Many residents and families describe caring, polite staff who are responsive during visits and daily support.
Across the reviews, families often praise staff for being polite and helpful, with some specifically calling out medication nurses and the therapy team. Several reviewers also describe the environment as well cared for, including staff who accommodate family members and support residents through difficult days. That positive experience is echoed by other comments about staff reliability and compassion, including for dementia care.
caveat15 reviews mention this
Understaffing and neglect concerns recur
A recurring concern is that staffing levels and follow-through can fail residents when families expect prompt care.
Multiple reviews raise worries about insufficient staffing, residents not being checked on for hours, and delayed or inadequate responses to medical needs. Some residents are described as experiencing serious outcomes tied to care problems, along with complaints about poor communication with families. Even where staff kindness is mentioned elsewhere, these reviews describe gaps in supervision and responsiveness that families found distressing.
common11 reviews mention this
Cleanliness gets strong mentions
Some reviewers repeatedly highlight cleanliness and facility upkeep, though others describe cleanliness and hygiene failures.
A number of reviews say the facility is very clean, including comments about it smelling clean and looking well kept. Other reviewers, however, describe mold issues in rooms and complaints about roaches or cleanliness-related problems. With both positive and negative cleanliness stories appearing, families may want to pay close attention to conditions during a visit.
common4 reviews mention this
Rehab and therapy support varies
Residents mention therapy and rehabilitation support, with some describing meaningful progress and others questioning the therapy quality.
Several reviews connect the community to short-term physical therapy and name staff involved in helping them recover after a hip replacement. Another review praises the therapy team, while at least a couple of comments criticize rehab support as lacking and describe an unhelpful attitude toward elderly patients. Overall, residents who focus on rehab describe both improvements and dissatisfaction, suggesting outcomes may depend on circumstances and staff availability.
caveat5 reviews mention this
Food quality is a sticking point
Food quality is frequently criticized, including complaints about meals and choices served.
Some reviews describe food as disappointing or undesirable, with complaints that meals were not satisfying and that portions were minimal. Others report concerns about hygiene around food, including mold-related complaints and roach-related comments. While the community offers dietary plans such as diabetes diet and special dietary restrictions, families still disagree on day-to-day meal quality.
common6 reviews mention this
Memory-related care is specifically discussed
Multiple reviews reference dementia, Alzheimer’s, ALS, and similar needs in describing day-to-day support.
Families describe support for residents dealing with dementia and Alzheimer’s, including caregiving approaches that help residents through daily challenges. Some comments are also cautionary, mentioning serious care failures connected to conditions like dementia and a resident’s falls. Even within the positive accounts, reviewers treat memory-related care as a central part of the experience they evaluated.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
129 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Tulsa International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Ear, Nose, Throat & Allergy Center (0.8 miles)
Claremore Pryor Eye Clinic (0.8 miles)
Access Medical Centers (1.1 miles)
Premier Bone & Joint Specialists (1.1 miles)
Artesian Cancer Center (1.1 miles)
Family & Senior Health Center (1.1 miles)
Claremore Health Associates (1.2 miles)
Pharmacies
Health Center Pharmacy (1.2 miles)
Bennett's Route 66 Pharmacy (1.2 miles)
J & J Pharmacy (1.4 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.5 miles)
Walmart Pharmacy (2.8 miles)
Walgreens (11.4 miles)
Restaurants
Hammett House Restaurant (1.2 miles)
El Banquete (1.3 miles)
Francesco's (1.3 miles)
Charlie's Chicken (1.4 miles)
Tokyo (1.5 miles)
Main Street Tavern (1.5 miles)
Carl's Jr. (1.6 miles)
Transportation
U-Haul Neighborhood Dealer (1.2 miles)
U-Haul (1.6 miles)
Gundy's Airport (10.3 miles)
American Airlines (16.7 miles)
Hospitals
Davita Kidney Care (1.2 miles)
Claremore Indian Hospital (1.3 miles)
St John Owasso (12.2 miles)
St John Outpatient Radiology (12.2 miles)
Places of Worship
First Presbyterian Church (1.7 miles)
Southern Baptist Convention (2.5 miles)
Freedom Church (9.2 miles)
Rejoice Church (11.5 miles)
First Baptist Church of Owasso (11.7 miles)
Southern Baptist Convention (14.1 miles)
Westside Free Will Baptist Church (16.3 miles)
Cafes
Daylight Donuts (10.5 miles)
Panera Bread (12.2 miles)
Parks
Centennial Park (10.9 miles)
Curtis Conley Memorial Park Splash Pad (12.4 miles)
Emerald Care Center Claremore on seniors.fyi includes 5 photos including images showing building, architecture, brick, landscaping, pathway, brick building, garden, outdoor seating, and more.
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Emerald Care Center Claremore photos
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Interior
Building
Architecture
Landscaping
Garden
Interior, Decor, Seating Area, Hallway, and Plant
Landscaping, Pathway, and Brick
Building
Architecture
Garden, Outdoor Seating, and Brick Building
Outdoor, Entrance, and Walkway
Parking
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