Medical Park West Rehabilitation & Skilled Care in Norman, OK

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Medical Park West Rehabilitation & Skilled Care in Norman, OK

3110 Healthplex Drive, Norman, OK 73072

For more information about senior living options: (844) 490-3973

3.4 from 138 reviews
5 stars
75
4 stars
4
3 stars
4
2 stars
5
1 stars
50

Skilled Nursing Facility

Overall Review of Medical Park West Rehabilitation & Skilled Care

Pros

  • pro The nursing staff is consistently described as compassionate, attentive, and professional.
  • pro The physical therapy and rehabilitation teams are outstanding, patient, and effective.
  • pro The facility is clean, bright, and welcoming with private rooms.
  • pro The administrator and leadership are caring, hands-on, and approachable.
  • pro Admissions staff are very helpful and make the process smooth.
  • pro The therapy gym is well-equipped and the therapists are encouraging and knowledgeable.
  • pro The meals are described as good and the service is timely in many reviews.
  • pro Families feel supported and would confidently recommend Medical Park West for rehabilitation and care.

Cons

  • pro The facility is dangerous, filthy, and not fit to care for anyone.
  • pro The staff are neglectful and unprofessional, treating residents like burdens.
  • pro Call lights are ignored for long periods, leaving patients without timely help.
  • pro Medication management is chaotic, with reports of overdoses, missed doses, and pills left on the floor.
  • pro Residents are left in soiled beds for hours in rooms that reek of urine.
  • pro The food is often served cold or unappetizing, and overall care can be inconsistent.
  • pro Some reviewers allege residents are drugged or overmedicated.
  • pro There are serious safety and sanitation concerns, including wandering patients and poor infection control.

Review

Medical Park West Rehabilitation & Skilled Care in Norman is best suited for seniors pursuing short-term, goal-oriented rehabilitation, especially after surgery or a hospital stay, where a strong therapy team can drive meaningful mobility gains and a confident discharge plan. The facility earns its strongest marks for rehabilitation services: physical, occupational, and even speech therapy are frequently described as knowledgeable, patient, and capable of tailoring plans to individual recovery. Private or spacious rooms, a clean and welcoming environment, and an administrator who actively engages with residents and families further support those aiming to regain independence and return home.

At the same time, potential residents should weigh this option against the realities of long-term care needs, memory care challenges, or situations requiring near-constant nursing oversight. Several families report concerns about staffing consistency and responsiveness, especially on evenings and weekends, with call bells going unanswered for extended periods and routine tasks delayed. When care shifts toward ongoing, around-the-clock needs, these issues - perceived understaffing, communication gaps, and occasional lapses in basic safety and medication management - become more than a note in the ledger. For families prioritizing predictable, high-touch daily care, alternatives with steadier staffing may be a wiser match.

The strongest justification for MPW centers on its therapy-heavy approach. The rehab teams are repeatedly described as the backbone of positive outcomes: therapists who motivate, personalize, and push patients toward meaningful improvements; flexible scheduling that accommodates progress; and a culture of encouragement that helps patients stay engaged in their recovery. In many cases, families credit therapists and nursing staff who coordinate with physicians to keep treatment on track and to refine progression as strength returns. When the goal is a defined rehabilitation trajectory with a clear plan to go home, these pros often outweigh concerns about other operational gaps.

However, the volume and intensity of mixed reports cannot be dismissed. A notable portion of feedback recounts serious care weaknesses - delayed medication administration, infrequent response to urgent needs, odors and cleanliness issues, and episodes that families describe as neglectful or unsafe. Some reviews speak warmly of leadership, praise the administrator's visibility, and acknowledge improvements since leadership changes, while others flag dangerous lapses in everyday protections and patient dignity. The contrast is stark: strong clinical rehab outcomes on one side, and inconsistent daily caregiving and safety experiences on the other. For many families, the deciding factor hinges on whether the care plan centers on rehab goals or on long-term well-being.

Given this landscape, a decisive approach is warranted. Prospective residents should insist on transparency around staffing patterns and nurse-to-patient ratios, particularly after hours, and request concrete assurances on medication administration accuracy and call-light responsiveness. Tours should include conversations with the director of nursing and the rehabilitation leadership to gauge whether current practices align with the patient's needs. It is prudent to review wound-care protocols, intake and discharge planning, and the social services team's ability to coordinate insurance and ongoing supports. If choosing MPW, aim for documented, proactive communication plans and a clear daily schedule that shows therapy intensity alongside reliable nursing oversight.

In the end, MPW presents a pragmatic choice for rehab-focused families in Norman who value a capable therapy ecosystem and a warm, well-maintained setting, coupled with leadership that appears engaged. It remains a facility with genuine strengths in helping residents regain function and return home, often through a collaborative, multidisciplinary approach. Yet the weight of frequently reported safety and staffing concerns means this is not a one-size-fits-all solution. For those needing robust, predictable daily care or specialized memory-care supervision, alternatives should be seriously considered, with MPW used selectively for its proven rehab capabilities and only after confirming that staffing reliability and medication safety are solidly addressed.

Features

Housing

  • 104 resident community capacity 104 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Will Rogers World (11 miles away) Will Rogers World (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Medical Park West Rehabilitation & Skilled Care in Norman, OK is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room, providing residents with various opportunities for entertainment and relaxation. Additionally, there is a fitness room and wellness center available for residents to stay active and maintain their overall health.

Residents can enjoy delicious meals served in a restaurant-style dining room with special dietary restrictions taken into consideration. For those who require assistance with daily activities, the community provides 24-hour supervision, assistance with bathing, dressing, transfers, and medication management. Furthermore, there is a mental wellness program in place to support residents' emotional well-being.

Transportation arrangements are available both for non-medical purposes and for doctor's appointments. The community also offers move-in coordination services for added convenience.

Surrounded by beautiful outdoor spaces and gardens, residents can enjoy the serene environment and take part in planned day trips or resident-run activities. Moreover, concierge services are available to cater to any additional needs or preferences.

Medical Park West Rehabilitation & Skilled Care is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

With its comprehensive amenities and care services in an inviting and vibrant setting within close proximity to essential facilities and services in the neighborhood, Medical Park West Rehabilitation & Skilled Care is an ideal choice for individuals seeking high-quality assisted living accommodations in Norman.

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Nearby Places of Interest

This area of Norman, Oklahoma offers convenient access to a variety of healthcare services including women's healthcare, pain management, pediatrics, and audiology. The nearby hospitals provide specialized care for women and children, as well as radiation oncology services. Pharmacies are also easily accessible for medication needs. In terms of dining options, there is a selection of popular restaurants and cafes within a short distance. For entertainment, there are movie theaters nearby for enjoying the latest films. Additionally, the University of Oklahoma Airport provides transportation options for travel needs. Outdoor enthusiasts can explore Rotary Park or Colonial Commons Park for leisure activities. The Islamic Society of Norman is also located in the vicinity for those seeking places of worship. Overall, this area offers a range of amenities and services that may appeal to seniors looking for a well-rounded community in Norman.

Physicians

  • Women's Healthcare Of Norman (0.3 miles)
  • Norman Pain Management (0.8 miles)
  • Dr. David K. Duncan Md (1.9 miles)
  • Caring Pediatrics (2 miles)
  • Prime Medical Clinic (2.6 miles)
  • Associates In Audiology & Speech Pathology (2.7 miles)
  • Norman Endoscopy Center (2.9 miles)

Hospitals

  • Healthplex Women's and Children's Pavillion (0.3 miles)
  • Norman Healthplex Labor and Delivery (0.4 miles)
  • Norman Regional Hospital Radiation Oncology (3.2 miles)
  • Alsac St Jude Childrens's Hosp (3.4 miles)
  • Children's Recovery Center (4.1 miles)
  • Oklahoma Department of Mental Health and Substance Abuse Services (4.2 miles)
  • J D Mc Carty Center For Children (4.8 miles)

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Homeland (1.7 miles)
  • Physicians & Surgeons Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • Central Pharmacy (3.7 miles)
  • Homeland Stores (3.8 miles)

Restaurants

  • Bad Daddy's Burger Bar (1 miles)
  • McAlister's Deli (1 miles)
  • Logan's Roadhouse (1.5 miles)
  • Pub W (1.8 miles)
  • Cracker Barrel (1.9 miles)
  • Chuy's (1.9 miles)
  • Waffle House (2.5 miles)

Cafes

  • Starbucks (1.2 miles)
  • Panera Bread (2.7 miles)
  • Dutch Bros Coffee (3 miles)
  • Starbucks (3.2 miles)

Theaters

  • Robinson Crossing 6 (1.5 miles)
  • Regal Warren Moore 4DX & IMAX (5.1 miles)

Transportation

  • University of Oklahoma Airport (OUN) (1.5 miles)

Parks

  • Rotary Park (3.3 miles)
  • Colonial Commons Park (5.3 miles)

Places of Worship

  • Islamic Society of Norman (4.6 miles)

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