Medical Park West Rehabilitation & Skilled Care in Norman, OK
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3110 Healthplex Drive, Norman, OK 73072
For more information about senior living options: (844) 490-3973
The staff at Medical Park West were very helpful during his father's stay and rehabilitation after an accident. Bry, the social services director, was especially helpful in meeting all his father's needs. The administrator is very kind and always makes everyone feel welcomed. The physical therapists do a great job getting patients moving and walking again. Medical Park West is recommended for anyone needing rehabilitation services. The nurses and staff were kind, attentive, and made the patient feel cared for. The therapy team is outstanding and helps patients regain their strength and independence. The facility is clean, well maintained, and welcoming.
One reviewer describes Medical Park West as dangerous and filthy, with neglect that led to a resident’s septic infection and death. Several reviews say call buttons go unanswered for long periods, leaving residents without help. Medications were mishandled or withheld, resulting in unsafe dosing and potential harm to patients. Nurses are described as unprofessional, distracted by personal phones, or failing to respond promptly to urgent needs. Residents were left in soiled beds and in unsanitary conditions, with strong odors reported. There are reports of theft or loss of personal belongings, including jewelry. The food is described as cold, unappetizing, or served inconsistently. Many reviews claim the facility is chronically understaffed, leading to poor care, delays, and poor communication. Some reviewers urge that the facility be investigated or shut down due to unsafe or substandard care.Medical Park West Rehabilitation & Skilled Care in Norman is best suited for families seeking intensive rehabilitation and skilled nursing support after surgery, injury, or a medical setback, with a preference for an engaged administrator presence and a robust rehab team. The center’s private rooms, clean and welcoming common areas, and a therapy gym that sees frequent use create an environment aimed at getting residents back on their feet quickly. For families prioritizing active discharge planning, clear communication, and hands-on therapy, especially in the early recovery window, MPW can deliver meaningful gains and a sense of being cared for by people who know their roles.
Those who may want to consider alternatives include families focused on long-term memory care or those with heightened safety and oversight concerns. Several reviews highlight inconsistent staffing, weekend gaps in coverage, and reports of delayed or insufficient responses to call buttons. In some accounts, medication management problems and lapses in basic hygiene or routine care raised red flags about daily operations. For residents who require constant vigilant supervision, a facility with more consistent nursing availability and tighter operational controls may be a better fit. Families with highly safety-conscious expectations or past experiences of acute neglect may prefer options with stronger ongoing oversight and fewer reported episodic failures.
The strongest argument in favor of MPW rests on its rehab-focused strengths, which many families repeatedly praise as life-changing for recovery. The therapy team, physical, occupational, and even speech therapy, receives frequent commendation for technical skill, encouragement, and individualized plans. Administrators and social workers are described as accessible, proactive, and deeply involved in discharge logistics, insurance navigation, and transition planning. The environment, when at its best, feels orderly and welcoming: clean rooms, a bright therapy area, and a front-office culture that values informality and open communication. In cases where the primary goal is to rebuild strength and mobility after a fall or surgery, these elements can translate into measurable progress and a smoother return home.
Another substantial plus is staff responsiveness and the sense that care partners invest time in residents’ day-to-day comfort. Several reviews highlight nurses and aides who consistently go the extra mile, with particular gratitude directed toward caregivers who helped with daily activities, pain management, and mobility support. The admission process and ongoing family communication also receive favorable mentions, with social workers and administrators providing practical guidance and compassionate reassurance during what can be a stressful transition. The facility’s emphasis on private rooms and a well-kept campus contributes to a perception of dignity and personalized attention, factors families value when evaluating a place to entrust a loved one during a vulnerable period.
However, the confluence of overwhelmingly positive anecdotes with a sizable collection of negative, sometimes grave, reviews cannot be ignored. The most unsettling themes center on inconsistent staffing levels, particularly during night hours and weekends, and on reports of delayed responses to call lights. Some families describe missed or delayed medications, lapses in routine care, and unclean conditions, including odors and infrequent bedside hygiene. Serious allegations of neglect, mismanagement, or unsafe practices recur across multiple accounts, including instances of skipped treatments, unaddressed medical needs, and insufficient supervision of residents with cognitive or physical impairments. These reports create a real risk calculus for families weighing MPW against other options.
For decision-makers, the practical takeaway is to approach MPW with a rigorous, proactive plan rather than a passive reliance on reputation. If rehabilitation progress and engaged, hands-on therapy are priorities, MPW can be a strong partner, provided there is diligent oversight, clear expectations, and regular, documented communication with the care team. Prospective families should request direct conversations with the administrator (and the director of nursing) to review staffing patterns, weekend coverage, and the facility’s protocol for medication administration and incident reporting. Ask for recent state inspection findings, speak with the rehab team about typical patient-to-therapist ratios, and insist on a concrete discharge plan that includes measurable goals and caregiver instructions for home care.
In sum, Medical Park West represents a credible option for short-term, rehab-centered needs, especially when families can pair the experience with vigilant on-site involvement and careful monitoring. When the emphasis shifts toward long-term safety, consistent day-to-day oversight, and predictable responses to urgent needs, this community may still be a strong contender, but only with a clear, proactive governance plan and assurances about staffing stability. For families who can commit to active participation, frequent visits, and frank conversations about care standards, MPW offers a compelling path to recovery. For those whose priority is unambiguous, around-the-clock reliability and uncompromising daily care, exploring alternatives with stronger track records in continuous nursing supervision is advisable.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Will Rogers World (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Medical Park West Rehabilitation & Skilled Care in Norman, OK is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room, providing residents with various opportunities for entertainment and relaxation. Additionally, there is a fitness room and wellness center available for residents to stay active and maintain their overall health.
Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. For those who require assistance with daily activities, the community provides 24-hour supervision, assistance with bathing, dressing, transfers, and medication management. Furthermore, there is a mental wellness program in place to support residents' emotional well-being.
Transportation arrangements are available both for non-medical purposes and for doctor's appointments. The community also offers move-in coordination services for added convenience.
Surrounded by beautiful outdoor spaces and gardens, residents can enjoy the serene environment and take part in planned day trips or resident-run activities. Moreover, concierge services are available to cater to any additional needs or preferences.
Medical Park West Rehabilitation & Skilled Care is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
With its comprehensive amenities and care services in an inviting and vibrant setting within close proximity to essential facilities and services in the neighborhood, Medical Park West Rehabilitation & Skilled Care is an ideal choice for individuals seeking high-quality assisted living accommodations in Norman.
This area of Norman, Oklahoma offers convenient access to a variety of healthcare services including women's healthcare, pain management, pediatrics, and audiology. The nearby hospitals provide specialized care for women and children, as well as radiation oncology services. Pharmacies are also easily accessible for medication needs. In terms of dining options, there is a selection of popular restaurants and cafes within a short distance. For entertainment, there are movie theaters nearby for enjoying the latest films. Additionally, the University of Oklahoma Airport provides transportation options for travel needs. Outdoor enthusiasts can explore Rotary Park or Colonial Commons Park for leisure activities. The Islamic Society of Norman is also located in the vicinity for those seeking places of worship. Overall, this area offers a range of amenities and services that may appeal to seniors looking for a well-rounded community in Norman.
Medical Park West Rehabilitation & Skilled Care is located at 3110 Healthplex Drive, Norman, OK 73072 in McClain County, Oklahoma
Medical Park West Rehabilitation & Skilled Care on seniors.fyi includes 6 photos including images showing building, landscaping, healthcare, gym, exercise equipment, interior, workout room, bedroom, and more.
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