Wood Manor Skilled Nursing
Save2800 N Hickory St, Claremore, OK 74017
For more information about senior living options: (844) 490-3973
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Emerald Care Center in Claremore is a place that many families have strong feelings about, and the collection of experiences shared paints a picture of a facility that can feel like two very different places depending on who you ask. On one hand, there are repeated notes of warmth, good intent, and moments when residents seemed to receive attentive care. On the other hand, a large number of reviews describe serious problems that go well beyond everyday nursing home frustrations - ranging from custodial neglect to dangerous lapses in safety and communication. The juxtaposition of praise and alarm is hard to ignore and leaves prospective families with a mixed impression about what to expect if they entrust a loved one to Emerald Care.
Several reviewers contend that cleanliness and overall maintenance are significant areas of concern. One person highlights mold in the shower room and even claims the facility is not keeping up with basic sanitation, noting a Medicare cleanliness rating of one star as a stark indicator. Complaints about roaches and inconsistent housekeeping recur in the comments, with caregivers and family members describing facilities and rooms that sometimes smell unclean or feel poorly maintained. These remarks are not isolated anecdotes but part of a pattern that has led some families to urge others to stay away and to check state verification details before considering Emerald Care.
Staffing levels and the quality of empathetic, resident-focused care are central themes in many reviews. A number of comments argue that the center is chronically understaffed, making it hard for caregivers to provide the appropriate attention to each resident - especially those with dementia. In one account, a resident with dementia fell on the first night and was not sent to the emergency department for two days, with the result that serious injuries occurred. Other stories describe residents left to fend for themselves or who require assistance with basic tasks that should be provided promptly, including help in the bathroom or with meals. The overarching claim is that insufficient staffing translates into delayed responses, missed signaling cues, and a sense that residents' needs are not being prioritized.
Communication and responsiveness emerge as another recurring point of contention. Several reviewers describe administrators and front-line managers who do not return calls or follow up on important issues, including concerns about medical care, medications, or personal belongings. For example, one reviewer cites a director of nursing who supposedly does not return calls, leaving families feeling ignored during stressful times. In addition, there are accusations that the administration engages in underhanded practices or withholds information about finances or care plans, contributing to a climate of mistrust. The sentiment across these entries is that families are forced to chase information rather than be kept informed in a timely, transparent manner.
Despite these setbacks, there are voices within the feedback that speak positively about Emerald Care. Some families recount staff who were compassionate, patient, and attentive to residents' needs. They emphasize individuals who made meaningful connections with loved ones, helped navigate dementia-related challenges, and contributed to a sense of safety and comfort. A number of reviewers praise the facility's appearance and cleanliness, noting clean rooms and a generally well-kept environment. In several testimonials, residents themselves are described as being treated with care and respect, and family members express gratitude for staff members they felt went above and beyond, especially in moments of crisis or transition to different levels of care.
The experiences described also include alarming accusations of unsafe practices and medical errors. Some reviewers claim that medications were administered incorrectly, with overdoses or dosing mistakes that endangered residents' health. Others report that critical follow-up - such as contacting a physician or the nursing director after an incident - was slow or nonexistent, with families feeling that their concerns were dismissed. There are even more distressing stories about patients who appeared to be harmed by the care they received, including one account in which a father with serious health needs suffered consequences after inconsistent monitoring and medication issues. Such claims are described as indicative of broader systemic problems within the facility, prompting warnings to potential families to exercise extreme caution and to seek external verification or state oversight.
There are also deeply personal testimonials that emphasize the emotional impact of these experiences. Some family members recount feeling abandoned or distressed by the way their loved ones were treated, including situations where belongings were not returned or where important communications were not answered promptly. One particularly vivid account describes a loved one who passed away after what the reviewer characterizes as inadequate care, followed by problems with posthumous communication and property retrieval. In another narrative, a family member recounts visiting and observing how staff prioritization and attentiveness varied from shift to shift, leaving them with ongoing concerns about consistency and accountability. These granular anecdotes underscore the human stakes involved in decisions about long-term care.
In addition to personal narratives, there are practical considerations raised by reviewers who have looked at the facility's policy and process implications. Some mention that securing placement can be complicated by bed availability and behavior-related placement decisions, suggesting that administrative boundaries or miscommunications might hinder timely access to appropriate care for some residents. Others recount efforts by staff to help during emergencies or transitions - such as arranging respite care for a patient with urgent needs - portraying Emerald Care as capable of rapid problem-solving in certain situations. Yet even these constructive moments sit within a broader context of reported inconsistencies in service delivery, making it hard to draw a single, definitive conclusion about the facility.
Taken together, the array of reviews presents Emerald Care Center in Claremore as a facility that provokes strong emotions and divergent experiences. There are stories of compassionate care, clean environments, and staff who make genuine efforts to connect with residents and their families. But there are also persistent and serious allegations regarding understaffing, safety lapses, medication errors, poor communication, and management practices that some families view as neglectful or unresponsive. For anyone considering Emerald Care, the messages are clear: do comprehensive due diligence, review state inspection details, and weigh the balance between the moments of high-quality care described by some families and the significant concerns raised by many others. The facility's future reputation may hinge on its ability to address the gaps that numerous reviewers have highlighted and to rebuild trust with residents, families, and the broader care community.
Wood Manor Skilled Nursing in Claremore, OK is an assisted living community that provides a comfortable and vibrant environment for seniors. Our dedicated staff ensures that residents receive the highest level of care and support while fostering a sense of independence and fulfillment.
Our community offers a variety of amenities to enhance the quality of life for our residents. There are plenty of activities available on-site to keep residents engaged and active, ranging from social gatherings to fitness classes. The indoor common areas provide cozy spaces for relaxation and socialization, while the outdoor common areas allow residents to enjoy the beautiful surroundings.
Residents can also take advantage of our on-site beautician services, ensuring they always look and feel their best. Devotional services are offered both on-site and off-site for those seeking spiritual enrichment.
At Wood Manor Skilled Nursing, we understand the importance of proper care services. Our compassionate staff provides incontinence care to ensure comfort and dignity for all residents. Medication management is also offered to ensure that medications are taken correctly and timely.
Dining at Wood Manor Skilled Nursing is a delightful experience with a wide range of options to cater to individual preferences and dietary needs. Our kitchen prepares delicious meals that are kosher, low/no sodium, no sugar added, vegan, vegetarian-friendly options.
Engaging in activities is easy with our diverse activity offerings. Residents can participate in activities on-site such as games, arts and crafts, or choose to attend devotional activities off-site. We strive to accommodate various religious needs with Catholic services, other religious services, and Protestant services available.
Located conveniently near several essential amenities, Wood Manor Skilled Nursing offers convenience for our residents' needs. There are six pharmacies nearby ensuring easy access to medications. Eighteen physicians in close proximity provide comprehensive healthcare options. Fifteen restaurants nearby offer a variety of dining experiences, allowing residents to explore local cuisine. For transportation needs, two transportation options available make it convenient for residents to travel. Two places of worship nearby cater to spiritual needs, and in case of emergencies, two hospitals nearby provide peace of mind.
At Wood Manor Skilled Nursing in Claremore, OK, residents can enjoy a fulfilling and comfortable assisted living experience surrounded by compassionate care and a vibrant community.
Located in the heart of Claremore, Oklahoma, this neighborhood offers a range of essential services and amenities suitable for senior living. With multiple physicians' offices nearby, including specialists in ear, nose, throat, allergies, and bone and joint care, residents have easy access to medical care. Pharmacies are also conveniently located within close proximity for medication needs. The area boasts a variety of dining options from traditional American cuisine to international flavors. Transportation services are readily available with U-Haul facilities nearby for any moving or storage needs. Hospitals in the vicinity provide quality healthcare services, ensuring peace of mind for residents. Places of worship cater to various religious denominations and offer spiritual support. Though lacking in cafes and parks directly within the neighborhood boundaries, several options are just a short drive away for leisurely outings or social gatherings. Overall, this neighborhood provides a well-rounded and convenient environment for seniors looking to settle down in Claremore.
Wood Manor Skilled Nursing is located at 2800 N Hickory St, Claremore, OK 74017 in Rogers County, Oklahoma
Wood Manor Skilled Nursing on seniors.fyi includes 7 photos including images showing landscaping, physical therapy, rehabilitation, kitchen, interior, appliances, bedroom, building, and more.
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