Willow Park Health Care Center

Pros

• The director of nursing seemed caring and concerned in the first meeting.
• The administrator does seem caring.
• The care appears to be adequate for the friend in the facility.

Cons

• The place was dirty and the day shift staff was not pleasant.
• The rooms were not clean and smelled bad upon entering.
• The building is in need of updating and renovation.
• The staff neglected to bathe the reviewer's grandmother for over 2 weeks and did not assist her with going to the restroom.
• The reviewer's loved one left the facility as soon as possible due to its poor conditions, including old buildings, shared bathrooms, and unclean furniture and hallways.
• Willow Park is described as unprofessional in everything they do, with horrible food, slow response times to call lights, poor cleanliness of rooms, and uncaring administrators.
• The administration at the facility is only concerned about their own financial gain rather than the well-being of the residents.
• The facility visited in August 2017 was unclean, smelly, and disgusting. Additionally, a cousin's eyeglasses went missing without any knowledge from the staff.
• Communication among staff members was poor, leading to confusion and lack of information regarding resident belongings or concerns.
• The director of nursing vehemently opposed moving a relative closer to home when discussed by the reviewer.

Review

Willow Park Nursing Home, located in an old building with cinder block walls, has been receiving negative reviews from visitors and family members of residents. The common complaints include uncleanliness, unpleasant staff, and a strong odor upon entering the facility. Many reviewers emphasize the urgent need for renovations and question how the nursing home remains in operation.

One concerned individual shares their distressing experience regarding their grandmother's stay at Willow Park. They express dissatisfaction with the lack of hygiene maintenance as their grandmother had not been bathed for over two weeks. Further adding to their dismay, the staff neglected to assist her to the restroom, resulting in her soiling herself. To make matters worse, these actions led to a skin infection that required medical attention. The reviewer plans to report this neglectful behavior to the state authorities.

Another reviewer mentions that their loved one was only able to endure a few days at Willow Park before finding alternative accommodation elsewhere. The outdated appearance of the building, resembling a prison due to its cinder block walls, left a lasting negative impression. Additionally, shared bathrooms in private rooms and unclean furniture further contributed to the subpar environment. Numerous concerns were raised about unprofessionalism throughout the facility: from poor response times for call lights (in one instance taking up to 30 minutes) to inadequate room cleanliness. Although initially seeming caring and concerned during an introductory meeting, the director of nursing appeared disinterested when faced with medication and hygiene issues.

A friend of another resident acknowledges satisfactory care but expresses frustration with administration attitudes focused primarily on financial gain rather than prioritizing residents' well-being. This comment highlights potential neglect within management practices.

A visit in August 2017 left a harsh impression on another visitor who found Willow Park terribly unclean and unpleasantly odorous. Furthermore, they mention that their cousin's eyeglasses went missing without any knowledge or resolution from the staff members. Communication among staff appears lacking as various employees seem uninformed about important matters. The reviewer's suggestion of transferring their cousin to a nearby facility was met with strong resistance from the director of nursing, which reinforced their decision to relocate their relative.

Lastly, one individual recounts a heartbreaking experience involving their daughter's great-grandmother. The small rooms, inadequate visiting facilities, and lack of comfortable seating arrangements made it difficult for family members to spend time with their loved ones.

In conclusion, Willow Park Nursing Home has received multiple complaints regarding cleanliness issues, unprofessional staff attitudes, and an overall unpleasant environment. The need for immediate renovations is emphasized by reviewers who question how the facility remains open. Various instances of neglect and lack of communication among staff members further raise concerns about the level of care provided at this nursing home. Families and visitors are encouraged to thoroughly research any potential residences before making decisions based on misleading Medicare ratings.

Restaurants

• Wayne's Drive Inn II (0.1 miles)
• Whataburger (0.2 miles)
• Applebee's (0.5 miles)
• Chili's Grill & Bar (0.7 miles)
• Los Tres Amigos (0.7 miles)
• Sonic Drive-In (0.7 miles)
• McDonald's (0.9 miles)

Pharmacies

• Walgreens (0.2 miles)
• Walmart Pharmacy (0.7 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• Lawton Heritage Compounding Pharmacy (3.7 miles)
• Ken's Discount Pharmacy (4.6 miles)
• CVS Pharmacy (4.7 miles)

Places of Worship

• Kingdom Hall of Jehovah's Witnesses (0.4 miles)
• The Way Christian Fellowship (3 miles)
• First United Methodist Church (3.1 miles)
• Lawton Heights Church-Nazarene (3.6 miles)
• Hgh Headquarters Pentecostal Church (3.7 miles)
• New Testament Christian Church of Lawton (4.2 miles)
• General Conference Of Seventh-Day Adventists (4.4 miles)

Physicians

• Raindancer (1 miles)
• Well Fast Urgent Care Center (1 miles)
• Brett R Warn DDS (1.3 miles)
• Comanche County Memorial Hospital (1.7 miles)
• American Ear (1.7 miles)
• Complete Eye Care - Lawton (1.9 miles)
• Today Clinic - Lawton (2 miles)

Theaters

• Patriot Cinemas (1 miles)
• Vaska Theatre (3.6 miles)
• Dickinson Central Mall Theater 12 (5.1 miles)

Parks

• Albert Johnsons Park (1 miles)
• Red Ahlschlager Park (3.9 miles)
• Elmer Thomas Park (4.8 miles)
• Pioneer Park (5.5 miles)

Cafes

• Lulu's Coffee and Bagel (2.7 miles)
• White Buffalo Coffee Bar (2.9 miles)
• Tropical Smoothie Café (3.2 miles)
• Viridian Coffee Co. (5.1 miles)

Transportation

• Villain Express Rides (2.8 miles)
• Lawton-Fort Sill Regional Airport (LAW) (5.1 miles)
• Yellow Cab (5.2 miles)

Hospitals

• Comanche County Memorial Hospital (4.2 miles)
• Lawton Indian Hospital (4.9 miles)
• US Govt Public Health Indian Hosp (5.4 miles)
• Lawton Indian Hospital (5.4 miles)