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Westbrook Place Rehabilitation And Nursing Center in Westlake, OH

Westbrook Place Rehabilitation And Nursing Center is a nursing home community in Westlake, OH.

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Westbrook Place Rehabilitation And Nursing Center in Westlake, OH

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27601 Westchester Parkway, Westlake, OH 44145

For more information about senior living options: (866) 208-4318

3 from 81 reviews
5 stars
41
4 stars
0
3 stars
0
2 stars
1
1 stars
39

Overall Review of Westbrook Place Rehabilitation And Nursing Center

caveat 6 reviews mention this

Call lights and medication concerns

Residents and families report trouble getting timely help through call lights and medication follow-through.

Several reviews describe delayed or missed responses when families pressed for help, including call buttons going unanswered and staff seemingly turning requests off. Other comments include needing to beg for medication and mentions of prescribed medications being late or forgotten. A few reviewers also describe heavy reliance on families to provide care tasks when help is slow or absent.

caveat 8 reviews mention this

Cleanliness and strong odors

Multiple reviews cite dirty conditions and strong, unpleasant odors.

Reviews repeatedly mention the facility being dirty, with references to smells such as urine and rooms described as unpleasant. Some reviewers mention hygiene lapses, like soiled conditions and instances where they say residents were not adequately cleaned. There are also specific cleanliness complaints like debris on the floor and general reports that the building did not feel well maintained.

common 10 reviews mention this

Caring staff and rehabilitation support

Many families describe attentive, respectful staff who provided supportive care.

A sizable group of reviews emphasizes caring, professional, and communicative staff, including nurses, therapists, and aides described as kind and understanding. Several reviewers also tie that support to positive outcomes such as successful rehab and feeling confident about safety while a loved one was there. Even where reviews are mixed, positive comments often point to staff members following up and addressing concerns in ways families appreciated.

common 3 reviews mention this

Rooms feel spacious and private

Families mention spacious rooms with an emphasis on privacy.

Some reviews highlight that rooms are spacious and provide more room than expected for the area. At least one reviewer specifically notes privacy as a benefit, saying rooms allow privacy for everyone. These comments stand out compared with other reviews that focus on cleanliness and care concerns.

common 2 reviews mention this

Dining experience draws praise

A couple of reviews specifically praise the food and cafeteria staff.

Residents’ dining experiences come up in positive terms, including praise for the food and for cafeteria employees. This aligns with the community offering restaurant-style dining, which supports why dining gets named in the same set of reviews that describe positive day-to-day experiences.

  • A well-arranged dining room with tables set for a meal, featuring elegant chairs and floral decorations.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 190 resident community capacity 190 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Bay Dental Offices (0.3 miles)
  • North; Shore Gastroenterology & Endoscopy Center (1.2 miles)
  • Fairview Ob Gyn Associates Crocker (1.5 miles)
  • Orthopedic Associates Westlake (1.7 miles)
  • Premier Physicians (1.8 miles)
  • Westshore Primary Care (4.8 miles)

Pharmacies

  • Discount Drug Mart (0.5 miles)
  • Walgreens (1.8 miles)
  • Market District Supermarket (1.8 miles)
  • Rite Aid (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Cleveland Clinic - Richard E. Jacobs Health Center (2.9 miles)
  • Discount Drug Mart (3.5 miles)

Restaurants

  • Dover Gardens Tavern (0.5 miles)
  • Bonefish Grill (1.6 miles)
  • Blue Sushi Sake Grill (1.6 miles)
  • Another Broken Egg Cafe (1.6 miles)
  • Yard House (1.6 miles)
  • The Cheesecake Factory (1.6 miles)
  • Crocker Park (1.7 miles)

Theaters

  • Regal Crocker Park & Imax (1.7 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (1.8 miles)
  • Starbucks (3.5 miles)
  • Starbucks (4 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.4 miles)
  • Starbucks (6.5 miles)

Places of Worship

  • St Barnabas (1.9 miles)
  • Jehovah's Witnesses (3 miles)
  • St Joseph Church-Avon Lake (5.7 miles)

Hospitals

  • St John Medical Center (2.8 miles)
  • Cleveland Clinic - Avon Hospital (2.9 miles)
  • Cleveland Clinic - Fairview Hospital (5.6 miles)
  • CCF Fairview Hospital (5.6 miles)

Parks

  • Tri-City Park (3.2 miles)
  • Bohlken Park (4 miles)
  • Bain Park (4.3 miles)
  • Metroparks Rocky River Reservation North (5.1 miles)
  • Loraine County Metro Park (5.1 miles)
  • Rocky River Reservation (5.1 miles)
  • Niagara Park (5.6 miles)

Transportation

  • Cleveland Rental Car Center (5.8 miles)
  • National Car Rental (5.8 miles)
  • Hertz Rent A Car (5.8 miles)
  • Concourse B (6.2 miles)
  • American Airlines Ticket Counter (6.3 miles)
  • United Airlines Ticket Counter (6.4 miles)
  • TSA Checkpoint C (6.4 miles)

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