Westbrook Place Rehabilitation And Nursing Center
Save27601 Westchester Parkway, Westlake, OH 44145
For more information about senior living options: (844) 490-3973
Huntington Woods is described as a caring and safe space for loved ones. The staff are professional, respectful, attentive, and kind. The facility is clean, well-maintained, and welcoming. Residents benefit from engaging activities and supportive programming. Management is proactive, responsive, and focused on improving care culture. Families report positive experiences with care, communication, and compassion. The facility offers comprehensive long-term care, including rehab and memory care, with a high standard of care. The environment feels like a community where residents feel at home.
They describe residents being ignored when using the call button, with nurses not responding for hours. They claim a mother's medication was allegedly given, then there was no record of it, suggesting improper administration. The staff are described as incompetent, lazy, and unable to perform basic tasks like plugging in a phone or mopping a floor. The facility is dirty and stinks of urine, with rooms that feel unsanitary. Staff are rude and unkind, sometimes slamming doors and telling family members they are rude when asking for help. Call lights go unanswered for long periods, while residents beg for assistance. Some reviews allege staff are abusive to patients and families, and that heavy medications are given to avoid dealing with patients. The facility is chronically understaffed and overworked, with complaints ignored and staff burnout common. Residents are left unbathed, in dirty garments, with bedsores untreated and personal hygiene neglected. A staff member is accused of stealing a wedding ring from a resident. There are claims that staff are bribed to leave five-star reviews, undermining trust in the facility. Several reviews state the facility should be avoided entirely and warn not to send loved ones there.Westbrook Place Rehabilitation And Nursing Center in Westlake is best approached as a last-resort option for families with limited local choices who are prepared to supervise closely and be ready to act quickly if care standards sag. The facility's recent feedback paints a pattern of neglect and unreliability that makes it ill-suited for anyone seeking consistent, compassionate long-term care or dependable rehabilitation. For seniors who require steady oversight, timely medication administration, and responsive assistance with call lights, this community tends to fall short. Families facing unavoidable placement within this district should assume a high level of involvement, clear documentation, and a readiness to pursue rapid transitions if conditions do not improve.
The dominant themes across reviews center on safety and responsiveness failures. Call buttons routinely go unanswered, sometimes for hours; residents are left waiting for help in distress, and families report having to intervene repeatedly to obtain even basic assistance. Medication management is described as unreliable, with instances of claims about doses not delivered or misrecorded. Cleanliness and hygiene are recurrent concerns - rooms and common areas can smell of urine, floors become sticky, and personal care lapses are cited. Understaffing and high turnover appear to amplify these problems, with staff often described as overwhelmed or disengaged, and management frequently labeled as unhelpful or inaccessible.
Given the severity of these drawbacks, the few potential advantages present in the narrative do not reliably offset the risks. Where care teams are engaged and cases are well coordinated, some residents do receive rehabilitation services and positive interactions with a subset of trained staff. However, these moments are irregular and overshadowed by reports of rude behavior, slow response times, and inconsistent quality of care. In short, the perceived consistency of day-to-day operations is not enough to rely on for ongoing safety, dementia care, or post-acute recovery needs. Families should not count on Westbrook Place as a dependable hub for reliable, day-to-day support.
If choosing this facility anyway, concrete guardrails should be established from day one. Schedule frequent, scheduled visits; insist on written care plans with daily goals; request real-time updates on medications and pain management; document all interactions with staff and escalate concerns to administrators immediately. Consider bringing in a third-party caregiver or patient advocate to monitor routines, and demand regular progress notes. Have a clear exit strategy in place, including a plan to transfer to a higher-rated facility if care quality deteriorates or if safety becomes a concern. The goal is to convert vague assurances into verifiable, accountable care.
In contrast, Huntington Woods stands out as a markedly stronger option in the same area, based on a substantial body of positive feedback. Residents and families repeatedly praise attentive staff, clean and welcoming environments, and meaningful activity programs. The narrative highlights professional, compassionate care, improved communication with families, and a sense that residents feel valued and safe. Several reviews explicitly frame Huntington Woods as a preferable place for long-term care or dementia-specific support, with several accounts noting renewed confidence from families who previously faced concerns about Westbrook Place. For families weighing local choices, Huntington Woods represents the practical benchmark against which Westbrook Place should be measured.
Bottom line: Westbrook Place currently presents too many reliability and safety red flags to serve as a confident choice for most seniors, especially for those with chronic or complex care needs. It is reasonable to consider this facility only if no viable alternatives exist, and even then only with rigorous oversight, a proactive care plan, and a clear readiness to transition if patterns of negligence or neglect persist. For most families, Hastings-style comparisons point decisively toward Huntington Woods or other facilities with stronger reports of consistent responsiveness, cleaner environments, and steadier staffing. The decision should hinge on the ability to secure verifiable assurances of daily, high-quality care and a concrete plan to safeguard a loved one's health and dignity.
190 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westbrook Place Rehabilitation And Nursing Center in Westlake, OH is a vibrant and welcoming assisted living community. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers an array of amenities designed to enhance the daily lives of residents. A beauty salon is available for residents to pamper themselves, while cable or satellite TV keeps them entertained. Community-operated transportation ensures that residents can easily access local destinations, and a computer center allows them to stay connected with loved ones. The dining room provides an inviting space for delicious meals, while a fitness room promotes an active and healthy lifestyle. Residents can also make use of the gaming room, garden, small library, and outdoor spaces for relaxation and leisure. Housekeeping services ensure that living spaces are always clean and tidy, while move-in coordination makes transitioning into the community seamless. Wi-Fi/high-speed internet is available for residents to stay connected online.
Care services at Westbrook Place include 24-hour call systems and supervision to ensure the safety of residents at all times. Trained staff provide assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program is also offered to support the emotional well-being of residents.
Dining options cater to special dietary restrictions, ensuring that each resident's nutritional needs are met. Planned day trips provide opportunities for exploration and adventure outside the community, while resident-run activities allow individuals to take an active role in shaping their social lives. Scheduled daily activities keep residents engaged and entertained throughout their days.
The surrounding area offers convenience with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby.
In summary, Westbrook Place Rehabilitation And Nursing Center provides a comprehensive range of amenities and care services in a warm and inviting environment. Residents can enjoy a fulfilling lifestyle supported by attentive staff members in close proximity to various amenities and services.
Westbrook Place Rehabilitation And Nursing Center is located at 27601 Westchester Parkway, Westlake, OH 44145 in Cuyahoga County, Ohio
Westbrook Place Rehabilitation And Nursing Center on seniors.fyi includes 5 photos including images showing exercise equipment, interior, indoor plants, bedroom, architecture, fitness, seating area, windows, and more.
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