Medical Park West Rehabilitation & Skilled Care

Pros

• The facility is bright, clean, and has adequate meal preparation, contributing to a positive overall atmosphere.
• The physical therapy staff is praised for their kindness and effectiveness, helping patients improve their strength.
• The food is described as good and interesting, with options for extra helpings available.
• Staff members in the admission department are noted for being kind, patient, and responsive during the admission process.
• The Administrator's personal check-ins are appreciated by residents, making them feel heard and validated.
• Medical Park West has implemented safety protocols for Coronavirus testing, providing reassurance to families about patient safety.
• Positive engagement from social services representatives has been helpful and compassionate throughout the care process.

Cons

• The nursing staff seems inexperienced and unresponsive to patient needs.
• Communication with the medical team is poor, with no direct contact between families and doctors.
• There were reports of inadequate respiratory care and improper administration of breathing treatments.
• Patients received slow responses to call buttons, and issues like wet sheets went unaddressed.
• The facility maintained a lack of cleanliness, with floors never being mopped throughout the stay.
• Family members expressed concern over their loved ones being overmedicated, leading to severe side effects.
• Many reviews indicated a general feeling of neglect and insufficient care during patients' stays.
• The visiting policy was described as restrictive, leading to limited family interaction with residents.
• Some patients reportedly developed complications such as COVID-19 while at the facility, raising concerns about sanitation practices.
• Several reviewers emphasized that they had a negative experience overall and would not recommend the facility to others.

Review

Medical Park West Rehabilitation has garnered a wide range of reviews, reflecting vastly different experiences from families with loved ones receiving care at the facility. While some families report positive interactions and improvements in patient conditions, others express serious concerns regarding the quality of care and overall communication. This dichotomy paints a complex portrait of the facility, highlighting issues common to many healthcare settings amid ongoing challenges.

Numerous reviews praise the rehabilitation services provided at Medical Park West, particularly noting its effective physical therapy programs. One family member shared that their father had shown significant improvement in his gait after undergoing therapy at this facility. The welcoming environment was also highlighted; visitors noted that staff members seemed genuinely attentive and made them feel comfortable during their time there. The dining experience received favorable mentions as well, with patients enjoying flavorful meals and even requesting second helpings. There were also thoughtful touches like snack baskets available for residents at night, contributing to an overall positive atmosphere during visits.

However, contrasting experiences emerged concerning staffing levels and communication. Some reviewers cited a lack of consistent medical oversight, indicating that doctors only made rounds once a week while nursing staff appeared inexperienced or overwhelmed. This led to situations where families had difficulty reaching out for updates about their loved ones' progress or addressing concerns promptly. A specific complaint involved delays in arranging meetings with medical staff that left families feeling neglected—one person mentioned waiting 17 days without contact despite multiple requests for updates on a family member’s condition.

Further complicating matters is a troubling account of inadequate respiratory care and hygiene standards within the facility. Multiple reviewers expressed frustration over unqualified personnel administering critical breathing treatments and slow responses to call buttons. One individual mentioned that their loved one suffered neglect so severe it resulted in hospitalization due to COVID-19—a serious allegation suggesting lapses in health protocols when dealing with infectious diseases. Another echoed similar sentiments about subpar sanitation practices within patient rooms, lamenting dirty floors and a lack of basic hygiene such as bed sheet changes.

In addition to physical health concerns was an alarming mention of improper medication management leading to severe side effects in patients, including overmedication issues reported by family members caring for loved ones experiencing confusion or lethargy as a result. These reports raise questions about the training and qualifications of nursing staff responsible for administering medications—an essential aspect of patient safety that cannot be overlooked.

Conversely, there are pockets of acknowledgment for specific staff members who made notable positive impacts on residents’ experiences despite systemic flaws within the institution's operation. Individuals like Jordan from social services received commendations from families for her compassionate engagement with both patients and relatives alike—offering reassurance when needed most during challenging situations.

In conclusion, Medical Park West Rehabilitation serves as an illustrative case study reflecting broader trends experienced in healthcare facilities today: a mix of dedicated caregivers striving to provide excellent service clashing against structural shortcomings stemming from understaffing and operational inefficiencies exacerbated by high demand amidst ongoing health crises like the pandemic. As families weigh options for rehabilitative care facilities like Medical Park West, this juxtaposition between commendable aspects of patient interaction versus concerning operational deficiencies will undoubtedly influence decisions moving forward—as testimonials reveal just how critical understanding these underlying dynamics can be for ensuring quality care for loved ones who deserve nothing less than respect and dignity during vulnerable times.

This area of Norman, Oklahoma offers convenient access to a variety of healthcare services including women's healthcare, pain management, pediatrics, and audiology. The nearby hospitals provide specialized care for women and children, as well as radiation oncology services. Pharmacies are also easily accessible for medication needs. In terms of dining options, there is a selection of popular restaurants and cafes within a short distance. For entertainment, there are movie theaters nearby for enjoying the latest films. Additionally, the University of Oklahoma Airport provides transportation options for travel needs. Outdoor enthusiasts can explore Rotary Park or Colonial Commons Park for leisure activities. The Islamic Society of Norman is also located in the vicinity for those seeking places of worship. Overall, this area offers a range of amenities and services that may appeal to seniors looking for a well-rounded community in Norman.

Physicians

• Women's Healthcare Of Norman (0.3 miles)
• Norman Pain Management (0.8 miles)
• Dr. David K. Duncan Md (1.9 miles)
• Caring Pediatrics (2 miles)
• Prime Medical Clinic (2.6 miles)
• Associates In Audiology & Speech Pathology (2.7 miles)
• Norman Endoscopy Center (2.9 miles)

Hospitals

• Healthplex Women's and Children's Pavillion (0.3 miles)
• Norman Healthplex Labor and Delivery (0.4 miles)
• Norman Regional Hospital Radiation Oncology (3.2 miles)
• Alsac St Jude Childrens's Hosp (3.4 miles)
• Children's Recovery Center (4.1 miles)
• Oklahoma Department of Mental Health and Substance Abuse Services (4.2 miles)
• J D Mc Carty Center For Children (4.8 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• Homeland (1.7 miles)
• Physicians & Surgeons Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.2 miles)
• Central Pharmacy (3.7 miles)
• Homeland Stores (3.8 miles)

Restaurants

• Bad Daddy's Burger Bar (1 miles)
• McAlister's Deli (1 miles)
• Logan's Roadhouse (1.5 miles)
• Pub W (1.8 miles)
• Cracker Barrel (1.9 miles)
• Chuy's (1.9 miles)
• Waffle House (2.5 miles)

Cafes

• Starbucks (1.2 miles)
• Panera Bread (2.7 miles)
• Dutch Bros Coffee (3 miles)
• Starbucks (3.2 miles)

Theaters

• Robinson Crossing 6 (1.5 miles)
• Regal Warren Moore 4DX & IMAX (5.1 miles)

Transportation

• University of Oklahoma Airport (OUN) (1.5 miles)

Parks

• Rotary Park (3.3 miles)
• Colonial Commons Park (5.3 miles)

Places of Worship

• Islamic Society of Norman (4.6 miles)