Emerald Care Center Claremore

Pros

• The staff at this facility is amazing and always goes above and beyond for their residents.
• The nursing staff is kind and the cleaning staff keeps the facility neat and friendly.
• The administration is helpful and the physical therapy provided great results.
• The facility is clean and professionally run with dedicated staff members.
• Many of the weekend staff members genuinely care about their patients/residents and go out of their way to help them.
• Nurse Dorothy stood out as exceptional in providing care.
• The previous experience with Wood Manor was exceptional in taking care of a family member.
• Some statements have been paraphrased or summarized for brevity purposes.

Cons

• Other nursing homes aren't as neat, friendly, and clean.
• Although the pay is low, the weekend doubles are average to some.
• Staff was often short and my mother was not checked on for hours.
• Many staff members did not appear to know what was going on with her case.
• It was apparent that my mother was not improving and yet it was not explored or talked about until I brought something up.

Review

The nursing facility under review seems to have left a positive impression on several individuals who have either visited or worked there. One reviewer mentions how clean and fresh the facility always smells, making it a pleasant environment to be in. The staff is described as super sweet and helpful, especially when it comes to locating the person for whom they deliver lunch. The nursing staff is commended for their kindness and the cleaning staff is praised for maintaining a neat and friendly environment.

Another reviewer highly recommends this facility for both long-term care and short-term physical therapy. They specifically mention the exemplary service provided by their admitting nurse Amy Odell, as well as medication nurses Tracy and Jacky. Melody, the patient's nurse, is also singled out for her excellent care. The administration is credited with being helpful in meeting the patient's needs. The individual speaks highly not only of the medical staff but also of the physical therapists Cameron, Amanda, Allie, who played a crucial role in their recovery from hip replacement surgery.

A third review emphasizes the cleanliness and professionalism of the facility. Despite acknowledging that these are challenging times in the healthcare industry, they appreciate the dedication shown by the staff through attention to detail. This attention to detail suggests that all aspects of patient care are given importance.

One employee shares their experience working weekend doubles at this facility. While they acknowledge that pay may be low compared to other jobs, they emphasize how many of their colleagues genuinely care about the residents/patients they serve. Specific individuals are named and commended for going above and beyond in providing compassionate care. The employee felt like part of a close-knit family during their time there.

However, one reviewer mentions some areas where improvement is needed. They note that during their mother's stay at Wood Manor (the previous name of the facility), exceptional care was provided. In contrast, during this recent visit, there seemed to be a shortage of staff resulting in delayed check-ins and neglectful treatment. The reviewer felt that some staff members were unfamiliar with their mother's case, indicating a lack of thoroughness in reading her charts. Nurse Dorothy, however, is lauded as outstanding.

In conclusion, the reviews present a mixed picture of the nursing facility. While positive comments abound regarding the cleanliness and friendliness of staff members, there are also concerns raised about potential staffing issues and lack of attention to specific cases. Overall, though, it seems that the majority of experiences at this facility have been positive and any areas requiring improvement may be isolated incidents rather than reflective of the entire establishment.

Physicians

• Ear, Nose, Throat & Allergy Center (0.8 miles)
• Claremore Pryor Eye Clinic (0.8 miles)
• Access Medical Centers (1.1 miles)
• Premier Bone & Joint Specialists (1.1 miles)
• Artesian Cancer Center (1.1 miles)
• Family & Senior Health Center (1.1 miles)
• Claremore Health Associates (1.2 miles)

Pharmacies

• Health Center Pharmacy (1.2 miles)
• Bennett's Route 66 Pharmacy (1.2 miles)
• J & J Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.5 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (11.4 miles)

Restaurants

• Hammett House Restaurant (1.2 miles)
• El Banquete (1.3 miles)
• Francesco's (1.3 miles)
• Charlie's Chicken (1.4 miles)
• Tokyo (1.5 miles)
• Main Street Tavern (1.5 miles)
• Carl's Jr. (1.6 miles)

Transportation

• U-Haul Neighborhood Dealer (1.2 miles)
• U-Haul (1.6 miles)
• Gundy's Airport (10.3 miles)
• American Airlines (16.7 miles)

Hospitals

• Davita Kidney Care (1.2 miles)
• Claremore Indian Hospital (1.3 miles)
• St John Owasso (12.2 miles)
• St John Outpatient Radiology (12.2 miles)

Places of Worship

• First Presbyterian Church (1.7 miles)
• Southern Baptist Convention (2.5 miles)
• Freedom Church (9.2 miles)
• Rejoice Church (11.5 miles)
• First Baptist Church of Owasso (11.7 miles)
• Southern Baptist Convention (14.1 miles)
• Westside Free Will Baptist Church (16.3 miles)

Cafes

• Daylight Donuts (10.5 miles)
• Panera Bread (12.2 miles)

Parks

• Centennial Park (10.9 miles)
• Curtis Conley Memorial Park Splash Pad (12.4 miles)
• Playground In Ressaince Park (16.8 miles)