Medical Park West Rehabilitation & Skilled Care

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Medical Park West Rehabilitation & Skilled Care

3110 Healthplex Drive, Norman, OK 73072

For more information about senior living options: (844) 490-3973

2.5 from 38 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 stars
23

Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is bright, clean, and has adequate meal preparation, contributing to a positive overall atmosphere.
  • pro The physical therapy staff is praised for their kindness and effectiveness, helping patients improve their strength.
  • pro The food is described as good and interesting, with options for extra helpings available.
  • pro Staff members in the admission department are noted for being kind, patient, and responsive during the admission process.
  • pro The Administrator's personal check-ins are appreciated by residents, making them feel heard and validated.
  • pro Medical Park West has implemented safety protocols for Coronavirus testing, providing reassurance to families about patient safety.
  • pro Positive engagement from social services representatives has been helpful and compassionate throughout the care process.

Cons

  • pro The nursing staff seems inexperienced and unresponsive to patient needs.
  • pro Communication with the medical team is poor, with no direct contact between families and doctors.
  • pro There were reports of inadequate respiratory care and improper administration of breathing treatments.
  • pro Patients received slow responses to call buttons, and issues like wet sheets went unaddressed.
  • pro The facility maintained a lack of cleanliness, with floors never being mopped throughout the stay.
  • pro Family members expressed concern over their loved ones being overmedicated, leading to severe side effects.
  • pro Many reviews indicated a general feeling of neglect and insufficient care during patients' stays.
  • pro The visiting policy was described as restrictive, leading to limited family interaction with residents.
  • pro Some patients reportedly developed complications such as COVID-19 while at the facility, raising concerns about sanitation practices.
  • pro Several reviewers emphasized that they had a negative experience overall and would not recommend the facility to others.

Review

Medical Park West Rehabilitation has garnered a wide range of reviews, reflecting vastly different experiences from families with loved ones receiving care at the facility. While some families report positive interactions and improvements in patient conditions, others express serious concerns regarding the quality of care and overall communication. This dichotomy paints a complex portrait of the facility, highlighting issues common to many healthcare settings amid ongoing challenges.

Numerous reviews praise the rehabilitation services provided at Medical Park West, particularly noting its effective physical therapy programs. One family member shared that their father had shown significant improvement in his gait after undergoing therapy at this facility. The welcoming environment was also highlighted; visitors noted that staff members seemed genuinely attentive and made them feel comfortable during their time there. The dining experience received favorable mentions as well, with patients enjoying flavorful meals and even requesting second helpings. There were also thoughtful touches like snack baskets available for residents at night, contributing to an overall positive atmosphere during visits.

However, contrasting experiences emerged concerning staffing levels and communication. Some reviewers cited a lack of consistent medical oversight, indicating that doctors only made rounds once a week while nursing staff appeared inexperienced or overwhelmed. This led to situations where families had difficulty reaching out for updates about their loved ones' progress or addressing concerns promptly. A specific complaint involved delays in arranging meetings with medical staff that left families feeling neglected—one person mentioned waiting 17 days without contact despite multiple requests for updates on a family member’s condition.

Further complicating matters is a troubling account of inadequate respiratory care and hygiene standards within the facility. Multiple reviewers expressed frustration over unqualified personnel administering critical breathing treatments and slow responses to call buttons. One individual mentioned that their loved one suffered neglect so severe it resulted in hospitalization due to COVID-19—a serious allegation suggesting lapses in health protocols when dealing with infectious diseases. Another echoed similar sentiments about subpar sanitation practices within patient rooms, lamenting dirty floors and a lack of basic hygiene such as bed sheet changes.

In addition to physical health concerns was an alarming mention of improper medication management leading to severe side effects in patients, including overmedication issues reported by family members caring for loved ones experiencing confusion or lethargy as a result. These reports raise questions about the training and qualifications of nursing staff responsible for administering medications—an essential aspect of patient safety that cannot be overlooked.

Conversely, there are pockets of acknowledgment for specific staff members who made notable positive impacts on residents’ experiences despite systemic flaws within the institution's operation. Individuals like Jordan from social services received commendations from families for her compassionate engagement with both patients and relatives alike—offering reassurance when needed most during challenging situations.

In conclusion, Medical Park West Rehabilitation serves as an illustrative case study reflecting broader trends experienced in healthcare facilities today: a mix of dedicated caregivers striving to provide excellent service clashing against structural shortcomings stemming from understaffing and operational inefficiencies exacerbated by high demand amidst ongoing health crises like the pandemic. As families weigh options for rehabilitative care facilities like Medical Park West, this juxtaposition between commendable aspects of patient interaction versus concerning operational deficiencies will undoubtedly influence decisions moving forward—as testimonials reveal just how critical understanding these underlying dynamics can be for ensuring quality care for loved ones who deserve nothing less than respect and dignity during vulnerable times.

Features

Housing

  • 104 resident community capacity 104 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Will Rogers World (11 miles away) Will Rogers World (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Medical Park West Rehabilitation & Skilled Care in Norman, OK is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room, providing residents with various opportunities for entertainment and relaxation. Additionally, there is a fitness room and wellness center available for residents to stay active and maintain their overall health.

Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. For those who require assistance with daily activities, the community provides 24-hour supervision, assistance with bathing, dressing, transfers, and medication management. Furthermore, there is a mental wellness program in place to support residents' emotional well-being.

Transportation arrangements are available both for non-medical purposes and for doctor's appointments. The community also offers move-in coordination services for added convenience.

Surrounded by beautiful outdoor spaces and gardens, residents can enjoy the serene environment and take part in planned day trips or resident-run activities. Moreover, concierge services are available to cater to any additional needs or preferences.

Medical Park West Rehabilitation & Skilled Care is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

With its comprehensive amenities and care services in an inviting and vibrant setting within close proximity to essential facilities and services in the neighborhood, Medical Park West Rehabilitation & Skilled Care is an ideal choice for individuals seeking high-quality assisted living accommodations in Norman.

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Nearby Places of Interest

This area of Norman, Oklahoma offers convenient access to a variety of healthcare services including women's healthcare, pain management, pediatrics, and audiology. The nearby hospitals provide specialized care for women and children, as well as radiation oncology services. Pharmacies are also easily accessible for medication needs. In terms of dining options, there is a selection of popular restaurants and cafes within a short distance. For entertainment, there are movie theaters nearby for enjoying the latest films. Additionally, the University of Oklahoma Airport provides transportation options for travel needs. Outdoor enthusiasts can explore Rotary Park or Colonial Commons Park for leisure activities. The Islamic Society of Norman is also located in the vicinity for those seeking places of worship. Overall, this area offers a range of amenities and services that may appeal to seniors looking for a well-rounded community in Norman.

Physicians

  • Women's Healthcare Of Norman (0.3 miles)
  • Norman Pain Management (0.8 miles)
  • Dr. David K. Duncan Md (1.9 miles)
  • Caring Pediatrics (2 miles)
  • Prime Medical Clinic (2.6 miles)
  • Associates In Audiology & Speech Pathology (2.7 miles)
  • Norman Endoscopy Center (2.9 miles)

Hospitals

  • Healthplex Women's and Children's Pavillion (0.3 miles)
  • Norman Healthplex Labor and Delivery (0.4 miles)
  • Norman Regional Hospital Radiation Oncology (3.2 miles)
  • Alsac St Jude Childrens's Hosp (3.4 miles)
  • Children's Recovery Center (4.1 miles)
  • Oklahoma Department of Mental Health and Substance Abuse Services (4.2 miles)
  • J D Mc Carty Center For Children (4.8 miles)

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Homeland (1.7 miles)
  • Physicians & Surgeons Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • Central Pharmacy (3.7 miles)
  • Homeland Stores (3.8 miles)

Restaurants

  • Bad Daddy's Burger Bar (1 miles)
  • McAlister's Deli (1 miles)
  • Logan's Roadhouse (1.5 miles)
  • Pub W (1.8 miles)
  • Cracker Barrel (1.9 miles)
  • Chuy's (1.9 miles)
  • Waffle House (2.5 miles)

Cafes

  • Starbucks (1.2 miles)
  • Panera Bread (2.7 miles)
  • Dutch Bros Coffee (3 miles)
  • Starbucks (3.2 miles)

Theaters

  • Robinson Crossing 6 (1.5 miles)
  • Regal Warren Moore 4DX & IMAX (5.1 miles)

Transportation

  • University of Oklahoma Airport (OUN) (1.5 miles)

Parks

  • Rotary Park (3.3 miles)
  • Colonial Commons Park (5.3 miles)

Places of Worship

  • Islamic Society of Norman (4.6 miles)

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