to maintain their physical health, while planned day trips provide an opportunity for exploration and socialization. Resident-run activities and scheduled daily activities ensure there's always something fun happening at Fairmont.
Safety and assistance are paramount at Fairmont, as the community provides 24-hour call systems and supervision. Trained staff members are available round-the-clock to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents receive their medications on time.
Conveniently located near several amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals; Fairmont Skilled Nursing And Therapy offers a convenient lifestyle for its residents.
Overall, Fairmont Skilled Nursing And Therapy in Oklahoma City provides a supportive environment where seniors can receive personalized care and enjoy a fulfilling retirement with the utmost comfort and convenience.
Fairmont Skilled Nursing And Therapy is located at 3233 Northwest 10Th Street, Oklahoma City, OK 73107 in Oklahoma County, Oklahoma
Fairmont Skilled Nursing And Therapy on seniors.fyi includes 10 photos including images showing interior, bedroom, building, pathway, landscaping, healthcare, decor, hallway, and more.
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