Visiting Angels - Lawton, OK in Lawton, OK

Pros

• They provide excellent care and communication, giving families peace of mind.
• The caregivers are timely, professional, and personable.
• The office staff are kind and helpful, and the caregiving team is fantastic.
• The organization is compassionate and professional, with individualized care.
• They are lifelines for families, helping ease anxiety and keep loved ones comfortable at home.
• They go the extra mile to ensure good customer care and flexible scheduling.
• They treat patients and staff like family, putting their needs at the center.

Cons

• The reviewers claim the staff are rude, often dishonest, and fabricate their own rules.
• They allege promises are made to do something, but nothing occurs when the worker arrives.
• They say workers are treated poorly and unfairly, with a perceived lack of pride among staff.
• They criticize the company for expecting workers to come out in bad weather while management stays at home.
• They describe the service as understaffed and unreliable, with staff showing up only when convenient and little notice of changes.
• They claim some staff are unprofessional, including poor appearance and excessive time spent on phones instead of doing assigned tasks.
• They say the service is overpriced and the company does not clearly communicate the scope of staff duties.
• They advise others to stay far away from the company.

Review

This Visiting Angels location in Lawton is best suited for families that want steady, in-home care with a strong emphasis on compassion, personalized attention, and flexible scheduling. It serves loved ones who need daily living support, meaningful companionship, and a stable care partner they can rely on while staying at home. The model shines for remote or busy families seeking reassurance through hands-on help, occasions of memory-care support, and the ability to adapt quickly to changing needs or last-minute requests. When the goal is to maintain independence at home with a caregiver who becomes part of the family dynamic, this agency stands out.

Those considering alternatives should focus on reliability and staffing consistency. A few reviewers describe uneven staffing, missed visits, or inconsistent communication - clear red flags for anyone needing strict scheduling or 24/7 coverage. If a care plan demands unwavering timeliness, guaranteed back-up teams, or transparent, easily verifiable pricing, it may be prudent to compare with other local providers or larger agencies that emphasize fixed rosters, continuous caregiver assignment, and formal escalation protocols. For families prioritizing a facility-based option or a more rigid corporate framework, explore alternatives that offer more standardized systems and 24/7 supervisory oversight.

The strongest positives revolve around human connection and responsive leadership. Directors and office staff frequently earn praise for their accessibility, quick problem-solving, and willingness to tailor care to individual routines. Caregivers are repeatedly described as timely, professional, and genuinely personable, with many clients forming attachments that bring real peace of mind to families. The ability to handle ad hoc scheduling and to meet urgent or evolving needs is repeatedly highlighted, along with compassionate bedside manner and a practical, dignity-centered approach. These deep, relationship-based strengths help offset the inevitable rough patches that arise in home care.

Families facing long-term, emotionally heavy caregiving burdens will find particular value in the way Visiting Angels Lawton supports the primary caregiver as well as the loved one. Testimonies emphasize how care teams show up with steadiness during challenging moments, how they coordinate with families across state lines, and how they contribute to a sense of normalcy and security during difficult health trajectories. The caregivers' willingness to go the extra mile - whether managing Alzheimer's-related needs, coordinating transport to appointments, or simply being a reassuring presence - consistently appears as a defining benefit. This is not a cold, transactional service; it is described as a compassionate, almost family-like partnership.

The notable drawbacks deserve serious attention and proactive planning. Reports of inconsistent visit schedules, communication lapses, and occasional unresponsiveness suggest a need for a clearly defined care-management protocol before committing. Price sensitivity is another reality for some families, with concerns about value versus service scope. To mitigate these risks, demand a written care plan, a dedicated point of contact, and a guaranteed back-up schedule. Ask for a roster of caregivers with transition times and a contingency plan for illness or weather-related disruptions. Request a direct line to the director or a clearly documented escalation path, and insist on regular, scheduled confirmations of upcoming visits. A trial period with explicit performance benchmarks can reveal whether the anticipated reliability matches the lived experience.

Bottom line: for families prioritizing compassionate, home-bound care with flexible scheduling, Visiting Angels Lawton offers a compelling, relationship-driven option. The strengths - empathetic caregivers, responsive local leadership, and a capacity to keep loved ones at home with dignity - often translate into real peace of mind for anxious families. However, this is not a guaranteed, plug-and-play solution; it requires upfront clarity about scheduling, staffing, and escalation processes. When these guardrails are in place, the care relationship can be deeply stabilizing. For those who need absolute consistency or a more standardized care delivery model, it remains wise to compare alternatives and secure references before committing.

Places of Worship

• New Testament Christian Church of Lawton (0.1 miles)
• Central Baptist Church (0.4 miles)
• Hgh Headquarters Pentecostal Church (1.1 miles)
• First United Methodist Church (1.1 miles)
• Faith Family Fellowship (1.2 miles)
• General Conference Of Seventh-Day Adventists (1.3 miles)
• Friendship Pentecostal Holiness Church (1.6 miles)

Physicians

• Eye Care On Gore Blvd (0.1 miles)
• Southwest Oklahoma Family Medicine Clinic (0.2 miles)
• Doris Langston LCSW (0.4 miles)
• Gramolini Gary MD (0.9 miles)
• Janet Muraga, RN (2.2 miles)
• Cox John A., MD, PC (2.2 miles)
• Magdalena Sikora, MD - Dallas Renal Group (2.2 miles)

Hospitals

• Comanche County Memorial Hospital (0.2 miles)
• Lawton Indian Hospital (1.6 miles)
• Lawton Indian Hospital (1.9 miles)
• US Govt Public Health Indian Hosp (1.9 miles)

Pharmacies

• Lawton Heritage Compounding Pharmacy (0.4 miles)
• Ken's Discount Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.3 miles)
• Eastside Pharmacy (3.7 miles)

Restaurants

• Cali Burrito Lawton (0.5 miles)
• Taco Bell (0.7 miles)
• Arby's (0.7 miles)
• Atlanta Bread Company (0.8 miles)
• McDonald's (1 miles)
• Nori Japan (1 miles)
• Burger King (1 miles)

Theaters

• Vaska Theatre (0.7 miles)
• Dickinson Central Mall Theater 12 (1 miles)

Parks

• Red Ahlschlager Park (0.7 miles)
• Elmer Thomas Park (1.1 miles)
• Pioneer Park (2.8 miles)

Cafes

• Tropical Smoothie Café (1.1 miles)
• Viridian Coffee Co. (1.2 miles)
• White Buffalo Coffee Bar (1.5 miles)
• Lulu's Coffee and Bagel (1.7 miles)

Transportation

• Yellow Cab (1.1 miles)
• Villain Express Rides (2.3 miles)
• Lawton-Fort Sill Regional Airport (LAW) (2.4 miles)